Zoho Projects Pricing, Features, Reviews & Comparison of Alternatives

Zoho Projects Reviews

Zoho Projects

Project Management, Collaboration and Bug Tracking

3.63/5 (16 reviews)
64,454     29,387

Who is Zoho Projects For?

Zoho Projects was developed for teams of all sizes, from the smallest firm with one to three employees working in a central office, all the way to large enterprises with hundreds of staffers spread out across the globe.

The solution is suitable for businesses in any industry. Although project management departments will get the most use out of Zoho Projects, the platform can actually be used by employees in a number of positions or roles within a company. For example, operations managers, sales executives, coordinators, and agents may all find unique ways to take advantage of Zoho Projects’ features and tools.

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Zoho Projects Category Leaders


#5 in Project Portfolio Management

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#7 in Project Management

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#9 in Task Management

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#11 in Project Collaboration

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GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

Zoho Projects Screenshots (12)

Zoho Projects screenshot: DashboardZoho Projects screenshot: Project ChatZoho Projects screenshot: calendarZoho Projects screenshot: Create and Share DocumentsZoho Projects screenshot: Discussion ForumsZoho Projects screenshot: Adding New UsersZoho Projects screenshot: Task DependencyZoho Projects screenshot: Resource UtilizationZoho Projects screenshot: Gantt ChartsZoho Projects screenshot: Bug ReportsZoho Projects screenshot: Planned vs ActualZoho Projects screenshot

Zoho Projects Pricing

Starting from: $25.00/month

Pricing model: Freemium, Subscription

Free Trial: Available (No Credit Card required)

Free Plan - 1 Project.
Express - $25 / Month for 20 projects.
Premium - $50 / Month for 50 projects.
Enterprise - $80 / Month for unlimited projects.
Unlimited users in all plans. Pricing is based only on a number of active projects.

View Pricing Plans

Key Features of Zoho Projects

  • Task Management and Time Tracking
  • Project Reports (Gantt Charts)
  • Project Calendar & Events
  • Online Project Chat
  • Bug Tracking Software
  • Google Apps Integration
  • Project Wiki (Intranet Pages), Document Management
  • Dropbox Integration
  • Hourly Tasks and Sub tasks
  • Github Integration
  • Iphone App
  • eMail Collaboration

Security and privacy


Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options

Data policy

Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

Zoho Projects Overview

Zoho's powerful project and collaboration software consists of four base modules, available in each package as well as in the free version. The modules included in Zoho Projects are Tasks and Milestones, Documents, Project Calendars, and Meetings and Forums. All of them are part of the off-the-shelf capabilities of this application. As requirements scale up and needs intensify, the add-on modules of BugTracker, Time Tracking and Billing, Wiki, and Chat can be added without problems to the application to provide an economical solution for smaller businesses.

Tasks and Milestones: This module provides task management, project milestones, task dependency views, and reporting on any function. Gantt charts and stats of tasks—whether new, partially completed, or closed—are reported in this module.

Document Management: This module allows you to create new documents, presentations, and spreadsheets using Zoho Office Suite and store within the software itself. There is no the need for additional software. The document management functionality allows for many types of files to be uploaded. Microsoft Office, Microsoft Project, OpenOffice, StarOffice, AutoCAD, Photoshop, and ZIP files are all compatible. You can import them into Projects and attach them to current projects.

Project Calendars and Events: This module organizes meetings, events, and appointments with a browser from your desktop. Project calendars can be shared, you can send automatic reminders, and calendars are accessible from anywhere and for any user of the project.

Project Forums: Collaboration is one of the main components of PM. With this module, interactive message boards can be leveraged so that scattered project teams can collaborate, with information accessible to anyone in the team.

Time Tracking and Billing (available in higher paid plans)): This module features useful time tracking functionalities and associates timesheets, enabling billing functions. Timesheets are exportable to Zoho Sheets and even to an Excel spreadsheet. When executing a project using Zoho Projects, the Time Sheets functionality capturing project billing requirements can be exported to the Zoho Billing application. Create invoices from the timesheets and send them to various payroll and invoicing systems.

