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Adobe Workfront Logo

Online Enterprise Work Management Software

Adobe Workfront Pricing, Features, Reviews and Alternatives

Adobe Workfront product overview

What is Adobe Workfront?

Adobe Workfront is the leader in enterprise work management. Adobe Workfront connects strategy to delivery, integrating people and data across the enterprise, and manages work from start to finish for the delivery of measurable outcomes, all in one collaborative platform. At every stage of planning and executing work, Adobe Workfront enables the business capabilities companies need to scale and win in the market.

Key benefits of using Adobe Workfront

• Work Management - Manage the complete lifecycle of work from idea generation all the way through to delivery. Coordinate efforts between teams using multiple work methodologies- Agile, Waterfall, mix- without disrupting collaboration or workflows. Allow people to manage work from anywhere with our tablet and mobile apps.

• Project Management - Creating and executing cross-departmental initiatives in Adobe Workfront is easy and intuitive. By automating workflows and standardizing processes, work managers can plan new work in minutes. Our suite of visualization tools lets each person customize the way they want to work- Agile, waterfall, or a mix. Our interactive Gantt chart, robust real-time reporting, and custom project dashboards give managers complete visibility into status, roadblocks, risks, and issues throughout the entire project.

• Portfolio and Program Management- Drive business initiatives forward by grouping projects into programs and portfolios. Create business cases to evaluate new work and automatically align all projects to the portfolio's objectives. Instantly see which projects your portfolio should work on, and track the progress and financials back to the portfolio's objectives.

• Task Management - Team members know the work they need to do and they have all of the information they need to complete their tasks. Collaboration, documents, details, and timelines are in one view so everyone can get their work done faster than ever.

• Issue Tracking - Every project has it's hiccups. Adobe Workfront tracks these detours with issues so you can compare your plan to the actual work. Each issue is attached to a project so all work remains in one place.

• Demand Management- Create custom request and intake forms so your teams get all the information they need to complete their work. Automatically route incoming requests to the right team so work can get started quickly. Set up scorecards to evaluate incoming work based on custom criteria. Requestors receive automatic updates on their work eliminating random status check emails.

• Resource Management - Use your most precious resource- your people- to their fullest capacity without burning them out. Use Artificial Intelligence to assign new work to the right people and level the workloads across the team. See the true capacity of your team and make sure you have enough people to complete the department's current and future work.

• Team Collaboration - Workfront orchestrates collaboration across teams, departments, and geolocations. With updates steaming in like a social media feed, people are notified of relevant actions and conversations happen in the context of projects and deliverables. With integrations to common productivity tools- email and chat, Workfront centralizes the conversations to everyone stays in the loop.

• Review and Approval- Work isn't finished until the ink dries on the final approval stamp. Adobe Workfront automates all approval processes getting feedback from the right people, in the right order. Gone are the days of missed versions, incorrect feedback, or paper signatures. Adobe Workfront makes sure people are reviewing the right version, and allows people to compare versions side-by-side for faster approvals.

• Reports & Dashboards - With more than 50 standard reports and unlimited configurable reports, Adobe Workfront provides executives, managers, and project teams with the information they require to make informed decisions. Learn where projects are steering off course, keep profitability in mind on client work, and track where your department is focused so leaders can make more strategic work decisions.

• Digital Content Hub - When content and workflows are disconnected people lose valuable time searching for information or operating with outdated information. Use Adobe Workfront Library to manage your work in progress content and share final deliverables with the right people.

• Product Integration - Adobe Workfront integrates seamlessly with all business-critical applications to automate workflows and surface insights about the true cost of work. With Aadobe Workfront Fusion, you can connect Adobe Workfront to 150+ business applications. Our native integrations with Microsoft, Google, Salesforce, Jira, Slack, and Adobe allow people to work in familiar tools without requiring duplicate work. Our RESTapi lets you integrate with any solution to meet the needs of your business.

• Auditing & Governance - Providing a single place for all project information within Adobe Workfront give you an audit trail to authenticate compliance with corporate standards. Integrating cross-departmental collaboration, visibility and compliance eliminates the need for disparate, department-specific software, email, or other patchwork approaches.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Knowledge Base
Chat
FAQs/Forum
Phone Support
Email/Help Desk

Training options

Documentation
Live Online
Videos
Webinars
In Person

Adobe Workfront pricing information

Value for money

4.2

/5

1.4K

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Adobe Workfront features

Functionality

4.3

/5

1.4K

Total features

150

17 categories

Most valued features by users

Task Management
Collaboration Tools
Activity Dashboard
Third-Party Integrations
Alerts/Notifications
Access Controls/Permissions
Prioritization
Reporting/Analytics

Functionality contenders

Adobe Workfront users reviews

Overall Rating

4.4

/5

1.4K

Positive reviews

91

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.31/10
Rating distribution

5

4

3

2

1

749

581

113

9

6

Pros
This is regularly a superb item for any business to have. Makes imaginative tasks a breeze.
Excellent proof approval tool, excellent user capabilities and interface, complex data capabilities.
Our overall experience has been great so far. The support staff have been helpful and we are loving it so far.
Cons
I also get frustrated sometimes with the way that comments and updates can get "trapped" at a task level and you can end up having to click around for a while to find a conversation.
I find it difficult at times when I’m trying to figure out the order of comments. Sometimes the screen gets wonky and I lose my place and it zooms in on accident a lot.
With any software it is not always correct and sometimes if the software is not correct it can lead to issues or wrong decisions down the road.

Overall rating contenders

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Kristen N.

Delight Marketing Manager

Computer Software, 51-200 employees

Review source

Overall Rating

Adobe Workfront's online proofing tools have forever changed how our company collaborates!

Reviewed 2 years ago

Transcript

Kristen N.: Hi, my name's Kristen. I'm a marketing manager and I gave Adobe Workfront five stars. For...

