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Bitrix24 vs monday CRM Comparison (2026)

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Good recommendations?

Bitrix24 logo

Bitrix24

monday CRM logo

monday CRM

Overview

Best free task management software for small business. Register today and get unlimited users free. Bitrix24 offers Agile and Scrum approach facilities. That is Gantt, Kanban, Scrum teams/cycles. Let's not mention basic instruments like calendars or event scheduling.

Use monday CRM for all your construction processes. Manage resources, communicate and collaborate with subcontractors and staff in the field, and save time with automations. Integrate existing tools, and track progress, timeframes, and budgets through visual dashboards and real-time reports.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

69

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

12

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

1K

5

4

3

2

1

470

360

120

29

30

  • Value for money
  • Ease of use
  • Features
  • Customer support
65%
would recommend this app

4.7

468

5

4

3

2

1

339

116

8

5

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

Pros

“It has impressive set of business collaboration tools in one platform, including CRM, project management, task tracking, team communication, document sharing, and workflow automation.”
AR

Ansuman R.

Ecom Manager

“I consider it a complete package platform as it offers strong value by centralizing CRM, marketing, sales, and customer communication with automated features in one platform.”
Verified reviewer profile picture

Peter C.

Regional Director of Business Development

“The tool is very clear and well organized, allows for the storage of a wealth of information and are packed with additional features that makes them highly versatile.”
JH

Jennifer H.

Realtor Associate

Pros

“The platform allows users to create custom workflows, automate repetitive tasks, and track team performance via visual dashboards.”
Verified reviewer profile picture

Douglas N.

Diretor

“The dashboards and reporting side of it vs work management also takes an upgrade by adding in gauge widgets and funnels to showcase conversion, which definitely helps to highlight your deals more clearly to anyone who needs to know.”
SG

Simran G.

Senior Client Success Manager

“Combine that with sequences, and you've got yourself full comms communication with your contacts and accounts without needing to open outlook or gmail separately, and you can still view all the emails in overview widget (emails & activities which feels like it takes a huge upgrade in crm), and track meetings etc in the activities board so team leads and managers can keep an eye on workload and team capacity in a way that's meaningful to sales/customer success teams.”
SG

Simran G.

Senior Client Success Manager

Cons

“Some advanced settings take time to learn, and performance can occasionally slow down when working with large amounts of data.”
AR

Ansuman R.

Ecom Manager

“The interface can feel cluttered and overwhelming, especially for new users.”
SB

Sifiso B.

Project Manager

“It's a complex platform, with many functionalities that can seem overwhelming, and the sometimes cumbersome interface and lack of fine-grained customization can slow down work instead of simplifying it.”
AU

Adrian U.

CEO

Cons

“I have also noticed that when you start handling data tables containing hundreds of rows of contacts, the display tends to slow down slightly on standard web browsers.”
PK

Patrick K.

Vice President at JPK and Associates, Inc.

“It makes it harder to keep conversations cleanly scoped to the deal they actually belong to.”
DM

Desiree M.

Founder

“The pricing strategy is annoying, we have to limit which 5 people have access or risk nearly doubling our cost (that's why I've given 4 stars)”
Verified reviewer profile picture

Nicholas B.

Managing Director

  • Vendor responds to reviews
  • Last review14 days ago
  • Vendor responds to reviews
  • Last review22 days ago

