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Help Desk Software - Page 9

Last updated: April 2026

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249 software options

Enterprise Service Desk logo

ITIL-based incident, service and change management solution

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Enterprise Service Desk is a scalable ITIL-based help desk solution delivering a multitude of features across incident, service and change request management

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Elementool Help Desk logo

Help desk software

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Elementool Help Desk is a web-based Help Desk that allows your team to track issues/tickets collaboratively with a competitive, easy-to-use application that integrates well with existing systems, while saving you time and money.

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Tender Support logo

Customer support software

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Tender Support is a customer support app that provides a forum for our customers to engage with your support reps, leave feedback and discuss common issues. Power users can subscribe to more advanced support by subscribing to specific categories and new discussions. Tender Support app gives your agents a platform to share resources with customers and help them with their issues, as well as providing a place for customers to help and engage with each other.

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Octadesk logo

A system that automates communication for sales teams

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Octadesk is a smart tool available in Portuguese for the Brazilian market that enhances communication in sales and service teams. It allows the company to adopt chatbots on multiple channels, such as WhatsApp, Instagram, and website chat, to serve customers anytime with a high standard of quality.

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FuseDesk logo

Help Desk, Support Ticketing, and Messaging Platform

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FuseDesk is your Multi-Channel Help Desk and Ticket Platform empowering your team to meet your prospects and customers where they are from email to support tickets to live chat, FaceBook Messenger, SMS, and beyond. Win more raving fans with the only helpdesk you'll ever need - today.

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KronoDesk logo

Powerful help desk & service management software

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KronoDesk is a cloud-based and on-premise integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface. Designed specifically for software support teams, KronoDesk feeds the application lifecycle from end-to-end

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ManageEngine ServiceDesk Plus MSP logo

Web-based IT service management software

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ManageEngine ServiceDesk Plus MSP is a web-based IT service management software designed to help businesses handle help desk, reporting, service catalogs, asset tracking, and other operations from within a unified platform.

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HEINZELMANN logo

Issue tracking software for the IT sector

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HEINZELMANN is an issue tracking software designed to help businesses track computer hardware and software inventories, licenses, and orders. Administrators can capture, maintain, and administer critical information about assets such as health status in real-time.

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Helpshift logo

Digital customer service platform and ticketing system

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Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost.

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Ameyo FusionCX logo

Omnichannel help desk ticketing system

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FusionCX by Ameyo is an all-in-one helpdesk ticketing and customer support platform which offers omni-channel contact centre capabilities for customer service teams. The cloud-based platform offers tools for managing omnichannel ticketing, agent productivity, operations automation, and more.

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ITarian logo

IT and remote access management solution

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ITarian remote access & IT management solution that helps companies connect and communicate with clients & employees, facilitating remote file access, system monitoring, troubleshooting, and operations management. Users can create multiple groups & define roles to provide secure access to resources.

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Vorex logo

Manage clients and projects on a single platform

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Vorex aims to simplify the conversation around PSA and online project management and capitalize on having developed an intuitive, easy-to-use solution.

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Awesome Support logo

Best WordPress helpdesk plugin

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Best WordPress helpdesk plugin

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House-on-the-Hill logo

The Service Desk Solution on-premise or in the Cloud!

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SupportDesk is an ITIL Support Management and Help Desk App.
Incident, Problem, Change Management, Asset Management, Knowledgebase.
SupportDesk is available both in the Cloud and On-Premises.

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FootPrints logo

IT service desk automation software for mid-size businesses.

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FootPrints service desk is an ITIL verified IT service management & automation software application for small to medium sized businesses. The cloud-based solution provides tools for change management, service catalog and portfolio management, knowledge management, workflow automation, and more.

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EV Service Manager logo

IT service management solution for businesses of all sizes

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EV Service Manager, by EasyVista, is a cloud-based IT service management (ITSM) solution, which assists organizations of all sizes with incident tracking and task management. Key features include trend analysis, request fulfillment, financial management, and reporting.

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ClickDesk logo

Live chat for customer support

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ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk.

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Ellevo Next logo
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Your next B2B customer service software

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Ellevo Next is a dynamic and fast growing SaaS for backoffices, shared services centers and service desks that is engineered for B2B companies.

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HelpLane logo
(0)

AI powered unified customer support platform

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HelpLane is an AI-powered customer support platform that centralizes communication across multiple channels including email, WhatsApp, SMS, Facebook Messenger, and web chat into a unified inbox. The software features workflow automation capabilities that allow teams to create rules for conversation assignment and follow-ups without coding, while its AI assistant generates context-aware reply suggestions to handle routine customer queries.

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ClearFeed logo
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Conversational Support Platform for Slack-first Teams.

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ClearFeed is a platform purpose-built for Slack-based support that helps users convert conversations from multiple Slack channels into a single shared requests queue using which customer-facing teams can assign issues to each other, respond within SLAs, and dive into service level metrics.

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KIX logo
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Cloud-based ITSM software

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KIX is a service management software solution for IT service management (ITSM) and technical customer service. It offers features tailored for organizations of all sizes, from SMEs to large enterprises in the public and private sectors.

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Kundo logo
(0)

Customer service management system

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Kundo is a customer service management system that helps businesses create an optimal service mix between assisted and self-service to meet personalized customer service requirements. With centralized case management, an accessible knowledge platform and AI-driven self-service, users can deliver support across multiple communication channels, such as email, live chat, and more.

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Ariglad logo
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Ariglad auto creates & updates your knowledge base

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Ariglad elevates support efficiency by auto-updating your knowledge bases through support ticket analysis, integrating seamlessly with platforms like Zendesk, Salesforce, and more.

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Issuebear logo
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Cloud-based help desk software for businesses

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Issuebear is a cloud-based help desk solution for B2B support. Key features include shared inbox, ticket management, client management, knowledge base, automation, reporting and more.

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CommBox logo
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Cloud-based contact center and customer service solution

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CommBox is a cloud-based contact center solution that helps enterprises streamline communication with customers across multiple channels. The platform comes with a centralized inbox, which enables users to receive customer queries and automatically assign service agents to clients.

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