FileHold Reviews, Pricing & Comparison of Alternatives

FileHold Reviews


Enterprise grade document management software

4.75/5(4 reviews)   Write a review
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Who is FileHold For?

  • Experience level: All experience levels
  • Industry: All industries and verticals
  • Business size: Mid to large-size organizations with 20 or more users
  • Departments/roles: Human resources, accounts payable
  • Budget/point: Pricing varies based on the number of users
  • Example customers: BMW, GE Healthcare, Comcast
Read the full GetApp Analysis

FileHold Screenshots (2)

FileHold Pricing

Starting from: $3750.00

Pricing model: One-time License, Subscription

The FileHold mission is to make Enterprise software affordable. Pricing is based on the intensity of use and the average cost per user lowers as the system grows. A fully audited user license can be added for as little as $40.00 one time fee. Document management software priced for, organizations who want to go paperless. Ships with web access, Microsoft Office integration, document workflow, document scanning software, mobile device support.

Key Features of FileHold

  • Electronic workflow and Reveiw
  • Integrated with Microsft Office
  • Full document OCR and indexing
  • All office applications
  • Retention and disposition policies
  • Install in house or in the cloud
  • Mobile devices supported
  • Matter centric matqadata capture
  • Web Access - Work Remotely.
  • E-forms - streamline and automate business processes
  • Document Workflow - Automated document review and approval
  • SharePoint - Integration as a web part
  • Search - Find what you need using Full-text and Metadata
  • Records Management Software - Manage archiving
  • Microsoft Office Integration - Integration with Microsoft.
  • Calendar – Differentiate daily tasks
  • Document Version Control - check in / check out
  • Document Scanning and Imaging - 300 different scanners
  • Free, fully documented

Security and privacy


Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options

Data policy

Data backup in multiple locations/GEO regions
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FileHold Overview

FileHold document management software system is easy to install, and easy to use. The software licensing, implementation and support packages are affordable for all organizations.

FileHold can convert intellectual property into a secure organized electronic library. The software reduces time taken searching for information, decreases paper storage costs, while increasing worker collaboration and workflow efficiency across the entire organization. “Go Paperless”, “Go Green” with FileHold document management software


Intended Users
Large Enterprises, Public Administrations
Devices Supported
Windows, Web-based, Windows Phone, Mobile Web App
Supported Countries
Australia, Canada, Europe, Mexico, United Kingdom, United States
Supported Languages
English, French, Spanish
Support Options
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials


Document Management Software Transforms both Paper and Electronic Documents into Knowledge Assets that Become Instantly Usable by the Company Workforce
Organizations today are overwhelmed with information that comes at them in many formats: email, electronic documents and forms. Paper-based documents still exist in large quantities and need to be dealt with. Electronic document indexing combined with powerful full text and profile search capabilities allow organizations to take control of electronic and paper based documents. Document management software is an electronic documentation system that allows the storing and retrieving of documents in a manageable way. This is sometimes referred to as" online file sharing" or "online file storage.
Standard Document Management Software Features include; version control, disposition management, multi tiered document level authorization control, rules based subscription and notifications engine, document workflow, and document to document relationship management. This functionality seamlessly integrates into environment Microsoft Office and SharePoint.
Optional Document Management Software Features are powerful "out of the box" but optional modules are available for customers who want to extend the paperless office capabilities beyond the basics.
Custom Document Management Software Features help partners and customers solve business problems that are unique to their industry or Government. There are a number of ways to personalize the document management software.
Document Scanning and Imaging: The document management software ships with easy to use, out-of-the-box document scanning software that delivers the paperless office. The software supports virtually any stand alone or Multi Function document scanner. Scanning and Imaging
For a no obligation price quote or more information contact sales at FileHold.

FileHold User Reviews

User ratings


Rating summary

Overall rating
Ease of use
Value for money
Customer support

Document Management Software that shows results fast!

