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Top Rated Knowledge Base Software with Chatbot - Page 3

Last updated: October 2026

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100 software options

Customerly logo

Cloud-based AI customer service for SaaS teams

Cloud-based AI-first customer service platform for SaaS teams, combining autonomous AI agents, live chat, email marketing, and CRM.

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Axero logo

Intranet software and collaboration solutions.

Axero provides easy-to-use intranet software that boosts productivity, unifies your people, and helps your company thrive. Increase productivity. Unite employees. Improve culture.

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BoldDesk logo

Autonomous AI Support

BoldDesk is a powerful autonomous AI platform for automating customer support across every channel.

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Infor HR Service Delivery logo

Maximize HR efficiency with automated self-service solutions

Transform HR into a strategic partner, fully engage employees, and cut HR support costs by 20-50%. Infor HR Service Delivery’s secure SaaS platform hosts HR productivity tools to resolve queries without contacting HR, automate HR processes, and showcase employees’ complete compensation packages.

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Klart AI logo

Virtual assistant software

Klart AI is an advanced AI assistant for enhanced collaboration. It integrates with leading platforms and databases, ensuring GDPR compliance, seamless communication, and adaptable scalability.

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Hogado logo

Customized platform for a seamless employee experience

With Hogado, the workday becomes a breeze. The platform provides a seamless integration of new team members and effective team communication.

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Upland Panviva logo

Knowledge management solution for businesses

Panviva is a knowledge management platform designed to help organizations enhance the customer experience by delivering information in real-time via a centralized knowledge-base. Key features include content authoring, multi-channel distribution, natural language interactions, and version control.

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Brand Embassy logo

Social Customer Service Software

Brand Embassy is the top-rated cloud customer service platform providing integrated 30+ social media channels, instant messaging, live chat, email and AI-powered chatbot service at scale. We are implementation partner for popular channels like WhatsApp or Apple Business Chat.

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Centralpoint logo

Digital experience platform & content management solution

Centralpoint by Oxcyon is a digital experience platform & content management solution for enterprises. The cloud-based tool allows users to control knowledge, data, documents, forms, emails, learning, compliance, & more whilst also providing features for managing employees, clients & partners.

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Capacity logo

Artificial Intelligence-based knowledge management solution

Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.

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Brightspot logo

Content management solution for global brands

Brightspot offers a content management solution to global brands that allows them to manage and launch digital content experiences across various devices. The platform provides a customizable interface that can accommodate specific content, display, and workflow requirements thereby allowing customers to tailor their digital solutions to suit their business needs.

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Edflex logo

The best learning content for your company

We simplify access to continuous and flexible learning for your employees by providing you with the best content for your learning plan.

Over 300 leading companies, such as Orange, Generali, AXA, and Safran, trust our innovative approach, with more than 1,5 million users.

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Forethought AI Agents logo

Cloud-based agentic AI platform for customer support

Forethought is a cloud-based agentic AI platform for enterprise and mid-market support teams that automates chat, email, and voice.

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MindTouch logo

The Customer-First Knowledge Management Platform

MindTouch is a leading provider of enterprise-grade, AI-powered knowledge management solutions that help mid-size to large organizations improve self-service, enhance agent assistance and increase customer lifetime value.

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Dixa logo

Conversational Customer Service Software

Dixa is conversational customer service software that helps brands build stronger bonds with their customers by unifying phone, email, chat & messaging apps in one easy-to-use interface. Dixa helps brands deliver a personalized customer experience by using customer data & powerful routing features.

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Salesforce Service Cloud logo

AI powered customer service management platform

Agentforce Service is a customer service platform offering seamless support across channels like contact centers, field service, HR, and IT. It integrates human agents with AI on a unified platform to personalize interactions. Features include omni-channel engagement, case management, knowledge bases, and analytics tools, enabling organizations to enhance team performance and customer satisfaction.

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Freshdesk Omni logo

Omnichannel customer support software

Freshdesk Omnifacilitates powerful collaboration between front-line and back-office teams on complex issues by breaking down silos, enabling seamless knowledge distribution, and sharing complete context for faster problem-solving.

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HappyFox Help Desk logo

AI-powered help desk and ticketing software

Knowledge base software for searchable public or restricted content. HappyFox supports multilingual articles and FAQs, branded mobile-responsive portals, ticket-linked knowledge, access controls, self-service search, usage insights, and optional AI-powered assistance.

Read more about HappyFox Help Desk

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Revenue.io logo

Sales engagement and call tracking platform

Revenue.io is a cloud-based sales engagement platform designed to help Salesforce users manage leads, identify revenue-generating channels, and analyze performance. Features include lead prioritization, real-time recommendations, workflow automation, reporting, call monitoring, and transcription.

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SwipeGuide logo

CPG & Industrial Manufacturing

Instructional how-to meets frontline know-how. Simplify the way people work and learn at the frontline.

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Whale logo

The knowledge-sharing tool for SMBs

Whale is a knowledge management software designed to help franchisees, managed service providers (MSPs), system companies, and real estate agencies create, maintain, and share knowledge including processes, policies, and procedures with employees.

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HubSpot Service Hub logo

Cloud-based customer service solution for firms of all sizes

HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more.

Read more about HubSpot Service Hub

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TeamSupport logo

Cloud-based B2B customer support platform with AI

TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products.

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Kapture CX logo

AI-native omnichannel CX platform for enterprises

Cloud-based, AI-native omnichannel CX platform for large enterprises, unifying ticketing, self-service, and agent assist.

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TOPdesk logo

The service management platform that makes service happen

TOPdesk is a service management platform for busy IT service teams that want to get things done. Packed with features and templates for processes like Incident Management, Asset Management and Change Management, TOPdesk is ready to use and quick to personalize. Our in-house experts are here to help.

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