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Blink Logo

Blink

4.6
(112)

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Employee super-app that connects your entire team.

(19)

Blink Pricing, Features, Reviews and Alternatives

Blink FAQs

Q. What type of pricing plans does Blink offer?

Blink has the following pricing plans:
Pricing model: Subscription
Free Trial: Available

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Q. Who are the typical users of Blink?

Blink has the following typical customers:
Large Enterprises, Mid Size Business

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Q. What languages does Blink support?

Blink supports the following languages:
Dutch, English, French, German, Hungarian, Norwegian (Bokmal), Polish, Portuguese, Romanian, Russian, Spanish

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Q. Does Blink support mobile devices?

Blink supports the following devices:
Android, iPad, iPhone

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Q. Does Blink offer an API?

No, Blink does not have an API available.

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Q. What other apps does Blink integrate with?

Blink integrates with the following applications:
Microsoft SharePoint, Go1, Cornerstone HR, GitHub, Todoist, Dropbox Business, Jira, Zapier, Perkbox, Trello, Zoom Meetings, Microsoft Teams, OpsGenie, SAP SuccessFactors HXM Suite, SAP Business One, AlayaCare, Salesforce Sales Cloud, Okta, Microsoft 365, Typeform, ServiceNow, Alaya, Workday HCM, Ciphr, HASTUS, Zendesk Suite

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Q. What level of support does Blink offer?

Blink offers the following support options:
FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat, Knowledge Base

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Blink product overview

What is Blink?

Blink is an employee super-app and portal solution for mobile teams to encourage communication, enhance productivity, and keep everyone informed. Designed to transform the employee experience by offering a mobile-first experience and one unified communications platform, Blink boasts features such as a customizable activity feed, team calendars, third party integrations, messaging functionality, unified search, and more.

Key benefits of using Blink

  • Facilitate communication with the Blink messaging feature which allows users to create group conversations where they can share files and information, and search conversation history to find any missed interactions.

  • Manage security and compliance within Blink’s security measures which include data AES-256 encryption, threat monitoring, compliance rules management, auditing, Single Sign On (SSO), and multi-factor authentication.

  • Access workforce analytics to gain insight into employee engagement and highlight positive and negative relationships so that any issues can be anticipated and acted on accordingly.

  • Quickly find documents, messages, emails, and more using the unified search feature which allows users to search across all connected apps and platforms. Integrate with third party applications such as Office 365, Dropbox, G Suite, Salesforce, and more to search across accounts.

  • Build micro mobile-apps within Blink and convert existing web apps into mobile apps for things such as payments, timesheets, training, project management, absence tracking, knowledge search, and more.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    24/7 (Live rep)
    Phone Support
    Email/Help Desk
    Chat
    Knowledge Base

    Training options

    Webinars
    Videos
    Live Online
    In Person
    Documentation

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    Blink pricing information

    Value for money

    4.6

    /5

    112

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    Blink features

    Functionality

    4.5

    /5

    112

    Total features

    120

    14 categories

    Most valued features by users

    API
    Third Party Integrations
    Reporting/Analytics
    Access Controls/Permissions
    Activity Dashboard
    Alerts/Notifications
    Reporting & Statistics
    Data Import/Export

    Functionality contenders

    Blink users reviews

    Overall Rating

    4.6

    /5

    112

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.73/10
    Rating distribution

    5

    4

    3

    2

    1

    78

    30

    3

    0

    1

    Pros
    I like how it doesn't confine, I'm able to integrate it with day to day work flows and interact fluidly with those both in and outside my organisation. Professional, modern, fun and effective.
    Generally a good, easy to use app that allows good interaction with colleagues as well as getting news and updates out quickly.
    We were able to test Blink for free prior to committing to it, but knew immediately that it was perfect for our needs.
    Cons
    Has been invaluable during the crisis as a means of keeping up to date with colleagues concerns as well as communicating company policy and procedure in a rapidly changing environment.
    Having to keep the app open to get status and updates. It takes up space and I feel I miss things if I don't have it opened on my desktop.
    I'm looking forward to the getting an update to enable messages to be sent after being offline, this would enable. Me to use offline and keep up to date with chats.

    Overall rating contenders

    AC
    AvatarImg

    Azelea C.

    Real Estate, 51-200 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great Company Social Platform

    Reviewed 3 years ago

    The level of communication has increased. Blink has been a great tool for people to share their experiences without having to send a company wide email. The chat function has also made it easier for people to ask simple questions without having to send email.

    Pros

    It's super easy to set up and use. The team at Blink are always quick to respond, listen to feedback and suggestions for future features. Integration with some business applications have been useful for daily updates.

