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Hudu Logo

IT documentation solution

(0)

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Hudu Pricing, Features, Reviews and Alternatives

Hudu FAQs

Q. Who are the typical users of Hudu?

Hudu has the following typical customers:
Small Business


Q. What languages does Hudu support?

Hudu supports the following languages:
English


Q. Does Hudu offer an API?

No, Hudu does not have an API available.

Hudu product overview

What is Hudu?

Hudu is a cloud-based IT documentation solution created to help users automate their entire IT process. With Hudu, users can gain complete control over their organization's IT documentation, with features such as password management and process management, workflow management and more. Hudu is an intuitive platform that helps users improve their productivity by automating the management of their documents and processes.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

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Starting from

ic-pricetag

No pricing info

Free plan
Free trial
Pricing range

Starting from

20

/user

Per year

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

Hudu features

Functionality

4.2

/5

5

Total features

3

1 categories

Most valued features by users

Documentation Management
For the IT sector
Process/Workflow Automation

Functionality contenders

Hudu users reviews

Overall Rating

4.6

/5

5

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.6/10
Rating distribution

5

4

3

2

1

3

2

0

0

0

Overall rating contenders

AR
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Verified reviewer

Information Technology and Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great Tool for IT Documentation

Reviewed 6 months ago
Pros

Hudu is a great documentation tool offering integrations and features better than it’s competitors.

Cons

The search feature could be a little better.

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Lucas B.

Computer & Network Security, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Couldn't run my business without it

Reviewed a year ago
Pros

Hudu has a clean, user friendly interface, features are being added all the time. It's a cost effective, hosted or self hosted product.

Cons

The browser extension for password is a bit janky, we can't replace our existing password vault with this extension.

JC
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Jarod C.

Information Technology and Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Hudu works and quirks

Reviewed 9 months ago
Pros

Hudu easily integrates with other applications we use such as Office 365

Cons

Live updates when integrating with Office 365 username and passwords

NW
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Nathan W.

Information Technology and Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Affordable Self-Hosted Documentation

Reviewed 18 days ago
Pros

I like that we have the option to host and secure the instance ourselves so the documentation doesn't live on someone else's servers. The documentation workflow process has been very customizable and straightforward. The integrations with RMM, PSA and network monitoring have been fantastic. Support has been great as well.

Cons

I'm not sure if it's a con per se, but there are a lot of customization options. You need to design your documentation and workflow, but it wasn't too difficult to do with the pre-existing templates.

AM
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Andrew M.

Information Technology and Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

A must-have platform for MSPs

Reviewed 9 months ago

I use Hudu constantly every single day; it is the first LOB application I open in the morning and the last I close. Accessing information stored in Hudu is critical to the completion of every single help desk job I see to and is the foundation of our business.

Pros

Ease of use and navigation, Hudu integrates with multiple other top-tier platforms allowing for seamless management and workflow. Baseline reporting from the dashboard is a great feature to access critical information at a glance.

Cons

Navigating information can be difficult if other internal users are not trained or informed on using a recognised naming convention.

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