Universe Pricing, Features, Reviews & Comparison of Alternatives

Universe

Building memories and experiences that last a lifetime.

4.39/5 (33 reviews)

Universe overview

We understand that creating a great event is no easy feat. We're here to help with our network of 6.3 M users and world-class products. We provide valuable insights to reach and engage more fans and ultimately sell more tickets.
www.universe.com

Pricing

Pricing options
Free
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Canada, Europe

Supported languages

Chinese (Simplified), Chinese (Traditional), Danish, Dutch, English and 12 other languages, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Spanish, Swedish, Taiwanese, Thai
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Universe reviews

Value for money
Features
Ease of use
Customer support
  4.2
  3.7
  4.3
  4.5
Tamara Kucheran

Love! But could use some updates that take our business model into consideration.

Used daily for 2+ years
Reviewed 2018-06-12
Review Source: Capterra

The price is one of the best on the market. It is visually appealing (helps with marketing). Ease of uploading new events.

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Stefan Mersch

Great DIY event ticketing solution with ability and resources to improve.

Used daily for 6-12 months
Reviewed 2018-06-13
Review Source: Capterra

The greatest benefit for us is the DIY solution for Ticketmaster venues. Universe's partnership with TM allows us to easily manage all facets of ticketing for our event from inventory to refunds to creative. Their dashboard allows us to track pacing to goals, their integrations allow us to measure marketing efforts, and their team is very responsive and collaborative.The ability to not only sell tickets and check on sales daily but track who they are and where they are coming from. Their integrations are top notch and easy to manage if you don't have much of a tech background.

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Amy Faulkner

We love this software and would t be able to do what we do as effectively without it.

Used daily for 2+ years
Reviewed 2018-06-12
Review Source: Capterra

Ease of use and the ability to collaborate as a team. This software is well thought out and the company seems committed to evolving the software as technology changes.

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James Nesbitt

Not as good as the rest

Used daily for 6-12 months
Reviewed 2018-02-01
Review Source: Capterra

If we could migrate all ticket buyers from this platform without disruption we would. So really cannot say there are benefits compared to others.It looks slick and is easy to embed..connects with Stripe easily, support usually answers within 24 hours (US based only)

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Brandi Rana

Major Glitches

Reviewed 2015-12-06
Review Source: Capterra

I tried universe months ago and was impressed. It was easy to use. Easier and more intuitive than Eventbrite. Unfortunately, I decided to go back in and post some more events and I spent 2 hours retyping my profile information in, because everytime it saved and I went to another page it disappeared. I also had to remove an old event that sold one ticket worth $0. I tried "deleting event' but that wasn't an option, I tried unlisting it. I tried giving a "refund" of $0 to the one registrant and no luck. I finally had to just ask them to close the entire account. Eventbrite is a lot easier to use than universe. Universe is "simple" without the tech issues, but there are some serious usability issues if you ask me. Not sure if the previous posts are 100% accurate. All 5's in all areas doesn't seem authentic. I'll see if customer service contacts me back about my profile issue. I'd hate to start all over again with eventbrite. Major time waster! I'm urked!

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Universe pricing

Pricing options
Free
View Pricing Plans

Free events are free. Ticketed events are 2% of the ticket cost + $0.99 per ticket capped to $9.95 per ticket.

Universe features

API
Campaign Analysis
Multi-Channel Marketing
Real Time Data
Social Network Marketing
Third Party Integration

A/B Testing (143 other apps)
Activity Dashboard (208 other apps)
Campaign Management (163 other apps)
Content Management (165 other apps)
Customizable Branding (177 other apps)
Customizable Templates (186 other apps)
Data Import/Export (141 other apps)
Drag & Drop Interface (194 other apps)
Engagement Analytics (159 other apps)
Monitoring (176 other apps)
Real Time Analytics (143 other apps)
Reporting & Statistics (193 other apps)
Social Media Integration (209 other apps)
Tagging (143 other apps)

Additional information for Universe

Key features of Universe

  • Marketing conferences
  • Social media campaigns
  • Social deals
  • Email campaign
  • Social media, Email & Online campaigns
  • Open API
  • Wordpress, Weebly
  • On-Demand & Real-Time reports
  • Personalize social shares
  • Users can create custom landing pages
  • Credit Card Processing
  • Barcode Scanning
  • Generate report of sales
  • Customer History
  • Incentives given for sharing events
  • Ticketing management solution
  • Coupons & Promo Codes
  • Attendee Management
  • Track events & campaigns
View All Features

Benefits

• Simple setup in just a few minutes.
• Gather insights with custom checkout questions.
• Sell anywhere and maintain your branding.
• Visualize data in real time.
• Use data to inform important business decisions.