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DocuWare vs OnBase Comparison (2026)

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DocuWare logo

DocuWare

OnBase logo

OnBase

Overview

DocuWare digitizes and secures your documents to flow effortlessly between your colleagues — anywhere, any device, any time.

Automate & integrate the management and control of documents, business processes & records using one application

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

120

5

4

3

2

1

78

37

4

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
78%
would recommend this app

4.3

79

5

4

3

2

1

39

27

10

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
66%
would recommend this app

Pros

“The central hub for all my documents. Whether received by mail and scanned by DocuWare, uploaded via email using the local scanner, or uploaded directly from my computer - DocuWare stores all documents long-term.”
AP

Amber P.

HR Executive

“You can also customize permissions by creating specific roles, ensuring that users can only view the documents assigned to their role.”
IC

Iaron C.

Desktop Support Specialist

“This saves us time, allows us to work in a much more structured way, and gives us easy access to our documents at any time.”
AP

Amber P.

HR Executive

Pros

“This software is a tool to store and manage documents and can provide the history of the user for when documents were imported or revised.”
JP

Jennifer P.

Sr. Auditor

“It’s highly customizable, and support is prompt and knowledgeable.”
Verified reviewer profile picture

Brennan G.

Help Desk SUpport Specialist

“OnBase is an efficient program, scanning ans sorting documents to the appropriate provider is swift and ease of use is great”
TC

Taylor C.

Ophthalmic tech and scribe

Cons

“Without proper guidance, new users may find it time‑consuming to update workflows, troubleshoot issues, or create new processes.”
IC

Iaron C.

Desktop Support Specialist

“I don't like that some features require separate downloads, and integration with other platforms can be challenging.”
BR

Brandon R.

Registered Behavior Technician

“I just want to get my coffee and leave.”
NH

Nathan H.

President

Cons

“The documents are not organized in a manner where you can easily find the correct document you are needing, and it just seems the system is a dumping ground for documents.”
JP

Jennifer P.

Sr. Auditor

“Difficult to export data, and reporting / archiving is not intuitive”
JH

Jamon H.

Director- Treasury

“The search feature lacks some functionality and sometimes fails to deliver expected results based on entered fields.”
CE

Corey E.