Pages (optional add-on module): This module offers a team intranet collaboration area for adding, sharing, and creating documents, spreadsheets, presentations, and videos, all of which can all be managed in one place. This forms a repository for one source of project tracking.

Bug Tracker (optional add-on module): This module allows you to report tracking and fixing bugs as well as the configuration of workflows, and permissions for bug submission and status changes — a nice feature not usually included in PM software. The bug-tracking module is more often used internally as an incident tracker within a project.

Chat (optional add-on module): A real-time chat room built for team and project collaboration that is executed from the browser and offers an archiving feature. This module is very useful for white boarding and brainstorming throughout a project life cycle. The chat module can capture several conversations occurring among different work teams.

Zoho Projects is a good fit for small, medium and large enterprises without a PMO or certified PMPs on staff. Its application provides a common sense approach to creating projects, tasks, scheduling, planning, and collaboration in order to complete a project. This application enables organizations to manage projects without hassle, thus lowering administrative costs. For smaller organizations, excess features that can clutter or confuse and extend the learning curve are not present here. The interface is quite intuitive, and users can customize their own interface by using WYSIWYG configuration options. Overall, Zoho Projects is a good tool for businesses of any size, offering PM capabilities without a steep learning curve. By providing the correct PM tools, Zoho Projects enables organizations to complete their projects.


Intended Users
Freelancers, Large Enterprises, Mid Size Business, Non Profits, Small Business
Devices Supported
Android, iPhone-iPad, iPhone, Mac, Windows, Web-based
Supported Countries
Asia, Australia, Canada, China, Europe, India, Latin America, Middle-East and Africa, United Kingdom, United States
Supported Languages
Chinese (Simplified), Czech, Danish, Dutch, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Turkish
Support Options
FAQs, Forum, Knowledge Base, Online Support, Video Tutorials


Zoho Projects, belonging to the best web based project management and collaboration tools, includes an issue tracking software that allows teams to collaborate and get projects done faster.

With Zoho Projects users can post their working status and project members can chat with each other. The Project Stream helps all team members get immediate updates about the current status of their project. Users easily can keep all content organized and accessible by centrally posting files and easily creating a project web page or documentation.

Create project files directly on a browser, without any need to install additional software. Upload Microsoft Office, Open Office, Star Office, AutoCad, Photoshop, ZIP files and any other kind of document that might be necessary for a project.

Zoho Projects' Bug Tracking module is a powerful issue submission software with which users can define a structure and organize how bugs are to be handled.

Users can customize their own interface by using Zoho Projects' WYSIWYG configuration options.

Zoho Projects Reviews & Ratings

User ratings


Rating summary

Overall rating
Value for money
Ease of use
Customer support

Zoho Projects is what small businesses need to keep ahead

Verified Reviewer  23rd of August

A verified reviewer
We have multiple departments within a small business that take projects from start to finish. With Projects we are able to create tasks specific to each department and even team member in order to track cost for each project. It has helped so much with determining resource allocations and staying on budget.

Pros: Easy to use It has a mobile App You can customize everything

Cons: It might seem daunting starting from scratch, you really have to have an idea of how your company's setup is going to look before you can start.

Rating breakdown
Value for money
Ease of use
Customer support

Time used

6-12 months

Frequency of use


Likelihood to recommend


Recommendations to others considering Zoho Projects

Try it out, it's fairly cheap and a great way to customize project time/budget tracking for each company's needs.

Great start, but needs to be tweaked

Verified Reviewer  17th of August

Business Analyst (Computer Software company, 11-50 employees)
The core functionality of the platform is excellent - the way the flow works with projects, milestones, task lists, tasks, and subtasks support such a variety of project complexities, which is wonderful for a company like mine where our projects range in scope.

Pros: The time tracking is easy to use and a clean design. The ability to move task lists between projects and things is also a great feature.

