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Cleo Integration Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered supply chain integration platform
Table of Contents
Cleo Integration Cloud - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
Cleo Integration Cloud overview
What is Cleo Integration Cloud?
Cleo Integration Cloud is a unified supply chain orchestration and B2B integration platform designed to consolidate EDI compliance, API connectivity, and AI driven automation for enterprises with complex partner ecosystems. It addresses operational challenges in industries such as logistics and transportation, manufacturing, food and beverage, retail and grocery, and healthcare that require seamless exchange between trading partners and core business systems. The platform consolidates traditionally siloed integration functions into a single cloud based environment to simplify data synchronization and improve process efficiency.
The platform delivers functionality across four operational domains including partner onboarding, EDI and API automation, intelligent issue resolution, and end to end orchestration. The no code onboarding capability leverages an AI powered network of pre configured connections to establish trading partner relationships in hours instead of weeks. It supports Web EDI and automated testing environments to accelerate time to revenue. The integration engine unifies electronic data interchange transactions and modern API workflows to synchronize partner data directly with enterprise applications such as SAP S four HANA, Oracle EBS, Microsoft Dynamics three sixty five, NetSuite, Acumatica, and QuickBooks. Embedded intelligence through predictive anomaly detection and prescriptive action plans identifies data discrepancies at the source and enables proactive resolution of SKU errors, pricing mismatches, and compliance issues before they impact fulfillment or trigger chargebacks. The platform supports comprehensive data transformation across EDI, XML, JSON, CSV, and flat file formats with protocol support for AS two, S FTP, FTP, HTTP S, REST, and SOAP.
Advanced orchestration features include supplier scorecarding, On Time In Full management, chargeback prevention, and procurement automation via supplier portals that bring non EDI partners into the digital ecosystem. Flexible deployment models encompass cloud, hybrid, and on premises configurations with service options for self service platform access, fully managed services, and blended support backed by round the clock technical assistance and a guaranteed one hour response time. The Cleo Network extends connectivity with pre built integrations to thousands of trading partners across categories such as third party logistics providers, freight brokers, carriers, distributors, manufacturers, and retailers. Native connectors support major e commerce platforms, marketplaces, cloud storage, databases, distributed storage systems, and real time transportation visibility platforms.
The platform exposes APIs for custom integration development and provides secure data transfer with encryption, role based access control, and detailed audit trails for regulatory compliance with standards such as HIPAA and GDPR. Real time dashboards monitor data flows, transaction volumes, and partner performance metrics while proactive alerts notify teams of errors, delays, and anomalies. Workflow automation reduces manual data entry and person dependent tasks. Intelligent error resolution accelerates diagnosis and remediation of integration issues to maintain compliance with retail requirements and protect On Time In Full ratings across supply chain operations.
Key benefits of using Cleo Integration Cloud
Starting price
per month
Pros & Cons
Customer Support
Ease of Use
File Transfer
Expense Management
Communication
Stability
Cleo Integration Cloud’s user interface
Cleo Integration Cloud pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.5
Ease of use
4.3
Customer support
4.6
Reviews sentiment
What do users say about Cleo Integration Cloud?
The ease of setting up the different EDI components, such as EDI maps, connections and database tables.
Select to learn more
Who uses Cleo Integration Cloud?
Based on 94 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Cleo Integration Cloud's key features
Most critical features, based on insights from Cleo Integration Cloud users:
All Cleo Integration Cloud features
Features rating:
Cleo Integration Cloud alternatives
Cleo Integration Cloud pricing
Value for money rating:
Starting from
99
Per month
Flat Rate
User opinions about Cleo Integration Cloud price and value
Value for money rating:
To see what individual users think of Cleo Integration Cloud's price and value, check out the review snippets below.
Verified reviewer
Anonymity request
Jordan M.
Cleo Integration Cloud integrations (12)
Cleo Integration Cloud customer support
What do users say about Cleo Integration Cloud customer support?
Customer support rating:
We analyzed 38 verified user reviews to identify positive and negative aspects of Cleo Integration Cloud customer support.
A large number of users highlight Cleo Integration Cloud's support team as knowledgeable, responsive, and highly effective.
A subset of reviewers appreciate the promptness of support, often receiving same-day callbacks and persistent follow-up until resolution.
Multiple users note that support staff are patient, proactive, and provide clear guidance for both common and complex issues.
Support options
Training options
To see what individual users say about Cleo Integration Cloud's customer support, check out the review snippets below.
“Cleo had great alerting system for any failure transmissions and informative log files, archive feature with time stamping , customer support is very responsible with high standards . ”
Bhaskara A.
“Customer support has been very helpful and prompt with a same day callback. If they can't fix the issue right away, they are persistent with their efforts until the issue is fixed.”
Juliann B.
“I have worked with the customer support department on numerous occasions and they patiently work to solve and explain the issue that I report”
Donna R.
Sr EDI Analyst
Cleo Integration Cloud FAQs
Cleo Integration Cloud has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Cleo Integration Cloud support?
Cleo Integration Cloud supports the following languages:
English
Q. Does Cleo Integration Cloud support mobile devices?
Cleo Integration Cloud supports the following devices:
Android, iPad, iPhone
Q. Does Cleo Integration Cloud offer an API?
Yes, Cleo Integration Cloud has an API available for use.
Q. What level of support does Cleo Integration Cloud offer?
Cleo Integration Cloud offers the following support options:
Chat, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum
















