Lucy Knowledge management tool for midsize to large businesses ( 5.0/ 5 1 review) 198 Alternatives to Lucy
Explore a recommended list of Lucy alternatives for your business in 2019. Compare alternatives to Lucy side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
100% free CRM, collaboration and communication tool suite
What users mention about Bitrix24 See all reviews Poor technical support, lack of access to all services for a long time, there is no guarantee of system recovery if data is lost. After using this app for a while, I can tell that this is an excellent tool. We are very happy of its functionalities. I lost my account as I was not using it during my traveling, and I lost all my data associated with.
Omnichannel customer engagement platform.
What users mention about Engagement Cloud See all reviews I love the combination of a great interface for building campaigns along with robust automation and behavioral marketing tools. I like the recommended templates that come in Dotmailer. We are excited to implement triggered campaigns. Easy to use, great automation workflow building, solid reporting, good integration with Magento backend.
Powerful Email Marketing Automation Suite
What users mention about Campaigner See all reviews Had a few weeks where our emails were being marked as spam. Strongly disliked the transfer from streamsend, lost all of our content in the transition. The setup is easy to do and the execution is simple. The customer service for this software is great in being helpful and friendly. The experience has been more or less good. The times I have needed to contact customer support, they have been amazingly responsive and helpful.
Marketing automation platform for mid-market companies
What users mention about Net-Results See all reviews The Lead Scoring module has been very effective in allowing us the ability to assign 'interests' to our visitors based on web page activity. Our marketing organization would be dead in the water without Net-results. The ability to use purchased lists for emails was really helpful for us. Most email platforms don 't allow purchased lists.
Data Driven Email Marketing for eCommerce
What users mention about Remarkety See all reviews We used Remarkety for around a year. The software has some fantastic marketing automation features, CRM integration and list management is great. Love the easy ability to follow up with customers and potential prospects. Fantastic product - best email service I have tried (and I've tried a few!).
Own your time. Master your business.
What users mention about vCita See all reviews I work with busy authors and they love the ease of scheduling their own appointments with Vcita. Thank you for saving me time and headaches. I love that new features are being added all the time. I love that I can integrate it with my website. There were some problems with my gmail account at first. However the problem was a setting on my end, not vCita.
CRM & Marketing Automation built for SMB success
Marketing automation software made visual.
What users mention about Autopilot See all reviews Autopilot helped me target a specific problem of client engagement within my company - the lack of personalization. Marketing automation - you probably need it. Has it been accessible, easy to setup, and affordable. Outstanding documentation, tutorials, and how-tos. Flight School lessons go beyond the basics and really fortify your skills.
Predictive lead scoring for sales & marketing
Marketing automation for eCommerce
What users mention about Bronto See all reviews I like the report functionality that is available. Account managers are also very responsive to your needs and training team is fantastic. Ecommerce integration is excellent, CRM features are excellent, marketing automation is second to none. Pretty good experience although it could have some better interfaces.
Build your bot now, no coding required.
Email marketing solution with digital signatures & tracking
Email marketing automation tool
Marketing automation tool for lead generating websites
Affordable marketing automation for all business sizes
What users mention about SharpSpring See all reviews The fact that there are no long-term contracts ensures that you will not have buyers remorse, but I doubt you will. The easy to use navigation and schedule features are great, I love the ability to post to fb and Twitter at the same time. Sharpspring is the perfect solution for SMB's looking to increase sales conversion and do a better job at following up with customers.
Email marketing & social media marketing software
What users mention about iContact See all reviews They have an excellent support support. Their strategy advisers are very experienced and motivated, and help achieve successful campaigns. What we love most is it's super easy to use, and it give us great response. It's great for small business like us. The professionalism of each email because of their awesome templates are top notch. I highly recommend them.
Complete CRM for sales, marketing, and operations
What users mention about GreenRope See all reviews It replaced the horrible infusionsoft product and its terrible customer service. Staff is great to work with, and they are very responsive from the top down. The customer service is excellent, they're very responsive and happy to help.
