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Axero Pricing, Features, Reviews and Alternatives

Axero product overview

Price starts from

1000

Per month

Other

What is Axero?

Axero is the leading intranet software that unifies teams and accelerates growth. We’re trusted by hundreds of companies worldwide who rely on modern internal communication, collaboration, and document management tools to boost productivity and build a culture that employees love.

Key benefits of using Axero

Axero is your next generation intranet. The unifying force that brings your people, content, and conversations together in one place—in a meaningful, targeted, and personalized platform that improves engagement and employee experience.

Improve internal communications.

Centralize knowledge management.

Accelerate team collaboration.

Unite employees and drive culture.

The best integrations, security, and services to help your company thrive.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
FAQs/Forum
Knowledge Base
24/7 (Live rep)

Training options

Webinars
Videos
In Person
Documentation
Live Online

Axero pricing information

Value for money

4.3

/5

43

Starting from

1000

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Axero features

Functionality

4.1

/5

43

Total features

128

14 categories

Most valued features by users

Collaboration Tools
Access Controls/Permissions
Document Management
Alerts/Notifications
Third Party Integrations
Search/Filter
File Sharing
Document Storage

Functionality contenders

Axero users reviews

Overall Rating

4.5

/5

43

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.14/10
Rating distribution

5

4

3

2

1

25

16

1

0

1

Pros
They are so helpful and always eager to help. Plus, there are 100's of videos, articles, anything to help find the answers we need.

TW

Tiffany W.

My experience (Less than 1 year) lets me honestly say the support team is incredibly helpful (and they are super responsive) when I have a question and I know how to ask it.

JD

Jennifer D.

Good UI, easy to use, feature rich, very friendly and prompt customer support. This product has most of the features of Jive but is much more cost effective.

RB

Ryan Brown

Cons
A few times we’ve experienced a glitch that caused content to be lost/missing from the platform, and we weren’t able to determine if it was a user error or a platform glitch.

AA

Anna A.

No Google Docs integration yet (though the company says it will be there in 2017 release). Features like Single Sing On should be a part of base module, we were charged extra for it.
AvatarImg

Jaspreet K.

Functionality was put in, but there's no depth to it. For example, the site member csv does not accurately report space membership.

CM

Christine M.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Great software, ease to customize.

Reviewed 9 months ago

My overall experience is, We have been to some degree effective at dispatching Communifire to our customers as an information base, however it for the most part gets utilized for interior preparing and as an asset.

Pros

The out-of-the-crate highlights are truly extraordinary and achieve a great deal of what we were keen on for an intranet arrangement. It has additionally consistently been not difficult to get support for the item when required.

Cons

The utilization of symbolism on the principle merry go round must be an exact size or its cover by text or not shown. We have an iframe that we attempt to eliminate flat looking over and nobody is by all accounts ready to fix it. CSS can be an aggravation.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Axero Intranet Revire

Reviewed 10 months ago
Pros

Hands down the most used function is the discussion boards and it really helps bring our employees together to help one another! This helps them understand answers from their peers and helps build credibility. They find it easy to start and to review answers. I also think the mix of home office employees in the answers helps our people to feel that we are approachable as gatekeepers! I also love the customizable site. We can easily change and update the site to align with marketing campaigns and keep it looking fresh for our users.

Cons

The thing we struggle with the most is the analytics. We would love to see a deeper understanding of how our teams are using spaces and information + make it very easy for regional managers to follow-up on outstanding items. If we could give RMs access to a report that clearly states who is missing what items - that would make a world of difference!

Vendor response

Hi Brooke, Thank you so much for your review! The Axero team is thrilled that your employees are connecting, sharing information, and making the most out of discussion boards. We added additional space analytics so you can analyze user behavior and content performance. Here's more information: https://my.axerosolutions.com/spaces/5/communifire-documentation/wiki/view/21546/manage-space I will pass along your feedback to our development team, who is always excited to hear from valued clients just like you. Thank you! - Alexandra Hoey, Axero Marketing Manager

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Very Customizable Platform

Reviewed 2 months ago

Super professional and helpful!

Pros

Just like a website, pages can be built however you'd like and can be as detailed or as simple as you need.

Cons

There is a learning curb at first and can seem overwhelming. However, the extensive library of help videos and great on-demand customer service can answer virtually all questions within minutes.

Vendor response

Hi Tara, I'm happy to hear that Axero's flexibility is working for your organization. As you highlighted, our resource library and Client Success team are always here to help. Please reach out to us if you have any questions. Sincerely, Alex, Axero Marketing Manager

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

I think the platform is very basic and not the robust solution it is presented as.

Reviewed 4 years ago

It gave our employees a new intranet to complain about. They didn't like the old one because it was dated, and they don't like the new one because (1) it's new, and (2) it doesn't have some of the basic functionality of the old one (developed in-house).

Pros

Easy to set up and navigate.

Cons

There are too many inconsistencies and quirks. It seems like it wasn't fully built out. Functionality was put in, but there's no depth to it. For example, the site member csv does not accurately report space membership. There are more examples, too numerous to mention here. We have reported these. Apparently, most are expected to be corrected in some phantom future release.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Maybe,hopefully, in time

Reviewed a year ago
Pros

I feel like this product is way more powerful than I can give it credit for at this point in time. My experience (Less than 1 year) lets me honestly say the support team is incredibly helpful (and they are super responsive) when I have a question and I know how to ask it.

Cons

The biggest problem for me is that there is no training (at least that a small non profit could afford) outside of video tutorials...again, you really have to spend a lot of time identifying what it is you want to know. The product is generally intuitive for the end user, but takes some skill on the administrative side. I'm actually quite terrified to even look at the back end sometimes for fear I will do something irreparable. If you have a team of administrators, or available designers/IT, I say go for it. If you are a one man team with 50% time to dedicate...brace yourself. I'm not so discouraged that I won't keep trying, but I can't exactly say it is making a huge difference (yet).

Axero FAQs and common questions

Q. What type of pricing plans does Axero offer?

Axero has the following pricing plans:
Starting from: $1000.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Axero?

Axero has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Axero support?

Axero supports the following languages:
Ukrainian, Swedish, Dutch, Irish, Finnish, Italian, French, Chinese (Traditional), Norwegian (Bokmal), Arabic, Czech, Hungarian, English, Spanish, Japanese, Danish, Hebrew, Russian, German, Thai, Polish, Turkish, Korean, Portuguese, Indonesian, Chinese (Simplified)


Q. Does Axero support mobile devices?

Axero supports the following devices:
Android, iPad, iPhone


Q. Does Axero offer an API?

Yes, Axero has an API available for use.


Q. What other apps does Axero integrate with?

Axero integrates with the following applications:
Microsoft SharePoint, Wufoo, Microsoft Outlook, Dropbox Business, Rocket.Chat, Jitsi, Microsoft Azure, OneDrive, Google Workspace, Google Drive, Box, Zoom Meetings, Azure Active Directory, Microsoft Teams, WordPress, Twitter, Salesforce B2B Commerce, Jotform, OneLogin, Okta, Slack, Microsoft 365, LinkedIn for Business, Meta for Business, ServiceNow, Google Calendar


Q. What level of support does Axero offer?

Axero offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep)

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