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My AskAI Logo

Create an AI chatbot for your Customer Support.

Table of Contents

My AskAI - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: September 2026

My AskAI overview

Based on 82 verified user reviews

What is My AskAI?

My AskAI is an artificial intelligence program offering key features such as natural language processing and chatbot functionality, among others.

Who uses My AskAI?

Reviews for My AskAI come from a wide variety of industries, including education management (10% of reviewers), accounting (9%), and computer software (9%). The most frequent use case for My AskAI cited by reviewers is artificial intelligence (93% of reviewers).

Starting price

149flat rate /
per month

Alternatives

with better value for money

Do you work for My AskAI? Manage this product listing

My AskAI’s user interface

Ease of use rating:

My AskAI review summaries overview

Verified reviewer profile picture

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(2)
3-4(27)
5(53)

What do users say about My AskAI?

Reviewers indicate My AskAI is very easy and quick to set up, making it accessible for small businesses and teams with limited technical resources. They find the installation process straightforward and appreciate that it requires minimal internal support to get started. Some say the user-friendly interface saves them time and effort, and they can deploy it rapidly.

They report, however, that certain aspects can be confusing, such as package options and back-end setup. Some feel training the AI’s answers could be simpler, and a few mention that available packages may not fit all needs perfectly.


Who uses My AskAI?

Based on 82 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Government Relations
Electrical/Electronic Manufacturing
Consumer Electronics
E-Learning
Others

Use cases

Artificial Intelligence
Virtual Assistant

My AskAI's key features

GetApp's analysis of 39 verified user reviews collected between May 2023 and February 2024 identifies My AskAI's most critical features and summarizes user sentiment about those features.

Natural language processing

Reviewers appreciate My AskAI's Natural Language Processing capabilities. They highlight that NLP allows My AskAI to understand and process human language accurately, providing relevant responses to user inquiries. Users report that this makes interactions more intuitive and user-friendly, fostering a positive experience. They find it particularly helpful for recognizing patterns and analyzing intent behind questions. However, some users mention occasional context issues, like misidentifying individuals in documents. Overall, they feel NLP is fundamental to My AskAI's human-like conversation quality. Of the 24 My AskAI users who gave detailed accounts of their use of Natural Language Processing, 96% rated this feature as important or highly important.


Chatbot

Users report that My AskAI's Chatbot is easy to set up and highly customizable. They appreciate its intuitive interface and the ability to categorize and structure ideas effectively. Reviewers indicate that the chatbot is valuable for answering visitor questions and providing baseline responses. They find it integrates well with other applications and is easy to configure. Some users wish for quicker response times, but overall, they feel the chatbot is a core function of My AskAI, offering a user-friendly and interactive experience. Of the 25 My AskAI users who gave detailed accounts of their use of Chatbot, 88% rated this feature as important or highly important.


All My AskAI features

Features rating:

Access controls/permissions
Activity dashboard
AI/Machine learning
Alerts/Escalation
API
Automated responses
Collaboration tools
Conversation intelligence
Customer communication
Customer engagement
Customer experience management
Customizable branding
Customization
Data extraction
Data import/export
Drag & drop
For ecommerce
For sales teams/organizations
Intent recognition
Interaction tracking
Knowledge base
Knowledge base management
Knowledge management
Live chat
Machine learning
Monitoring
Multi-Channel communication
Multi-Language
Multiple data sources
Performance metrics
Personalization
Reporting/Analytics
Role-Based permissions
Search/Filter
Sentiment analysis
Support ticket management
Tagging
Third-Party integrations
Ticket management
Trend analysis
Virtual personal assistant (vpa)
Widgets
Workflow automation

My AskAI alternatives

My AskAI logo

Starting from

149

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

49

One-time payment

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Tidio logo

Starting from

24.17

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

148

One-time payment

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

My AskAI pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Pro

149

Per month

Features included:

  • Integrate with your Intercom, Zendesk, Freshdesk inbox
  • Replies & handovers all within your existing support platform
  • Add & sync unlimited help centres, websites or documents
  • Connect & sync with Google Drive, Notion + many others
  • Guidance instructions
  • Answer improvement tools
  • Chrome Extension AI Copilot
  • AI customer satisfaction (CSAT) scores
  • Connect live user data to personalize responses e.g. recent orders
  • Advanced Actions & Tasks e.g. refunds, cancellations, etc.
  • Automatic tagging e.g. contact reason, sentiment, etc.
  • Custom answers
  • Advanced insights, analytics & alerts
  • Export insights & conversations
  • Fully multi-lingual (95+ languages)
  • Unlimited team seats
  • Private mode for internal use
  • Add on: API, Slack, Teams & Zapier access ($49/mo)

Enterprise

999

Per month

Features included:

  • Dedicated success manager
  • SOC-2 (Type 2) report access
  • Custom integrations & APIs
  • Custom features
  • Whitelabel solution / API access
  • Unlimited AI agents
  • Highest priority Enterprise support
  • White glove setup & onboarding
  • Invoice billing (monthly, quarterly, annually)
  • Discounted volume pricing
  • Everything in Pro

User opinions about My AskAI price and value

Value for money rating:

To see what individual users think of My AskAI's price and value, check out the review snippets below.

“They can quickly connect all of the onboarding documentation allowing new team members to ask questions and find the answers without search through files.”
Verified reviewer profile picture

Don H.

Founder

“You can add your own content to the tool so answers are company centric.”
DD

Doug D.

Developer

My AskAI integrations (12)

Integrations rated by users

We looked at 82 user reviews to identify which products are mentioned as My AskAI integrations and how users feel about them.

Slack logo
Slack

Integration rating: 5.0 (2)

Zapier logo
Zapier

Integration rating: 5.0 (1)

“connection keeps dropping”

JF

Jennifer F.

CEO

WordPress logo
WordPress

Integration rating: 4.0 (1)

“Recogemos los leads que entran en la web y los procesamos desde el ERP.”

OR

Oscar R.

Administrativo

Bubble logo
Bubble

Integration rating: 5.0 (1)

Integration rating: 4.0 (1)

HubSpot CRM logo
HubSpot CRM

Integration rating: 3.0 (1)

My AskAI support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
24/7 (Live rep)
Chat
Phone Support

Training options

Live Online
Documentation
Videos

My AskAI FAQs

Q. Who are the typical users of My AskAI?

My AskAI has the following typical customers:
Small Business, Mid-size Business, Large Enterprises

These products have better value for money


Q. What is My AskAI used for?

With My AskAI you can create an AI chatbot using your company's website and knowledgebase content in minutes, without code, then add it to your site to help customers or use it internally to help staff. My AskAI lets you upload entire websites and knowledgebase (updated automatically) to a single AI chatbot that you can then ask questions to and get answers back in plain English. Use our Insights to see what users of your AskAI are asking so you can improve your product, your AskAI, or just see where people are getting stuck. Then customize the look and feel of your AskAI with custom colors, logos, and CTAs on your widget. My AskAI uses a combination of OpenAI's GPT-3.5 and GPT-4 to answer your questions to ensure you don't have to worry about which model to use or pay additional fees. Any content uploaded to My AskAI is private and not used to train any OpenAI models.


Q. What level of support does My AskAI offer?

My AskAI offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat, Phone Support

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