21st of January, 2014 21:00

Maria Luisa Pineda
Filehold is an excellent Document Management System, it is easy to implement, easy to learn, has powerful functionality and excellent architecture that supports growth. FileHold uses the latest technology and gives excellent and fast support to all its national and international clients. If you want to see fast and quality results on your document management project, chose FileHold, you will be very happy with the results. With FileHold becoming a paperless company is an easy task!

Pros: Filehold is a Solution that gives real results fast!

Response from FileHold Software

FileHold guarantees a 2 hour technical installation or we will work for free until it is done - Larry Oliver - President

Guaranty of success

17th of January, 2014 17:38

This is a wonderful product; in just one simple and intuitive interface you get so much functionality that is almost unbelievable. The flexibility and easiness of use and administration, makes of FileHold a very powerful tool to expand the use of the electronic document in organizations of any size. These features alone are a guaranty of success for the project.

Pros: Flexibility, easiness, price

Cons: Graphic workflows and PDF forms

Response from FileHold Software

A graphic workflow designer and support to automatically capture data from PDF forms has been added to FileHold in the last release FileHold 14. Customers on FileCare who need these features are encouraged to schedule their no cost upgrade.

An application that just works!

14th of March, 2012 11:21

We have been working with FileHold for over 4 years. During that time, we have not had a more stable, feature-rich and better supported application in our environment. The product is full of functionality that adds value to the platform and is not just "bells and whistles."

Pros: Stability Compatibility/Integration Ease of use Accessibility to Data

Response from FileHold Software

The FileHold mission statement was to build a product that is feature rich and affordable for organizations of all sizes - that mission has been accomplished - Larry Oliver - President

FileHold Software Review

11th of March, 2012 18:39

Robert - Director at ThoughtCorp
FileHold is an excellent end-to-end records management solution, suited for a range of clients from small to large. A simple deployment process and dedicated support team add to its overall appeal.

Pros: Value for money. Great features. Comprehensive support (physical and web based).

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GetApp Analysis

As businesses grow, their document storage needs often become unwieldy. Rather than shoving important paperwork into overstuffed file folders, FileHold has developed a way for its users to digitize their documents and securely store them in an electronic format.

When businesses store their files in FileHold, documents are never out of reach. The company’s mobile collaboration platform was designed for busy professionals who rely on smartphones and tablets to get work done inside and outside the office. Regulatory compliance issues are minimized, and file retrieval is streamlined thanks to the app’s keyword–based searches and filters.

With a mission to make enterprise software affordable for the masses, FileHold provides its users with important features such as version control, document tagging, user roles, searching, audit logging, document linking, calendars, and e-forms. It integrates with Microsoft Office, along with many other third-party business apps.

What is FileHold?

FileHold is a document management solution that solves many of the business problems that companies commonly face. Specifically, it eliminates the issues surrounding document compliance, storage, and security. The app was designed to protect intellectual property while still enabling users to quickly share and collaborate through an electronic workflow.

An installation guarantee ensures new users can be up and running with FileHold in just hours. The platform’s interface is intuitive and friendly, seamlessly converting intellectual property into organized electronic libraries. FileHold also decreases the time that professionals and teams spend searching for documents or information. The app cuts paper storage costs, while improving group collaboration and workflow efficiency.

Main Features

Version control

FileHold users know when the documents they've created are being edited by colleagues. They can also re-visit previous versions of their documents at any point. This decreases process latency and increases workflow efficiencies.

Version control tools are built into the platform, and FileHold keeps a unique version of each file as it is checked into and out of the digital library. Past versions of documents are never overwritten. Document versions are number as 1,2,3, etc.

Document tagging

Document tagging, also known as capturing metadata, increases the efficiency and accuracy of search results. Document tagging facilitates intelligent database mining, which is one of the reasons it has become a must-have feature for businesses researching the best digital document storage solutions.

As you add new documents to your FileHold library, the system will prompt you to classify each file using metadata fields. These fields are defined by controlled vocabulary, metadata menus, and text fields. FileHold also provides you with the ability to add pick list metadata fields—for example, a metadata field titled “Customer Address” might be added to an invoice document stored in the system.

