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Knowledge Base
Chatbot

Top Rated Knowledge Base Software with Chatbot - Page 4

Last updated: October 2026

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ManageEngine ServiceDesk Plus

4.4

(234)

129

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud IT Help Desk Software

ManageEngine ServiceDesk Plus is a help desk software and asset management tool for small, mid-size & large enterprises to manage and troubleshoot IT requests

Read more about ManageEngine ServiceDesk Plus

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SPOTIO

4.3

(78)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

The field sales execution platform for revenue-driven teams.

Field sales execution platform for revenue-driven teams. SPOTIO turns field activity into reliable forecasts, lower cost of sales, and predictable revenue growth — giving sales and revenue leaders real-time visibility from the field to the forecast.

Helpshift

3.9

(29)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Digital customer service platform and ticketing system

Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost.

Bitrix24

4.2

(1K)

467

359

120

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud & on-premises workspace for all business sizes

Bitrix24 is a free cloud and open source collaboration platform providing CRM, document management, tasking, time management, and project management tools. Over 12 million companies rely on Bitrix24 in 186 countries.

Distro

(0)

Supportifier

(0)

Compass

(0)

Navigate success with AI-powered guidance.

Compass is an AI-powered digital adoption and user assistance platform that helps businesses streamline onboarding, boost productivity, and enhance user experience. It enables the creation of walkthroughs, knowledge articles, and documents, seamlessly integrated into applications to guide employees and customers through complex processes. Compass also features an intelligent chatbot that uses insights from its content to provide instant, accurate assistance to users.

Help.center

(0)

AI-powered knowledge base & chatbot for support

Help.center is an AI-powered knowledge base and chatbot platform that lets businesses create branded help portals, answer questions instantly, and reduce support tickets. With multilingual support, SEO optimization, and real-time analytics, it delivers streamlined self-service.

eGain AI Knowledge Hub

(0)

#1 Knowledge Management System - Top-rated by Gartner

eGain Knowledge Hub, powered by AI, ML, and Analytics, is a knowledge management solution for the digital-first, remote-first era

SmartConvo

(0)

Cloud-based AI chatbot & knowledge platform

SmartConvo transforms your enterprise data into instant, accurate answers with AI-powered insights, boosting efficiency.

Hyperdocs

(0)

Documentation that stays in sync with your product

Hyperdocs is an AI Documentation platform for SaaS teams. Generate docs from your codebase, sync them automatically via GitHub, and give users instant answers with a built-in Help Center, Changelog, and AI Answer Agent

Fluid Topics

(0)

#1 Enterprise Knowledge Platform and Documentation Software

Fluid Topics' Enterprise Knowledge Platform consolidates all your product content—manuals, API docs, and support articles—into a single, unified source of personalized information, accessible wherever your customers are: on your knowledge base site, help desk, or directly within your product.

BucketsAi

(0)

Conversational AI software

BucketsAi helps businesses transform retail SOPs, policies, and checklists into a conversational knowledge hub that provides instant answers to staff inquiries. The platform features multi-language support, visual and voice Q&A capabilities, and analytics that help teams identify knowledge gaps across store locations while maintaining enterprise-grade security standards.

Cobbai

(0)

AI agents for customer service

Cobbai integrates with knowledge bases to deliver precise, AI-driven responses and empower both customers and support teams.

Kiori

(0)

HelpLook

(0)

Grow Your Startup With HelpLook

HelpLook is a knowledge base software that integrates online document compilation, storage, display, and ChatGPT that enables businesses to create a knowledge base, documentation, instructions, technical manuals, help center, information center and blog.

sovara

(0)

Implicit

(0)

Accurez

(0)

Pilot

(0)

Transform Google Drive into an AI-powered knowledge base

Pilot.io transforms your team’s Google Workspace into an AI-powered knowledge hub, integrating external links and documents from 1800+ apps. Get instant answers via Ask AI in Slack and effortlessly organize learning materials with playlists. Foster knowledge-sharing and transparency with Pilot.io.

Glitter AI

(0)

DRUID

(0)

Enhance user experience with DRUID conversational AI

DRUID AI offers conversational AI with an NLP engine of 98% accuracy, multiple integrations & flexible cloud/on-prem/hybrid deployments

CollasQ

(0)

Mira

(0)

Record the expert once. Use it in every language.

Record a procedure once on a phone, action camera or smart glasses. Mira transcribes, chapters and translates it into 14+ languages with dubbed audio, then answers your team's questions with a link to the exact video moment. EU-hosted, GDPR compliant.

Visiativ Chatbot

(0)

Manage your knowledge management with a custom Chatbot.

Visiativ Chatbot, the perfect solution for and better knowledge management. Improve your expert efforts on high value tasks and automate redundant subject related to customer/ IT and human ressources support using an AI-enabled tool.