Financial Analyst Associate

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features71
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Approval Process Control
  • Archiving & Retention
  • Asset Lifecycle Management
  • Audio File Management
  • Audit Management
  • Audit Trail
  • Authentication
  • Automated Scheduling
  • Automatic Backup
  • Backup and Recovery
  • Batch Processing
  • Billing & Invoicing
  • Business Process Automation
  • Calendar Management
  • Case Management
  • Cloud Backup
  • Collaboration Tools
  • Collaborative Development
  • Commenting/Notes
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Contact Management
  • Content Delivery
  • Content Library
  • Content Management
  • Content Publishing Options
  • Contract/License Management
  • Custom Development
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Aggregation and Publishing
  • Data Capture and Transfer
  • Data Import/Export
  • Data Migration
  • Data Recovery
  • Data Security
  • Data Storage Management
  • Data Synchronization
  • Data Visualization
  • Database Support
  • Deployment Management
  • Digital Asset Management
  • Digital Signature
  • Document Automation
  • Document Capture
  • Document Check-in/Check-out
  • Document Classification
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Forms
  • Electronic Signature
  • Email Management
  • Email Templates
  • File Conversion
  • File Management
  • File Recovery
  • File Sharing
  • File Transfer
  • Filtering
  • Forms Automation
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Graphical Workflow Editor
  • HIPAA Compliant
  • Indexing
  • Information Governance
  • Integrations Management
  • Interaction Tracking
  • Invoice Management
  • Metadata Extraction
  • Metadata Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Capture
  • Mobile Signature Capture
  • Monitoring
  • Multi-Language
  • Multi-Party Signing
  • Multiple Format Support
  • Multiple Output Formats
  • No-Code
  • Offline Access
  • Optical Character Recognition
  • Process Change Tracking
  • Process Modeling & Designing
  • Progress Tracking
  • Project Workflow
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Real-Time Updates
  • Reminders
  • Remote Synchronization
  • Reporting & Statistics
  • Reporting/Analytics
  • Revision History
  • Role-Based Permissions
  • Rules-Based Workflow
  • SEO Management
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Single Sign On
  • Status Tracking
  • Synchronization Scheduling
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Team Collaboration
  • Template Management
  • Templates
  • Text Editing
  • Third-Party Integrations
  • Two-Factor Authentication
  • Two-Way Synchronization
  • User Management
  • Version Comparison
  • Version Control
  • Version Rollback
  • Visual Modeling
  • Web Forms
  • Web/Mobile App Development
  • Workflow Automation
  • Workflow Configuration
  • Workflow Management
  • Total features141
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Approval Process Control
  • Archiving & Retention
  • Asset Lifecycle Management
  • Audio File Management
  • Audit Management
  • Audit Trail
  • Authentication
  • Automated Scheduling
  • Automatic Backup
  • Backup and Recovery
  • Batch Processing
  • Billing & Invoicing
  • Business Process Automation
  • Calendar Management
  • Case Management
  • Cloud Backup
  • Collaboration Tools
  • Collaborative Development
  • Commenting/Notes
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Contact Management
  • Content Delivery
  • Content Library
  • Content Management
  • Content Publishing Options
  • Contract/License Management
  • Custom Development
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Aggregation and Publishing
  • Data Capture and Transfer
  • Data Import/Export
  • Data Migration
  • Data Recovery
  • Data Security
  • Data Storage Management
  • Data Synchronization
  • Data Visualization
  • Database Support
  • Deployment Management
  • Digital Asset Management
  • Digital Signature
  • Document Automation
  • Document Capture
  • Document Check-in/Check-out
  • Document Classification
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Forms
  • Electronic Signature
  • Email Management
  • Email Templates
  • File Conversion
  • File Management
  • File Recovery
  • File Sharing
  • File Transfer
  • Filtering
  • Forms Automation
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Graphical Workflow Editor
  • HIPAA Compliant
  • Indexing
  • Information Governance
  • Integrations Management
  • Interaction Tracking
  • Invoice Management
  • Metadata Extraction
  • Metadata Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Capture
  • Mobile Signature Capture
  • Monitoring
  • Multi-Language
  • Multi-Party Signing
  • Multiple Format Support
  • Multiple Output Formats
  • No-Code
  • Offline Access
  • Optical Character Recognition
  • Process Change Tracking
  • Process Modeling & Designing
  • Progress Tracking
  • Project Workflow
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Real-Time Updates
  • Reminders
  • Remote Synchronization
  • Reporting & Statistics
  • Reporting/Analytics
  • Revision History
  • Role-Based Permissions
  • Rules-Based Workflow
  • SEO Management
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Single Sign On
  • Status Tracking
  • Synchronization Scheduling
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Team Collaboration
  • Template Management
  • Templates
  • Text Editing
  • Third-Party Integrations
  • Two-Factor Authentication
  • Two-Way Synchronization
  • User Management
  • Version Comparison
  • Version Control
  • Version Rollback
  • Visual Modeling
  • Web Forms
  • Web/Mobile App Development
  • Workflow Automation
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations25
  • ABBYY FineReader PDF
  • ABBYY FlexiCapture
  • Chorus
  • Deltek WorkBook
  • Docusign
  • Dynamics 365 Business Central
  • JD Edwards EnterpriseOne
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • NetSuite
  • NetSuite SuiteProjects Pro
  • Oracle Database
  • Oracle E-Business Suite
  • Oracle JDeveloper
  • Oracle PeopleSoft
  • QuickBooks Online Advanced
  • SAP BusinessObjects Business Intelligence
  • SAP HANA Cloud
  • SYSPRO
  • Sage 200
  • Sage 200 Evolution
  • Sage 50 Accounting
  • Sage 50cloud Payroll
  • Sage X3
  • Tungsten SignDoc
  • Workday Financial Management
  • Workday HCM
  • Xero
  • Total integrations8
  • ABBYY FineReader PDF
  • ABBYY FlexiCapture
  • Chorus
  • Deltek WorkBook
  • Docusign
  • Dynamics 365 Business Central
  • JD Edwards EnterpriseOne
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • NetSuite
  • NetSuite SuiteProjects Pro
  • Oracle Database
  • Oracle E-Business Suite
  • Oracle JDeveloper
  • Oracle PeopleSoft
  • QuickBooks Online Advanced
  • SAP BusinessObjects Business Intelligence
  • SAP HANA Cloud
  • SYSPRO
  • Sage 200
  • Sage 200 Evolution
  • Sage 50 Accounting
  • Sage 50cloud Payroll
  • Sage X3
  • Tungsten SignDoc
  • Workday Financial Management
  • Workday HCM
  • Xero