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Jeffrey P.

The standard cloud based suite of office tools

Consumer Goods, 201-500 employees

Review source

Overall Rating

Great project management for creative and marketing departments

Reviewed 3 years ago

Transcript

Jeff: Hi, my name is Jeff. I'm a digital marketing director, and I give Adobe Workfront a four out of...

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Carla B.

Information Technology and Services, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Efficient Project Management Made Easy with Adobe Workfront Software.

Reviewed a year ago

Investing in thorough training for all team members will ensure that they are well-equipped to harness the platform's full potential and maximize their productivity. Adequate training will also foster a sense of confidence and competence among your team members, enabling them to embrace Adobe Workfront with enthusiasm and eagerness. By taking these steps, you can set your team up for success and unlock...

Pros

As someone who deeply appreciates and thrives in the creative process, Adobe Workfront's holistic approach to project management is undeniably appealing. One of the most significant aspects that I find immensely beneficial is its ability to centralize all project details within a single unified platform. This feature ensures that critical project information, such as feedback, assets, and task assignments,...

Cons

While Adobe Workfront undoubtedly excels in most areas, there are instances where the user interface might present a slight learning curve for new users. For those unfamiliar with the platform, navigating through certain menus and discovering specific options might require some initial exploration. However, it is essential to note that this challenge is not insurmountable and can be quickly overcome with adequate training and practice. In fact, once users become more acquainted with the platform's functionalities, they will find that the benefits far outweigh this minor drawback.

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Jessica D.

Computer Software, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

We are able to stay organized thanks to Workfront

Reviewed 2 years ago

Adobe Workfront has done a fantastic job of making the product adaptable to every user level. Tracking and reporting tools can be added by power users, who can monitor any or all parts of a project. Most of these alternatives aren't used by my department, but if and when we do, they're already there for us.

Pros

Due to the fact that my business is operated remotely, I am always up to date. After the epidemic, this product has given me the courage to continue forward. For me, kanban boards and task management are of the utmost importance. The kanban board provided by Adobe workfront allows us to build up tasks or user stories and then divide them into BI-weekly or BI-monthly sprints.

Cons

I'd like to see a better explanation for why mistakes are made, but that's about it. As far as I know, there are no clues as to why a date or a field isn't being updated or cannot be created. In most cases, the problem can be solved with a little bit of troubleshooting.

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Verified reviewer

Investment Management, 5,001-10,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

It's worth a look, but missing a few key features for myself

Reviewed 6 years ago
Pros

I used to think Workfront was terrible, until I tried other enterprise level project management software. I'm not saying it's the best, far from it, but I think you start to appreciate it more after you realize what a herculean task it is to track everything. It does a decent job of letting you know what you're responsible for, with helpful email notifications so you don't need to always be in the...

Cons

Not the most user friendly or aesthetic. The dashboard could use some better UX. I tried out a beta of the new dashboard and that was even worse, glad they didn't roll it out. The one big negative is the lack of a proper calendar module. I heard that one exists but for version my company uses, we don't have anything remotely resembling a calendar view. This is so helpful to me to get a view of milestones...

Am
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Abdallah m.

Pharmaceuticals, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Workfront facilitates the creation, delegation, prioritization, and seamless delivery of projects

Reviewed 3 months ago
Pros

Workfront's simplicity combined with its potent task management, workflow automation, and collaboration features make it a favorite among business users. For those who enjoy technology, we found the integration features with popular systems like Salesforce Marketing Cloud, Adobe Experience Cloud, SAP, and ServiceNow to be quite appealing.

Cons

Because Workfront is easy to use and eliminates unnecessary procedures, it's a terrific tool for designers. Document management is a really helpful tool for designers in this situation.

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Margaret S.

Computer Software, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Workfront helps us make projects more efficient

Reviewed a year ago

We can quickly and easily generate reports that are informative and easy to read thanks to the reporting tools. Workfront is a crucial component of our company's workflow, and it comes with outstanding support from knowledgeable experts whenever we have questions or concerns.

Pros

We really like how Workfront simplifies project creation because to its intuitive UI, portability across platforms, and task-setting flexibility. It automatically refreshes all of the data, so we can view the most recent updates to team projects at any moment.

Cons

Sometimes Workfront's capabilities fall short of what I need, and that makes me frustrated. As an added complication, overlapping task deadlines might make it look like a project is falling behind schedule when, in reality, it is just running a little behind schedule.

Adobe Workfront FAQs

Q. What type of pricing plans does Adobe Workfront offer?

Adobe Workfront has the following pricing plans:
Pricing model: Subscription, Open Source


Q. Who are the typical users of Adobe Workfront?

Adobe Workfront has the following typical customers:
Large Enterprises, Non Profit, Public Administrations


Q. What languages does Adobe Workfront support?

Adobe Workfront supports the following languages:
Chinese (Simplified), Dutch, Swedish, French, German, Japanese, English, Chinese (Traditional), Spanish, Polish, Norwegian (Bokmal), Portuguese, Italian


Q. Does Adobe Workfront support mobile devices?

Adobe Workfront supports the following devices:
Android, iPad, iPhone


Q. Does Adobe Workfront offer an API?

Yes, Adobe Workfront has an API available for use.


Q. What other apps does Adobe Workfront integrate with?

Adobe Workfront integrates with the following applications:
Microsoft SharePoint, Adobe Campaign, Microsoft Outlook, Dropbox Business, Jira, Salesforce Marketing Cloud, Google Drive, Box, Acquia DAM (Widen), Salesforce Sales Cloud, Slack, Microsoft 365, Webdam, Adobe Experience Manager


Q. What level of support does Adobe Workfront offer?

Adobe Workfront offers the following support options:
24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk

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