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Keen IO

The Complete Event Data Management Solution

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Keen IO Pricing, Features, Reviews and Alternatives

Keen IO product overview

Price starts from

$

299

/momonth

What is Keen IO?

The Complete Event Data Management Solution - Keen is the all in one solution for event data management, from collection to application. Our platform allows you to stream, store, query, and present your data from a single API. Keen makes it easy to dive into the product data you need, allowing you to identify and solve product issues faster, enhance user experiences, and ship product rollouts faster. Our platform can be customized and integrated with various platforms and software by leveraging its Application Program Interface (API), Software Development Kit (SDK) and third-party integrations. Keen’s data analysis feature provides insights for all business requirements ranging from product analytics, customer-facing metrics, and business operations.

Key benefits of using Keen IO

Keen’s data collection feature enables users to create new projects, which are called events. Users can also import data from multiple sources.
The software is priced on a subscription basis which means users incur only operational costs and reduce their capital investment.
Keen enables easy customization with the help of Application Program Interface (API), Software Development Kit (SDK) and third-party integration.
The platform provides real-time insights that users can present and study in various formats such as charts, dashboards and funnel analysis, etc.
Complex analytical computations can also be easily analysed with the help of SQL queries and MapReduce.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat

Training options

Documentation
In Person
Live Online

Keen IO pricing information

Value for money

2.9

/5

10

Price starts from

$

299

/momonth

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Keen IO features

Functionality

2.8

/5

10
Total Features20 3 categories

Most valued features by users

Data Visualization
Data Import/Export
Visual Analytics
Search/Filter
API
Data Connectors
Real Time Analytics
Third Party Integrations

Functionality contenders

Keen IO users reviews

Overall rating

3.1

/5

10

Positive reviews

50%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6.57/10
Rating distribution

5

4

3

2

1

2

3

1

2

2

Pros
AWS S3 integration in and out. API has been stable and reliable.

PM

PRAKASH M.

Support was responsive enough. Account managers produced good pricing structures as our company growed.

SS

Sinan S.

Keen allows me to gather, warehouse and visualize data on any platform quickly and beautifully.

DG

David G.

Cons
Our graphs were often empty and even their engineers didn't know what was wrong. They advised us to change parts of our code that at the end of the day, didn't fix it.

AR

Anonymous Reviewer

I was overcharged, and Keen.io refused to provide a billing breakdown.

JF

James F.

Had to cancel the account and revoke keys, and cancel my credit card.

JF

James F.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Fast, reliable, and easy to integrate with

Reviewed 2 years ago

Our experience with Keen over the past 3+ years has been very positive. The technology works and is less expensive cost of ownership vs. building our own. The team members we have interacted with are knowledgeable and responsive. We store a large volume of data, and depend on Keen for mission critical functions.

Pros

Ramp and path to deployment was fast. AWS S3 integration in and out. API has been stable and reliable. Flexible query syntax. Easy to use dashboard for browsing data and constructing queries. Most queries run very fast on large JSON datasets. No indices.

Cons

Most queries hit cached datasets (1-3 hours old). Need to be aware of how volume-based pricing works to decide on the optimal query design.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy, powerful analytics in just minutes!

Reviewed 2 years ago

We've been with Keen since the very early days when it was just a very small team and I could personally correspond with [SENSITIVE CONTENT HIDDEN]- not to mention the amazing support I could always count on from [SENSITIVE CONTENT HIDDEN]; I don't think either of them are with the company any more - but it was the solid foundation put in place those days that has kept us with Keen.

Pros

Keen allows me to gather, warehouse and visualize data on any platform quickly and beautifully.

Cons

I haven't checked the docs recently but I would love more and prettier visualizations; also, cost has gone bananas since...whenever it changed a year or two ago.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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A reasonable choice for very high scaling data but can be pricey

Reviewed 2 years ago

It's a necessary piece of the pie for us but not the most user friendly.

Pros

We have a CSM who is very understanding and accomodating and can help us navigate. That is helpful. It also does a good job of handling event writes which we do hundreds of millions per day.

Cons

They bill READ queries based on how much data needs to be looked at and that can get pretty pricey. One of the few software that actually bills for reads which is pretty unconventional. The query speeds also aren't that fast for uniques data.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Way to Deliver Enduser Analytics Quickly

Reviewed 2 years ago
Pros

Very quick time to deliver Fully managed Performance is great Query features are robust Great documentation Great Uptime Great support

Cons

Ability to delete/amend data is very limited - this is by design and allows them to do the other great things they do but definitely something to be aware of. Doesn't allow for sending events idempotently, which means if the request is received but the response fails and you send the event again you can end up with duplicate events. Which means you have to query for the event before deciding to send again or not.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Easiest way to launch an analytics solution and dashboard embedded to your dashboard

Reviewed 2 years ago
Pros

It was very easy to understand and setup. Support was responsive enough. Account managers produced good pricing structures as our company growed.

Cons

There may be more details on the data structure.

Keen IO FAQs and common questions

Keen IO has the following pricing plans:
Starting from: $299.00/month
Pricing model: Free, Open Source, Subscription
Free Trial: Available


Keen IO has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Keen IO supports the following languages:
English


Yes, Keen IO has an API available for use.


Keen IO integrates with the following applications:
GitHub, Segment, Stripe, SendGrid, Heroku, OpenShift, Twilio


Keen IO offers the following support options:
Knowledge Base, Email/Help Desk, Chat

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