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Office Chat Logo

Instant messaging service for SMBs

Table of Contents

Office Chat - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

Office Chat overview

What is Office Chat?

Office Chat is an internal instant messaging application for SMBs, allowing employees to communicate with one another whether in the office or out in the field. Accessible on desktop or mobile device via the native mobile iOS and Android apps, Office Chat is designed to facilitate communication and collaboration from anywhere. Both one-to-one and group conversations can be created and chats facilitate instant messaging, file sharing, real-time notifications, and message broadcasting.

Office Chat provides various different message types depending on the needs of the user including private and group chats, priority IMs which are flagged as important to the recipient, self destruct IMs which are deleted 2 minutes after being read for sensitive issues, and broadcast messages which alert all employees in the database when sent.

An unlimited number of chat groups can be created within Office Chat and admin users have full control over permissions regarding who can view and send messages in each group, based on their role within the team. Employees from different locations and offices can login to the same Office Chat account in order to facilitate cross-location collaboration or access for remote workers. Users can be added through Active Directory integration or imported in bulk, and no email address is required for signup.

With Office Chat, users can configure a custom message and file retention policy to control which data is archived or discarded, and security measures such as two factor authentication and end-to-end encryption ensure data is protected. All retained chats and files can be retrieved at any time using the extensive search functionality which crawls the entire chat history to find results.

Key benefits of using Office Chat

  • Benefit from different types of messages including private, group, priority IMs, self-destruct IMs, and message broadcasts depending on the user’s needs. Receive delivery notifications to see when sent messages have been read by the recipient.

  • Create unlimited groups for teams or projects and control who can create and access groups. Within chats, send instant messages, secure files including photos, videos, and documents, and more.

  • Send and receive messages from anywhere with Office Chat’s mobile access using the iOS and Android native mobile applications, and receive instant push notifications on mobile devices when messages are received.

  • Integrate with other existing applications to receive notifications within Office Chat when important events happen in other systems such as support requests or error alerts.

  • Benefit from Office Chat’s security measures including HIPAA-compliance, end-to-end encryption, two factor authentication, custom message retention policies, access & security logs, and more to ensure company data is safe.
  • Starting price

    25flat rate /
    per month

    Alternatives

    with better value for money


    Pros & Cons

    Verified reviewer profile picture
    Verified reviewer profile picture

    Team Communication

    Ease of Use

    Features

    Staff Communication

    Deleting Conversations

    Bugs and Issues

    Office Chat’s user interface

    Ease of use rating:

    Office Chat pros, cons and reviews insights

    To determine these pros and cons insights, we analyzed responses from 

    Overall rating

    Reviews sentiment

     
     
     
    1-2(1)
    3-4(91)
    5(140)

    What do users say about Office Chat?

    On many occasions we have needed to search a chat and the only way of doing so is by scrolling.

    Select to learn more


    Who uses Office Chat?

    Based on 232 verified user reviews.

    Company size

    Small Businesses

    Enterprises

    Midsize Businesses

    Top industries

    Hospital & Health Care
    Insurance
    Health, Wellness and Fitness
    Medical Practice
    Others

    Use cases

    Internal Communications

    Office Chat's key features

    Most critical features, based on insights from Office Chat users:

    Transcripts/Chat history
    Real-Time notifications
    Real-Time chat
    File sharing
    Live chat
    Active directory integration

    All Office Chat features

    Features rating:

    Chat/Messaging
    Employee Communities
    Mobile alerts
    Access controls/permissions
    Alerts/Notifications
    Blogs
    Data import/export
    Email management
    Role-Based permissions
    Search/Filter
    Third-Party integrations

    Office Chat alternatives

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    25

    Per month

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    Free version
    Ease of Use
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    Office Chat pricing

    Value for money rating:

    Pricing plans

    Pricing details:

    Free plan
    Free trial
    Subscription

    Startup

    25

    Per month

    Features included:

    • 24*5 Email Support
    • 25 GB File Storage
    • 30 Days Chat History
    • Control Who Can Create Groups
    • Control Who Can Delete Messages
    • Delete Messages on Read Option
    • Etc
    • Request Delivery Confirmation
    • Search Messages History
    • Send Animated Gifs
    • Send Unlimited Images and Videos
    • Send Unlimited Messages
    • Set Read Receipt Option

    Business

    49

    Per month

    Features included:

    • All the features of Startup plan. 50 users included

    Enterprise

    99

    Per month

    Features included:

    • 100 GB File Storage
    • 2 Factor Authentication
    • Active Directory Integration
    • Advanced User Access and Security Logs
    • All Features of the Business Plan in Addition to: Unlimited Chat History
    • End to End Encryption of Messages
    • ID Address Based Access Control
    • Remote Session Management
    • Security Alerts
    • View and Manage Chat History of All Users

    HIPAA/BAA

    999

    Per year

    Features included:

    • All Features of the Enterprise Plan in Addition to: Business Associate Agreement (BAA)
    • Chat History Limited to 7 Days

    User opinions about Office Chat price and value

    Value for money rating:

    To see what individual users think of Office Chat's price and value, check out the review snippets below.

    “The ease of deployment was the best feature. The administrative console was user friendly, and easy to navigate.”
    JB

    Jim B.

    President

    “It help to build a strong connection and good trust. Little bit get enjoy chatting through this software during office time.”

    Verified reviewer

    Anonymity request

    Office Chat support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Knowledge Base
    24/7 (Live rep)
    Chat
    Email/Help Desk

    Training options

    Documentation
    Live Online
    Webinars

    Office Chat FAQs

    Q. Who are the typical users of Office Chat?

    Office Chat has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    These products have better value for money


    Q. What languages does Office Chat support?

    Office Chat supports the following languages:
    English


    Q. Does Office Chat support mobile devices?

    Office Chat supports the following devices:
    Android, iPad, iPhone


    Q. Does Office Chat offer an API?

    No, Office Chat does not have an API available.


    Q. What level of support does Office Chat offer?

    Office Chat offers the following support options:
    FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat, Email/Help Desk

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