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Tresorit Logo

End-to-end encrypted file sync and sharing

Tresorit Reviews

Overall rating

4.9

/5

127

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.29/10

Reviews by rating

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Pros and cons

GDPR compliance was super important for me and that's why I opted for a paid and secure service (other than Google Drive). It's a great solution for small businesses on a budget.
Using it to store important documents in a secure way and be able to access it any time any place plus sometimes sharing some document does well the job. The aspect secure is important to me.
Their support team is phenomenal, and they're always quick to respond and happy to help, and is some of the best customer support I've ever received.
The app freezes very often, sometimes it's so bad that it can even freeze the entire machine (Mac). Recently I've maxed out my storage and now it freezes shortly after the app is launched.
I cannot list one single issue, Tresorit is 360 degree perfectly designed platform. I hated the 1GB size file limited but now that limitation is gone.
Limited amount of integration options into existing workflows and tools.
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127 reviews

Recommended

JW
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Jens W.

GF

Information Technology and Services, 1-10 employees

Review source

Overall Rating

Get it.

Reviewed 2 years ago

Transcript

Jens: My name's Jens. I'm a software developer at my own company and I'll give Tresorit a five out of...

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Marc M.

Marketing Consultant

Marketing and Advertising, self-employed

Review source

Overall Rating

Tresorit by Marc Duke

Reviewed 3 years ago

Transcript

Marc D.: Hi, my name is Marc and I'm a marketing consultant and my rating for Tresorit is four out of...

FC
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Finan C.

Real Estate, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Best Tool For Document Management

Reviewed 8 months ago
Pros

I like that it offers amazing cloud storage features It comes with document management capabilities as well as file sharing

Cons

Using Tresorit has been smooth and it meets our cloud storage needs. No issues.

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Verified reviewer

Management Consulting, 501-1,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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User-friendly, does its job well

Reviewed a year ago

Very useful in enabling fast and (relatively) seamless team collaboration and file sharing across multiple teams and users within the organisation

Pros

Team management / permissioning was easy (access controls easy to set up)Works just like a folder in Windows - very convenient to use. Supports collaboration well in that multiple users can access the same folders and files, and the check-out function is handy in ensuring that user / versioning conflicts are avoided and minimised.Windows folder integration is fast.

Cons

The app itself is slower to navigate and a bit more challenging to use as compared to the windows-style folder. Internal use is easy, but giving someone who is not part of our org access on a temporary basis is more difficult (they need to set up an account which is tedious - no 'temporary pass' function)

HL
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Herbert L.

Industrial Automation, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Completely satisfied

Reviewed 2 years ago

Everything works as expected and even more: Tresorit was selected by Swiss Postale service, what underlines it's quality.

Pros

I am a user of tresorit for as long as it exists and I am convinced about it's security and up to now, user service has been perfect.

Cons

that I do not know, what I should dislike.

NG
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Nir G.

Information Technology and Services, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Reliable and secure storage, but lacks integrations and connectivity

Reviewed 2 years ago
Pros

Secure file storage with good iOS and macOS file system integration.

Cons

iOS app video functions are lacking. The video player is subpar compared to other options. The main issue being lack of integrations such as using WebDAV to connect from other systems that supports it.

HH
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Hubert H.

Management Consulting, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Tresorit - certainly recommended

Reviewed 3 years ago
Pros

I was looking for an easy to use, reliable solution for cloud storage and synchronisation across various devices; having experienced problems with other vendors I came across Tresorit and have not regretted the move ever since

Cons

there is not really anything I dislike or would improve; what I need it for is covered and fulfilled perfectly

WS
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Wolfgang S.

Media Production, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent product

Reviewed 3 years ago
Pros

The reliability and ease of use; the version control; the seamless sync function.

Cons

Well, pretty nothing appears to me to be 'liked least'.

SM
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Sascha M.

Financial Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Review for Tresorit

Reviewed 3 years ago

Very pleased.

Pros

Encryption, Performance, Ease of use, extremly reliable

Cons

It takes a while to get familiar with the concept of Tresorit.

CB
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Campbell B.

Government Administration, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Met my Requirements

Reviewed 3 years ago

I wanted secure offsite storage of backups which Tresoirt provides.

Pros

Easy to use with the option of using a desktop application for web-based. Stores my data outside the US.

Cons

Help system could be more comprehensive.

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Marc D.

Marketing and Advertising, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Tresorit by Marc Duke

Reviewed 3 years ago

It's a really solid backup solution with industrial levels of security.

