Intranet Connections Pricing, Features, Reviews & Comparison of Alternatives

Intranet Connections

Intranet software and internal communications expertise

4.6/5 (20 reviews)

Intranet Connections overview

What is Intranet Connections?

Source by IC Thrive is an intranet software designed to help corporate, financial and healthcare organizations communicate and collaborate, as well as centralize policies and documents and automate business processes using tools including content and document management, e-forms and workflows, information sharing, e-learning and onboarding, employee engagement, and more.

Source is prebuilt to help save time for the IT department. Internal communicators, HR professionals, and marketers in finance, healthcare, and corporate industries. With our 20 years' experience of building thriving workplaces, Source supports your team by acting as the 'single source of truth' when it comes to accessing company files, employee communications, and achieving your organizational objectives. Work better, together with Source by IC Thrive.
Users can create online forms and department sites, as well as automated workflows. Source supports e-learning and onboarding with online training calendars, surveys and tests, plus automated test scoring, randomized question banks, and class registration reports. To help users manage the intranet design and architecture, Source provides a simple HTML editor and design builder, alongside an advanced design editor. Intranet management features include Active Directory synchronization, admin role delegation, and site statistics. Single sign-on (SSO), intranet security and user permissions ensure intranet data is managed safely and securely.


Starting from
Pricing options
One time license
Free trial
Value for money
View Pricing Plans


Business size



United States, Canada

Supported languages

Intranet Connections screenshot: Source supports corporate, financial and healthcare related intranets, allowing employees to store documents and share information securely onlineInspiration At WorkIntranet Connections screenshot: Find colleagues in the People Directory by searching by name, department, division or tags associated with the individualIntranet Connections screenshot: Intranet administrators can view all documents that have Read and Agree enabled in one central locationIntranet Connections screenshot: Live chat is available through the People Directory, allowing users to start conversations with employees with a single clickIntranet Connections screenshot: The quick search box allows employees to find content on the corporate intranetIntranet Connections screenshot: Publish employee vacation days and reserved room bookings on department and team sites with the event calendar to keep people and resources organized and utilized

Intranet Connections reviews

Value for money
Ease of use
Customer support
Bronwyn Fenn

Amazing support and great adaptability

Used daily for 1-2 years
Reviewed 2018-06-22
Review Source: Capterra

I love that as a 'non-tech' person, I was able to rebrand our intranet with the help of our graphic designer (she has a great eye for what colours to use). I had to reference support blogs a few times, but there wasn't anything I didn't feel comfortable doing. I also really like the support that is available. They get back to you very fast and help work issues out. And honestly, most of my issues were that I wanted to something different, not that an issue with the software. We were able to successfully rebrand our intranet. I like the ability to create different applications and that you can be pretty creative if you put your mind to it. We created a "shout out" app and didn't need to do anything special. It was as simple as adding certain fields to an app and adjusting the layout. Once you start to use the software a bit more, you realize most of the applications are the same base.

Although the simplicity is great, when it comes to the theme design, there are some items connected together that I wish weren't for example, if you change a colour of a title it could also change the colour in the mega menu. My designer also wanted more ability to change icons around, without having to do that for coding. A little more ability to customize would be nice. The theme editor was also confusing at first and I had to some trial and error to figure out what items were affected. The other annoying thing is that if you want to move files from one app to another or into a new site, you have to download everything and re-upload. I found the multi-upload feature hard to use too, so I ended up adding most files one by one. Moving 200 + files that way is very time-consuming, although worth it in the end!

Rating breakdown

Value for money
Ease of use
Customer support

Likelihood to recommend: 10/10

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Aaron Clark Joslin

Intranet Connections is an extremely flexible choice for building your intranet.

Used daily for 2+ years
Reviewed 2018-12-11
Review Source: Capterra

Overall, it's been a positive experience. For the most part, it can be as simple or as complicated as you want it to be. And if you're willing to put in the work, you can get a system that looks great and is flexible enough to do almost anything that you could ask for from an intranet solution. Coupled with the excellent support, it's a solid choice for an intranet solution.

The Intranet Connections platform provides myriad choices for building your organization's intranet. There are many, many tools at your disposal, and users are empowered to customize their pages to their hearts' content. The support has been excellent. Their support team is willing to go to great lengths to help you troubleshoot, set up testing environments, and walk you through upgrades. You will defintely get out of the software what you put into it. If you spend the time to learn its ins and outs, you can make it do almost anything.

The flexibility sometimes comes at the cost of simplicity. Getting up to speed can be a fair investment in time. As with any complicated piece of software, there are the occasional strange bugs. We've also found that it helps a lot to have some definite lines of ownership within your organization to keep things updated and consistent. If the project is completely bottom-up, many aspects of content maintenance can fall behind. That's true of any content management solution, though, so it's not a point against Intranet Connections so much as a good caveat to keep in mind when shopping for these types of solutions.

Rating breakdown

Value for money
Ease of use
Customer support

Likelihood to recommend: 8/10

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Anita Stefanovsky

Frankenmuth CU Intranet-EARL

Used daily for 2+ years
Reviewed 2020-07-06
Review Source: Capterra

The support from Intranet Connections is top notch!

We are a financial institution with over 25 branches. EARL Intranet puts us all on the same page. We use our intranet to broadcast alerts, collaborate between departments, record workflows, share knowledge, test and provide feedback.

That you cannot load a word doc and update inside EARL.

