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Elium Logo

Trusted knowledge for people and AI.

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Elium - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: October 2026

Elium overview

What is Elium?

Elium is the European knowledge management platform that makes enterprise AI reliable. It brings procedures and know-how spread across tools into one governed source of truth: verified, current and permission-aware, so people and AI agents see only what they are meant to.

What it does:

- AI search and answers, with sources, for people and for AI agents.

- Governance built in: content carries an owner, expiry reminders and review and approval workflows, and gap and duplicate detection flags what needs attention.

- Usage and AI answer dashboards show which questions were answered, missed or served from outdated content.

- Decision trees for guided procedures, reusable templates, an AI editor and multilingual content.

- Self-service portals for customers and partners, and a browser extension that brings answers into any tab.

Integrations: Microsoft 365, SharePoint, OneDrive and Teams; Google Workspace; Salesforce, ServiceNow, Zendesk, Jira, Intercom and EasyVista; Confluence and Notion. AI tools and agents connect through a Model Context Protocol (MCP) server, a GraphQL API and a search API, including ChatGPT, Claude, Mistral, Microsoft 365 Agents, Dust and Glean.

Security and deployment: ISO/IEC 27001:2022 certified, GDPR-compliant with a DPO and a data processing agreement, single sign-on (Microsoft Entra ID, Okta, SAML 2.0, OpenID) and an audit trail. AES-256 encryption at rest, TLS 1.2 and above in transit, and a 99.5% availability SLA. Hosted in Europe on Google Cloud in Belgium, with French hosting available on SecNumCloud-qualified infrastructure. SaaS or private cloud.

Founded in 2008 and used by 150 enterprise accounts, including BCG, BNP Paribas, L'Oréal, VINCI Energies and Fnac Darty.

Starting price

15per user /
per month

Alternatives

with better value for money


Pros & Cons

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Verified reviewer profile picture

Integrations

Customer Support

Security and Access Control

Ease of Use

Do you work for Elium? Manage this product listing

Elium’s user interface

Ease of use rating:

Elium reviews

Overall rating

4.8

/5

41

Positive reviews

93

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.27/10
Rating distribution

5

4

3

2

1

34

7

0

0

0

Pros
“It is an easy to use platform for the user who is consuming content, the person who is uploading or contributing the content as well as the Administrators.”
CD

Cathal D.

Global Technical Support and Knowledge Manager

“I really like the platform, it offers data security and respects privacy regulations, which is crucial for companies.”
Verified reviewer profile picture

MAYERLY G.

bachelor

“We support independent hotels, but with Elium we are able to give them the power of being in a chain / group, by making the most of the power of knowledge sharing inside a community. ”
AM

Angèle M.

Knowledge Manager

Cons
“Another aspect is the API transfer of platform Analytics - we are experiencing difficulties in having a proper transfer of the actual platform statistics to our own data platforms via APIs.”
AM

Angèle M.

Knowledge Manager

“some back-office mess difficult to manage”
VR

Vincent R.

LCA Expert

Who uses Elium?

Based on 41 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Management Consulting
Pharmaceuticals
Transportation/Trucking/Railroad
Chemicals
Others

Use cases

Knowledge Management
Knowledge Base
Enterprise Content Management
Collaboration
Productivity

Elium's key features

Most critical features, based on insights from Elium users:

Rich text editor

All Elium features

Features rating:

Access controls/permissions
Access management
Activity dashboard
Activity tracking
Adaptive learning
Advanced search
AI copilot
AI text summarization
Alerts/Notifications
Analytics
API
Approval process control
Archiving & retention
Artificial intelligence
Auditing
Audit trail
Automation
Autonomous task execution
Branding
Browser extension
Catalog management
Chatbot
Collaboration
Collaboration tools
Commenting/Notes
Communication management
Community forums
Compliance
Configurable workflow
Content creation
Content editor
Content library
Content management
Content publishing options
Cross-system integration
Customizable branding
Customizable fields
Customizable reports
Customizable templates
Dashboard
Database management
Data governance
Data import/export
Data transport
Data workflows
Decision making
Decision support
Decision trees
Discussions/Forums
Document classification
Document management
Document review
Document storage
Drag & drop
Drag & drop editor
Duplicate detection
Email alerts
Feedback management
File management
File sharing
File type support
Filtering
Full text search
Generative ai
In-Content feedback
Indexing
Information governance
Integrations
Intelligent search
Internationalization
Issue management
Knowledge base
Knowledge base management
Knowledge integrations
Knowledge management
Knowledge sharing
Live chat
@mentions
Metadata
Metadata management
Mobile access
Mobile alerts
Mobile apps
Mobile interface
Mobile optimization
Multi-Factor authentication
Multi-Language
Multi-step planning
Natural language interaction
Online Forums
Organization
Page analytics
Performance and reliability
Permissions
Personalization
Policies and controls
Portals and sites
Pre-built templates
Proactive assistance
Process automation
Publishing workflows
Real-Time notifications
Real-Time reporting
Reminders
Reporting/Analytics
Reporting and auditing
Reporting & statistics
Rich text editor
Risk data attributes
Searchable articles
Search/Filter
Secure data storage
Secure login
Self service portal
SEO management
Single sign on
Social media integration
SSL security
Suggestions
Tagging
Team collaboration
Template management
Templates
Text editing
Third-Party integrations
Two-Factor authentication
User management
User, role, and access management
Version control
Versioning
Versioning and version history
Web interface
Web notifications
Website integration
Widgets
Wiki
Workflow management
WYSIWYG editor

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Elium pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Team

15

/user

Per month

Features included:

  • Unlimited AI search and answers, with sources
  • Unlimited spaces and content
  • Expiry reminders keep content current
  • AI editor and reusable templates
  • Decision trees and multilingual content
  • ISO 27001 certified, EU-hosted

Corporate

20

/user

Per month

Features included:

  • Everything in Team
  • Review and approval workflows
  • Gap and duplicate detection
  • Usage and AI answer dashboards
  • Connect your own AI tools and agents
  • Browser extension: answers in any tab
  • Single sign-on and audit trail

Enterprise

Custom

Features included:

  • Everything in Corporate
  • Custom AI assistants next to your CRM or helpdesk
  • Dedicated team and priority support
  • SecNumCloud, private cloud or on-premise hosting
  • Deep Microsoft 365 integration
  • 99.5% uptime SLA
  • Full API and automated user setup

User opinions about Elium price and value

Value for money rating:

To see what individual users think of Elium's price and value, check out the review snippets below.

“It is an easy to use platform for the user who is consuming content, the person who is uploading or contributing the content as well as the Administrators.”
CD

Cathal D.

Global Technical Support and Knowledge Manager

“I really like the platform, it offers data security and respects privacy regulations, which is crucial for companies.”
Verified reviewer profile picture

MAYERLY G.

bachelor

Elium integrations (15)

Integrations rated by users

We looked at 41 user reviews to identify which products are mentioned as Elium integrations and how users feel about them.

Integration rating: 5.0 (2)

Integration rating: 2.5 (2)

Integration rating: 3.0 (1)

“We needed applications from our website to go directly into TNG, which worked very well, and again the team were very supportive in setting this up, communicating with the team responsible for wordpress, and troubleshooting.”

OH

Olive H.

Programme Officer

Elium support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Chat
Email/Help Desk
Phone Support
FAQs/Forum

Training options

Live Online
Videos
Webinars
In Person
Documentation

Elium FAQs

Q. Who are the typical users of Elium?

Elium has the following typical customers:
Mid-size Business, Large Enterprises, Small Business

These products have better value for money


Q. What level of support does Elium offer?

Elium offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum

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