Pros

It is really secure and runs quietly in the background. Easy to set up in terms of identifying folders to back up and works just as well on mobile on the desktop in terms of accessing files.

Cons

At times dealing with error messages can be a little tedious and there is a feeling that there are so many things you can do with the product.

SL
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Samuel L.

Information Technology and Services, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Private usage: Fantastic, feature-packed secure cloud storage

Reviewed 3 years ago
Pros

As a private user, my #1 requirement was secure storage accessible from multiple devices and operating systems, which Tresorit implements excellently (Including Linux!). It is one of the only providers with file history, thus making the product excellent not only as storage, but as a backup option as well. The customer service reacts quickly and provides helpful answers. I fully recommend Tresorit.

Cons

Tresorit offfers significantly less space than competitors for the same amount of money. This is unfortunate, but still on the "ok" side of things. However, I'm really missing the following features: - Allow other users to edit shared files without a Tresorit account - Lifetime subscriptions - Fully integrate the Android app with Android's filesystem

ML
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Mina L.

Photography, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Tresorit makes my life as photographer easier

Reviewed 3 years ago
Pros

I love, that I can be sure on any time, that I can access all my documents and pictures where and when I want. And I'm super happy, that they are secure. Especially, when it comes to sharing the pictures with my clients.

Cons

I would love to synchronize not only the camera roll folder on my mobile automatically. Hopefully this feature will be introduced soon.

JQ
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Joseph Q.

Education Management, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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User friendliness & security combined

Reviewed 3 years ago

It's the best solution I've seen so far to encryption.

Pros

I can keep secure backup of all my files, access them as needed from whatever device I want, and share them via a variety of methods where I control and monitor who accesses what.

Cons

It's a little pricy (though I do think it's worth the cost).

Vendor response

Thank you for your kind words Joseph, we always strive to provide the best experience. If you have any further insights or feature recommendations, please send us an email to support@tresorit.com Have a great day! Daniel

CZ
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Christian Z.

Accounting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fully content with this product

Reviewed 4 years ago

Very good. Have been using it on 2 workplaces, since we have 2 offices. As well from a laptop.

Pros

The most important part was, that it is encrypted on the way to the server as well as on the server itself, which is the only way to maintain security. That way even the server owner can not access the content. Being an accounting firm with detailed information about our customers we needed a safe and secure storage place. As we have 2 offices, I can use the data from the TRESORIT as a cloud on both maschines. As well when I am in my holidays I can access date on my laptop over the cloud. Additinally it gives me the security, that if any of my computers are bogged, broken, hacked or whatever, I always have the data available. It is a backup of all my important files.

Cons

When you access a file on another computer, then the one where your original data is stored on, there is always a little delay for the files to open.

CS
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Carsten S.

Accounting, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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The allmost perfekt cloud service

Reviewed 4 years ago

I use it all the time for "sharing" and storing files between my computer and tablet.

Pros

First and foremost: the encryptet storage of files, and the seemless use on various platforms (Linux, Android and Windows) But Aldo the total control og sharing files with (or without) password and expirationdate og each svarer file.

Cons

I miss a built in photo-browser for sharing photos (and videos) Loke the ones found in Dropbox og Google Foto

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Miro L.

Online Media, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Safe harbor for my files

Reviewed 4 years ago
Pros

As a writer and journalist, it is important for me to protect information from sources. Tresorit has protected storage in the EU and this keeps my files reasonably safe. Synchronization between my devices works flawlessly.

Cons

Collaboration features with MS Office, Google Drive or iCloud could be better from a point of view of user experience, certainly on iOS devices. For me, this is not essential, but it could refrain possible customers from switching.

MA
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Mark A.

Information Technology and Services, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Tresorit Review

Reviewed 4 years ago

Excellent

Pros

End-to-End Security, attention to what is needed, there is nothing superfluous.

Cons

Nothing. It meets all my requirements for security plus it has document sharing like other cloud storage sites.

DB
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Debbie B.

Computer Software, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Secure file storage

Reviewed 5 years ago
Pros

Files are secure and easily accessed from anywhere.

Cons

When more than one person is accessing a file, corruption easily occurs. Tresorit has tried to correct this with a new feature that marks the file "in use" so that if another person accesses it, they cannot make changes. However, it would be optimal if everyone could work on a file together and all changes would hold.

BM
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Beat M.

Medical Practice, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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just great

Reviewed 5 years ago

Working in a team with the same data Old versions of each file are safed

Pros

easy to use. Integration in finder on MAC.

