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Top Rated Knowledge Management Software with Salesforce 1

Last updated: May 2026

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14 software options

Freshdesk logo

Online helpdesk system and customer service software

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Freshdesk helps businesses effectively document solutions using an easy-to-build and completely customizable knowledge base.

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Yonyx logo

Decision tree driven Interactive guides for customer service

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Create decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service.

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Guru logo

Connect all company knowledge. Access it everywhere. Build t

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AI knowledge platform that connects your company’s data, delivers verified answers, and keeps knowledge accurate automatically.

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Elium logo

Smart knowledge for global operations and customer services

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Elium is an award-winning EU knowledge management solution that enables businesses to enhance knowledge accuracy, accessibility, and governance. Elium Hub centralises information for global operations, while Elium Desk provides frontline teams with the right knowledge to improve service quality.

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SmarterU LMS logo

We Solve Training Pain!

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Unlimited users - Unlimited Courses - Unlimited Tasks - plus Role Automation and an integrated Knowledge Base. All in one place with full API integrations.

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Empolis Industrial Knowledge logo

AI-powered Knowledge Management Software

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Empolis Industrial Knowledge is pooling valuable service expertise in a central portal, helping users to solve customer cases more quickly & efficiently. With digitalized expert knowledge at hand, employees are simply guided to solutions for complex problems.

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Inbenta logo

A Conversational AI Platform that Reduces Support Requests

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Inbenta's Conversational AI Platform automates communications 24/7 and helps reduce incoming support requests providing up to a 90% self-service rate.

Its unique NLP technology powers 4 modules that help brands offer 360º conversational experiences across channels and boost agents performance.

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Squirro logo

Data finds purpose with Squirro

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Data finds purpose with Squirro, the first enterprise-ready generative AI for search, insights, and automation. Trusted by central banks and over 30 industry leaders. Squirro develops top-notch Retrieval Augmented Generation and Semantic Search technology with an unlimited universe of connectors.

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Dezide logo

Interactive Troubleshooting Guides

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Dezide is a technical troubleshooting platform that transforms how companies reduce troubleshooting time, fixes issues on the first visit and transfer skills.

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Customer Communities logo

Leading Community Platform for Customer Success & Support

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Finally, a Knowledge Base that's always up to date. inSided is the only platform that allows you to combine the best answers from your user community with your Knowledge Base.

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Stonly logo

Cloud-based knowledge management and decision tree software

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Stonly is knowledge management software for customer service that drives fast, accurate resolutions. With it, you can create step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for your agents and customers.

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MindTouch logo

The Customer-First Knowledge Management Platform

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MindTouch is a leading provider of enterprise-grade, AI-powered knowledge management solutions that help mid-size to large organizations improve self-service, enhance agent assistance and increase customer lifetime value.

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Yext logo

Cloud-based digital presence platform

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Yext is the leading digital presence platform for multi-location brands, powering the knowledge behind every customer engagement. With one central platform, brands can turn their digital presence into a differentiator by delivering consistent, accurate, and engaging experiences to customers.

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Genesys Cloud CX logo

AI-enabled experience orchestration platform

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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

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