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Keen IO Pricing, Features, Reviews and Alternatives
Keen IO FAQs
Keen IO product overview
What is Keen IO?
The Complete Event Data Management Solution - Keen is the all in one solution for event data management, from collection to application. Our platform allows you to stream, store, query, and present your data from a single API. Keen makes it easy to dive into the product data you need, allowing you to identify and solve product issues faster, enhance user experiences, and ship product rollouts faster. Our platform can be customized and integrated with various platforms and software by leveraging its Application Program Interface (API), Software Development Kit (SDK) and third-party integrations. Keen’s data analysis feature provides insights for all business requirements ranging from product analytics, customer-facing metrics, and business operations.
Key benefits of using Keen IO
The software is priced on a subscription basis which means users incur only operational costs and reduce their capital investment.
Keen enables easy customization with the help of Application Program Interface (API), Software Development Kit (SDK) and third-party integration.
The platform provides real-time insights that users can present and study in various formats such as charts, dashboards and funnel analysis, etc.
Complex analytical computations can also be easily analysed with the help of SQL queries and MapReduce.
Typical customers
Platforms supported
Support options
Training options
Not sure about Keen IO? Compare it with a popular alternative
Keen IO
Starting from
149
Per month
Flat Rate
Starting from
No pricing info
Keen IO pricing information
Value for money
2.9
/5
10
Starting from
149
Per month
Flat Rate
Pricing options
Value for money contenders
Keen IO features
Functionality
2.8
/5
10
Total features
18
3 categories
Most valued features by users
Functionality contenders
Keen IO users reviews
Overall Rating
3.1
/5
10
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend6.57/10
2
3
1
2
2
Overall rating contenders
PRAKASH M.
Computer Software, 51-200 employees
Used daily for 2+ years
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Our experience with Keen over the past 3+ years has been very positive. The technology works and is less expensive cost of ownership vs. building our own. The team members we have interacted with are knowledgeable and responsive. We store a large volume of data, and depend on Keen for mission critical functions.
Ramp and path to deployment was fast. AWS S3 integration in and out. API has been stable and reliable. Flexible query syntax. Easy to use dashboard for browsing data and constructing queries. Most queries run very fast on large JSON datasets. No indices.
Most queries hit cached datasets (1-3 hours old). Need to be aware of how volume-based pricing works to decide on the optimal query design.
David G.
Computer Software, 1-10 employees
Used daily for 2+ years
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We've been with Keen since the very early days when it was just a very small team and I could personally correspond with [SENSITIVE CONTENT HIDDEN]- not to mention the amazing support I could always count on from [SENSITIVE CONTENT HIDDEN]; I don't think either of them are with the company any more - but it was the solid foundation put in place those days that has kept us with Keen.
Keen allows me to gather, warehouse and visualize data on any platform quickly and beautifully.
I haven't checked the docs recently but I would love more and prettier visualizations; also, cost has gone bananas since...whenever it changed a year or two ago.
Jeff C.
Marketing and Advertising, 51-200 employees
Used daily for 2+ years
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It's a necessary piece of the pie for us but not the most user friendly.
We have a CSM who is very understanding and accomodating and can help us navigate. That is helpful. It also does a good job of handling event writes which we do hundreds of millions per day.
They bill READ queries based on how much data needs to be looked at and that can get pretty pricey. One of the few software that actually bills for reads which is pretty unconventional. The query speeds also aren't that fast for uniques data.
Matthew S.
Computer Software, 11-50 employees
Used daily for 1-2 years
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Very quick time to deliver Fully managed Performance is great Query features are robust Great documentation Great Uptime Great support
Ability to delete/amend data is very limited - this is by design and allows them to do the other great things they do but definitely something to be aware of. Doesn't allow for sending events idempotently, which means if the request is received but the response fails and you send the event again you can end up with duplicate events. Which means you have to query for the event before deciding to send again or not.
Sinan S.
Computer Software, 11-50 employees
Used daily for 1-2 years
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It was very easy to understand and setup. Support was responsive enough. Account managers produced good pricing structures as our company growed.
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