Cons

nothing. I works perfect for us. ........

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Tommy N.

Construction, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Peace of mind sharing, sync and backup with zero knowledge encryption

Reviewed 6 years ago

peace of mind. a one stop solution for backup, keeping several devices with synced files and sharing files securely.

Pros

easy to sync specific folders and have them synced on multiple devices in paths that I choose. it's even easier to share a specific folder/file and have it accessable only for a limited time and or download. it's equally easy to set a password that must be entered in order to access it. New files upload and download fast, really fast. The ability to restore files makes it perfect.

Cons

There are no cons, perhaps it is a bit on the expensive side, but since its so easy to use its a easy sell.

SS
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Sylvia S.

Health, Wellness and Fitness, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Tresorit has some really good features and I like a lot about it. Except their customer service.

Reviewed 6 years ago
Pros

Positive features are the end-to-end encryption and secure file sharing with my clients and knowing noone even on Tresor can access your files

Cons

If you're a sole trader and don't have an IT department to sort out snags that the troubleshooting articles don't address, then be prepared to wait and wait and wait till you get answers- and be prepared to also not have your questions answered at all. It took 1.5 weeks for someone to even send me the demo video , by which time I had long already started using the free trial. I could have used...

TF
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Tóbiás F.

Information Technology and Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The most secure and easy-to-use storage service so far

Reviewed 7 years ago
Pros

For years, I have used Dropbox, but then I read some articles about its privacy and got frightened. I was happy to change this solution, where your data is in safe, thanks to the zero-knowledge storage. By now, the app has a fully equipped interface with great features like Dropbox has (share a library/file; file history; great mobil app for Android).

Cons

I really do not miss anything. The most wanted function was the file history (so you cannot delete a file without a chance getting it back), but it has been delivered this year.

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massimo f.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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In my group we used Dropbox, Box, and few more but none is even comparable to Tresorit

Reviewed 7 years ago

All my files are perfectly synced and shared across my collaborators with no effort. I used enterprise versions of all the competitors and I can guarantee that they are miles away from the reliability Tresorit provides.

Pros

I love the total control and accessibility to each file or folder. We sync 9 machines with GB of data and not once we experienced a failed sync or a versioning issue. The encryption method is among the best in the industry. Usability is top notch. In my team I have MDs with our not particularly tech-savvy, and they use Tresorit with no issues.

Cons

I cannot list one single issue, Tresorit is 360 degree perfectly designed platform. I hated the 1GB size file limited but now that limitation is gone. At Tresorit they listen to their customers' suggestions.

WJ
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Woo Jae S.

Hospital & Health Care, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Awesome, secure, and beautifully designed.

Reviewed 7 years ago

A better alternative to Dropbox, Box, and Sky Cloud. All of which I had been using. Now I have moved almost all of my things to Tresorit.

Pros

The security aspect of this service is what makes it appealing. The company does a very good job of detailing the exact ways in which it insures the safety and security of your information

Cons

You can't retrieve a lost password. But I guess that's just a cost of security. The first time I lost my information, though, the customer service was phenomenal in trying their best to get me my service back.

AK
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Austin K.

Information Technology and Services,

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A high-quality file storage service that places your privacy and security first.

Reviewed 7 years ago
Pros

I love how Tresorit makes syncing and storing my files not only simple and easy to use (it's practically invisible as it integrates with your computers file system - just set it up and forget it), but primarily because I know that my files are safe since it uses end-to-end encryption as well as zero-knowledge security. It has all the security features you would expect and more, such as 2FA, and login...

Cons

One of the things that I've found to be a little tough is file deletion, as of now if you delete a file it's gone forever since it's synced among your devices (there is no trash folder/function). Although, I've been told that this is something that they're working on and am looking forward to being added in the future.

MK
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Misha K.

Medical Practice, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great interface, outstanding security

Reviewed 7 years ago

As mentioned in my review: 5 gb free storage, end-to-end encryption with zero-knowledge by Tresorit, great iPhone app for uploading and viewing images/photos

Pros

There are multiple cloud storage solutions with different goals. For the goals of highest security (end-to-end encryption with no possibility for Tresorit or anyone else without your password to access your data) with easy/seamless access on both computer & mobile, there is no better solution that Tresorit. Features I use include: - 5 GB free for life after doing introductory tutorials/exercises -...

Cons

Obviously, even more storage for free would be better, but Tresorit gives you the highest amount of free storage for an end-to-end encrypted, zero-knowledge-by-your-cloud-storage-provider solution.