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iFax Logo

HIPAA compliant and cloud-based faxing solution

Table of Contents

iFax - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

iFax overview

Based on 363 verified user reviews

What is iFax?

iFax is a fax server tool with key features that include electronic faxing, email-to-fax capability, delivery tracking, fax-to-email functionality, encryption, and more.

Who uses iFax?

Reviews for iFax come from a wide variety of industries, including education management (6% of reviewers), health, wellness and fitness (5%), and accounting (5%). The most frequent use case for iFax cited by reviewers is as a fax server (95% of reviewers).

What do users say about iFax pricing?

Most reviewers indicate that iFax provides strong value for money, especially for low-frequency users who appreciate the genuinely free tier. Some users report issues with cancellation and payment clarity, and a few find higher-tier costs restrictive.

Starting price

9.99per user /
per month

Alternatives

with better value for money


Pros & Cons

Fax Sending

Document Attachment

Secure Document Transmission

Pricing

Document Sending

Page Limit

iFax’s user interface

Ease of use rating:

iFax pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(11)
3-4(34)
5(318)

What do users say about iFax?

iFax is a fax server tool with key features that include electronic faxing, email-to-fax capability, delivery tracking, fax-to-email functionality, encryption, and more.

Select to learn more


Who uses iFax?

Based on 363 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Computer Software
Retail
Construction
Health, Wellness and Fitness
Others

Use cases

Fax Server
Document Management

iFax's key features

GetApp's analysis of 85 verified user reviews collected between September 2021 and June 2024 identifies iFax's most critical features and summarizes user sentiment about those features.

Electronic faxes

Reviewers appreciate iFax's electronic faxes feature for its ease of use and convenience. They find it particularly valuable for sending important documents without needing a physical fax machine, saving time and money. Users report that it bridges old and new technology, making it easier to communicate with entities that still rely on fax. They highlight the ability to create faxes as PDFs or images and the security of the process, which is important for sensitive information. Of the 48 iFax users who gave detailed accounts of their use of Electronic Faxes, 98% rated this feature as important or highly important.


Email to fax

Users report that iFax's email to fax feature simplifies the faxing process by eliminating extra steps. They find it convenient and easy to use, especially without needing additional machines or landlines. Reviewers indicate that it saves time, paper, and money, and they appreciate the flexibility it offers for different business needs. They say it�s as easy as sending an email, making it a valuable tool for modern communication. Of the 27 iFax users who gave detailed accounts of their use of Email to Fax, 93% rated this feature as important or highly important.


Delivery tracking

Reviewers highlight iFax's delivery tracking feature as essential for ensuring documents are received. They appreciate the ease of monitoring and keeping records of fax transmissions. Users report that email confirmations and delivery notifications provide peace of mind and security, knowing that their faxes have been successfully delivered. They find this aspect particularly helpful for important documents and critical business operations. Of the 24 iFax users who gave detailed accounts of their use of Delivery Tracking, 92% rated this feature as important or highly important.


Fax to email

Users find iFax's fax to email feature convenient for receiving alerts and updates on incoming faxes. They appreciate the flexibility of choosing between fax and email for paperwork, which is useful for businesses with varying communication needs. Reviewers indicate that it is easy to use and reliable, providing a seamless way to manage faxes electronically. They highlight the simplicity and efficiency of this capability, making it a great addition to their workflow. Of the 19 iFax users who gave detailed accounts of their use of Fax to Email, 84% rated this feature as important or highly important.


Encryption

Reviewers emphasize the importance of iFax's encryption feature for securing sensitive information. They find it important for dealing with confidential documents, especially in government and medical fields. Users report that encryption ensures compliance with regulations like HIPAA and provides peace of mind that their data is protected. They appreciate the added security, making iFax a trustworthy option for transmitting private information. Of the 22 iFax users who gave detailed accounts of their use of Encryption, 82% rated this feature as important or highly important.


All iFax features

Features rating:

Access controls/permissions
Active directory integration
Activity tracking
Alerts/Notifications
API
Archiving & retention
Audit trail
Automated routing
Caller id
Collaboration tools
Communication management
Compliance management
Contact database
Contact management
Digital signature
Document storage
Document templates
Electronic signature
Email management
Fax Management
File management
File transfer
FoIP
Full text search
HIPAA compliant
Monitoring
Multiple format support
Multiple user accounts
Reporting & statistics
Role-Based permissions
Secure data storage
Self service portal
SSL security
Status tracking
Text editing
Third-Party integrations
Whitelisting/Blacklisting

iFax alternatives

iFax logo

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9.99

/user

Per month

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Features
Value for Money
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Documo logo
visit website

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Customer Support
eGoldFax logo
visit website

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29.99

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iFax pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Basic

9.99

/user

Per month

Features included:

  • 200 Pages
  • 256-Bit HIPAA Compliant
  • Android
  • Ios
  • Win and Mac Apps

Plus

19.99

/user

Per month

Features included:

  • 200 Pages
  • 256-Bit HIPAA Compliant
  • Android
  • Ios
  • Send and Receive up to 500 Pages
  • Win and Mac Apps

Professional

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • 200 Pages
  • 24?7 Live Support
  • 256-Bit HIPAA Compliant
  • Android
  • Developer API
  • Email to Fax
  • Fax to Text Conversion
  • Healthtech Interoperability
  • Ios
  • Send and Receive up to 1000+ Pages
  • Team Account and Workflows
  • Unlimited Fax Number
  • Win and Mac Apps
  • Zapier Integration

User opinions about iFax price and value

Value for money rating:

Of 71 reviews that provide robust commentary on iFax's price and value, mention it in a positive light.

Most reviewers indicate that iFax offers strong value for money, especially for low-frequency users who appreciate the genuinely free tier that allows sending a limited number of pages per month without requiring credit card information. They find the free trial easy to access and useful for testing the service before committing to a paid plan. Many users like the flexibility of being charged per use rather than subscribing to a monthly model, and they feel the paid plans are reasonably priced if their needs increase. Some reviewers appreciate that the customer service team helps them understand their usage and recommends cost-effective upgrades instead of upselling unnecessary features. However, some users report issues with the cancellation process, stating that they were charged even after attempting to cancel during the free trial, and they feel the payment options and cancellation procedures are unclear or difficult to navigate. Some reviewers say the free tier’s limitations—such as the low page count—are restrictive, and a few express dissatisfaction with the overall cost of higher-tier plans or annual billing requirements.

, and

iFax integrations (1)

Integrations rated by users

We looked at 363 user reviews to identify which products are mentioned as iFax integrations and how users feel about them.

Gmail logo
Gmail

Integration rating: 5.0 (2)

Integration rating: 4.0 (1)

Integrazione che funziona bene per poter verificare le email in entrata

RG

Rosela G.

Relazioni con il pubblico

Integration rating: 5.0 (1)

It’s important because it lets me connect my Google Cloud services and manage everything in one place instead of switching between different tools.

Verified reviewer profile picture

Renz I.

Consultant

iFax support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Phone Support
Knowledge Base
Email/Help Desk
FAQs/Forum
Chat

Training options

In Person

iFax FAQs

Q. Who are the typical users of iFax?

iFax has the following typical customers:
Small Business, Mid-size Business, Freelancers, Large Enterprises

These products have better value for money


Q. What is iFax used for?

iFax is a web-based faxing application to be created, since then it has grown into a complete online faxing solution to enable businesses to utilize fax online and enhance their faxing process. iFax has been serving businesses of all sizes across all industries for well over a decade. It offers an online faxing service that is HIPAA compliant and uses military-grade and end-to-end encryption. iFax also provides various applications to ensure iPhone and android users can send and receive faxes from any device. It connects to any desktop, mobile, tablet, and voice device, which lets users send and receive faxes from anywhere. They can also search for information about their faxes in real-time. Whether using iFax behind their firewall or from outside their network, companies have peace of mind knowing their sensitive data is completely secured with 256-bit SSL encryption. It also helps businesses reduce or eliminate expensive landline phone lines for faxing.


Q. Does iFax support mobile devices?

iFax supports the following devices:
iPhone, iPad, Android


Q. What level of support does iFax offer?

iFax offers the following support options:
24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, FAQs/Forum, Chat

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