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Engati is a cloud-based platform for chatbots and LiveChats without the need for programming knowledge. Bots built within can be published across Facebook Messenger, Skype, Viber, Slack, Kik, Telegram, and embedded in websites, and can be used for eCommerce, banking, media, health care, and more.
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Zipchat is a chatbot solution that helps businesses optimize e-commerce sales engagement, harnessing the prowess of AI to deliver 24/7 intelligent customer interactions. This advanced platform tailors responses based on a merchant's unique knowledge base, ensuring personalized and efficient customer experiences, leading to more sales.
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Eloquant is an all-in-one open Cloud Contact Center CX platform that helps businesses manage, orchestrate, measure, and improve their conversations with their customers.
Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys.
Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys.
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charles assists companies in pioneering conversational commerce by integrating shop systems, chat apps, and bots in a single platform. Key features include lead distribution & qualification, analytics, human handover, one-to-one messaging, real-time conversations, multi-chat, automation, and more.
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Verloop.io is building the operating system for customer support. Our advanced conversational AI helps brands scale their support, reduce expenses and gain complete visibility into their customer support operations. We combine the power of ML, ASR and NLP to transform the way support is delivered.
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Accelerate the delivery of flawless customer journeys across digital and voice channels while reducing the risk of defects.
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Rezolve.ai is an artificial intelligence (AI)-enabled platform designed to help businesses in healthcare, retail, education, and other industries automate service desk operations via a unified portal. The software allows organizations to establish custom workflows to resolve all employee issues.
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REVE Chat is a smart customer communication platform that comes with immense benefits for businesses. Our chatbot, live chat, co-browsing, and other intelligent features help you automate lead generation and improve your sales & customer service efforts.
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Ommnichannel communications platform that integrate, automate and personalice contact with customers for WhatsApp, Messenger, Instagram and more. Companies can integrate Ticker with its technosystem through Ticker APIs and webservices.
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Pypestream is a conversational AI platform designed to help businesses improve customer engagement using a patented messaging carrier. It enables customer service teams to connect multiple applications via APIs and facilitate transactional, proactive, or reactive workflows.
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AI-powered intelligent virtual assistants and automation tools that enable round-the-clock support via email, voice, and chat across your enterprise ecosystem. Automate 85% of all user-related queries in 12+ languages, increase CSAT scores by 25% and be deployment-ready within a day.
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Forethought is a conversational AI platform designed to help businesses in the retail, education, finance, travel, and other sectors prioritize tickets and manage customer communications. Administrators can utilize the artificial-enabled tools to analyze clients’ sentiments and tag and direct cases to relevant agents.
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DontGo is a live chat platform that utilizes artificial intelligence (AI) chatbots and exit intent technology to help businesses convert abandoning traffic into sales leads. Professionals can utilize the chatbots to resolve visitor queries and promote other products in the catalog.
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Ada personalizes customer engagement by putting the power of AI in the hands of the people who know your business best. With Ada, it's simple for non-technical teams to build an automated, enterprise-class chatbot that solves 80% of customer inquiries.
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Tangle is an open-source platform that helps businesses build enterprise-class applications with features such as granular access control, automation, and deep integration. The platform enables managers to build process controls and approvals using a drag-and-drop interface.
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Truora provides advanced technology solutions for businesses to ensure security and integrity in their operations. Main products include background checks, identity vlidation, electronic signatures and WhatsApp engagement platfomrs.
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melibo is a cloud-based tool that allows customer services teams to build their own chatbot without any coding. The AI-enabled tool will take over the initial setup for the teams. This way it helps in resolving customer inquiries automatically.
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Verint® Messaging™ is a digital customer engagement platform that allows businesses to improve client interactions through private, personalized messaging channels. With the rule-based routing system, the application automatically routes messages to agents based on the content of the message.
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Chatbot software by BotUp is for entrepreneurs looking for an automated way to manage their customer service and marketing while also staying on top of other vital tasks. With BotUp, you can reduce your workload by automating repetitive tasks.
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Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance.
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Discover the end-to-end platform that not only fulfills the promise of AI, but also brings you speed and productivity you never imagined possible. See how we take the computer science out of data science.
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SAP Conversational AI is an artificial intelligence-based software that can be deployed on mobile phones or web browsers. It allows users to interact with a chatbot to get answers to questions about business, and perform tasks like scheduling meetings or sending emails.
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Velaro is a enterprise live chat solution designed to provide organizations with the tools to optimize sales and customer service productivity.
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inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.
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