Airbrake Pricing, Features, Reviews & Comparison of Alternatives

Airbrake

Bug and error tracking software

4.72/5 (25 reviews)

Airbrake overview

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airbrake.io

Pricing

Starting from
$49/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
Airbrake screenshot: Airbrake automatically groups errors according to typeWhat is Airbrake Bug Tracker?Airbrake screenshot: Airbrake allows errors to be sorted by last occurrence, creadtion date and error weightAirbrake screenshot: Errors can be filtered by component or actionAirbrake screenshot: Airbrake can also be used with Wordpress

Airbrake reviews

Excellent
18

Very good
7

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.7
  4.7
  4.7
  4.7
Bryan McAnulty

My Favorite Error Tracker for Webapps

Used daily for 2+ years
Reviewed 2018-03-07
Review Source: Capterra

Airbrake has made error tracking easy for us and I enjoy that the interface and feature set continue to improve over the years. Airbrake is one of the items on our checklist to setup with every new webapp we create. The setup is fast and it provides immediate value. Being able to receive an email for a new error that comes in is indispensable.

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Rich Kuzsma

Airbrake is a great error monitoring product

Used daily for 2+ years
Reviewed 2017-04-10
Review Source: Capterra

We rely on Airbrake for additional production and test environment monitoring of app exceptions. By linking Airbrake error alerts to HipChat notifications, we get great high-level alerts whenever an error happens, right in our team chat room. It's easy to drill down into the error details with the UI. We also use the Comments feature of the Airbrake errors to reduce bystander effect among team members -- no comment means nobody triaged the issue.Great UI, easy to drill into the errors. It's great how they roll up errors of similar types intelligently. The "Occurrences" view is especially helpful, to know which errors are infrequent and which deserve higher attention.

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Joseph Zack

Bots, and plugins, and cache invalidation, oh my!

Used weekly for less than 6 months
Reviewed 2017-03-30
Review Source: Capterra

Airbrake has been amazing. We were able to get it installed, configured, tested, and deployed to two applications in about 30 minutes thanks to their open-source packages and concise documentation. We were even able to update Airbrake with information about our releases (git commit #) so we knew exactly what version of the code we were running when a problem began. We went from being overwhelmed with noisy, pointless, and ultimately ignored exception emails to getting just a few clean and concise notifications. Logging into the site gives you access to a plethora of additional information, as well as an "aggregations" tab that shows the commonality between logically grouped exceptions. We set up a WordPress blog (there's a plugin!) and an aging ASP MVC site. We had initially assumed that the exceptions would be "dumbed down" to the lowest common denominator, but we were pleasantly surprised to see that each product included platform specific information. Everything is neatly organized and visualized so that it's easy and intuitive to make sense of the mass of information. With roughly 30 minutes of setup we were finally able to pinpoint an issue that we had been speculating about for months. (Bots, and plugins, and cache invalidation, oh my!) Finally, it's obvious that Airbrake has put a lot of effort and attention into user experience. The interface is so clean, concise, and understandable that it's oddly tempting to show off. Airbrake is easy to setup, smartly alerts, smartly organizes, is a pleasure to use, and we strangely want to show off our exceptions...5 stars!Easy to setup Reduces email alerts Smartly organizes Easy to use We love showing it off

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Spencer Roach

Powerful and easy to use! Plus, a great ROI

Reviewed 2017-02-16
Review Source: Capterra

Airbrake has been used by other teams in my organizations for quite some time. My team and I were building a new Rails application and we decided to include Airbrake for error reporting. Using Airbrake was one of the best decisions we made and here's why: tl;dr - Installation, configuration, and integration were all painless. My only request is to expand supported integrations to more and different systems (New Relic, in our case). 1) App integration: "Installing" Airbrake in our Rails application was as simple as adding an entry in our Gemfile and creating an initializer for configuration. And that's it! 2) Configurability: As I just mentioned, configuration is available in your application. However, configuration "points" also exist in Airbrake at the account, project, and user levels. All these configurations work together seamlessly. This has allowed us to get the right notifications to the right people at the right time and avoid the "notification overload" that can come with other monitoring solutions. 3) External Integrations: Airbrake supports integration with many popular issue trackers and team communication solutions. We integrate Airbrake with JIRA and Slack, so there was no need to introduce a new tool to our daily workflow. However, I would like to see integration support expanded. For example, the integration with New Relic requires a third party solution that ended up not working for us. Airbrake does support webhooks, so we're still able to integrate with systems that are not supported OoTB. 4) Documentation: Setting up Airbrake and integrating it into our ecosystem has required little to no guesswork on our part.

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David Eugene Ealdama

Trace logs galore

Used daily for less than 6 months
Reviewed 2018-11-27
Review Source: Capterra

since we don't have the luxury of time to debug and traceback every issue happening to our multiple sites, airbrake cuts so much time debugging and that time saved is better spent on working on a fix right away, sometimes even before the users notice anything.Our Devs love to sift through the detailed logs, if they put the airbrake code in their source properly. For me as QA, i can also traceback what scenario triggers a particular error log. if we don't have enough time to go inside airbrake, we can have email/slack alerts set up for specific issues, from specified environments. mute an expected alert is also possible, if needed. The dashboard is available with graphs and statistical data.

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Airbrake pricing

Starting from
$49/month
Pricing options
Free trial
 
Subscription
View Pricing Plans

30-day free trial.

Three level of subscription plans available:
Small - $39 per month for 5 applications and 10 users.
Pro - $89 per month for 15 applications and 20 users.
Enterprise - $199 per month for 40 applications and 30 users.

Custom packages are also available on enquiry

Airbrake features

API (261 other apps)
Access Control (75 other apps)
Activity Dashboard (117 other apps)
Activity Tracking (66 other apps)
Alerts / Escalation (57 other apps)
Application Integration (69 other apps)
Auditing (81 other apps)
Automatic Notifications (102 other apps)
Collaboration Tools (66 other apps)
Data Import/Export (83 other apps)
Drag & Drop Interface (86 other apps)
Monitoring (185 other apps)
Projections (63 other apps)
Real Time Data (77 other apps)
Real Time Monitoring (83 other apps)
Real Time Reporting (65 other apps)
Reporting & Statistics (72 other apps)
SSL Security (69 other apps)
Third Party Integration (117 other apps)
Workflow Management (74 other apps)

Additional information for Airbrake

Key features of Airbrake

  • Multiple programming language suppor
  • 3rd party integrations
  • SSL security
  • Security threat alerts
  • Deploy tracking
  • Custom alerts and notifications
  • Complete stack trace, context & metadata
  • Error grouping & organization
  • Self-hosted option
  • Historical data retention
  • iOS and Android apps
  • API
  • Email notifications
  • Duplicate detection
  • Error charts
  • Real-time alerts
  • Multiple users
View All Features

Benefits

Support for multiple programming languages including Ruby, Javascript, PHP, Java, .NET, Python, Node.js, Perl, Erlang, and Swift.

Complete stack trace, context and metadata enables users to determine exactly where the error occurred.

Error charts show error trends over time, when application and bug fixes were deployed, and any instances where the number of errors exceeded the rate limit for reporting.

Deploy tracking reveals which bugs were fixed and any new bugs launched.

Custom alerts and notifications give users control over who sees which errors, when and how.