Cloud-based, drag & drop marketing automation platform
What users mention about emfluence See all reviews The only con would be that I find it difficult to find what I'm looking for at times, but I would consider that more of a user error than a flaw in the system. This may be because i use a template in Emfluence, but i've had trouble creating dividers in the template the way it was set up. Again, could simply be because of the template or user error. I have really enjoyed using emfluence and even with the template created, it's a really great platform and tool to use.
Advertising performance optimization platform for marketers
Full Stack Marketing Automation Software for Marketers
What users mention about Freshmarketer See all reviews There are bugs that might irritate you. It is still in the developing stage so most of the issues get fixed but you will experience new ones but it is evolving. Keeps your workflow clean. Very intuitive, good for efficient onboarding. So it does save a lot of money at the end of the day which is a big plus. Chrome extension is really helpful.
AI-powered Growth Marketing Platform
Lead information scanning & qualification for events
All-in-one management software built for small business
What users mention about Thryv See all reviews I really like the functionality of this software and how for me it is pretty easy to use. The support team is pretty awesome and helpful. Thryv is awesome, incredible, and it produces immediate results. After 30 years in business I am proud to say, 2019 has been our best year ever. I do appreciate this website and Team doing their best to help me. I hope this relationship works out.
Integrated sales & marketing software for growing teams
What users mention about EngageBay See all reviews Automation is simple but powerful and there are great things coming that will make this one of the best tools out there. The best part of the software that I liked personally is, the way it helps us in creating the landing pages effortlessly and efficiently. Customer service was amazing and the platform was suprisingly so easy to use.
Web push notifications for mobile & desktop
Marketing automation with machine learning
Digital advertising spend tracking, reporting & optimization
Event-specific CMS for Marketing and HR teams
What users mention about Localist See all reviews The approval of events is pretty easy and it's nice to have all the info involved - when and who submitted it. The calendar has a nice look and has a lot of features integrated into it. It has been stable and reliable throughout the time we've used it. The solution is very flexible to our needs and the branding capabilities are impressive.
Marketing automation and mobile analytics platform
Customer data platform for SMBs
Google and Facebook Ads Automation and Optimisation Tool
Artwork & marketing material creation solution
Business marketing software for small businesses
What users mention about Revetize See all reviews In addition to the increase in visibility I have received since using Revetize, I have also benefitted from increased customer loyalty. And sending out promo's has been awesome. Thanks to Revetize we are happy camper's. There are a lot of things you can customize, and it relieves some of the headache marketing can cause. Its set up nice, and is very appealing.
Optimize Customer Experiences at Scale
CRM for sales, marketing & support teams
Sales & marketing solution for healthcare professionals
Actionable customer intelligence for brands & enterprises
Marketing automation and services for SMBs
What users mention about Direct Mail See all reviews Sometimes we have OPT-In list but recipients clicked on Spam Complaints. We use filters to be sure that recipients are OK. Best means (by which users are honored in terms of their time for messaging) to communicate with various constituents. May be we need more template to choice, but really is difficult to find something that is not working well, but please continue to develop so we can remain with you.
Generate B2B sales leads from website visitors
What users mention about Leadfeeder See all reviews Leadfeeder has been a great help to identify the companies which visit our website. I don't think there is much more that I would want out of this software. I think they have done a fantastic job. Overall I have been very please with the product. It provides a great quick-glance for the sales.
Personalized SMS marketing & client lead outreach platform
What users mention about Texting Base See all reviews What a cool program and I know it was one of the reasons I won. Thanks Texting Base, you rock. I was very skeptical but I was already here so I decided to go for it. The best part is the staff will help you with every step if need.
See your customers in full color.
What users mention about Drip See all reviews I find it's a simple, affordable solution that provides great support for automation. It just works, and that's what I love about it. It's worth digging into again, its capabilities are probably the best out there if you can get your head around it. First of all, customer service has been fantastic. It's also great how it can work together with a number of third-party software when needed.
Marketing automation for franchises, and small businesses
Email campaign creation, delivery & analysis platform
What users mention about Sender See all reviews Great for the newbie that doesn't want to deal with setting up their own email servers. Easy to use and personalise and it obviates mail not going to JUNK. It was easy to upload material , lists, and user interface is friendly. If your starting with email marketing and MailChimp isn't for you then this might be a great choice.
