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ProfitWell

Real-time analytics for subscription businesses—100% free

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ProfitWell Pricing, Features, Reviews and Alternatives

ProfitWell product overview

What is ProfitWell?

ProfitWell provides SaaS and subscription companies with accurate subscription financial metrics to understand their growth. The solution provides users with deep and customizable analytics at the company and plan level including MRR, LTV, and ARPU. ProfitWell also provides cohort level churn analyses and retention reports, and breakdowns of monthly and yearly cash flow.

Key benefits of using ProfitWell

  • ProfitWell enables organizations to have all of their subscription and financial metrics in one place, at no cost.

  • Accuracy - ProfitWell helps organizations make sure data maintains absolute integrity.

  • Straightforward analytics - ProfitWell provides users with the metrics they need, without complex filters or toggles.

  • Automated delinquent churn reduction - ProfitWell Retain automatically recovers failed payments, lowering active and delinquent churn.

  • Revenue recognition - ProfitWell Recognized helps finance team by providing one-click revenue recognition audited by the Big Four.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Knowledge Base

    Training options

    Documentation
    Videos

    ProfitWell pricing information

    Value for money

    4.8

    /5

    21

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    ProfitWell features

    Functionality

    4.5

    /5

    21

    Total features

    39

    9 categories

    Most valued features by users

    Data Visualization
    Reporting/Analytics
    Data Import/Export
    Visual Analytics
    Reporting & Statistics
    API
    Search/Filter
    Dashboard

    ProfitWell users reviews

    Overall Rating

    4.7

    /5

    21

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.11/10
    Rating distribution

    5

    4

    3

    2

    1

    15

    6

    0

    0

    0

    Pros
    Overall, ProfitWell is incredibly powerful, feature rich, and once properly setup -- gives excellent insights into our financial progress, account value, churn rate, and more.
    AvatarImg

    Dan O.

    The retention cohort that Profitwell is able to produce gives a brilliant picture of the state of the business. It provides amazing feedback to every single team - CS, Marketing, Support and Product.
    AvatarImg

    Vivek K.

    It gives me an overview of most interesting saas metrics. I use it along with other analytics tool, but what I like about PW is the ability to set targets and get everyone informed about the progress.
    AvatarImg

    Kamil R.

    Cons
    We had trouble when we had to switch to an incorporated company Stripe Account and couldn't combine the data.
    AvatarImg

    Julia E.

    If we're being picky, when you email their team, they take some time to respond back or sometimes there is no response at all.

    AR

    Anonymous Reviewer

    Some metrics are not easy to understand, and I've some troubles understanding how refunds are calculated.

    AL

    Antoine L.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Solid subscription revenue analytics

    Reviewed 2 years ago

    Excellent value. The free platform is quite robust and their pricing for the add-on features is smart and reasonable.

    Pros

    Accurate, clean interface for subscription revenue analytics dashboard. Super useful when running a SaaS business.

    Cons

    No cons that I can think of. The software is solid.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Excellent tool for understanding SAAS business

    Reviewed 3 years ago
    Pros

    Firstly, Profitwell is Free. When compared with similar paid tools for SAAS analytics, it is very good, and will suffice for most customers. They are focused on maintaining data accuracy with the payment source (like Stripe/Braintree etc.), which is crucial for trusting the metrics. Their paid product Retain for reducing delinquent churn is fantastic, and let's our team focus on other activities rather than follow up with customers with credit card issues like expiry and failed transactions. And the daily and monthly summary emails are very helpful for insights into your SAAS product's performance.

    Cons

    The slight quibble I have is that it is a work in progress and some of the features are slightly underdeveloped. But the team has been adding new functionality at a rapid pace.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    Profitwell good for heavy users of Stripe

    Reviewed 3 years ago
    Pros

    Profitwell provided us a useful way to show our Stripe payments to outside users during an acquisition. It was easy to connect our Stripe account and easy to add read only users to our Profitwell account (which Stripe doesn't really provide). I think for users who do a lot more transactions through Stripe (including one off and subscription) Profitwell will be more useful. Profitwell also provides a lot of writings on pricing models which are worth a read if you are building a company.

    Cons

    The software itself seems fine, it was kind of overkill for what we needed it for so we didn't really use it to it's full potential. You really have to be using Stripe heavily to get a useful benefit from Profitwell. If you have subscribers etc that are paying through Stripe, signing up for Profitwell is likely worth your time.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great metrics reporting

    Reviewed 3 months ago
    Pros

    Love that it connects directly to Stripe to give us insights on new subscriptions, revenue expansion, and churn.

    Cons

    Internally we report our numbers weekly, but Profitwell only has the option of monthly, so it's a bit of extra work for us.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    Could not live without Profitwell

    Reviewed 4 years ago
    Pros

    This is the ultimate SaaS dashboard for any growing SaaS company that wants to understand key metrics for their business.

    Cons

    I wish it also incorporated data from iTunes connect so we could see all of our subscriptions in a single dashboard instead of just those coming through the web (Stripe).

    ProfitWell FAQs and common questions

    Q. What type of pricing plans does ProfitWell offer?

    ProfitWell has the following pricing plans:
    Pricing model: Free, Subscription
    Free Trial: Available


    Q. Who are the typical users of ProfitWell?

    ProfitWell has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Small Business


    Q. What languages does ProfitWell support?

    ProfitWell supports the following languages:
    English


    Q. Does ProfitWell support mobile devices?

    ProfitWell supports the following devices:
    Android, iPad, iPhone


    Q. Does ProfitWell offer an API?

    Yes, ProfitWell has an API available for use.


    Q. What other apps does ProfitWell integrate with?

    ProfitWell integrates with the following applications:
    Chargify, Recurly, Zuora, Stripe, Slack, Chargebee, Braintree


    Q. What level of support does ProfitWell offer?

    ProfitWell offers the following support options:
    Email/Help Desk, Chat, Knowledge Base

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