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Airbrake Pricing, Features, Reviews and Alternatives

Airbrake product overview

What is Airbrake?

Airbrake provides frictionless error monitoring and performance insight for your entire app stack. And we give you all the context and root-cause diagnostics you need to fix issues quickly. That means less stress for you and a better experience for your users. Airbrake supports all major platforms & languages, integrates with your existing workflow tools, and is trusted by thousands of the world's best engineering teams, including Netflix, Salesforce, Oracle, eBay, Twitch, & Soundcloud

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Key benefits of using Airbrake

Support for multiple programming languages including Ruby, Javascript, PHP, Java, .NET, Python, Node.js, Perl, Erlang, and Swift.

Complete stack trace, context and metadata enables users to determine exactly where the error occurred.

Error charts show error trends over time, when application and bug fixes were deployed, and any instances where the number of errors exceeded the rate limit for reporting.

Deploy tracking reveals which bugs were fixed and any new bugs launched.

Custom alerts and notifications give users control over who sees which errors, when and how.

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

FAQs/Forum

Phone Support

Knowledge Base

Email/Help Desk

Chat

Training options

In Person

Documentation

Airbrake pricing information

Value for money

4.6

Starting from

/momonth

Per User

Pricing options

Free plan

Subscription

Free trial

Pricing range

start trial view pricing plans

Value for money contenders

Airbrake

Value for money

Airbrake features

Functionality

4.7

Total Features21 5 categories

Most valued features by users

API

Reporting/Analytics

Access Controls/Permissions

Monitoring

Collaboration Tools

Trace individual transactions

Compatibility Testing

Debugging

Airbrake users reviews

Overall rating

4.7

Positive reviews

100%

Write a review

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.8/10

Rating distribution

Pros

Airbrake is easy to use, the pricing is great, and the granularity of the information is good as well.

Mugurel C.

It makes error-tracking simple, and I'm extremely grateful for it being integrated into Heroku for ease of use with my Rails project. Would definitely use it again and recommend it to others.

James S.

We receive notifications in our mail and slack, great for quick turn-around. Statistics are a nice addition.

Simon Lennert R.

Cons

It was really difficult to backtrace all log files to catch my apps errors and that was a waste of time, but now I can concentrate to fix them.

Motaz A.

It has been my experience in the past in many different IT organizations to not find out about an error until the customer reports it.

Michael S.

One problem I faced is, UI is not very interactive for beginners. Some times finding some features becomes harder.

Tharsanan K.

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Overall rating contenders

GitHub

Overall rating

Airbrake

Overall rating

Bryan M.

Design,

Used daily for 2+ years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

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My Favorite Error Tracker for Webapps

Reviewed 3 years ago

Airbrake has made error tracking easy for us and I enjoy that the interface and feature set continue to improve over the years.

Pros

Airbrake is one of the items on our checklist to setup with every new webapp we create. The setup is fast and it provides immediate value. Being able to receive an email for a new error that comes in is indispensable.

Cons

I would like to see Airbrake integrate with Kanbanery as that is our agile project management tool of choice. It does already integrate with Trello and Pivotal Tracker. Finally, while we use Airbrake on all of our apps, we do not always upgrade to a paid plan as it is simply more than we need. If Airbrake had one more lower tier paid option, then we would consider upgrading more apps to paid plans.

Rich K.

Internet, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9/10

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Airbrake is a great error monitoring product

Reviewed 4 years ago

We rely on Airbrake for additional production and test environment monitoring of app exceptions. By linking Airbrake error alerts to HipChat notifications, we get great high-level alerts whenever an error happens, right in our team chat room. It's easy to drill down into the error details with the UI. We also use the Comments feature of the Airbrake errors to reduce bystander effect among team members -- no comment means nobody triaged the issue.

Pros

Great UI, easy to drill into the errors. It's great how they roll up errors of similar types intelligently. The "Occurrences" view is especially helpful, to know which errors are infrequent and which deserve higher attention.

Cons

No cons were added to this review

Matthew G.

Information Technology and Services, 501-1,000 employees

Used other for 2+ years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend5/10

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A Long Running Service For Exception Reporting

Reviewed a year ago

We used Airbrake for many years and found it easy to integrate it into projects with Ruby on Rails and other popular frameworks. Over time the company has shifted more towards using Rollbar which is compatible with Airbrake clients but had more advanced server side aggregation of errors and other search / filtering features that came in handy for us.

Pros

It is easy to setup with popular frameworks like Ruby on Rails and Python. Its compatible with similar products which helps avoid vendor lock-in. The service has been running a long time and has established a track record of being reliable.

Cons

It is a bit light on features compared to some of the newer competitors. The main decision points for me would be cost and how easily the UI allows you to access the information you need. I think there are competitors with a better UI and the pricing would probably depend on your team size.

Joseph Z.

Security and Investigations, 51-200 employees

Used weekly for less than 6 months

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

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Bots, and plugins, and cache invalidation, oh my!

Reviewed 4 years ago

Airbrake has been amazing. We were able to get it installed, configured, tested, and deployed to two applications in about 30 minutes thanks to their open-source packages and concise documentation. We were even able to update Airbrake with information about our releases (git commit #) so we knew exactly what version of the code we were running when a problem began. We went from being overwhelmed...

Pros

Easy to setup Reduces email alerts Smartly organizes Easy to use We love showing it off

Cons

I wish it would fix the exceptions too :)

Spencer R.

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support

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Powerful and easy to use! Plus, a great ROI

Reviewed 4 years ago

Airbrake has been used by other teams in my organizations for quite some time. My team and I were building a new Rails application and we decided to include Airbrake for error reporting. Using Airbrake was one of the best decisions we made and here's why: tl;dr - Installation, configuration, and integration were all painless. My only request is to expand supported integrations to more and different...

Pros

No pros were added to this review

Cons

No cons were added to this review

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