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Element
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Secure communications platform for team collaboration.
Table of Contents
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Element - 2026 Pricing, Features, Reviews & Alternatives
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Element overview
What is Element?
Element is a secure communications platform built on Matrix: a decentralised and end-to-end encrypted protocol. Bring your teams together, boost productivity and workplace satisfaction, while retaining complete ownership of your data.
Easily collaborate with your partners, suppliers or clients with video calls and instant messaging: like email for the 21st century. You can even connect your Slack, MS Teams, WhatsApp accounts. On the other hand Element can be closed for high security environments using secure border and cross domain gateways, and even air-gapped deployments.
Being built on Matrix, there is no single point of failure for the network thanks to the decentralised network architecture, making it perfect for mission-critical environments.
For full data sovereignty, install Element into your own data centre or on-premise. Alternatively, let us manage your setup in our secure Element Cloud, in a region of your choice.
Element is a leader in the Forrester Wave: Secure Communications report. In Forrester’s own words: Element is a great fit for: "...organizations that prioritize flexibility, federation, and data sovereignty".
Please contact us to explore how your business can benefit from Element: https://try.element.io/contact-sales
Starting price
per month
Alternatives
with better value for money
Element’s user interface
Element reviews
Overall rating
4.5
/5
10
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.5/10
5
4
3
2
1
5
5
0
0
0
Who uses Element?
Based on 10 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
- Not enough reviewsElement's key features
Most critical features, based on insights from Element users:
All Element features
Features rating:
Element alternatives
Element
Starting from
5
/user
Per month
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Element pricing
Value for money rating:
Starting from
5
/user
Per month
User opinions about Element price and value
Value for money rating:
Element integrations (13)
Top integrations
Element support options
Typical customers
Platforms supported
Support options
Training options
Element FAQs
Element has the following pricing plans:
Starting from: $5.00/month
Pricing model: Free, Subscription, Open Source
Free Trial: Available
These products have better value for money
Q. Who are the typical users of Element?
Element has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Element support?
Element supports the following languages:
German, English, Arabic, Bulgarian, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, Greek, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Portuguese, Slovak, Slovenian, Spanish, Swedish, Turkish, Ukrainian
Q. Does Element support mobile devices?
Element supports the following devices:
Android, iPad, iPhone
Q. Does Element offer an API?
Yes, Element has an API available for use.
Q. What other apps does Element integrate with?
Element integrates with the following applications:
GitHub, Telegram, Jira, Discord, Jitsi, WhatsApp, Grafana, Microsoft Teams, GitLab, Slack, Google Calendar
Q. What level of support does Element offer?
Element offers the following support options:
Phone Support, Email/Help Desk, FAQs/Forum, Chat, Knowledge Base, 24/7 (Live rep)
