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Elium
5
34
4
7
3
0
2
0
1
0
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Elium - 2026 Pricing, Features, Reviews & Alternatives


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Last updated: October 2026
Elium overview
What is Elium?
Elium is the European knowledge management platform that makes enterprise AI reliable. It brings procedures and know-how spread across tools into one governed source of truth: verified, current and permission-aware, so people and AI agents see only what they are meant to.
What it does:
- AI search and answers, with sources, for people and for AI agents.
- Governance built in: content carries an owner, expiry reminders and review and approval workflows, and gap and duplicate detection flags what needs attention.
- Usage and AI answer dashboards show which questions were answered, missed or served from outdated content.
- Decision trees for guided procedures, reusable templates, an AI editor and multilingual content.
- Self-service portals for customers and partners, and a browser extension that brings answers into any tab.
Integrations: Microsoft 365, SharePoint, OneDrive and Teams; Google Workspace; Salesforce, ServiceNow, Zendesk, Jira, Intercom and EasyVista; Confluence and Notion. AI tools and agents connect through a Model Context Protocol (MCP) server, a GraphQL API and a search API, including ChatGPT, Claude, Mistral, Microsoft 365 Agents, Dust and Glean.
Security and deployment: ISO/IEC 27001:2022 certified, GDPR-compliant with a DPO and a data processing agreement, single sign-on (Microsoft Entra ID, Okta, SAML 2.0, OpenID) and an audit trail. AES-256 encryption at rest, TLS 1.2 and above in transit, and a 99.5% availability SLA. Hosted in Europe on Google Cloud in Belgium, with French hosting available on SecNumCloud-qualified infrastructure. SaaS or private cloud.
Founded in 2008 and used by 150 enterprise accounts, including BCG, BNP Paribas, L'Oréal, VINCI Energies and Fnac Darty.
Starting price
per month
Alternatives
with better value for money
Pros & Cons


Integrations
Customer Support
Security and Access Control
Ease of Use
Do you work for Elium? Manage this product listing
Elium’s user interface
Elium reviews
Overall rating
4.8
/5
41
Positive reviews
93
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.27/10
5
4
3
2
1
34
7
0
0
0
Cathal D.
Global Technical Support and Knowledge Manager

MAYERLY G.
bachelor
Angèle M.
Knowledge Manager
Angèle M.
Knowledge Manager
Vincent R.
LCA Expert
Who uses Elium?
Based on 41 verified user reviews.
Company size
Enterprises
Small Businesses
Midsize Businesses
Top industries
Use cases
Elium's key features
Most critical features, based on insights from Elium users:
All Elium features
Features rating:
Elium alternatives
Elium pricing
Pricing plans
Pricing details:
User opinions about Elium price and value
Value for money rating:
To see what individual users think of Elium's price and value, check out the review snippets below.
Cathal D.
Global Technical Support and Knowledge Manager

MAYERLY G.
bachelor
Elium integrations (15)
Integrations rated by users
We looked at 41 user reviews to identify which products are mentioned as Elium integrations and how users feel about them.
Integration rating: 5.0 (2)
Integration rating: 2.5 (2)
Integration rating: 3.0 (1)
“We needed applications from our website to go directly into TNG, which worked very well, and again the team were very supportive in setting this up, communicating with the team responsible for wordpress, and troubleshooting.”
Olive H.
Programme Officer
Elium support options
Typical customers
Platforms supported
Support options
Training options
Elium FAQs
Elium has the following typical customers:
Mid-size Business, Large Enterprises, Small Business
These products have better value for money
Q. What level of support does Elium offer?
Elium offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum



















