Pingdom Pricing, Features, Reviews & Alternatives

Pingdom

Synthetic and Real User Monitoring (RUM)

4.45/5 (58 reviews)

Pingdom overview

What is Pingdom?

You can’t fix what you’re not aware of, and you need to find out about website issues quickly because if your customers find out first, it’s game over. For today’s web-scale application environments, it’s not just about the web application’s availability; it’s about the performance and resulting end user’s experience. You need to know right down to the transaction level if your application is available and performing as designed. You need to monitor user interactions and business transactions to provide actionable insights because when availability and performance issues arise, they need to be fixed quickly—before the customer feels the impact.
www.solarwinds.com

Pricing

Starting from
$10/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada, China, Germany and 3 other markets, India, Japan, United Kingdom

Supported languages

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Pingdom screenshot: Uptime Check DetailsSolarWinds Pingdom OverviewPingdom screenshot: Transaction Check DetailPingdom screenshot: Page Speed TestPingdom screenshot: Real User Monitoring (RUM)

Pingdom user reviews

Value for money
Features
Ease of use
Customer support
  3.9
  4.4
  4.5
  4.0
Todor T.

Monitor everything, anytime

Used daily for 2+ years
Reviewed 2021-04-20
Review Source: Capterra

It pings our phones, emails, collaboration tools and we rarely have issues with it. I recommend for medium and large enterprise monitoring cross-continent.

Pros
The global ping. When attempting to ping a certain host, it tries from multiple locations around the world and helps us isolate whether the issue is with a local provider or global.

Cons
Page loading times. In rare cases, when no network fault is preventing access, page starts to load, then stops, and after this refreshes to a usable state. Also, the Root Cause per host sometimes tends to take a longer period for generation, which can lead to data insufficiency.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Nigel Masimba R.

An All-In-One Website Performance Suite

Used daily for free trial
Reviewed 2020-06-15
Review Source: Capterra

I started out using the free Pingdom website speed test tool before signing up to use the full kit of Pingdom tools. I use Pingdom to monitor website performance and uptime.

Pros
It works with my favorite content management system. Easy to set up compared to some web performance tracking tools. There is a WordPress plugin to add the Pingdom code snippet which may be useful for less technical users.

Cons
If you are using other tools similar to Pingdom you may need to choose between them and Pingdom to avoid having too many code snippets installed which could reduce website performance.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 7/10

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Anonymous

Estaba bien hace unos años

Used daily for 2+ years
Reviewed 2021-02-26
Review Source: Capterra

Nulo soporte técnico, no responden los tickets. La app es lenta y en mi caso no funciona en ningún dispositivo las notificaciones (IOS y Android). Además es muy caro, tienes otros servicios por menos de la mitad de precio y mucho más eficiente.

Pros
Me servía para controlar que las webs no estuvieran caídas y el tiempo de respuesta

Cons
Desde hace unos años han hecho cambios que lo único que han conseguido es estropear el servicio. Además la app es un auténtico desastre.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Anonymous

Monitor your application servers

Used daily for less than 6 months
Reviewed 2021-02-09
Review Source: Capterra

Pros
with Pingdom, we are monitoring our applications running on the production, and demo servers. It has multiple features that resulted in choosing this tool.

Cons
it requires a little digging to get the most out of the tool.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Anonymous

Decent tool to measure website performance

Used daily for 6-12 months
Reviewed 2021-03-18
Review Source: Capterra

If you have the budget for it, it's a great solution to track website performance and receive timely alerts.

Pros
What makes this tool stand out from other ones out there is that it provides an easy way to monitor website performance and get alerts.

Cons
It may take some time to get used to the tool itself. Plus, the price can be a big con if you're looking for something inexpensive.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 7/10

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Pingdom pricing

Starting from
$10/month
Pricing options
Free trial
Subscription
View Pricing Plans

30-day free trial available.

Pingdom features

API
Alerts/Notifications
Collaboration Tools
Data Visualization
Monitoring
Real Time Monitoring
Third Party Integrations

Access Controls/Permissions (408 other apps)
Activity Dashboard (323 other apps)
Activity Tracking (178 other apps)
Alerts / Escalation (178 other apps)
Audit Management (180 other apps)
Compliance Management (225 other apps)
Dashboard (236 other apps)
Data Import/Export (273 other apps)
Drag & Drop (184 other apps)
Reporting & Statistics (286 other apps)
Reporting/Analytics (411 other apps)
Search/Filter (268 other apps)
Workflow Management (214 other apps)

Videos and tutorials

Additional information for Pingdom

Key features of Pingdom

  • A set of indicators that tracks how well an organization, a division, or a particular project are performing
  • Ability to work collectively on a project while communicating and sharing information within the system in real time
  • Alerts/notifications within the system
  • Allow users to access multiple services after entering their login credentials once
  • Allows for integration with other systems/databases
  • Assess and audit historical and current transactions to analyze customer account activities.
  • Buy necessary items in compliance with established business policies
  • Graphical representation of the data
  • Improve business process by accessing more features and applications by combining third party integrations
  • Informational updates that are delivered to users as soon as an event occurs
  • Schedule predetermined or ad hoc maintenance services and labor requests
  • Software is used for working on online pages
  • Track system's health and performance continuously with information and updates being available instantly at any point in time
  • Track the time for which a designated network or a website is available to the users over a given period of time
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Benefits

Pingdom offers powerful and incredibly easy-to-understand uptime and performance monitoring for your websites. With Pingdom, you can:

• Ensure your web application and its key transactions are up and working as designed for all your users, no matter where they are or how they access the
application.

• Know your web application is performing the way it was designed to with an end-to-end view of the interconnected elements supporting it.

• Know who your real visitors are and how your web application is performing for them. Test your web app in the real world, not the ideal conditions of the
data center.

• Be confident your performance monitoring tool can scale with your business technically and cost-effectively.