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Kommunicate Logo

Kommunicate

4.6
(42)

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Customer support automation tool for enterprises

(1)

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Kommunicate Pricing, Features, Reviews and Alternatives

Kommunicate FAQs

Q. What type of pricing plans does Kommunicate offer?

Kommunicate has the following pricing plans:
Starting from: $100.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Kommunicate?

Kommunicate has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Kommunicate support?

Kommunicate supports the following languages:
English


Q. Does Kommunicate support mobile devices?

Kommunicate supports the following devices:
Android, iPad, iPhone


Q. Does Kommunicate offer an API?

No, Kommunicate does not have an API available.


Q. What other apps does Kommunicate integrate with?

Kommunicate integrates with the following applications:
Wix, Messenger, Telegram, WhatsApp, PrestaShop, Zapier, watsonx Assistant, Amazon Lex, Moodle, Pipedrive, Agile CRM, WordPress, Squarespace, Ionic, ChatGPT, Weebly, Joomla, BigCommerce, GoDaddy Website Builder, Shopify, Zendesk Suite


Q. What level of support does Kommunicate offer?

Kommunicate offers the following support options:
Chat, Email/Help Desk, Knowledge Base, 24/7 (Live rep), Phone Support, FAQs/Forum

Kommunicate product overview

Price starts from

100

/user

Per month

What is Kommunicate?

Kommunicate is a live chat software designed to help businesses in the healthcare, eCommerce, education and other sectors build custom AI-based chatbots. Administrators can create NLP-powered support bots to schedule meetings, qualify leads, and support customers.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
Knowledge Base
24/7 (Live rep)
Phone Support
FAQs/Forum

Training options

Live Online
Documentation
Videos

Not sure about Kommunicate? Compare it with a popular alternative

Starting from

100

/user

Per month

Free plan
Free trial
Pricing range

Starting from

29

Per month

Usage Based

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

Kommunicate pricing information

Value for money

4.4

/5

42

Starting from

100

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Kommunicate features

Functionality

4.4

/5

42

Total features

40

5 categories

Most valued features by users

Reporting/Analytics
API
Third-Party Integrations
Customizable Branding
Multi-Channel Communication
Alerts/Escalation
Surveys & Feedback
Live Chat

Functionality contenders

Kommunicate users reviews

Overall Rating

4.6

/5

42

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.07/10
Rating distribution

5

4

3

2

1

29

11

1

0

1

Pros
Easy integration with Dialogflow, excellent UI, very supportive and responsive support team.
What I liked the most is that the platform is constantly evolving, and most importantly, the support and proactivity service in resolving doubts or queries is very good.
Really happy with Kommunicate, it's a great piece of software and works great for my business.
Cons
The fact that core things didn't work. It was always a struggle.
The core functionality doesn't work despite all their promises. My experience with Applozic / Kommunicate started well and then I was progressively more and more disappointed.

Overall rating contenders

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María del Pilar S.

Computer Software, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Saved my school project.

Reviewed 3 years ago

We were using Amazon Lex and Lambda to create our chatbot, but then we realized we had no idea how to link it to our frontend, this is where Kommunicate came to save us with a beautiful and highly customizable interface for our chatbot. The option to add FAQs in such an easy way opened a variety of possibilities for what we could do with our chatbot.

Pros

It is incredibly easy to use, interactive, with a beautiful UI and amazing customer service. I was using kommunicate with Amazon Lex for a school project, and to be honest, the AWS's documentation, in general, is terrible, which brought us a lot of issues that could have destroyed our project. We asked for help from the kommunicate team and they immediately contacted us to set up a zoom call and help us out. They ended up solving most of our issues, both by helping us with Amazon Lex and by using kommunicate tools.

Cons

There wasn't anything I didn't like. Everything was amazing

GT
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Gabriel T.

Health, Wellness and Fitness, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Kommunicate

Reviewed 7 months ago

I have used Kommunicate to integrate a dialogflow bot with facebook and whatsapp. It took me weeks to find out a solution and most of them were very outdated and involved multiple APIs.

Pros

The ease of use and the constant upgrades. It was very easy to integrate dialogflow, whatsapp and facebook to this platform. I could not find any other solution in the market with that ease of integration when it came to dialogflow. Documentation is very clear and customer support is helpful when providing documentation.

Cons

Sometimes customer support does not understand requests right away, you have to provide several screenshots of the problem.

JR
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Jeremy R.

Financial Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Promises vs reality

Reviewed 3 years ago

The core functionality doesn't work despite all their promises. My experience with Applozic / Kommunicate started well and then I was progressively more and more disappointed. Simply put - the software doesn't do what it says it will do. We had issues with the web dashboard not showing the same conversations as the mobile app version. With chat histories not showing. With assigned chats not appearing...

Pros

Basic agent to customer chat originally worked fine.

Cons

The fact that core things didn't work. It was always a struggle.

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Yasiru G.

Computer Software, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Best Chatbot Management tool.

Reviewed 5 years ago

Overall Experience is really good. There were no any simple way to integrate the chatbots created using dialogflow. But after discovering Kommunicate all the integration and session management stuff became very easy and stable. So they have solved a huge problem and made chatbot management process very easy and stable.

Pros

Kommunicate provides easy ways to manage your chatbots. It provides easy chatbot integration methods to integrate your chatbot to web , android and iOS. After integrating your chatbot it helps you to manage your chatbot. User session management is nicely done by Kommunicate where we can see the history of conversations with users very clearly. Also we can get the user details from Pre Lead Collections where user is prompt to add details before starting the conversation. And also the Dialogflow integration also works flawlessly.

Cons

So far I have no issue with Kommunicate. It provides all the features I needed from a chatbot management tool with ease.

AR
AvatarImg

Verified reviewer

Internet, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

The best AI chat

Reviewed 4 years ago

The software and the support team works like a charm! They deliver everything we need to run a chat powered by AI.

Pros

Integration with Google Dialogflow and bot assignement.

Cons

The reports are simple, but the team help creating what we need, it's not a real cons.

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