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Textmagic
5
200
4
35
3
8
2
7
1
10
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unified platform for managing business communication
Table of Contents
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Textmagic - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Textmagic overview
Based on 260 verified user reviews
What is Textmagic?
Reviews for Textmagic come from a wide variety of industries, including consumer services (7% of reviewers), education management (6%), and financial services (6%). The most frequent use case for Textmagic cited by reviewers is appointment reminders (41% of reviewers).
What do users say about Textmagic pricing?
Most users consider Textmagic to offer good value for money, highlighting its pay-as-you-go pricing and suitability for small budgets. Some reviewers feel the pricing is fair, but some users report costs can be high for infrequent or non-profit users.
Starting price
Alternatives
with better value for money
Pros & Cons
Message Sending
Group Messaging
Client Communication
Pricing
Text Communication
Textmagic’s user interface
Textmagic pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.4
Ease of use
4.7
Customer support
4.5
Reviews sentiment
What do users say about Textmagic?
Reviews for Textmagic come from a wide variety of industries, including consumer services (7% of reviewers), education management (6%), and financial services (6%). The most frequent use case for Textmagic cited by reviewers is appointment reminders (41% of reviewers).
Select to learn more
Who uses Textmagic?
Based on 260 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Textmagic's key features
Most critical features, based on insights from Textmagic users:
All Textmagic features
Features rating:
Textmagic alternatives
Textmagic
Starting from
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Textmagic pricing
Pricing plans
Pricing details:
Essential
No pricing info
Features included:
- Add credit when needed
- Credit never expires
- Unlimited contacts
Professional 2K
No pricing info
Features included:
- Billed monthly
- 2-month credit rollover
- Unlimited contacts
- Texting number included
- Free inbound texts
Connect 10K
No pricing info
Features included:
- Billed monthly
- 2-month credit rollover
- Unlimited contacts
- Free inbound texts
- CPaaS texting number
User opinions about Textmagic price and value
Value for money rating:
Of 39 reviews that provide robust commentary on Textmagic's price and value, mention it in a positive light.
Most users consider Textmagic to offer good value for money, highlighting its pay-as-you-go model, reasonable pricing, and suitability for small budgets or startups. They say the platform is cost-effective, easy to use, and provides essential features without requiring a subscription. Some reviewers feel the pricing structure is fair and appreciate not losing credit between campaigns. However, some users report that costs can become high for infrequent or non-profit users, and a few feel the service is expensive compared to competitors or lacks desired automation features for the price.
, and
Textmagic integrations (1)
Integrations rated by users
We looked at 260 user reviews to identify which products are mentioned as Textmagic integrations and how users feel about them.
Integration rating: 4.8 (4)
“We use Zapier to connect our boards and automate some of our projects.”
“Overall really strong, a few quirks but it keeps getting better and more useful.”
Patricia D.
Manager Business Administration
Integration rating: 5.0 (1)
“Oferece integrações avançadas e flexíveis, permitindo automações mais complexas e personalizadas entre diferentes sistemas.”
Edvaldo C.
Gerente de Processos
Integration rating: 5.0 (1)
“All the emails related to a project or talent management goes right into Monday.com. It's great”
“To keep in the customer’s file of what was last discussed.”
Patricia D.
Manager Business Administration
Integration rating: 4.0 (1)
“I don't know if this is possible already, if so, that's a big champion-level win!”
Devon F.
Workforce Development Manager
Textmagic customer support
What do users say about Textmagic customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Textmagic customer support.
Widely noted by reviewers, Textmagic customer support is fast, responsive, and easy to reach when issues arise.
A significant portion of users highlight the professionalism and effectiveness of the support team in resolving problems.
A minority of users report slow response times and unhelpful or dismissive support interactions.
Certain users mention customer service being rude, uninterested, and lacking follow-up or issue resolution details.
Support options
Training options
To see what individual users say about Textmagic's customer support, check out the review snippets below.
“Anytime I needed help, customer service responds immediately!”
Sandra S.
Project Director/Trainer
“Effective service with lot of configuration options and possibility to manage groups of users.”
Marcello L.
System manager
“Terrible. When errors happened the customer service took days to respond or did not respond at all”
Sean F.
Operations Manager
Textmagic FAQs
Q. What is Textmagic used for?
TextMagic is a comprehensive business text messaging service that combines SMS and email communication capabilities in a unified platform. The software serves as an all-in-one solution for marketing campaigns, two-way SMS chats, notifications, and staff communication, catering to businesses of all sizes from solo entrepreneurs to growing teams across various industries. The platform enables organizations to reach their audience through multiple communication channels, offering tools for mass texting, email campaigns, and real-time customer engagement through a shared inbox system that centralizes all business conversations. The platform allows users to send personalized text messages to thousands of contacts simultaneously, with support for messages up to nine hundred eighteen characters in standard format or four hundred twelve characters in Unicode. Users can schedule one-time or recurring text campaigns, track delivery and response rates in real time, and manage two-way conversations through a unified inbox. The system includes dedicated virtual numbers with options for toll-free texting, local numbers with various area codes, and ten-digit long code texting for improved deliverability. Advanced features include dynamic fields for message personalization, automated opt-out management for compliance, sender ID customization, and comprehensive campaign analytics. The platform also supports multimedia messaging, SMS surveys, and email campaign functionality with rich text or HTML templates, open and click tracking, and segmentation capabilities. TextMagic offers extensive integration capabilities through its REST API and pre-built connections with third-party services. The platform provides API wrappers in eleven programming languages, allowing developers to integrate SMS functionality into existing business systems. Users can connect TextMagic with over one thousand applications via Zapier or utilize the direct integrations with Communications Platform as a Service providers such as Twilio, Vonage, Sinch, and Bandwidth. The "Bring Your Own Number" feature enables businesses to connect existing numbers from these providers to TextMagic's interface while maintaining their current messaging rates. For security and compliance, TextMagic implements data protection standards, with features like two-factor authentication, single sign-on via SAML, and comprehensive audit logging to ensure data protection across all integrations.
Q. Does Textmagic support mobile devices?
Textmagic supports the following devices:
iPhone, iPad, Android
Q. What level of support does Textmagic offer?
Textmagic offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum
