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Open Source IT Ticketing Systems Software (2026)
Last updated: March 2026
7 software options
Sponsored
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software for businesses of all sizes
Free - up to 3 users, forever! Express - $7/user/month billed annually Standard - $14/user/month billed annually Professional - $23/user/month billed annually Enterprise - $40/user/month billed annually A 15-day free trial is available.
Read more about Zoho Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one open-source business software
Odoo offers flexible pricing plans to accommodate various business needs. The One App Free plan allows one app and unlimited users for free. The Standard plan starts at $31.10 per user per month (billed annually) and offers all apps. The Custom plan starts at $61.00 per user per month (billed annually) and includes Odoo Studio, Multi-Company, and an External API.
Read more about Odoo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based field service management software
Please contact mHelpDesk for pricing details.
Read more about mHelpDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modular, open source CRM for businesses of all types
SuiteCRM is an open source solution and is free to download.
Read more about SuiteCRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Grow your business with Results
Pricing starts at $25 per user per month.
Read more about Results
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Internal & external knowledge base and forum management
SmartSupport offers several packages - Basic, Pro, and Enterprise - starting at $199.
Read more about Enghouse eKMS
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
SharePoint IT Ticketing System for Microsoft 365
Read more about Helpdesk 365