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User Interviews Logo

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User Interviews - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: September 2026

User Interviews overview

What is User Interviews?

Starting price

36usage based

Pros & Cons

Verified reviewer profile picture

Pricing

Ease of Use

Customer Support

Do you work for User Interviews? Manage this product listing

User Interviews’s user interface

Ease of use rating:

User Interviews reviews

Overall rating

4.3

/5

32

Positive reviews

72

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.72/10
Rating distribution

5

4

3

2

1

21

7

1

0

3

Pros
“I like the fact that it allows people from different countries to take part in order to make some money, and that it also has a referral program that could help to enhance one's earnings as a tester.”
RM

Refioe M.

Freelancer

Cons
“It can be a little difficult to find candidates for my project if the identities I'm aiming for are very specific.”
AT

Atour T.

Analyst

“To pause a project you have to reach out to customer support, there is no indication in the platform in how to do that.”
Verified reviewer profile picture

Juliana P.

Digital Product Designer

Who uses User Interviews?

Based on 32 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Information Technology and Services
Research
Hospital & Health Care
Writing and Editing
Others

Use cases

User Testing
Market Research
User Experience (UX)

User Interviews's key features

Most critical features, based on insights from User Interviews users:

Survey/Poll management
Panel management
Customizable templates

All User Interviews features

Features rating:

Access controls/permissions
Annotations
API
Audience targeting
Behavior tracking
Categorization/Grouping
Collaboration tools
Commenting/Notes
Conditional logic
Customer experience management
Customer segmentation
Customizable branding
Customizable fields
Customizable questions
Customizable reports
Customizable templates
Demographic Data
Design management
Email management
Email reminders
Face-to-Face
For mobile
For websites
Geotargeting
Moderated usability testing
Monitoring
Multi-Channel distribution
Multiple user accounts
Panel management
Performance metrics
Projections
Prototype creation
Quantitative metrics
Real-Time data
Reminders
Reporting/Analytics
Reporting & statistics
Survey builder
Survey/Poll management
Survey sample management
Surveys & feedback
Third-Party integrations
Unmoderated Testing
Usability testing
User journeys
User management
User research analysis
Video recording/transcriptions
Video support
Workflow management

User Interviews pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Pay As You Go

49

Features included:

  • Access to 6 million participants
  • Rich targeting & screening
  • Scheduling automation
  • Incentive distribution
  • Research tool integrations
  • AI insights & analysis
  • Unlimited seats
  • Project coordinator & live chat support

Essential

36

Features included:

  • Further discounts for tasks and surveys
  • Re-invite past participants
  • Customer success support
  • Premium screening
  • Document signing
  • Single Sign-On (SSO) via SAML

Custom

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Deep discounts for tasks and surveys
  • Negotiable contract terms
  • Security review
  • Prioritized project support
  • Enterprise customer success manager
  • Custom onboarding
  • Premium screening
  • Document signing
  • Single Sign-On (SSO) via SAML
  • Premium support

Workflow

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Unlimited collaborators
  • Screener surveys
  • Scheduling automation
  • Incentive distribution
  • Email automation
  • Data consent notice
  • Custom branding & templates
  • Research tool integrations
  • AI insights & analysis
  • Document signing
  • Single Sign-On (SSO) via SAML
  • Premium support

CRM

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Unlimited seats
  • Panel management
  • Dynamic segments
  • Invite rules & limits
  • Opt-in forms
  • Nurture campaigns
  • PII masking
  • Multiple teams & panels
  • API & data integrations
  • Negotiable contract terms
  • Security review
  • Enterprise customer success manager & custom onboarding
  • Document signing
  • Single Sign-On (SSO) via SAML
  • Premium support

User opinions about User Interviews price and value

Value for money rating:

To see what individual users think of User Interviews's price and value, check out the review snippets below.

“I like the fact that it allows people from different countries to take part in order to make some money, and that it also has a referral program that could help to enhance one's earnings as a tester.”
RM

Refioe M.

Freelancer

“It can be a little difficult to find candidates for my project if the identities I'm aiming for are very specific.”
AT

Atour T.

Analyst

User Interviews integrations (8)

Integrations rated by users

We looked at 32 user reviews to identify which products are mentioned as User Interviews integrations and how users feel about them.

Google Meet logo
Google Meet

Integration rating: 4.0 (1)

User Interviews support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum
Knowledge Base

Training options

Webinars
Documentation
Live Online
Videos

User Interviews FAQs

Q. Who are the typical users of User Interviews?

User Interviews has the following typical customers:
Small Business, Large Enterprises, Freelancers, Mid-size Business


Q. What level of support does User Interviews offer?

User Interviews offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base

Related categories