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Blink Pricing, Features, Reviews and Alternatives

Blink product overview

Price starts from

3.40

/user

Per month

What is Blink?

Blink is a complete employee app and portal solution for mobile teams to encourage communication, enhance productivity, and keep everyone informed. Designed to transform the employee experience by offering a mobile-first experience and one unified communications platform, Blink boasts features such as a customizable activity feed, team calendars, third party integrations, messaging functionality, unified search, and more.

Key benefits of using Blink

  • Facilitate communication between team members and field workers with the Blink messaging feature which allows users to create group conversations where they can share files and information, and search conversation history to find any missed interactions.

  • Manage security and compliance within Blink’s security measures which include data AES-256 encryption, threat monitoring, compliance rules management, auditing, Single Sign On (SSO), and multi-factor authentication.

  • Access workforce analytics to gain insight into employee engagement and highlight positive and negative relationships so that any issues can be anticipated and acted on accordingly.

  • Quickly find documents, messages, emails, and more using the unified search feature which allows users to search across all connected apps and platforms. Integrate with third party applications such as Office 365, Dropbox, G Suite, Salesforce, and more to search across accounts.

  • Build micro mobile-apps within Blink and convert existing web apps into mobile apps for things such as payments, timesheets, training, project management, absence tracking, knowledge search, and more.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    24/7 (Live rep)
    Phone Support
    Email/Help Desk
    Chat
    Knowledge Base

    Training options

    Live Online
    In Person
    Documentation
    Webinars
    Videos

    Blink pricing information

    Value for money

    4.6

    /5

    107

    Starting from

    3.40

    /user

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Blink features

    Functionality

    4.5

    /5

    107

    Total features

    110

    13 categories

    Most valued features by users

    API
    Access Controls/Permissions
    Reporting/Analytics
    Third Party Integrations
    Activity Dashboard
    Alerts/Notifications
    Reporting & Statistics
    Monitoring

    Functionality contenders

    Blink users reviews

    Overall Rating

    4.7

    /5

    107

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.74/10
    Rating distribution

    5

    4

    3

    2

    1

    75

    29

    2

    0

    1

    Pros
    I like how it doesn't confine, I'm able to integrate it with day to day work flows and interact fluidly with those both in and outside my organisation. Professional, modern, fun and effective.

    RR

    Rachel R.

    Generally a good, easy to use app that allows good interaction with colleagues as well as getting news and updates out quickly.

    DL

    Dean L.

    We were able to test Blink for free prior to committing to it, but knew immediately that it was perfect for our needs.

    SL

    Sarah L.

    Cons
    Has been invaluable during the crisis as a means of keeping up to date with colleagues concerns as well as communicating company policy and procedure in a rapidly changing environment.

    st

    shaun t.

    Having to keep the app open to get status and updates. It takes up space and I feel I miss things if I don't have it opened on my desktop.

    DD

    Dane D.

    I'm looking forward to the getting an update to enable messages to be sent after being offline, this would enable. Me to use offline and keep up to date with chats.
    AvatarImg

    Helen W.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    A Surprise Underdog Comes Through

    Reviewed 2 years ago

    I believe we made a great decision by choosing Blink and I would recommend them to any other company looking to up their communication game.

    Pros

    In searching for a new communication platform, I thought I knew what I was looking for and which company I would go with. Blink was added as just another platform for comparison. However, during my first demo, I was convinced this was the right choice. It ticked off all the boxes: top down communication, bottom up communication, side to side communication, individual and group chats, an information repository, and one of the best price points of (in my opinion) even inferior platforms. Plus, they were up front about all costs, so I didn't have to worry about a surprise invoice I would have to explain.

    Cons

    There are a few small functionality issues I have had since getting into the platform (such as not having control over what shows up under an employee name or what is displayed in the Directory), but I have been assured the team is adding my suggestions to their list and looking into how we can work around the other issues.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    Good for company communication, not finished for instant messaging and daily usage

    Reviewed 10 months ago

    If I have to describe Blink about our usage in Kuba, it is a, instant messaging application with feed. Really, if our directors didn't force us to use it, I think we would use google Hangout instead, for a better integration, search, with the reste of google suite.

    Pros

    I really like the concept of feed to allow official communication in the same tool than chat, without sending email. It create a community feeling.

