Mouseflow vs Hotjar Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Social presence
Facebook
Twitter


Reviews

Crystal Ignatowski

Great For Recording Iframes

2018-04-23

Pros

Originally, we used Hotjar, but a major part of our website is hosted in an iframe, and Hotjar did not have iframe functionality.

Cons

One of our biggest cons is the endless scroll option in the user recording tool. It seems silly, but when you are scrolling and scrolling, the page gets bogged down. It makes sorting through recordings slow and arduous.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Mouseflow Reviews
Mouseflow
Live Click Tracking & Website Heatmaps
Read more
Anonymous
(Marketing and Advertising company, 11-50 employees)

Started from the bottom, now we here

2018-10-10

While other tools such as Zoho PageSense, MouseFlow and Inspectlet do a similar job, Hotjar makes it dead-simple.

Pros

- Heatmaps and visitors recordings work like a charm and provide a great deal of information. - If Google Analytics tells you what and how many, Hotjar tells you why: polls make it easy to gather user feedback. - Using all of its features, you can get a better grasp into why people don't fill in a certain form or don't buy a product.

Cons

- Some features are blocked behind a paywall. - Organization of sites and companies can get confusing at times. - Not all descriptions make it clear what a specific feature does.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Hotjar Reviews
Hotjar
Gain insights & feedback through website & mobile analytics
Read more