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Blackbaud Luminate Online
5
9
4
13
3
9
2
1
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online fundraising & campaign management software
Table of Contents
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Blackbaud Luminate Online - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Blackbaud Luminate Online overview
What is Blackbaud Luminate Online?
Blackbaud Luminate Online is a cloud-based fundraising software designed to help nonprofit organizations manage donors and fundraising campaigns on a centralized platform. Supervisors can design campaigns using predefined templates and send personalized messages to donors, improving their experience with the brand.
Blackbaud Luminate Online allows organizations to improve the performance of their email campaigns through action-based reporting and A/B testing capabilities. Managers can create customizable donation forms and add customers’ information, such as personal details and previous donation amounts.
Blackbaud Luminate Online enables businesses to integrate the platform with various third-party CRM applications. The software also helps users categorize memberships based on various types and generate donation reports.
Starting price
Alternatives
with better value for money
Blackbaud Luminate Online reviews
Overall rating
3.7
/5
34
Positive reviews
44
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.44/10
5
4
3
2
1
9
13
9
1
2
Sarah B.
Donation database coordinator
Tatiana T.
Manager- Donor Database
Sarah B.
Donation database coordinator
Allison W.
Development Specialist for Events and Operations
Amy B.
Development Database Administrator
Sam J.
Director
Who uses Blackbaud Luminate Online?
Based on 34 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Blackbaud Luminate Online's key features
Most critical features, based on insights from Blackbaud Luminate Online users:
All Blackbaud Luminate Online features
Features rating:
Blackbaud Luminate Online alternatives
Blackbaud Luminate Online
Starting from
No pricing info
Zeffy
Starting from
Free
DonorSnap
Starting from
50
Per month
DonorPerfect
Starting from
119
Per month
Blackbaud Luminate Online integrations (2)
Integrations rated by users
We looked at 34 user reviews to identify which products are mentioned as Blackbaud Luminate Online integrations and how users feel about them.
Integration rating: 3.5 (2)
“I can build my opportunities in Instrumentl and sync them to RE. Total game changer.”
Shana W.
Director of Development Operations
Integration rating: 1.0 (1)
“We do our B2B sales via salesforce and then ship the orders out of Fishbowl. Have had slight issues with the inventory management within Salesforce and the connecting integration.”
“Salesforce feeds leads and other metrics that are important for billing”
Willem T.
Systems Director
Blackbaud Luminate Online support options
Typical customers
Platforms supported
Support options
Training options
Blackbaud Luminate Online FAQs
Blackbaud Luminate Online has the following typical customers:
Mid-size Business, Small Business, Large Enterprises
These products have better value for money
Q. What level of support does Blackbaud Luminate Online offer?
Blackbaud Luminate Online offers the following support options:
Chat, 24/7 (Live rep)