    Cons

    Now that they've allowed multiple photo uploads and direct video posts I can't think of much else. Permission levels could do with more rejigging as most things if you're not admin you can't control perhaps there could be something inbetween admin and user. Also if you're not part of a team you can't post to that news feed - however there are times when someone from one team might want to post something to only a couple of teams but not the whole company and that's not easily achieveble. Perhaps "team admins" can post to other team news feeds and just not see any of the feed other than their own post? Perhaps business collaboration tools could be more advanced?

    JH
    AvatarImg

    Julien H.

    Computer Software, 51-200 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    Good for company communication, not finished for instant messaging and daily usage

    Reviewed 2 years ago

    If I have to describe Blink about our usage in Kuba, it is a, instant messaging application with feed. Really, if our directors didn't force us to use it, I think we would use google Hangout instead, for a better integration, search, with the reste of google suite.

    Pros

    I really like the concept of feed to allow official communication in the same tool than chat, without sending email. It create a community feeling.

    Cons

    - Searching some discussion with someone is not easy (What we discussed 4 days ago on the chat ?) - I haven't capability to mark a discussion as "unread" (I open the discussion on my phone, see somthing I will have to analyse before answering, I have to send email to me to think about that) - When I do some mistake on a sentence, I have to click on edit, so use the mouse, instead of just use the up...

    Vendor response

    Thank you for your feedback Julien! We are glad that you enjoy the Feed feature and that Blink has created a community feeling in your organisation. Your feature request to mark a discussion as "unread" is currently under review, and we plan to release it in a future update. All of your feature requests have been passed to the Product Team to review. Our Product Portal is a great way to get further feature requests directly into the hands of our Product Team here: https://portal.joinblink.com/tabs/2-under-consideration

    AR
    AvatarImg

    Verified reviewer

    Consumer Goods, self-employed

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

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    Communication Tool

    Reviewed a year ago
    Pros

    Customizable communication tool. Holds all colleagues contacts and can be used as a single point of contact. Very useful and used even more since Covid and has not become a critical point of my daily

    Cons

    Uploads are cumbersome. The platform is good for basic communication but cannot handle large campaigns or file sharing.

    SJ
    AvatarImg

    Steve J.

    Furniture, 501-1,000 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

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    A user friendly platform for our multi national team.

    Reviewed 2 years ago

    Blink has brought our internal comms platform up to date with a familiar, easy to use interface. The support from the Blink team during set up was very good, and ongoing Tech Support prompt and positive.

    Pros

    The Feed has provided an excellent platform for colleagues as well as our Comms team to share company news. We are able to measure via Analytics how this has improved engagement via Likes and Comments. Users familiar with SM platforms feel immediately at home. The Hub delivers a major part of what we wanted to achieve in terms of sharing material across our multi national offices and has become our single source of truth. The ease of use is such that little or no user instruction has been required. As an Admin there is virtually no learning curve when setting up users, or populating content. Having multiple methods of signing users up is useful where colleagues are factory/office/home based.

    Cons

    We would like more flexibility in the Directory in terms of displaying multiple contact numbers i.e internal phone extension, mobile and direct dial numbers. A calendar with room booking functionality would be good. We have yet to integrate with company systems so cannot comment at this time.

    Vendor response

    Hello Steve, thank you for your review and feedback. We love to learn that staple features like the Feed and the Hub are serving your communication and employee engagement needs. We have passed on your suggestion for more Directory flexibility and calendar functionalities to our Product Team. We are always looking to improve Blink, so please be sure to add future feature requests to our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

    JH
    AvatarImg

    Jason H.

    Hospital & Health Care, 201-500 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Blink is the perfect internal communications platform for employee engagement

    Reviewed 2 years ago

    One of the biggest barriers in our line of work, and from team to team within our organization, is a lack of communication, which can lead to assumptions. When there isn’t clear-cut communication, assumptions run wild and morph into rumors or beliefs, which are often exaggerated or false. Now, this isn’t all negative, assumptions can be positive too, but more often than not, assumptions are negative...

    Pros

    Blink allows us the ability to send out mass punch memo-style notifications, news, events, recognition and team alignment that, otherwise, we would not have or would still be doing via traditional email and group texting forms of communication. It's a game-changer for employee alertness to company happenings.

    Cons

    I believe Blink will continue to improve their team chats and team collaboration/task management features.

    Vendor response

    Hello Jason, thank you for your review. We love learning how Blink has been a game-changer in company communication. Our users feedback is important to us, and we greatly appreciate the time you took to let us know what you like about Blink!

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