Blink Pricing, Features, Reviews & Comparison of Alternatives

Blink

Employee app & portal for remote teams

4.75/5 (20 reviews)

Blink overview

What is Blink?

Blink is a complete employee app and portal solution for mobile teams to encourage communication, enhance productivity, and keep everyone informed. Designed to transform the employee experience by offering a mobile-first experience and one unified communications platform, Blink boasts features such as a customizable activity feed, team calendars, third party integrations, messaging functionality, unified search, and more.

With the aim of helping teams to communicate, whether in the office or the field, the Blink feed provides a mobile-first, personalized work feed to present all key information in one place. The universal feed can be used to communicate relevant messages, news, videos, documents, training content, or notifications, and the integrated solution creates one streamlined workflow without the need to switch between other business apps. Blink also integrates with other communications tools including Office 365 and G Suite to provide a team events calendar, with data combined from any connected accounts, as well as a universal search functionality which searches for data across all linked applications.

Blink provides users with the tools to create micro-apps within the Blink platform so that businesses can create their own system without the need for the technical knowledge required for creating a native mobile app. Users can create micro-apps within Blink for connecting access and payment cards, absence management, project reporting, automating timesheets, training booking, knowledge search, and more, and apps are optimized for desktops, mobiles, and tablets.
joinblink.com

Pricing

Starting from
£3/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Canada, Europe, Middle-East and Africa, United Kingdom

Supported languages

English
Blink screenshot: The Blink feed can be personalized for each user and displays key information, tasks, and alertsBlink - Your Digital WorkplaceBlink screenshot: The messaging tool facilitates communication between team members and groups can share photos, documents, videos, and more Blink screenshot: Employee profiles can be created for each team memberBlink screenshot: Users can manage their calendar and view upcoming appointmentsBlink screenshot: The time management tool within Blink allow users to view their days schedule and prioritize tasksBlink screenshot: Workforce analytics provide users with insight into relationships and engagement between team membersBlink screenshot: Blink provides a translation option within message feeds for multi-language communicationBlink screenshot: Blink can be accessed on any device for users in the office or in the field

Blink reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.5
  4.5
  4.6
Helen Waugh

Blink is really awesome!

Used daily for 2+ years
Reviewed 2018-03-20
Review Source: Capterra

Pros
Blink provides me with an excellent way of communicating with colleagues and getting company updates out to the wider business. I find it better than email as it has a more natural flow and much more efficient as you can create multiple relevant chats and groups for all your requirements. Notifications are great and it intergrates with all my other apps.

Cons
I'm looking forward to the getting an update to enable messages to be sent after being offline, this would enable Me to use offline and keep up to date with chats.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Peter Hollis

We use Blink as our main communication tool as we are split between two office or on customer site.

Used daily for 6-12 months
Reviewed 2018-03-20
Review Source: Capterra

Pros
After several false starts with other applications, the team quickly adopted Blink. Within two weeks we had rolled out Blink as the tool of choice. We are distributed over two offices and/or on customer site - so having a central messaging tool that everyone uses is great. New joiners find it easy to learn/use. We have some company-wide channels, individual team channels, lots of ad hoc groups, and then normal direct messaging. Due to the ease of use we use it regularly to bring small/ad hoc project teams together in order to share documentation and messaging. The fact that there is a desktop app, a web app, an iOS app and Android app means Blink can be used where ever you are. We like the lightning-quick search, have linked it to both Jira and Office 365, and have plans to extend it with an in-house Bot. New features are released on a regular basis and if we have any questions then we have found the support to be very quick and helpful.

Cons
The main limitation is that we still need to use a separate application for screen sharing and voice calls. It would be nice if this feature was added. However, we would rather use Blink for messaging and sharing than go to product that was a unified platform but a poorer experience. For that reason we still currently use Skype for Business for voice and screen sharing but have chosen not to use Microsoft Teams for colloboration as we think Blink is a far better experience.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Akia Lynch

Inexpensive product by Amazon for home protection

Used daily for 1-2 years
Reviewed 2020-01-10
Review Source: Capterra

I bought one camera so that I could see what was happening on my doorstep when I was away. I liked it so much I bought two more cameras and installed them both outside and inside the house. I like the ability to use the camera as a way of communicating with my children as well. Especially when they stop answering their phones. I can get their attention with the two way feature and see what they are doing at home as well.

Pros
I like how easy it is to install. I also like that the app works well on a smart phone to see what is happening when a person is not home. I really like the feature of some of the cameras that allow two way conversations.