Response from IC Thrive

Hi Anita,

Thank you so much for the review! It has always been a pleasure working with you. We're happy to hear that your intranet EARL supports your credit unions!

As for your word docs, it's how the browser handles those types of documents. We encourage our customers to only upload the final copies as PDFs to the intranet. This establishes a source of truth so that users only see the final version.

In the policy manager, you can set reminders (review dates) to see if the document needs to be updated.

I hope that helps!
IC Thrive

Rating breakdown

Value for money
Ease of use
Customer support

Likelihood to recommend: 10/10

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Dave Salmon

Intranet Connections is a useful corporate communications tool.

Used weekly for 2+ years
Reviewed 2018-06-19
Review Source: Capterra

Good communications tool. Electronic forms are nice!

As a corporation, we have been using Intranet Connections for a few years now. We do not use it to anywhere near its full potential but we have found it a useful communications tool.

It would be nice if the main page could scroll through the newest content highlights. The interface can be a bit clunky. For major updates it would be nice if there was a better installer. I find it a bit too manual.

Rating breakdown

Value for money
Ease of use
Customer support

Likelihood to recommend: 5/10

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Norbert Utz

SFCC - Review

Used daily for 1-2 years
Reviewed 2020-06-15
Review Source: Capterra

It is very simple to use and most of the features are easy to use.

The workflow feature has it's limitations. A proxy feature would be a nice addition. It is also not easy to include fields in the email notifications. Switching between the build and the email to get the field name and the email you want to include it. Creating forms requires training and is only suitable for a few of our end.

Response from IC Thrive

Thanks for the review! It's been a pleasure working with you I'm glad you find our software easy to use. As for the workflows I've gone ahead and submitted this as a feature request on your behalf. This can be a bit tricky if you're trying to customize the message with specific fields. We would recommend using the {formdata} option which includes all fields within the message. I hope that helps! Please feel free to reach out with any questions.

Rating breakdown

Value for money
Ease of use
Customer support

Likelihood to recommend: 9/10

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Intranet Connections pricing

Starting from
Pricing options
One time license
Free trial
View Pricing Plans

Source requires minimum 80 employees and is best suited for organizations of 300-3000 people.

Pricing is based on user bands:
On premise license is $16,000-$52,500+
Private cloud pricing is $9,600-$36,750+/year

Source has 3 levels of services you can add for additional and ongoing training.

IC Thrive also offers Drive internal communications services to complement Source.

Check out for all pricing.

Intranet Connections features

Access Control
Activity Dashboard
Automatic Notifications
Document Storage
Permission Management
Reporting & Statistics
Search Functionality

API (319 other apps)
Activity Tracking (141 other apps)
Collaboration Tools (348 other apps)
Collaborative Workspace (223 other apps)
Customizable Branding (169 other apps)
Document Management (199 other apps)
Drag & Drop Interface (176 other apps)
File Management (142 other apps)
Projections (150 other apps)
Third Party Integration (225 other apps)
Workflow Management (147 other apps)

Videos and tutorials

Additional information for Intranet Connections

Key features of Intranet Connections

  • Audio content
  • Social sharing
  • Photo gallery
  • Knowledge management
  • Web content publishing
  • File recovery
  • Compliance tracking
  • Learning paths/tracks
  • Manager-to-peer recognition
  • Mention management
  • Policy training
  • Enterprise networking
  • Page bookmarks
  • Status updates
  • Staff workspace
  • Mobile intranet
  • Alerts & subscriptions
  • Featured staff feed
  • External communications
  • Extranet portal
  • Secure/anonymous access
  • Automated emails
  • Multi-variable feeds
  • Document read/agree
  • Content security
  • Library resources
  • Staff engagement
  • Idea share exchange
  • Polls
  • Automated test scoring
  • Multi-session course scheduling
  • Interactive tutorials
  • Embedded spreadsheets
  • Form administration & security
  • HTML editor
  • Design builder
  • Intranet application builder
  • Intranet management
  • Active Directory synchronization
  • Tests/assessments
  • Automated notifications
  • Blogging
  • Communications management
  • Content management
  • Discussion board
  • Document review
  • File sharing
  • Employee self service
  • Permission management
  • Registration & waitlists
  • Quick Intranet & advanced search
  • Single sign on
  • Text editing
  • Staff training
  • Video content
  • Dashboard
  • Intranet design & architecture
  • Peer-to-peer recognition
  • Helpdesk ticketing
  • Employee milestones
  • Staff organizational chart
  • Content rating
  • Chat
  • Surveys & quizzes
  • Staff profiles
  • Automated review & approval
  • Document archiving
  • Reporting & statistics
  • Rewards catalog
  • Employee directory
  • Best practices library
  • Access control
  • Content & skills tagging
  • Organizational contacts
  • Commenting
  • Event sites
  • Employee onboarding
View All Features


Access employee information from the central employee directory, and communicate with colleagues using message boards, status updates, or live chat.

Find, edit and revise documents from a centralized location with document management, review and versioning technology. Archiving and clean-up tools help users with the long-term management of documents.

Mobile intranet functionality gives users the flexibility to communicate and collaborate with colleagues on the go, via mobile devices.

Share information through multi-variable feeds (RSS, blog, weather, photo album, and more), self-service branch sites and pre-built HR and IT department sites.

Create and manage online tests to check employee knowledge and understanding using randomized question banks and automated test scoring.