Cons: There are some areas where you are prompted to load a file, but then when you try it tells you it must be an image. There should be tags or custom fields at the task level. Milestones should have an option to not enter a date as sometimes it is used for planning a backlog (for our purposes) Also, an admin should be able to unfollow a project manually. I like that we are opted in to follow everything, but I have no way to remove projects that are not relevant to me whatsoever. Another MAJOR con that isn't specific to projects is just how unhelpful the tech support staff is. They seem to only be interested in closing the ticket, so much so that they don't always read the entire question or bother to try and formulate an answer, they just give you a link to their help desk and send you on your way. That has been the SINGLE most frustrating aspect of any and all Zoho products we are using.

Rating breakdown
Value for money
Ease of use
Customer support

Time used

Less than 6 months

Frequency of use


Likelihood to recommend


Recommendations to others considering Zoho Projects

It's a really great starter tool for a small company. I could see it being a bit too basic or hard to manage for larger organizations.

Zohoprojects - Lacks essential functionality

Verified Reviewer  29th of April, 2015

Jason Hurley, Director of Training and Development at Ultimahub Business Solutions
Zohoprojects looks good at first however there are some small bugs. More importantly there are MAJOR issues once everything is set up. Unfortunately we had to leave zohoprojects for privacy reasons. Within the project management system as it is currently developed every user can see every comment and task for every other user in the project. We contacted zoho and there is no way of changing this. Our setup currently is we have employees, contractors, managers and clients. As far as zoho is concerned though all of the above make no difference as zohoprojects lets every user even the contractors see EVERY detail of every conversation and tasks between managers and clients. Eventhough there are priviledge roles to prevent users from editing other users tasks they can still view EVERYTHING. Every login or message left, every detail, task, invoice etc generated for every other user. Therefore two completely independent contractors for example could view absolutely everything that is going on with eachother. Absolutely ludicrous. This is certainly a fundamental and very basic requirement which any project manager would expect out of the box. Zohoprojects however seems not to care about it. We contacted them many times about this issue to find a workaround however there is none. We got a nice apology from India but unfortunately that is not enough. This lack of functionality can not be omitted. It is essential. All it needs is a tick box within each project titled "Tick for Assigned users to be able to view tasks and milestones only" In summary: If you are intending to use zohoprojects to manage one or more contractors and employees for your business then DON´T. You could do more damage to your business through this lack of privacy functionality than good if you do. As every project user can see EVERYTHING that everyone else is doing including any login or sensitive information that is posted. There is no way of making any message or task private. Also ALL client information can be viewed by EVERY user also. Zoho does have a solution to client information being visible to all the users which is to set up one project for clients and one for workers. Surely that negates the complete purpose of the system in the first place? All I can say is "It´s a shame". Unless they fix it soon they will certainly lose huge amounts of customers and revenue just the same as they have now lost ours.

Pros: When there are problems with the platform a very apologetic response from India arrives in your mailbox explaining that there is no solution.

Cons: no privacy between users no privacy for clients from users

this is a basic project mgmt tool with limitations

Verified Reviewer  15th of January, 2015

Alan Dunagan, Business Analyst at Continental Building Products
we attempted to use this as a project management tool when we were implementing a new ERP system but we quickly outgrew it. the biggest flaw is the way it handles tasks and milestones. it becomes one big list that's difficult to navigate and difficult for users to understand. even the system itself became clunky as we were constantly expanding and collapsing different sections trying to view the related tasks. we were also very limited in the reporting we could do. I think this tool would work well for small scale projects

Pros: very low cost easy to get up and running quickly

Cons: too simple - tasks and milestones quickly grows into a giant list that's difficult to manage and becomes clunky in the interface. this app would be best served on small projects

Very good integration with google services

24th of October, 2013

Very good integration with google services makes life easy for google apps user like us to on board the service. Very reliable and easy to use and get others to use. One of the best features is real project management set up, with milestones and tasks associated with projects. There is also an iPhone app that must be enabled by the account admin before users can access projects on their iPhones (must be on a paid plan to use the app )