Cons
I do not like that sometimes the camera is triggered by any small movements which use the battery power faster.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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Anonymous

Fine for communications, lacking in other features

Used daily for 6-12 months
Reviewed 2019-07-01
Review Source: Capterra

More casual internal communications and email but very primitive. Newsfeed is good but difficult to search so only really works for real-time updates. Lack of ability to share files properly limos use severely and the ‘hub’ feature is too basic as it does not allow the creation of pages to view only upload of docs. The admin and access level features are not rounded enough, it’s all or nothing!

Pros
Simple IM app and the newsfeed like appearance of the home page. Some limited integrations, calendar works well.

Cons
Lacking in support for 3rd party apps, no ability to view documents in the app only have attachments.

Response from Super Smashing


Hi,

We are sad to hear that Blink hasn't lived up to your expectations and appreciate your honest review. It definitely helps keep us in check.

To your point, we do have a search feature, which should allow you to not only search Feed posts and Chats but also content on 3rd party integrations. We also have Pages in the Admin Panel, which lets Org and Team Admins create native content for the platform - this should address your concerns about the Hub. Access to different levels of teams or user permissions can be customised in the Admin Panel - it would be great to get your thoughts on what's missing (hello@joinblink.com). We have passed on your feedback regarding limited previews of files (since last month this is available for PDF and Word files but we don't yet support all types). Glad that you find the platform helpful for internal communications and hope to hear from you soon!

Thanks again,

The Blink Team

Rating breakdown

Ease of use
Features

Likelihood to recommend: 5/10

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Katherine Blakey

Alternative Intranet

Used daily for less than 6 months
Reviewed 2019-05-20
Review Source: Capterra

We're still playing around with the features but so far after less than a month we are happy with what we are working with.

Pros
- free for up to 20 users - great alternative to a company intranet / communication portal for the micro businesses who want to share their management system documentation with field staff and don't want to fork out expensive licences with Microsoft for similar products like yammer / SharePoint. - if you are IT savvy and know how to build microapps feature will draw your attention. - Can download on android and iOS devices - Has a desktop app for windows and iOS devices

Cons
- you have to purchase the premier package at a monthly cost per user to do branding. It would be good if there was a fixed fee per month for up to 10 users for the small companies e.g. £20 plus VAT.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Blink pricing

Starting from
£3/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

Blink Teams: free forever model available with unlimited messaging and one connected Office 365 or GSuite account.

Unified Search: £3/user/month with the ability to connect multiple GSuite and Office 365 accounts.

Blink Feed: £5/user/month with the ability to connect unlimited business apps to the Blink feed.

Blink features

Activity Dashboard
Auditing
Automatic Notifications
Collaboration Tools
Compliance Management
Monitoring
SSL Security
Third Party Integration

API (320 other apps)
Access Control (111 other apps)
Activity Tracking (89 other apps)
Alerts / Escalation (80 other apps)
Application Integration (75 other apps)
Data Import/Export (111 other apps)
Data Visualization (75 other apps)
Drag & Drop Interface (99 other apps)
Real Time Data (88 other apps)
Real Time Monitoring (98 other apps)
Reporting & Statistics (115 other apps)
Workflow Management (103 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for Blink

Key features of Blink

  • File sharing
  • Knowledge management
  • Social recognition
  • Employee guides
  • Cultural alignment
  • Data encryption
  • Absence management
  • Automatic notifications
  • Calendar sync with Google
  • Collaborative workspace
  • Communication management
  • Compliance management
  • Custom forms
  • Discussion board
  • Document storage
  • Employee database
  • Employee portal
  • Employee self service
  • File transfer
  • Full text search
  • Instant messaging
  • Microsoft Office integration
  • Multi-language
  • Real time notifications
  • Search functionality
  • Single sign on
  • Security & encryption
  • Status tracking
  • Third party integration
  • Activity dashboard
  • Prioritizing
  • Visual analytics
  • Time & attendance tracking
  • Chat functionality
  • Surveys & feedback
  • Team calendars
  • Dashboard creation
  • HTML5 technology
  • Archiving & retention
  • Performance reports
  • Collaboration tools
  • Self service portal
  • Project management
View All Features

Benefits

Facilitate communication between team members and field workers with the Blink messaging feature which allows users to create group conversations where they can share files and information, and search conversation history to find any missed interactions.

Manage security and compliance within Blink’s security measures which include data AES-256 encryption, threat monitoring, compliance rules management, auditing, Single Sign On (SSO), and multi-factor authentication.

Access workforce analytics to gain insight into employee engagement and highlight positive and negative relationships so that any issues can be anticipated and acted on accordingly.

Quickly find documents, messages, emails, and more using the unified search feature which allows users to search across all connected apps and platforms. Integrate with third party applications such as Office 365, Dropbox, G Suite, Salesforce, and more to search across accounts.

Build micro mobile-apps within Blink and convert existing web apps into mobile apps for things such as payments, timesheets, training, project management, absence tracking, knowledge search, and more.