User roles

Not every person within an organization requires an equal level of access to private documents and files. FileHold understands this, which is why the company has provided 11 different user roles for businesses. These user roles range from Read Only and Document Publisher, all the way to System Administrator and Senior Library Administrator.

You can select a unique role for each collaborator within your organization and, with these roles set, you’ll have complete authority and flexibility over the power that individuals have to access or modify documents in your library. For example, Read Only users can open or email documents from the system, but may not edit or delete those files.

Audit logging

Strict compliance regulations can derail some document management systems, however FileHold offers tools specifically designed to keep businesses in compliance. Its document and user tracking logs record all user interactions with documents, including usage and actions, version creation, and comments or approvals.

When you click on the document usage log within your FileHold account, you can review records of the interactions your employees or colleagues have had with the files stored in the document management system. You can search the log to find interactions specific individuals have had with documents, such as when a document has been downloaded, emailed, copied, or deleted. In the event a document has been deleted by mistake, you can use the usage log to see who deleted the document and when that deletion occurred.

Microsoft Office Application Integration

Users are able to access FileHold from the toolbar or file menu from within Microsoft Office applications, such as Word, Excel, Outlook, PowerPoint and Visio.

You can add, checkout, browse, and send a document for review or feedback directly from Microsoft Office applications. You can even add a document to FileHold directly from Excel, with the ability to view the entire library tree, the contents of a folder, and the metadata required for the file in a single view.


Out of the box, FileHold integrates with any third-party applications. The app allows users to search from any other application directly in the FileHold repository and display all search results. It also has a free, well-documented web services API that allows developers to create interfaces into all of the functions of the FileHold software.


Pricing for FileHold is on a per user seat basis, which varies in cost depending on the number of seats purchased. Organizations are expected to pay a one-time perpetual license, and they are supported by a FileCare contract that provides unlimited technical support and all future product upgrades. The cost is 20 percent per year of the initial licensing.

For customers who who need a solution in the cloud, FileHold offers the ability to contract an outside service provider. It also has partners who host the app and sell it on a per user, per month model.

Bottom Line

  • Converts intellectual property into secure electronic libraries
  • Best suited for mid to large organizations
  • Extremely feature-rich, affordable, and easy to use
  • Integrates with any third-party applications
  • Pricing based on a per user seat model

FAQs for FileHold

Below are some frequently asked questions for FileHold.

Q. What are the main features of FileHold?

FileHold offers the following features:

  • Electronic workflow and Reveiw
  • Integrated with Microsft Office
  • Full document OCR and indexing
  • All office applications
  • Retention and disposition policies
  • Install in house or in the cloud
  • Mobile devices supported
  • Matter centric matqadata capture
  • Web Access - Work Remotely.
  • E-forms - streamline and automate business processes
  • Document Workflow - Automated document review and approval
  • SharePoint - Integration as a web part
  • Search - Find what you need using Full-text and Metadata
  • Records Management Software - Manage archiving
  • Microsoft Office Integration - Integration with Microsoft.
  • Calendar – Differentiate daily tasks
  • Document Version Control - check in / check out
  • Document Scanning and Imaging - 300 different scanners
  • Free, fully documented

Q. How much does FileHold cost?

We have the following pricing information for FileHold:

Starting from: $3750.00
Pricing model: One-time License, Subscription

Q. Who are the typical users of FileHold?

FileHold has the following typical customers:

Large Enterprises, Public Administrations

Q. What languages does FileHold support?

FileHold supports the following languages:

English, French, Spanish

Q. What type of pricing plans does FileHold offer?

FileHold has the following pricing plans:

One-time License, Subscription

Q. Does FileHold support mobile devices?

FileHold supports the following devices:

Windows Phone, Mobile Web App

Q. Does FileHold offer an API?

Yes, FileHold has an API available for use.

Q. What other apps does FileHold integrate with?

FileHold integrates with the following applications:

GoIWx, Sage CRM, SAP CRM On demand, SharePoint, Salesforce

Q. What level of support does FileHold offer?

FileHold offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials

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