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SPOTIO
Field service management and sales engagement software
Last updated: September 2024
SPOTIO has the following pricing plans:
Starting from: $39.00/month
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of SPOTIO?
SPOTIO has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does SPOTIO support?
SPOTIO supports the following languages:
English
Q. Does SPOTIO support mobile devices?
SPOTIO supports the following devices:
Android, iPad, iPhone
Q. Does SPOTIO offer an API?
Yes, SPOTIO has an API available for use.
Q. What other apps does SPOTIO integrate with?
SPOTIO integrates with the following applications:
Microsoft Outlook, Zoho CRM, Zapier, Gmail, Pipedrive, NetSuite, Salesforce Sales Cloud, Dynamics 365 Business Central, Google Calendar, HubSpot CRM
Q. What level of support does SPOTIO offer?
SPOTIO offers the following support options:
Chat, Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support
SPOTIO is a field service management and sales engagement software that is designed for businesses across several industry segments, including solar, medical, telecommunications, distribution, food & beverage, home improvement, real estate, marketing, insurance, and pharmaceuticals. It helps organizations manage operations related to route optimization, customer communications, lead visit tracking, and more on a centralized platform.
Typical customers
Platforms supported
Support options
Training options
Starting from
39
Per month
Per Feature
Starting from
49
/user
Per month
Value for money
4.2
/5
79
Starting from
39
Per month
Per Feature
Value for money contenders
Functionality
4.4
/5
79
Total features
43
12 categories
Functionality contenders
Overall Rating
4.3
/5
79
Positive reviews
84
%
53
13
5
1
7
Overall rating contenders
Brandon B.
Territory Manager
Financial Services, self-employed
Review source
Transcript
Brandon V.: Hi, I'm Brandon. I'm a sales representative in the uniform and facility service industry. And I give Spotio a five. We use Spotio to track our door to door operations when it comes to business to business. With Spotio, we're able to track all of the appointments that we have from phone calls to emails. This program is also used to take photos and to get pictures back to our system so we know exactly what type of masks, what type of services, and ultimately what type of uniforms they use from their current vendor. This program is something that's revolutionary when it comes to doing B2B business in the style of sales. What I like best about Spotio is a multitude of things. One of the options with it is that you can actually color coordinate certain pins with what they mean. What I mean by that is people that you go to for a meeting for an appointment that you drop off information to, you can track it based on using a color coordinated process. Instead of having pins that are all the same color, similar to Google, we are actually able to use this program to track restaurants, hotels, industrial businesses, with the click of a simple button, or you can use your phone for this program as well. It takes literally 10 seconds to create a pin and you can use as many colors and as many pins as you would like to make this program work for you, so that you can remember each and every appointment that you go to instead of forgetting. The last thing I would have to say is being able to take photos at the site is the other benefit. Instead of saying it's the same restaurant, the same McDonald's, you don't have to worry about it it's all about personal. What does this business have and what do they need? The least thing that I like about Spotio is sometimes when it comes to the network, sometimes that could be something particular with the phone or the network that you're on, but when it comes to adding pictures, photos, and different information you'll always want to make sure that you save at the end. So one of the things that I do not like is when it comes down to getting information saved and not knowing if it is saved, if you're in a bad service area. I know this could be something that may not be fully on Spotio, but it's always something to double check to make sure that your phone and the app are both running simultaneously together.
JC G.
Used daily for 2+ years
Review source
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* Easily track leads and follow up * Exports Spotio leads to a spreadsheet to add to your CRM * Tap a pin easily track contact info * Import an existing database to Spotio for information about your prospects. Just tap the pin and everything you need to know pops up when you are in the field * Amazing customer service
No cons were added to this review
Joe B.
Used daily for 1-2 years
Review source
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I love the really flexibility of the map. It's great to know where I am and whats around me. it is very very easy to use you can filter by the status variables that you yourself crate and customize
Pins don't always load as fast as I would like them too, I mean aren't we always in a rush when theres money to be made? but they always load. Some of the fonts are a little small for me and I wish I had more or any control of those. But overall It's GREAT
John R.
Used daily for 1-2 years
Review source
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Software is good and accurate. Easy to use and it saves a lot of time. Maps work very well and can even tell you the names of the business in the area.
Poorly run start up company with zero customer support. When you cancel, Spotio will continue us to charge you until you catch it. This is complete and absolute credit card fraud. These hicks from Texas will just laugh when you discuss the credit card fraud issue. Stay away from this company. They are not ready for the price tie and are poorly run. Be prepared to be bombarded by phone calls trying to sell you more services or just waste your time. Sort of like when you waiter does to your table 50 times to ask you how everything is.
Mr. Ruth, you chatted in with our support 3 months asking how to cancel your account. We sent you instructions on how to execute this inside our app which you neglected to do. 3 months pass and you realized you forgot to cancel it and demand a refund. We can't give you a refund because you changed banks in that time so we offer to send via PayPal or check. We gave you a refund even though the terms of service you agreed to don't require us to do such. We wish you the best in your future endeavors.
Kendra P.
Used daily for less than 6 months
Review source
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I love the fact that everything is right there at my fingertips. No more clipboard and papers everywhere, flipping around. All I need is my phone and I can log so much information and multiple neighborhoods..more than I can count! The color coding is fantastic and let's not forget about the appointments. It automatically sends the appointments to my calendar. Unbelievable! We use this at my job and we all love it! Way better than sales rabbit!
Catches up sometimes because of double pins and closes on me sometimes. It's horrible when I go into an area and someone has double pinned a house and now you have to figure out which one to delete or is accurate. I don't even know how they do it or why but it's annoying when they do that. I think that happens when we are in a neighborhood that has hard reception and so it takes a while to load. On our end it's about training and as far as closing on me, not sure why that would happen but if that could be fixed awesome!
Jennifer N.
Renewables & Environment, 11-50 employees
Used daily for 1-2 years
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Organization and efficiency
It helps me keep organized. I have a tendency to write my notes on paper in an old fashioned way, but I'm now using this to be more efficient since I can filter out things and work specifically on what I need to do. It's great! Easy to use and navigate!
Sometimes when I'm out on the field and don't have signal for data. It gets a bit faulty in entering personal data. I wish there could be an offline mode or something to go about that.