Reputation management with reviews, social & SEO tools
What users mention about NiceJob See all reviews The nicejob had done a great job in building a customer trust and with the help of nice job we are geting very NICE SEO. I am very impressed with the initial induction process that nice job had. Ve tried other software for getting reviews. At first I wasn’t happy with nice job ,but they’ve gotten much better since my first attempt. What users mention about Zaius See all reviews The video embed feature is great as we are working to create better video content to share with our subscribers. The quality of support is good and the fact that it's fully automated and dynamic. The editor for creating emails is very well designed. Early adopter, big fan of platform, even bigger fan of the folks who stand behind it.
Digital Marketing Optimization Software
Cloud-based marketing automation solution
Email marketing solution for businesses of all sizes
Lead Assignment in Salesforce | Round Robin | Load Balancing
Cloud marketing automation platform
What users mention about Act-On See all reviews I like Act-On's best quality and power to price ratio. The product is at least as good as my evaluation of Marketo for a lot less. Locked into a major contract, which even with their lack of performance, is tough to leave. Their UI is really, really bad. There may be other big brands out there, but this is a great solution at an affordable price.
Business management solution for small to large businesses
What users mention about Kartra See all reviews Having spent a good few years attempting to teach myself how to market my business, Kartra felt like a miracle made just for me. There were some templates to use and the webinar help sessions we useful. It provides realtime actionable data to make good decisions. It has all the bells and whistles you need for email marketing on one bundle that is super super simple to use.
Powerful marketing automation & CRM built for SMBs
What users mention about Infusionsoft See all reviews The price is good, and they are responsive in helping navigate the product. The product features provide all you want in marketing automation. Excellent features that a company can grow into along with fantastic, responsive assistance when needed. When challenged about the misleading sales, the sales rep vanished and even after cancellation of the contract, Infusionspoft tried to withdraw payments and refused to refund them.
CRM & Marketing for small businesses and marketing agencies.
What users mention about Hatchbuck See all reviews It's very user friendly and they are open to suggestions for improvement from their customers. Their support team is also fabulous. I also love the ability to track email statistics and keep an eye on what emails have the best responses and open rates. Excellent customer service and training - easy to use - great help features and video.
Real estate management for brokers and enterprise
What users mention about kvCORE See all reviews I love the ease of use and love how my clients receive automated emails/campaigns and are never "forgotten. KvCore shows a strong commitment to improve the product steadily. KvCore integrated my flow of business into their solution. This is causing problems with our seller leads and since we turned the system on last week have had three confusing situations with sellers.
Automation, Marketing & Transactional Email, and SMS Service
What users mention about Sendinblue See all reviews Perfect pricing among all of the providers even can be used for FREE. Join it and make a brilliant growth in your business. First class product and experience. Their friendly, helpful support is outstanding and I would highly recommend them. This is the worst and most deceptive company I've ever experienced in the email marketing world.
An integrated marketing solution for marketers & agencies
What users mention about ActiveDEMAND See all reviews Lead nurturing is critical and fairly easy to set up. The on-line support/chat function is good, but the people are GREAT. Easy to use for someone like me who is technologically challenged. I like how easy it is to create a landing page for an event sign up, etc. The process of Lead Nurturing with sophisticated logic and decision making, while I or my clients are sleeping is a huge labour saving feature.
Email marketing solution for eCommerce platforms
What users mention about Klaviyo See all reviews It has amazing tracking and analytics that are easy to understand and help you see where you are converting sales and where you need to improve. Our emails look great on computers and devices. Ve called for help several times and the customer service is superb. It is very intuitive and it's very easy to customize emails. They have a lot of great templates that you can use to make great emails very fast.
Powerful, Yet Simple Shipping Software
What users mention about ShippingEasy See all reviews ShippingEasy was great, tech support was top notch. They were more then happy to help me through the learning curves I encountered. Its been great so far and the Help that I've received from support team and other reps that have helped me has been wonderful. Loved support team, my shipping easy buddy!!! Thanks for not making me feel like your a robot or that im retarted hahaha.
