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Kommunicate Pricing, Features, Reviews and Alternatives
Kommunicate product overview
What is Kommunicate?
Kommunicate is a live chat software designed to help businesses in the healthcare, eCommerce, education and other sectors build custom AI-based chatbots. Administrators can create NLP-powered support bots to schedule meetings, qualify leads, and support customers.
Typical customers
Platforms supported
Support options
Training options
Kommunicate pricing information
Value for money
4.4
/5
39
Starting from
40
Per month
Flat Rate
Value for money contenders
Kommunicate features
Functionality
4.4
/5
39
Total features
35
5 categories
Functionality contenders
Kommunicate users reviews
Overall Rating
4.6
/5
39
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.05/10
5
4
3
2
1
26
11
1
0
1
SA
Shamel A.
VO
Victor O.
Rexford A.
JR
Jeremy R.
JR
Jeremy R.
Overall rating contenders
María del Pilar S.
Verified reviewer
Computer Software, 11-50 employees
Review source
Share this review:
We were using Amazon Lex and Lambda to create our chatbot, but then we realized we had no idea how to link it to our frontend, this is where Kommunicate came to save us with a beautiful and highly customizable interface for our chatbot. The option to add FAQs in such an easy way opened a variety of possibilities for what we could do with our chatbot.
It is incredibly easy to use, interactive, with a beautiful UI and amazing customer service. I was using kommunicate with Amazon Lex for a school project, and to be honest, the AWS's documentation, in general, is terrible, which brought us a lot of issues that could have destroyed our project. We asked for help from the kommunicate team and they immediately contacted us to set up a zoom call and help us out. They ended up solving most of our issues, both by helping us with Amazon Lex and by using kommunicate tools.
There wasn't anything I didn't like. Everything was amazing
Sergey P.
Marketing and Advertising, 51-200 employees
Used daily for less than 6 months
Review source
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The whole company is satisfied with the product, as it has increased by 800% the flow of conversations that were maintained on our site, compared to the tool that was used before.
the possibility to connect our Chatbots made in DialogFlow in a very fast and simple way.
It's a pretty new platform in my opinion and we need to polish some aspects, but that if, any doubts or queries you have about the platform (or something you don't find on it and you need to implement it) are answering very quickly by email ...
Jeremy R.
Financial Services, 1-10 employees
Used daily for 2+ years
Review source
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The core functionality doesn't work despite all their promises. My experience with Applozic / Kommunicate started well and then I was progressively more and more disappointed. Simply put - the software doesn't do what it says it will do. We had issues with the web dashboard not showing the same conversations as the mobile app version. With chat histories not showing. With assigned chats not appearing...
Basic agent to customer chat originally worked fine.
The fact that core things didn't work. It was always a struggle.
Yasiru G.
Verified reviewer
Computer Software, 51-200 employees
Used daily for 6-12 months
Review source
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Overall Experience is really good. There were no any simple way to integrate the chatbots created using dialogflow. But after discovering Kommunicate all the integration and session management stuff became very easy and stable. So they have solved a huge problem and made chatbot management process very easy and stable.
Kommunicate provides easy ways to manage your chatbots. It provides easy chatbot integration methods to integrate your chatbot to web , android and iOS. After integrating your chatbot it helps you to manage your chatbot. User session management is nicely done by Kommunicate where we can see the history of conversations with users very clearly. Also we can get the user details from Pre Lead Collections where user is prompt to add details before starting the conversation. And also the Dialogflow integration also works flawlessly.
So far I have no issue with Kommunicate. It provides all the features I needed from a chatbot management tool with ease.
Jorge Esteban C.
Verified reviewer
Information Technology and Services, 1-10 employees
Used daily for 6-12 months
Review source
Share this review:
We use Kommunicate with our clients to integrate bots and human support.
It's easy to configure and use. Also the support team is great!
Nothing! Actually all is running good. We haven't problems
Kommunicate FAQs and common questions
Q. What type of pricing plans does Kommunicate offer?
Kommunicate has the following pricing plans:
Starting from: $40.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of Kommunicate?
Kommunicate has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Kommunicate support?
Kommunicate supports the following languages:
English
Q. Does Kommunicate support mobile devices?
Kommunicate supports the following devices:
Android, iPad, iPhone
Q. Does Kommunicate offer an API?
No, Kommunicate does not have an API available.
Q. What other apps does Kommunicate integrate with?
Kommunicate integrates with the following applications:
Wix, Telegram, WhatsApp, PrestaShop, Zapier, IBM Watson Assistant, Amazon Lex, Pipedrive, Agile CRM, WordPress, Squarespace, Ionic, BigCommerce, Shopify, Zendesk
Q. What level of support does Kommunicate offer?
Kommunicate offers the following support options:
Chat, Email/Help Desk, Knowledge Base, 24/7 (Live rep), Phone Support, FAQs/Forum
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