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Informer Logo
Informer
4.8
(57)

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Business analytics system for education & insurance sectors

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(3)

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Informer Pricing, Features, Reviews and Alternatives

Informer product overview

Price starts from

5000

/user

One-time payment

What is Informer?

Informer is a business analytics software designed to help organizations in the education, manufacturing, insurance, and other sectors extract structured or unstructured data from multiple sources including business applications, databases, spreadsheets, and more. It enables analysts to scan a data source for tables and properties, hide certain mappings, and convert data into actionable insights.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
Phone Support
FAQs/Forum
Chat

Training options

Webinars
In Person
Documentation
Live Online
Videos

Informer pricing information

Value for money

4.8

/5

57

Starting from

5000

/user

One-time payment

Pricing options

Free plan
Subscription
Free trial
Pricing range

Informer features

Functionality

4.4

/5

57

Total features

41

6 categories

Most valued features by users

Data Visualization
Reporting/Analytics
Data Import/Export
Visual Analytics
Dashboard
API
Search/Filter
Reporting & Statistics

Functionality contenders

Informer users reviews

Overall Rating

4.8

/5

57

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.56/10
Rating distribution

5

4

3

2

1

47

10

0

0

0

Pros
Everyone that I have worked with, from sales through support has always been prompt, polite, and most important, very helpful.
Creating custom expressions for those fields that you need within a specific mapping. Amazing visually and gives you a great end result.
Great tool for reporting with multiple data-sources. Easy to use, excellent customer service.
Cons
We built our own report for doing this. Also, with it being entirely java based on the server side, it can have some problems with garbage collection.
The cons are that the reporting does take a while to load, which can be frustrating.
Version 4 has been difficult since we migrated to SQL.

Overall rating contenders

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Kevin F. C.

Printing, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Informer Review

Reviewed 5 years ago

My overall experience with Informer has been great! There are a few tweaks that I feel need to be made and periodic glitching but other than that everything has gone smoothly. When teaching my end users how to navigate and use the product everything is very self explanatory and I hear nothing but amazing comments and compliments about Informer once they get the hang of it. I would highly recommend Informer to other universities and organizations that would benefit from using it.

Pros

-User friendly -Allows data to be easily manipulated to create a report that shows exactly what you are looking for. -The ability to assign Users to Teams and set permissions/access for those users so that they can or can not edit or view other Teams Datasets. -Useful tools and features that allow you to alter the formatting of the data. -Easily being able to create a Job and schedule them to run on specific days and times. -Being able to use Datasources to view the fields within each mapping as well as being able to hide those fields that you do not want end users to use. -Creating custom expressions for those fields that you need within a specific mapping. -Amazing visually and gives you a great end result.

Cons

-Can be glitchy at times (ex: When editing a Dataset and organizing the columns the way you want them it tends to undo the organization when you go back into the Dataset to edit it). -Not being able to share a Dataset with a specific user. -Even as an Admin/Super User I find that I need to change the ownership of a Dataset owned by another user in order to edit the Dataset. Without changing the ownership...

JB
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Jennifer B.

Higher Education, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Powerful Tool for Database Reporting

Reviewed 4 years ago

Overall I really have no complaints. The customer service is extremely responsive and the software itself is constantly be improved and enhanced. We've used Informer for over 10 years and the product of today is far superior to what we started with. Also, the support team really listens to user feedback and tries to incorporate as many suggestions as possible into new releases.

Pros

I like the fact that Informer is able to connect to various databases which makes reporting seamless to the end user. We are currently using it for unidata, SQL and mySQL. Being able to create reports that pull from one or even all 3 databases simultaneously using a web interface has really allowed us to put the power of reporting into the hands of our users and reduced the reliance on IT to create custom reports using Colleague, or another web interface.

Cons

The online documentation is not as extensive as many other products. There is a help center, but it seems as though most clients prefer to email support to have questions answered rather than post it to an online forum. I think the biggest improvement that could be made is really building up the forums to make it easier to share resources and get answers to more simple questions.

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Arlo M.

Publishing, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great BI tool at an affordable price

Reviewed 5 years ago

We have had some difficulties setting up Informer 5, but the support has been very good, both knowledgeable and timely.

Pros

I like that it's an affordable tool for a smaller company. It is intuitive to set up reports and dashboards and being able to report across multiple data sources is key.

Cons

There are features in Informer 4 that I need (comma-separated filters), so until that exists I have to use both Informer 4 and Informer 5. It would be better to be able to just use 5 for everything.

IK
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Iqbal K.

Higher Education, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to Use and User Friendly

Reviewed 4 years ago

Excellent for Dashboards and reporting

Pros

ease of use and user friendly best for price/performance ratio

Cons

Intergration with other business process is easy to handle

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Matthew P.

Information Technology and Services, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Consume data from many sources, compile for detail and aggregate reports

Reviewed 4 years ago

Excellent. Informer delivers the powerful, complicated reporting our data-hungry team needs. Our data is spread between several connected yet disparate systems, with different systems being in charge of different types of information (e-commerce is here, ERP is there, customer Source of Truth is SFDC) and Informer consumes and unifies it all in one application.

Pros

Our team is pulling data from 4x Postgres databases, Salesforce.com and a few legacy-export CSV files. The reports we create are complicated can contain as many of the above-mentioned sources as we need. If you like the flexibility of SQL and custom code, you can do that. If you want point-and-click, you may lose some of the most advanced function but can probably still get yourself some great charting.

Cons

You're going to need a few power users that are comfortable with basic Javascript or SQL to take full advantage of the software. Powerscripts and complex, multi-step build jobs are powerful but somewhat cumbersome, but they do deliver the flexibility to manipulate a report in so many ways.

Informer FAQs

Q. What type of pricing plans does Informer offer?

Informer has the following pricing plans:
Starting from: $5000.00
Pricing model: One Time License
Free Trial: Available


Q. Who are the typical users of Informer?

Informer has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Informer support?

Informer supports the following languages:
English


Q. Does Informer offer an API?

Yes, Informer has an API available for use.


Q. What other apps does Informer integrate with?

Informer integrates with the following applications:
Universe, Connect, Box


Q. What level of support does Informer offer?

Informer offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, FAQs/Forum, Chat

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