Email and advertising marketing automation platform
What users mention about Mailchimp See all reviews Once when we used the bulk email for a campaign, we had a couple of misfits who clicked to complain that our emails were spam or inappropriate. Overall it's been a very good experience. We've used other similar softwares and MailChimp has been the best of its kind for our business. I love the ease of set up and customizability. The integration with ecommerce is really nice as well.
Salesforce B2B marketing automation for marketing & sales
What users mention about Pardot See all reviews Pardot is awesome for the ability to track and measure the success of email and content campaigns, especially helping with our AB campaigns. It has is easy to use and customer service is great. They have great features and functionality and quality is great. Overall good product in wealth management marketing with a solid integration into Salesforce. We market our funds to advisors around the country.
Marketing platform for businesses of all sizes
What users mention about Marketing 360 See all reviews My student response to it has been great. The marketing and creative team were responsive to my needs and results of have been very good overall. They created an amazing website us that is user friendly and fits us perfectly. Jenny, my contact for Madwire has been WONDERFUL. I have worked with many companies & reps similar to 360-Mad Wire and I have been dissatisfied with most of them until now.
Powerful tools and expert guidance to market your business.
What users mention about Constant Contact See all reviews Love the ability to see who is opening emails, clicking, ignoring, etc. It is super helpful to have these kind of analytics. Great for somebody just starting out. The customer support team is great super responsive very quickly. Great email tool, templates are great and are very helpful in keeping in touch with clients.
The world's easiest e-mail marketing
What users mention about GetResponse See all reviews The best part of this service is the ease of designing your own mailers with highest level of flexibility. Other features are equally good. Very Poor Service & they threaten that they will delete the service after collecting all our contacts. I also like how GetResponse has great design capabilities so that whenever we send out an email, we look like a professional company.
All in one inbound marketing platform
What users mention about HubSpot Marketing See all reviews They are usually followed up with an "oops we screwed up" email clarifying that something went wrong and I was sent that by mistake. I am and remain a HubSpot fan and advocate, but I am not always convinced that they are they best value for the service they offer. I have had the best quality service and technical assistance to help me master the inbound-marketing.
Email Marketing, Marketing Automation, CRM/Sales Automation
What users mention about ActiveCampaign See all reviews ActiveCampaign is a great option for beginners because it's easy to use and very affordable. Their customer support is amazing and I would highly recommend that you use them. Thank you, Active Campaign, for being a great company to work with and for taking my business to the next level.
Project & Issue Tracking Software - See why we're #1!
What users mention about JIRA Software See all reviews The ease of linking tickets, great visibility and powerful team reports. Very scaleable and works great together with Confluence. What I like most about Jira is that it consists of numerous interesting features. I like its extreme ease of use. This solution allowed my team and me the ability to track our projects in a sufficient manner that lead to great project success.
Automate sales & marketing follow up activities
What users mention about Blitz See all reviews It has helped create folders, creates leads and help with marking certain opportunities as won. Overall it's been pretty fantastic. Tina Cannon is a great support specialist. If you used the system a lot, little things like that save time. You guy have been great to work with so far.
Email Marketing Software that is Affordable & Intuitive
What users mention about SendX See all reviews It is hell of expensive. When compared with other email marketing software, you'd realize that SendX is way too expensive. We're using this for small opt-in campaigns. Looking really good so far, and the customer support is excellent. So far we have been pretty happy with the service and the speed with which the product is evolving.
Marketing automation platform with push notifications
Customer relationship management solution for SMEs
Your smart assistant for the workplace
All-in-one performance monitoring tool for DevOps and IT
What users mention about Site24x7 See all reviews My quibbles are that we have received false alarms on occasion, sometimes caused by their server agents, which have been a little flakey sometimes. Also, the pricing can be confusing. It is so extensive that you can get lost in the web interface, some functions could be a little simpler to manage. Alerting with sms and telephone call world wide. Good overview of what is going on in you environment.