    Cons

    - Searching some discussion with someone is not easy (What we discussed 4 days ago on the chat ?) - I haven't capability to mark a discussion as "unread" (I open the discussion on my phone, see somthing I will have to analyse before answering, I have to send email to me to think about that) - When I do some mistake on a sentence, I have to click on edit, so use the mouse, instead of just use the up...

    Vendor response

    Thank you for your feedback Julien! We are glad that you enjoy the Feed feature and that Blink has created a community feeling in your organisation. Your feature request to mark a discussion as "unread" is currently under review, and we plan to release it in a future update. All of your feature requests have been passed to the Product Team to review. Our Product Portal is a great way to get further feature requests directly into the hands of our Product Team here: https://portal.joinblink.com/tabs/2-under-consideration

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    Fine for communications, lacking in other features

    Reviewed 3 years ago

    More casual internal communications and email but very primitive. Newsfeed is good but difficult to search so only really works for real-time updates. Lack of ability to share files properly limos use severely and the ‘hub’ feature is too basic as it does not allow the creation of pages to view only upload of docs. The admin and access level features are not rounded enough, it’s all or nothing!

    Pros

    Simple IM app and the newsfeed like appearance of the home page. Some limited integrations, calendar works well.

    Cons

    Lacking in support for 3rd party apps, no ability to view documents in the app only have attachments.

    Vendor response

    Hi, We are sad to hear that Blink hasn't lived up to your expectations and appreciate your honest review. It definitely helps keep us in check. To your point, we do have a search feature, which should allow you to not only search Feed posts and Chats but also content on 3rd party integrations. We also have Pages in the Admin Panel, which lets Org and Team Admins create native content for the...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Perfect solution for remote workforce

    Reviewed a year ago

    Using Blink has revolutionised how we have both communicated with our staff and more crucially how they communicate with us. We have been able to get a consistent message out, instantly, which is something we've never achieved before. However being able to receive feedback from all members of staff has brought a new dimension to our staff relationships

    Pros

    The simplicity of the software is amazing. The roll out process to frontline staff takes less than a minute as it is so obvious and intuitive. The speed that it performs without fail is amazing and the constant improvements to functionality are great

    Cons

    Not sure I can put anything here - every snag we've come up the Blink team have worked around and found solutions.

    Vendor response

    Thank you for your review Nathan! We appreciate learning how Blink has transformed your communication. We are always looking for insight on our customer's experience, and it is really valuable to know how intuitive your workforce has found Blink to use.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Blink : An easy collaborative tool to share information inside the teams !

    Reviewed 10 months ago

    This tool is very useful, and I'm using it every day - even every minute - to share information with my team, or other people of my company. The global feed and the "history" allow also to don't miss information.

    Pros

    The product is easy to use. The possibility to create group is very interesting, as group can be done with the right persons to talk a specific subject. The global feed allows to share general information about the company.

    Cons

    The copy / paste option is working only in the blink feed. No possibility to copy directly to a Google Mail by example.

    Vendor response

    Hello Christophe, it is great to hear that you have had a positive experience with Blink! Your feedback on the copy/paste function has been passed to our Product Team. We are always looking for new insights and features to improve Blink, and we encourage our users to visit the Product Portal to make additional feature requests here: https://portal.joinblink.com/tabs/2-under-consideration

    Blink FAQs and common questions

    Q. What type of pricing plans does Blink offer?

    Blink has the following pricing plans:
    Starting from: $3.40/month
    Pricing model: Subscription
    Free Trial: Available


    Q. Who are the typical users of Blink?

    Blink has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Small Business


    Q. What languages does Blink support?

    Blink supports the following languages:
    English, Dutch, French, German, Norwegian (Bokmal), Polish, Portuguese, Romanian, Russian, Spanish, Hungarian


    Q. Does Blink support mobile devices?

    Blink supports the following devices:
    Android, iPad, iPhone


    Q. Does Blink offer an API?

    No, Blink does not have an API available.


    Q. What other apps does Blink integrate with?

    Blink integrates with the following applications:
    Microsoft SharePoint, GitHub, Todoist, Dropbox Business, Jira, Datadog, Zapier, Trello, Pingdom, Zoom Meetings, Microsoft Teams, OpsGenie, SAP SuccessFactors HXM Suite, SAP Business One, Airbrake, Salesforce Sales Cloud, Okta, Microsoft 365, Sentry, ServiceNow, Raygun, Zendesk


    Q. What level of support does Blink offer?

    Blink offers the following support options:
    FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat, Knowledge Base

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