Intranet Connections Pricing, Features, Reviews & Comparison of Alternatives

Intranet Connections

Communication tools & document management for SMBs

4.59/5 (17 reviews)

Intranet Connections overview

Intranet Connections is an intranet software designed to help corporate, financial and healthcare organizations communicate and collaborate, as well as centralize policies and documents and automate business processes using tools including content and document management, e-forms and workflows, information sharing, e-learning and onboarding, employee engagement, and more. As an online solution, Intranet Connections gives employees the flexibility to connect and collaborate anytime, anywhere, via any internet-enabled device, including tablets and smartphones.

Intranet Connections helps connect, inform and engage employees with a people directory, company news and executive blogs. The people directory enables employees to search for colleagues, then communicate with them via message boards, live chat, status updates, subscription alerts, and more. Other communication tools include an organization chart, extranet portal, alerts and subscriptions, and automated emails. Centralized document management allows employees to find, edit, review and manage documents, with full-text search, document tagging, versioning, comments and ratings.

With Intranet Connections, users can also create online forms and department sites, as well as automated workflows. Intranet Connections supports e-learning and onboarding with online training calendars, surveys and tests, plus automated test scoring, randomized question banks, and class registration reports. To help users manage the intranet design and architecture, Intranet Connections provides a simple HTML editor and design builder, alongside an advanced design editor. Intranet management features include Active Directory synchronization, admin role delegation, and site statistics. Single sign-on (SSO), intranet security and user permissions ensure intranet data is managed safely and securely.


Business size



United States, Canada

Supported languages

Intranet Connections screenshot: Intranet Connections supports corporate, financial and healthcare related intranets, allowing employees to store documents and share information securely onlineInspiration At WorkIntranet Connections screenshot: Find colleagues in the People Directory by searching by name, department, division or tags associated with the individualIntranet Connections screenshot: Intranet administrators can view all documents that have Read and Agree enabled in one central locationIntranet Connections screenshot: Live chat is available through the People Directory, allowing users to start conversations with employees with a single clickIntranet Connections screenshot: Remote users can be in touch and online using mobile intranet access or by accessing the regular web version of the intranet from a mobile browserIntranet Connections screenshot: The quick search box allows employees to find content on the corporate intranetIntranet Connections screenshot: Publish employee vacation days and reserved room bookings on department and team sites with the event calendar to keep people and resources organized and utilized

Intranet Connections reviews

Value for money
Ease of use
Customer support
Bronwyn Fenn

Amazing support and great adaptability

Used daily for 1-2 years
Reviewed 2018-06-22
Review Source: Capterra

I love that as a 'non-tech' person, I was able to rebrand our intranet with the help of our graphic designer (she has a great eye for what colours to use). I had to reference support blogs a few times, but there wasn't anything I didn't feel comfortable doing. I also really like the support that is available. They get back to you very fast and help work issues out. And honestly, most of my issues were that I wanted to something different, not that an issue with the software. We were able to successfully rebrand our intranet. I like the ability to create different applications and that you can be pretty creative if you put your mind to it. We created a "shout out" app and didn't need to do anything special. It was as simple as adding certain fields to an app and adjusting the layout. Once you start to use the software a bit more, you realize most of the applications are the same base.

Although the simplicity is great, when it comes to the theme design, there are some items connected together that I wish weren't for example, if you change a colour of a title it could also change the colour in the mega menu. My designer also wanted more ability to change icons around, without having to do that for coding. A little more ability to customize would be nice. The theme editor was also confusing at first and I had to some trial and error to figure out what items were affected. The other annoying thing is that if you want to move files from one app to another or into a new site, you have to download everything and re-upload. I found the multi-upload feature hard to use too, so I ended up adding most files one by one. Moving 200 + files that way is very time-consuming, although worth it in the end!

Rating breakdown

Value for money
Ease of use
Customer support

Likelihood to recommend: 10/10

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Aaron Clark Joslin

Intranet Connections is an extremely flexible choice for building your intranet.

Used daily for 2+ years
Reviewed 2018-12-11
Review Source: Capterra

Overall, it's been a positive experience. For the most part, it can be as simple or as complicated as you want it to be. And if you're willing to put in the work, you can get a system that looks great and is flexible enough to do almost anything that you could ask for from an intranet solution. Coupled with the excellent support, it's a solid choice for an intranet solution.

The Intranet Connections platform provides myriad choices for building your organization's intranet. There are many, many tools at your disposal, and users are empowered to customize their pages to their hearts' content. The support has been excellent. Their support team is willing to go to great lengths to help you troubleshoot, set up testing environments, and walk you through upgrades. You will defintely get out of the software what you put into it. If you spend the time to learn its ins and outs, you can make it do almost anything.

The flexibility sometimes comes at the cost of simplicity. Getting up to speed can be a fair investment in time. As with any complicated piece of software, there are the occasional strange bugs. We've also found that it helps a lot to have some definite lines of ownership within your organization to keep things updated and consistent. If the project is completely bottom-up, many aspects of content maintenance can fall behind. That's true of any content management solution, though, so it's not a point against Intranet Connections so much as a good caveat to keep in mind when shopping for these types of solutions.

Rating breakdown

Value for money
Ease of use
Customer support

Likelihood to recommend: 8/10

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Andre Jahandideh

Intranet Connections is a great company. This has given our employees peace of mind and saved time w

Used daily for 6-12 months
Reviewed 2018-02-22
Review Source: Capterra

File management, saving time, better internal communications, and sharing of resources.

It's very user friendly, it has many features, the fun and creativity never stops. And of course, the customer service is awesome. What I love about the customer service is the fact that you can call them directly and expect to talk to a real person right away. Unlike other competitors, intranet connections values customers and the staff is always happy to help. It is so easy to create sites and pages. I love the fact that we are given the option to choose between static and dynamic pages. We love the layout of the intranet and the drag drop features.