Retail analytics solution
AI powered marketing copy optimization tool
Social media marketing solution for SMBs
Search-powered analytics and visualization tool
Predict and prevent losses in production yield and quality.
Recruiting process automation suite
Virtual assistant for sales & marketing teams
Expense report audit solution with artificial intelligence
Feedback analysis for customer experience
Cloud-based robotic process automation solution for SMEs
Cloud-Scale Monitoring Platform For Metrics, Apps, and Logs
What users mention about Datadog See all reviews So nice to have that event stream and subscriptions. And it's very easy to share your findings with colleagues. Datadog is a great application for very specific uses - To me, it feels like it was made to monitor AWS and AWS only not Azure. Very good customization to UI. Very good hardware support , even bare metal servers.
BI & dashboard software for multiple, large data sets
What users mention about Sisense See all reviews The support is outstanding and the account managers are always there making sure your experience is successful. Sisense is good and beautiful looking very clean and innovative. Application running smooth and clear. They have the best and the brightest. I think the Sisense Community for users should release more creative content.
Build your first bot in 10 minutes
What users mention about ChatBot See all reviews The obvious con for Botengine is the fact it is only useful to web visitors when they have simple complaints and is unable to handle complex customer complaint situations. This is probably more of a weakness of LiveChat that utilizes ChatBot than the bot itself. We are now able to leave our Chat on 24/7, when previously we had limited hours (due to staffing) for the Chat.
Artificial intelligence powered data extraction
Reduce Internal Repetitive Requests
What users mention about Spoke See all reviews Setting up the knowledge base was fun. Using it has been the easiest tool that we use currently. The team all the sales and spin-up process is top notch and extremely responsive. A very targeted software that fits a specific need perfectly.
Everyone's Favorite All-in-One Social HR Software
What users mention about WebHR See all reviews Quality of being customizable is very fascinating. Organograms are also very attractive and informative. Approval for every requisition one by one is great feature, it is very useful, and we get email also it is also a good feature. I am a big fan, but I do wish for them to improve their support response time and follow-up.
AI-powered customer engagement platform
The smarter, faster way to produce quality digital learning
What users mention about Elucidat See all reviews It's just a great tool and the technical support from the team is the best I have every encountered from a supplier. A great advantage of Elucidat is it's support team - very fast to respond and solve the issue. The final look of courses made on elucidat are terrific and very different from any other authoring tool. In short , it has its own identity.
Self-service support & customer education platform
What users mention about elevio See all reviews For what it sets out to do, elevio does it fairly well. However, as our business needs get more complex we're worried that the functionality of elevio will not be sufficient to keep up. Great product, great team, great value to our business. Elev.io is an amazing knowledge base for in-app help.
Knowledge sharing & insights platform
What users mention about Bloomfire See all reviews Kind of clunky interface and not as intuitive as I'd like. Not too familiar with other tools so not sure what to recommend. I love how simple it is - it's not a be-all, end-all software. It's a KMS, and it's a very very good one. We have had great success implementing this tool for social learning. Several employees it is easy to use and navigate.
Powerful help desk & service management software
What users mention about Vanilla Forums See all reviews Easy moderation tools, FANTASTIC customer support/success team, and lots of great tools for the community such as badges and reactions. Overall, we have a good experience that can become perfect if few features will be added\fixed. The onboarding process with Vanilla has been exemplary. Customer support has been supportive, helpful and friendly.
Cloud-based knowledge management platform
What users mention about Helpjuice See all reviews What I like most is it's clearness. In other words, the fact that it's kind of a wide open look, like a canvas, feels nice to me. I enjoy getting the weekly analytics. The support team has been great, and resolve my issues/requests in less than 24 hours. They don't make me feel like I'm a nuisance. They make me feel like I am helping them to build a better app.
Document management for technical writers and content teams
Developers Enabling Developers
What users mention about AnswerHub See all reviews The folks at DZone are wonderfully responsive both electronically and in person. The related questions feature is really useful. Topic list is useful, if people tag questions appropriately. Its difficult to navigate. Also issue can be locked or closed by the moderator which is really frustrating.