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Cleo Integration Cloud Logo

AI-powered supply chain integration platform

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Table of Contents

Cleo Integration Cloud - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: April 2026

Cleo Integration Cloud overview

What is Cleo Integration Cloud?

Cleo Integration Cloud is a unified supply chain orchestration and B2B integration platform designed to consolidate EDI compliance, API connectivity, and AI driven automation for enterprises with complex partner ecosystems. It addresses operational challenges in industries such as logistics and transportation, manufacturing, food and beverage, retail and grocery, and healthcare that require seamless exchange between trading partners and core business systems. The platform consolidates traditionally siloed integration functions into a single cloud based environment to simplify data synchronization and improve process efficiency.

The platform delivers functionality across four operational domains including partner onboarding, EDI and API automation, intelligent issue resolution, and end to end orchestration. The no code onboarding capability leverages an AI powered network of pre configured connections to establish trading partner relationships in hours instead of weeks. It supports Web EDI and automated testing environments to accelerate time to revenue. The integration engine unifies electronic data interchange transactions and modern API workflows to synchronize partner data directly with enterprise applications such as SAP S four HANA, Oracle EBS, Microsoft Dynamics three sixty five, NetSuite, Acumatica, and QuickBooks. Embedded intelligence through predictive anomaly detection and prescriptive action plans identifies data discrepancies at the source and enables proactive resolution of SKU errors, pricing mismatches, and compliance issues before they impact fulfillment or trigger chargebacks. The platform supports comprehensive data transformation across EDI, XML, JSON, CSV, and flat file formats with protocol support for AS two, S FTP, FTP, HTTP S, REST, and SOAP.

Advanced orchestration features include supplier scorecarding, On Time In Full management, chargeback prevention, and procurement automation via supplier portals that bring non EDI partners into the digital ecosystem. Flexible deployment models encompass cloud, hybrid, and on premises configurations with service options for self service platform access, fully managed services, and blended support backed by round the clock technical assistance and a guaranteed one hour response time. The Cleo Network extends connectivity with pre built integrations to thousands of trading partners across categories such as third party logistics providers, freight brokers, carriers, distributors, manufacturers, and retailers. Native connectors support major e commerce platforms, marketplaces, cloud storage, databases, distributed storage systems, and real time transportation visibility platforms.

The platform exposes APIs for custom integration development and provides secure data transfer with encryption, role based access control, and detailed audit trails for regulatory compliance with standards such as HIPAA and GDPR. Real time dashboards monitor data flows, transaction volumes, and partner performance metrics while proactive alerts notify teams of errors, delays, and anomalies. Workflow automation reduces manual data entry and person dependent tasks. Intelligent error resolution accelerates diagnosis and remediation of integration issues to maintain compliance with retail requirements and protect On Time In Full ratings across supply chain operations.

Key benefits of using Cleo Integration Cloud

  • Fast and easy implementation with on-premise, cloud, or hybrid deployment
  • Consolidate disparate systems and applications onto a single platform
  • MFT-based content routing, and any-to-any data transformation
  • High scalability for application, B2B, B2Bi, EAI, big data, and cloud integration
  • API-powered self-service portal for customer, partner, and supplier networks
  • Central control for multi-enterprise data governance, visibility, and administration
  • Rapid and secure data extraction, ingestion, and integration
  • Securely move files of any size regardless of format, protocol requirements, or network conditions
  • Eliminate bottlenecking, transfer errors, and packet loss
  • Secure the file sharing between users and automate data exchanges across systems
  • Starting price

    99flat rate /
    per month
    visit website

    Pros & Cons

    Customer Support

    Ease of Use

    File Transfer

    Expense Management

    Communication

    Stability

    Cleo Integration Cloud’s user interface

    Ease of use rating:

    Cleo Integration Cloud pros, cons and reviews insights

    To determine these pros and cons insights, we analyzed responses from 

    Overall rating

    Reviews sentiment

     
     
    3-4(32)
    5(62)

    What do users say about Cleo Integration Cloud?

    The ease of setting up the different EDI components, such as EDI maps, connections and database tables.

    Select to learn more


    Who uses Cleo Integration Cloud?

    Based on 94 verified user reviews.