There are a lot of businesses that do not prefer cloud, however, I wish that Intranet Connections had that choice as well. I guess this is due to the dangers of cloud computing such as advanced persistent threats, and insufficient due diligence. Data stored in the cloud can be lost for reasons other than malicious attacks, CSA says. An accidental deletion by the cloud service provider, or a physical catastrophe such as a fire or earthquake, can lead to the permanent loss of customer data unless the provider or cloud consumer takes adequate measures to back up data, following best practices in business continuity and disaster recovery

Rating breakdown

Value for money
Ease of use
Customer support

Likelihood to recommend: 10/10

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Cheryl Frazier

Once you learn your way around, the possibilities are easy and varied. I truly love using it.

Used daily for 2+ years
Reviewed 2018-06-22
Review Source: Capterra

This tool acts as an easy to use interface to our users to access information, collaboration, documentation, scheduling, etc. This is helpful especially for our non-computer folks who need to access all of this on a daily basis. The fact that individuals and departments can control their own content is also a huge benefit.

First, the Customer Support. They are AMAZING! The software itself allows not only the admin to set pages but various staff members/departments. This takes the work load off our IT dept and gives more control to the individual users/depts. IC is such an easy interface for users to access a multitude of information, programs, documentation, etc.

It is very minimal - there are times I would like a little more freedom within the templates or trying to copy/paste a widget to another page. I also miss having a broken link checker. These are more minor personal preferences and does not deter me from the product. Again, have I mentioned how GREAT the staff is?

Rating breakdown

Value for money
Ease of use
Customer support

Likelihood to recommend: 10/10

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Christine Komadina

We have been using Intranet Connections for 10 years and have been extremely pleased with the produ

Used daily for 2+ years
Reviewed 2018-06-19
Review Source: Capterra

Intranet Connections is a user friendly software solution for Intranets. The software provides many tools to keep staff informed, to house documents and much more.

We like the ease of use of Intranet Connections. We have kept the management of the Intranet to one person, but know that it could be managed by many people. By keeping it with one person, we keep a consistent voice on the Intranet. Postings are posted in a consistent manner so that staff can quickly look at the news feed and pick up on what is relevant to their positions. We have so many different options on how we post information. How we present information is endless.

Right now my biggest con is with the Photo Gallery and not being able to have pictures advertised as in the news feed right away. And if you go back into the picture on it is posted and edit it so that it can be advertise, it will show as Updated and not New.

Rating breakdown

Value for money
Ease of use
Customer support

Likelihood to recommend: 10/10

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Intranet Connections pricing

Pricing options
Free trial
One time license
View Pricing Plans

Contact IC Thrive for detailed pricing information.

Intranet Connections features

Access Control
Activity Dashboard
Automatic Notifications
Communication Management
Document Storage
Permission Management
Search Functionality

API (231 other apps)
Activity Tracking (117 other apps)
Collaboration Tools (240 other apps)
Collaborative Workspace (166 other apps)
Customizable Branding (124 other apps)
Document Management (123 other apps)
Drag & Drop Interface (139 other apps)
File Management (112 other apps)
Projections (117 other apps)
SSL Security (118 other apps)
Third Party Integration (152 other apps)

Additional information for Intranet Connections

Key features of Intranet Connections

  • Audio content
  • Social sharing
  • Photo gallery
  • Knowledge management
  • Web content publishing
  • File recovery
  • Compliance tracking
  • Learning paths/tracks
  • Manager-to-peer recognition
  • Mention management
  • Policy training
  • Enterprise networking
  • Page bookmarks
  • Status updates
  • Staff workspace
  • Mobile intranet
  • Alerts & subscriptions
  • Featured staff feed
  • External communications
  • Extranet portal
  • Secure/anonymous access
  • Automated emails
  • Multi-variable feeds
  • Document read/agree
  • Content security
  • Library resources
  • Staff engagement
  • Idea share exchange
  • Polls
  • Automated test scoring
  • Multi-session course scheduling
  • Interactive tutorials
  • Embedded spreadsheets
  • Form administration & security
  • HTML editor
  • Design builder
  • Intranet application builder
  • Intranet management
  • Active Directory synchronization
  • Tests/assessments
  • Automated notifications
  • Blogging
  • Communications management
  • Content management
  • Discussion board
  • Document review
  • File sharing
  • Employee self service
  • Permission management
  • Registration & waitlists
  • Quick Intranet & advanced search
  • Single sign on
  • Text editing
  • Staff training
  • Video content
  • Dashboard
  • Intranet design & architecture
  • Peer-to-peer recognition
  • Helpdesk ticketing
  • Employee milestones
  • Staff organizational chart
  • Content rating
  • Chat
  • Surveys & quizzes
  • Staff profiles
  • Automated review & approval
  • Document archiving
  • Reporting & statistics
  • Rewards catalog
  • Employee directory
  • Best practices library
  • Access control
  • Content & skills tagging
  • Organizational contacts
  • Commenting
  • Event sites
  • Employee onboarding
View All Features


Access employee information from the central employee directory, and communicate with colleagues using message boards, status updates, or live chat.

Find, edit and revise documents from a centralized location with document management, review and versioning technology. Archiving and clean-up tools help users with the long-term management of documents.

Mobile intranet functionality gives users the flexibility to communicate and collaborate with colleagues on the go, via mobile devices.

Share information through multi-variable feeds (RSS, blog, weather, photo album, and more), self-service branch sites and pre-built HR and IT department sites.

Create and manage online tests to check employee knowledge and understanding using randomized question banks and automated test scoring.