Pros: google apps integration cost iOS app

Cons: some enterprise features still missing

Great Software but also a work in progress

10th of October, 2013

Currently being used as a tracker for projects at our Engineering Firm. It seems to provide the "works" that our engineers like, such as Gantt Charts, different task views, and detailed task management. However, we require some customization because we use their "Projects" tab to report our overall progress. I've asked them to help add certain features (one of which was to add a % completion bar on the page next to each project) which they DID do! I was impressed that they made an effort to customize. However, there are additional requests I have put in that are on the "to-do" list which could take time. For the price we pay and functionally, its a great investment. Their email support is usually very responsive and address my issues in a timely manner. Plus they have a freemium version which, hey, would never hurt to try.

Pros: Gantt charts (SUPERB) Hierarchical tasks (parents + subtask creation) Dependencies for tasks Dropbox integration Zoho-sheet editiing of files THROUGH projects (very valuable)

Cons: Projects is slowly upgrading itself to a more 'perfect' software. Some customization needed based on industry/client needs

Wrost Support Ever! Decent Product

3rd of April, 2013

The support is terrible. They have calls routed to India and no one EVER picks up and when they do its a US based company who can ONLY take messages. When you leave a message NO ONE calls back! They email you about it. If I wanted an email response I would have emailed you in the first place!

Pros: Clean interface

Cons: The support is terrible. They have calls routed to India and no one EVER picks up and when they do its a US based company who can ONLY take messages. When you leave a message NO ONE calls back! They email you about it. If I wanted an email response!

Verified Reviewer  5th of October

Pradnya Naigaonkar, Head of Operations at Gagangiri Netsol Ltd.

Rating breakdown
Value for money
Ease of use
Customer support

Time used

Less than 6 months

Likelihood to recommend


Verified Reviewer  24th of July

Crystal Scanlan, Senior Accountant

Rating breakdown
Value for money
Ease of use
Customer support

Time used

Less than 6 months

Likelihood to recommend


Verified Reviewer  23rd of June

Chris Hurst, Operations Coordinator

Rating breakdown
Value for money
Ease of use
Customer support

Time used

6-12 months


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GetApp Analysis

Speed is everything in the project management world, as businesses look for ways to streamline operations and decrease the time it takes to complete important client tasks. Zoho Projects is a project management, collaboration, and bug tracking solution that provides users with a 360-degree view of projects as they’re happening in real-time.

Zoho Projects utilizes a Feed system for team collaboration. Group news feeds reduce the need for email and enable group members to track the progress of individual tasks. Zoho Projects also provides users with a number of advanced project management and collaboration features, including forums, Gantt charts, and group chat rooms.

Built to scale, Zoho Projects is utilized by small businesses, mid-size firms, and large enterprises in virtually every industry, from e-commerce retailers with fewer than five employees, all the way to large IT firms with hundreds of employees.

What is Zoho Projects?

An integrated project management solution, Zoho Projects provides teams with planning and reporting capabilities, along with bug tracking and collaboration tools. The solution allows business users to post their current project statuses, track the time they spend working on specific client tasks, and effectively plan for upcoming events.

Zoho Projects benefits teams by cutting down on the back-and-forth emails that tend to clutter people’s inboxes. The solution also provides a centralized place for storing, managing, and sharing documents, including spreadsheets, reports, video clips, and graphics. Groups that utilize Gantt charts and time tracking tools will appreciate having these features integrated into their project management systems, as well.

Main Features

Creating Task Lists

When teams implement proper task management protocols and schedules, they increase the chances of being able to work continuously, without delay or interruption. One of the key project management features that Zoho Projects provides involves task lists, which users can create within any project.

Tasks are activities that should be accomplished within a specific period of time. (For example, finishing a presentation or coming up with a marketing strategy.) To add a task from the dashboard, click the “Add Task” button and enter the name of the task. You can make any task into a task list, and include associated files or attachments for your colleagues to view.