Key features

  • Total features180
  • AI Copilot
  • AI Summarization
  • AI Writing Assistant
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Ad Optimization
  • Ad hoc Reporting
  • Agenda Management
  • Agile Methodologies
  • Alerts/Escalation
  • Alerts/Notifications
  • Analytics
  • Applicant Tracking
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Assignment Management
  • Attendance Tracking
  • Attendee Management
  • Audience Targeting
  • Audio Calls
  • Audio/Video Conferencing
  • Audit Trail
  • Authentication
  • Auto Update
  • Auto-Dialer
  • Automated Attendant
  • Automated Quoting
  • Automated Routing
  • Automated Scheduling
  • Automatic Backup
  • Automatic Call Distribution
  • Autoresponders
  • Availability Management
  • Backup and Recovery
  • Bar Chart
  • Batch Communications
  • Batch Processing
  • Benchmarking
  • Benefits Management
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Biometric Recognition
  • Blogs
  • Brainstorming
  • Bug Tracking
  • Business Intelligence
  • Business Process Automation
  • CMS Integration
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call Conferencing
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Transcription
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Campaign Analytics
  • Campaign Management
  • Campaign Personalization
  • Canned Responses
  • Capacity Management
  • Case Management
  • Catalog Management
  • Channel Management
  • Chat/Messaging
  • Chatbot
  • Class Scheduling
  • Click Tracking
  • Client Database
  • Client Management
  • Client Portal
  • Client Tracking
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Commission Management
  • Committee Management
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Configurable Workflow
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Content Delivery
  • Content Ideas
  • Content Library
  • Content Management
  • Content Marketing
  • Content Publishing Options
  • Contractor Management
  • Conversation Intelligence
  • Custom Domains
  • Customer Complaint Tracking
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Portal
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Social Profiles
  • Customer Support
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Daily Reports
  • Dashboard
  • Data Connectors
  • Data Extraction
  • Data Import/Export
  • Data Migration
  • Data Security
  • Data Storage Management
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Deal Management
  • Decision Support
  • Dependency Tracking
  • Design Management
  • Discount Management
  • Discussions/Forums
  • Distribution Management
  • Document Capture
  • Document Editing
  • Document Generation
  • Document Management
  • Document Storage
  • Donation Management
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Electronic Forms
  • Electronic Signature
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Email-to-Task Conversion
  • Employee Database
  • Employee Directory
  • Employee Engagement
  • Employee Management
  • Employee Photos
  • Employee Portal
  • Employee Profiles
  • Employee Recognition
  • Employee Scheduling
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Triggered Actions
  • Exhibit/Vendor Management
  • Expense Tracking
  • Feedback Management
  • File Management
  • File Sharing
  • Financial Management
  • For AEC Industry
  • For Cloud Phone Systems
  • For Healthcare
  • For Mac Devices
  • For Sales Teams/Organizations
  • For Small Businesses
  • Forecasting
  • Generative AI
  • Interaction Tracking
  • Internal Chat Integration
  • Lead Assignment
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Lead Scoring
  • Lead Segmentation
  • Marketing Automation
  • Meeting Management
  • Mobile Access
  • Mobile App
  • Multi-Channel Communication
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Prioritization
  • Project Management
  • Project Tracking
  • Quotes/Estimates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Activity Management
  • Sales Forecasting
  • Sales Onboarding & Training
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Search/Filter
  • Segmentation
  • Social Media Integration
  • Task Management
  • Task Scheduling
  • Template Management
  • Territory Management
  • Third-Party Integrations
  • Workflow Management
  • eCommerce Management
  • Total features80
  • AI Copilot
  • AI Summarization
  • AI Writing Assistant
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Ad Optimization
  • Ad hoc Reporting
  • Agenda Management
  • Agile Methodologies
  • Alerts/Escalation
  • Alerts/Notifications
  • Analytics
  • Applicant Tracking
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Assignment Management
  • Attendance Tracking
  • Attendee Management
  • Audience Targeting
  • Audio Calls
  • Audio/Video Conferencing
  • Audit Trail
  • Authentication
  • Auto Update
  • Auto-Dialer
  • Automated Attendant
  • Automated Quoting
  • Automated Routing
  • Automated Scheduling
