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Folge
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
On-premise documentation and guides generation platform.
Table of Contents
Folge - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Folge overview
Based on 100 verified user reviews
What is Folge?
Folge is a document generation program with key features that include process and workflow automation, support for multiple output formats, and more.
Who uses Folge?
By industry, Folge reviewers are most commonly professionals in information technology and services (20%). The most frequent use case for Folge cited by reviewers is document generation (100% of reviewers).
Starting price
Alternatives
with better value for money
Folge’s user interface
Folge pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.9
Features
4.7
Ease of use
4.7
Customer support
5.0
Reviews sentiment
What do users say about Folge?
Reviewers appreciate Folge for its intuitive interface, ease of use, and time-saving features when creating step-by-step guides and documentation. They find the screen capture and annotation tools effective for producing clear instructions, and say the software streamlines onboarding and training tasks. Many highlight the responsive developer and excellent customer support as standout aspects. They also value frequent updates and the ongoing addition of new features.
Users report that Folge simplifies documentation processes and enables quick guide creation, even for non-technical staff. They mention some minor feature gaps and occasional learning curves, but feel the benefits and support outweigh these drawbacks.
Select to learn more
Who uses Folge?
Based on 100 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Folge's key features
GetApp's analysis of 40 verified user reviews collected between August 2021 and October 2024 identifies Folge's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Folge's process/workflow automation capabilities. They find it effortless to capture mouse clicks, add details, and export documents. Users report that the software's intuitive screenshot editor and ability to automatically create screenshots streamline the documentation process. They say it integrates well with their workflow, making it easy to create and edit documents. However, some reviewers mention issues with the screen capture key and moving steps, which can disrupt the workflow. Overall, users feel it significantly reduces the time spent on documentation. Of the 27 Folge users who gave detailed accounts of their use of Process/Workflow Automation, 96% rated this feature as important or highly important.
Alex M.
IT Specialist
Jesse R.
EHR Analyst
Reviewers highlight the multiple output formats offered by Folge. They appreciate the ability to export documents in various formats such as MS Word, PowerPoint, PDF, HTML, and Markdown. Users report that this flexibility allows them to meet different needs and preferences, making it easier to produce consistent documentation across multiple platforms. They find the export options particularly useful for creating user guides, training materials, and integrating with documentation systems. Overall, users feel the variety of output formats enhances the software's versatility and usability. Of the 32 Folge users who gave detailed accounts of their use of Multiple Output Formats, 88% rated this feature as important or highly important.
See related user reviews
Krisada S.
Managing Director
Dirk V.
Owner and Managing Director
All Folge features
Features rating:
Folge alternatives
Folge
Starting from
75
One-time payment
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Starting from
39
Per month
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19
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BrandOffice
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Folge pricing
Pricing plans
Pricing details:
User opinions about Folge price and value
Value for money rating:
To see what individual users think of Folge's price and value, check out the review snippets below.
Kennon B.
Web Developer
Alex M.
IT Specialist
Folge integrations (4)
Integrations rated by users
We looked at 100 user reviews to identify which products are mentioned as Folge integrations and how users feel about them.
Integration rating: 5.0 (2)
“It allowed me to integrate a guide directly into our SharePoint site so users don't have to download a file to follow the instructions.”
“As the sys admin for SharePoint in my company without this integration my job would be MUCH harder.”
Jacob T.
Digital and IT Associate
Integration rating: 5.0 (1)
Other top integrations
Folge support options
Typical customers
Platforms supported
Support options
Folge FAQs
Folge has the following pricing plans:
Starting from: $75.00
Pricing model: One Time License, Free
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. What is Folge used for?
Designed for businesses in semiconductors, IT, education, and other industries, Folge is an on-premise application that allows customer support teams to create knowledge base articles and step-by-step guides for business processes from a unified platform. Staff members can generate, manage, and share user manuals, how-to guides, and knowledge base articles with teams, clients, or external users, facilitating collaboration. With Folge, team members can automatically capture screenshots, change page orientation, fix image quality, and export technical documentation in formats such as PDF, HTML, PowerPoint, JSON, Markdown, Word, and more. It allows employees to include table of contents, custom headers or footers, and brand logos across help documentations and tutorials. The support teams can also define font type, add arrows to highlight steps, draw on images, hide sequences, and zoom into specific areas. Folge allows IT teams to add, rearrange, reorder, and create descriptions as well as statuses for steps in guides, tutorials, and other help documentation. It allows staff members to embed the generated user guide into third-party knowledge base tools such as Confluence, Sharepoint, Help Scout, and Zendesk.
Q. Who are the typical users of Folge?
Folge has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Folge support?
Folge supports the following languages:
English, French, German
Q. Does Folge offer an API?
No, Folge does not have an API available.
Q. What other apps does Folge integrate with?
Folge integrates with the following applications:
Microsoft SharePoint, Help Scout, Confluence, Zendesk Suite
Q. What level of support does Folge offer?
Folge offers the following support options:
Chat, Email/Help Desk
