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Informer

Business analytics system for education & insurance sectors

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Informer Pricing, Features, Reviews and Alternatives

Informer product overview

What is Informer?

Informer is a business analytics software designed to help organizations in the education, manufacturing, insurance, and other sectors extract structured or unstructured data from multiple sources including business applications, databases, spreadsheets, and more. It enables analysts to scan a data source for tables and properties, hide certain mappings, and convert data into actionable insights.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
Knowledge Base
Phone Support
FAQs/Forum

Training options

Webinars
In Person
Documentation
Live Online
Videos

Informer pricing information

Value for money

4.8

/5

57

Price starts from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Informer features

Functionality

4.4

/5

57
Total Features41 6 categories

Most valued features by users

Data Visualization
Reporting/Analytics
Data Import/Export
Visual Analytics
Search/Filter
API
Reporting & Statistics
Dashboard

Functionality contenders

Informer users reviews

Overall rating

4.8

/5

57

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.56/10
Rating distribution

5

4

3

2

1

47

10

0

0

0

Pros
Everyone that I have worked with, from sales through support has always been prompt, polite, and most important, very helpful.

MC

MontE C.

Creating custom expressions for those fields that you need within a specific mapping. Amazing visually and gives you a great end result.

Kevin F. C.

Great tool for reporting with multiple data-sources. Easy to use, excellent customer service.

MG

Michael G.

Cons
We built our own report for doing this. Also, with it being entirely java based on the server side, it can have some problems with garbage collection.

BG

Brian G.

The cons are that the reporting does take a while to load, which can be frustrating.

MF

Michele F.

Version 4 has been difficult since we migrated to SQL.

KB

Kenneth B.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Informer Review

Reviewed 3 years ago

My overall experience with Informer has been great! There are a few tweaks that I feel need to be made and periodic glitching but other than that everything has gone smoothly. When teaching my end users how to navigate and use the product everything is very self explanatory and I hear nothing but amazing comments and compliments about Informer once they get the hang of it. I would highly recommend Informer to other universities and organizations that would benefit from using it.

Pros

-User friendly -Allows data to be easily manipulated to create a report that shows exactly what you are looking for. -The ability to assign Users to Teams and set permissions/access for those users so that they can or can not edit or view other Teams Datasets. -Useful tools and features that allow you to alter the formatting of the data. -Easily being able to create a Job and schedule them to run on specific days and times. -Being able to use Datasources to view the fields within each mapping as well as being able to hide those fields that you do not want end users to use. -Creating custom expressions for those fields that you need within a specific mapping. -Amazing visually and gives you a great end result.

Cons

-Can be glitchy at times (ex: When editing a Dataset and organizing the columns the way you want them it tends to undo the organization when you go back into the Dataset to edit it). -Not being able to share a Dataset with a specific user. -Even as an Admin/Super User I find that I need to change the ownership of a Dataset owned by another user in order to edit the Dataset. Without changing the ownership...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Powerful Tool for Database Reporting

Reviewed a year ago

Overall I really have no complaints. The customer service is extremely responsive and the software itself is constantly be improved and enhanced. We've used Informer for over 10 years and the product of today is far superior to what we started with. Also, the support team really listens to user feedback and tries to incorporate as many suggestions as possible into new releases.

Pros

I like the fact that Informer is able to connect to various databases which makes reporting seamless to the end user. We are currently using it for unidata, SQL and mySQL. Being able to create reports that pull from one or even all 3 databases simultaneously using a web interface has really allowed us to put the power of reporting into the hands of our users and reduced the reliance on IT to create custom reports using Colleague, or another web interface.

Cons

The online documentation is not as extensive as many other products. There is a help center, but it seems as though most clients prefer to email support to have questions answered rather than post it to an online forum. I think the biggest improvement that could be made is really building up the forums to make it easier to share resources and get answers to more simple questions.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ad-hoc reporting for the masses

Reviewed 2 months ago
Pros

End users can easily access their own office's data and create ad-hoc reports themselves. It's an empowering tool that is very user-friendly compared to other reporting tools. In addition, many colleges and universities use it, so it's very well-suited for the BI / reporting needs of this industry. Managing user access & security has gotten easier in more recent versions of the software, too.

Cons

Setting up the initial data connections is tricky. However, once that's configured there is not a lot of maintenance needed.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great BI tool at an affordable price

Reviewed 3 years ago

We have had some difficulties setting up Informer 5, but the support has been very good, both knowledgeable and timely.

Pros

I like that it's an affordable tool for a smaller company. It is intuitive to set up reports and dashboards and being able to report across multiple data sources is key.

Cons

There are features in Informer 4 that I need (comma-separated filters), so until that exists I have to use both Informer 4 and Informer 5. It would be better to be able to just use 5 for everything.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to Use and User Friendly

Reviewed a year ago

Excellent for Dashboards and reporting

Pros

ease of use and user friendly best for price/performance ratio

Cons

Intergration with other business process is easy to handle

Informer FAQs and common questions

Informer has the following pricing plans:
Pricing model: One Time License
Free Trial: Available


Informer has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Informer supports the following languages:
English


Yes, Informer has an API available for use.


Informer integrates with the following applications:
Universe, Connect, Box


Informer offers the following support options:
Chat, Email/Help Desk, Knowledge Base, Phone Support, FAQs/Forum

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