    Company size

    Small Businesses

    Enterprises

    Midsize Businesses

    Top industries

    Transportation/Trucking/Railroad
    Information Technology and Services
    Food & Beverages
    Logistics and Supply Chain
    Others

    Use cases

    EDI
    File Sharing
    Cloud Management
    Integration

    Cleo Integration Cloud's key features

    Most critical features, based on insights from Cleo Integration Cloud users:

    Data transformation
    AS2 capability
    Alerts/Notifications
    Multiple format support
    Third-Party integrations
    EDI

    All Cleo Integration Cloud features

    Features rating:

    Access controls/permissions
    Workflow management
    Messaging
    Inventory management
    Import/Export management
    High volume processing
    Real time synchronization
    File transfer
    Encryption
    Collaboration tools
    Database support
    Exceptions management
    Document management
    Multi-Cloud management
    Order fulfillment
    Order entry
    Multiple data sources
    Order management
    Order tracking
    Purchase order management
    Reporting/Analytics
    Role-Based permissions
    Search/Filter
    Service level agreement (sla) management
    Shipping management
    SSL security
    Supplier management
    Supply chain management
    Templates
    Transportation management
    Warehouse management
    Workflow scheduler
    3PL management
    Activity dashboard
    Activity tracking
    Ad hoc reporting
    Alerts/Escalation
    API
    Application management
    Archiving & retention
    Audit management
    Audit trail
    Automated scheduling
    CRM
    Data blending
    Data connectors
    Data import/export
    Data integration
    Data warehousing
    Drag & drop
    ERP integration
    Fleet management
    Monitoring

    Cleo Integration Cloud alternatives

    Cleo Integration Cloud logo
    visit website

    Starting from

    99

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support

    Starting from

    Empty state illustration for "No pricing info"

    No pricing info

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support

    Starting from

    Empty state illustration for "No pricing info"

    No pricing info

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support

    Starting from

    Empty state illustration for "No pricing info"

    No pricing info

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support

    Cleo Integration Cloud pricing

    Value for money rating:

    Starting from

    99

    Per month

    Flat Rate

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about Cleo Integration Cloud price and value

    Value for money rating:

    To see what individual users think of Cleo Integration Cloud's price and value, check out the review snippets below.

    “Cleo is fun to use and is always offering new ways to win some money. The app is very user friendly.”

    Verified reviewer

    Anonymity request

    “The support provided by Cleo is fantastic, and they are always eager to help resolve any issues.”
    JM

    Jordan M.

    Cleo Integration Cloud customer support

    What do users say about Cleo Integration Cloud customer support?

    Customer support rating:

    We analyzed 38 verified user reviews to identify positive and negative aspects of Cleo Integration Cloud customer support.

    A large number of users highlight Cleo Integration Cloud's support team as knowledgeable, responsive, and highly effective.

    A subset of reviewers appreciate the promptness of support, often receiving same-day callbacks and persistent follow-up until resolution.

    Multiple users note that support staff are patient, proactive, and provide clear guidance for both common and complex issues.

    Support options

    Chat
    24/7 (live rep)
    Knowledge base
    Email/help desk
    Phone support
    Faqs/forum

    Training options

    Videos
    Documentation
    In person
    Live online
    Webinars

    To see what individual users say about Cleo Integration Cloud's customer support, check out the review snippets below.

    “Cleo had great alerting system for any failure transmissions and informative log files, archive feature with time stamping , customer support is very responsible with high standards . ”

    BA

    Bhaskara A.

    “Customer support has been very helpful and prompt with a same day callback. If they can't fix the issue right away, they are persistent with their efforts until the issue is fixed.”

    JB

    Juliann B.

    “I have worked with the customer support department on numerous occasions and they patiently work to solve and explain the issue that I report”

    DR

    Donna R.

    Sr EDI Analyst

    Cleo Integration Cloud FAQs

    Q. Who are the typical users of Cleo Integration Cloud?

    Cleo Integration Cloud has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Cleo Integration Cloud support?

    Cleo Integration Cloud supports the following languages:
    English


    Q. Does Cleo Integration Cloud support mobile devices?

    Cleo Integration Cloud supports the following devices:
    Android, iPad, iPhone


    Q. Does Cleo Integration Cloud offer an API?

    Yes, Cleo Integration Cloud has an API available for use.


    Q. What level of support does Cleo Integration Cloud offer?

    Cleo Integration Cloud offers the following support options:
    Chat, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum

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