  • Automatic Backup
  • Automatic Call Distribution
  • Autoresponders
  • Availability Management
  • Backup and Recovery
  • Bar Chart
  • Batch Communications
  • Batch Processing
  • Benchmarking
  • Benefits Management
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Biometric Recognition
  • Blogs
  • Brainstorming
  • Bug Tracking
  • Business Intelligence
  • Business Process Automation
  • CMS Integration
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call Conferencing
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Transcription
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Campaign Analytics
  • Campaign Management
  • Campaign Personalization
  • Canned Responses
  • Capacity Management
  • Case Management
  • Catalog Management
  • Channel Management
  • Chat/Messaging
  • Chatbot
  • Class Scheduling
  • Click Tracking
  • Client Database
  • Client Management
  • Client Portal
  • Client Tracking
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Commission Management
  • Committee Management
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Configurable Workflow
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Content Delivery
  • Content Ideas
  • Content Library
  • Content Management
  • Content Marketing
  • Content Publishing Options
  • Contractor Management
  • Conversation Intelligence
  • Custom Domains
  • Customer Complaint Tracking
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Portal
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Social Profiles
  • Customer Support
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Daily Reports
  • Dashboard
  • Data Connectors
  • Data Extraction
  • Data Import/Export
  • Data Migration
  • Data Security
  • Data Storage Management
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Deal Management
  • Decision Support
  • Dependency Tracking
  • Design Management
  • Discount Management
  • Discussions/Forums
  • Distribution Management
  • Document Capture
  • Document Editing
  • Document Generation
  • Document Management
  • Document Storage
  • Donation Management
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Electronic Forms
  • Electronic Signature
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Email-to-Task Conversion
  • Employee Database
  • Employee Directory
  • Employee Engagement
  • Employee Management
  • Employee Photos
  • Employee Portal
  • Employee Profiles
  • Employee Recognition
  • Employee Scheduling
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Triggered Actions
  • Exhibit/Vendor Management
  • Expense Tracking
  • Feedback Management
  • File Management
  • File Sharing
  • Financial Management
  • For AEC Industry
  • For Cloud Phone Systems
  • For Healthcare
  • For Mac Devices
  • For Sales Teams/Organizations
  • For Small Businesses
  • Forecasting
  • Generative AI
  • Interaction Tracking
  • Internal Chat Integration
  • Lead Assignment
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Lead Scoring
  • Lead Segmentation
  • Marketing Automation
  • Meeting Management
  • Mobile Access
  • Mobile App
  • Multi-Channel Communication
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Prioritization
  • Project Management
  • Project Tracking
  • Quotes/Estimates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Activity Management
  • Sales Forecasting
  • Sales Onboarding & Training
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Search/Filter
  • Segmentation
  • Social Media Integration
  • Task Management
  • Task Scheduling
  • Template Management
  • Territory Management
  • Third-Party Integrations
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations19
  • 3CX
  • 7pace Timetracker
  • Adobe Acrobat
  • Aircall
  • Asterisk
  • BigPicture
  • Calendly
  • Claude
  • Dropbox
  • Facebook Business Suite
  • Google Calendar
  • HubSpot CRM
  • HubSpot Sales Hub
  • Intuit Mailchimp Email Marketing
  • Jira
  • Jotform
  • LinkedIn for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Power BI
  • Microsoft Project Server Subscription Edition
  • Microsoft Teams
  • Miro
  • MySQL
  • PandaDoc
  • PhoneBurner
  • Pipedrive
  • QuickBooks Online
  • Shopify
  • Slack
  • Stripe Billing
  • Stripe Payments
  • SurveyMonkey
  • Twilio
  • Typeform
  • Zapier
  • Zendesk Suite
  • Total integrations22
  • 3CX
  • 7pace Timetracker
  • Adobe Acrobat
  • Aircall
  • Asterisk
  • BigPicture
  • Calendly
  • Claude
  • Dropbox
  • Facebook Business Suite
  • Google Calendar
  • HubSpot CRM
  • HubSpot Sales Hub
  • Intuit Mailchimp Email Marketing
  • Jira
  • Jotform
  • LinkedIn for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Power BI
  • Microsoft Project Server Subscription Edition
  • Microsoft Teams
  • Miro
  • MySQL
  • PandaDoc
  • PhoneBurner
  • Pipedrive
  • QuickBooks Online
  • Shopify
  • Slack
  • Stripe Billing
  • Stripe Payments
  • SurveyMonkey
  • Twilio
  • Typeform
  • Zapier
  • Zendesk Suite