Sharing Documents

Zoho Projects provides users with tools for managing and sharing multiple types of documents, including .doc, .xls, .xlsx, .docx .pdf, .pps, .ppt, and other types of files. Files can be stored and managed in one place, and they can be associated with specific tasks. Hierarchical folders can also be used to store documents in a way that mirrors the structure of existing workflows.

To upload documents and track file versions, click the “Documents” tab and select the file you wish to upload. Add a brief description, along with any relevant tags, and select which folder the file should go into. Zoho Projects will send an automatic notification to selected users when your file has finished uploading, if you choose that option. These notices will go out regardless of whether those users have enabled notifications.

Setting Tasks Dependencies

Project managers understand that tasks are not silos, and team members cannot always complete their assigned tasks until colleagues have finished working on their own. Setting task dependencies is one way to link related tasks. This feature automatically adjusts associated tasks when a “top task” is rescheduled or delayed. Users can set dependencies in the Gantt View, as well.

Sequence numbers help you decipher your task dependencies list, with numbers being allocated to tasks based on the start date. To change task values, click on any cell within a task, change the value, and click “Enter” to save your changes. If you alter the end date of a “parent task,” then the start date of all subsequent tasks will be altered, as well.

Gantt Charts

Gantt charts give team members a visual representation of the progress of tasks, task lists, and individual milestones within a project. The Gantt view now has two charts. The chronology chart shows you the tasks sequentially. The milestone chart lets the users view their milestones, the task lists those milestones contain, and all the related tasks.

Change a task's start or end date, or move an entire task, by dragging a bar to the appropriate space. You can also set task dependencies and filter Gantt charts based on your own criteria. As you manually update a task's completion level, the Gantt chart will update automatically, as well.

Hosting Chat Room Discussions

When back-and-forth emails get to be too much, Zoho Project users can move their discussions into private chat rooms. Built-in chat rooms provide large groups with a place to discuss important topics.

Set up a chat room to focus on a particular topic—for example, coming up with a marketing strategy—and invite colleagues to join in. There is no limit to the number of people who can join a Zoho Projects chat room. Because a project can have multiple types of people, including marketers, designers, and engineers, separate chat rooms can be created to discuss specific topics. Organizations always have the option to archive chat transcripts, as a way to save important discussions for future reference.

Utilizing Interactive Forums

Project forums serve as a way for organizations with physically separated teams to bring employees together through the web. Within Zoho Project’s interactive forums, team members can post topics, discuss important ideas, and capture knowledge. Unlike chat rooms, forums do not necessarily function in real-time and users do not have to be online at the same time to use this feature.

Post a new topic in your company’s forum. When you start a new topic, Zoho Projects will notify any team members who may be interested. If words alone aren’t enough to get your message across, upload images or links to relevant websites, as well. Forums are organized into categories, and users can keep an eye on the specific topics that interest them most by using Zoho Projects’ “watch a topic” feature.


Zoho Projects integrates with a number of popular business applications, including Google Apps, Dropbox, GitHub, Zoho Reports, and Zoho Invoice. The Google Apps integration, in particular, enables users to sync tasks from their Gmail accounts and import files into Zoho Projects directly from Google Drive.

One of the most popular ways for users to integrate Zoho Projects into their existing workflows is by combining the solution with Zoho CRM. Zoho Projects can be integrated with a CRM account by associating the IDs of the portal owner. Contacts can also be imported from CRM into Projects once the two services have been integrated.


Zoho Projects is always free for small teams. Paid plans for larger groups start at $20 per month for the Express plan. Medium-size businesses that sign up for the Premium plan can expect to pay $35 per month, while large teams that sign up for the Enterprise plan can expect to pay $80 per month. Zoho Projects offers discounts of up to 35%-off with yearly plans.

Bottom Line

  • Get a complete view of events as they occur in real-time.

  • Track the progress of individual tasks.

  • Give teams the freedom to collaborate on their own terms.

  • Manage documents in the cloud.

  • Plan for events and receive alerts when deadlines are missed.