ArchiSnapper Pricing, Features, Reviews & Comparison of Alternatives

ArchiSnapper

Punch List software

4.55/5 (38 reviews)

ArchiSnapper overview

Pricing

Starting from
$24/month
Pricing options
Free trial
Value for money

Devices

Web-based

Business size

Mid Size Business, Small Business

Markets

United States

Support options

Online Support, Phone Support
ArchiSnapper screenshotArchiSnapper screenshot

ArchiSnapper reviews

Excellent
24
Very good
11
Average
3
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.6
  4.2
  4.5
  4.9
Anonymous

Excellent software

Used weekly for 1-2 years
Reviewed 2019-01-02
Review Source: Capterra

We were using it intensively for site reports on large residential projects during construction phase and it provided us with an easy platform where the end product was produced very quickly with presentable and professional appearance.

Pros
Ease of use and well packaged final product

Cons
We have not found any weak points during the use of the software.

Response from ArchiSnapper


Thanks a lot for this great review, much appreciated! Jerry from ArchiSnapper

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Benoit Rivard

Just switched from Device Magic and not looking back

Used daily for less than 6 months
Reviewed 2020-01-21
Review Source: Capterra

We are able to generate clear inspection reports and track our Corrective Work Orders, as well as keep all project-related information readily available to our field staff with ease.

Pros
User-friendly interface, low maintenance field tool, excellent customer service and great value for money.

Cons
Fewer things are customizable compared to DM (e.g. reports), but that was a tradeoff we were ok with.

Response from ArchiSnapper


Thanks a lot for the great review Benoit!!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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James Kamps

Archisnapper Review

Used occasionally for 1-2 years
Reviewed 2019-11-18
Review Source: Capterra

The software saves me a lot of time in the office compiling my field reports. The reports look great with a minimal amount of effort. It also really helps me organize and track issues that need attention until they have been completed. Getting up and running with the software is quick and pretty intuitive.

Pros
I enjoy how easy it is to set up field reports and use in the field. Being able to create my next field report from the previous report is a big time saver and the format allows me to easily track the progress of assigned responsibilities.

Cons
I probably need to review the tutorial in more depth but the only issue I have had so far was when we had a project that was built in phases. I did a punch list at the end of one phase and then had trouble cloning the last field report I did to start off the next phase. I could never get it to clone that report properly. It always wanted to use the punch list instead. I guess it might have been easier to just create each phase as a separate project but I worked around it and everything turned out fine.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Viktor Vrečko

Review 2017-2019 - Testing it on a project Bibinje

Used weekly for 1-2 years
Reviewed 2019-08-23
Review Source: Capterra

In general I like the product - in particular I can see there is a team behind which is very serious and always helpful towards the user. Also I think that the construction industry needs an application like archisnapper - gives us a good overview and stores all the report nicely. Not to forget the transparency towards the client and construction companies. The thing I didn't like - it is time consuming - the upload of the pics takes very long sometimes. But I will give archisnapper an other chance once we have a new project on the site.

Pros
Structures the issues on the site well Good overview / text + images Transparency towards client good

Cons
1.Image upload takes far too long - most of the time it took me a complete day to create an detailed report 2. The mobile phone usage is not working well as the commands are far to small and complex for the mobile phone device - so I couldn't manage to do the reports on the site

Response from ArchiSnapper


Hey Viktor: Thank you for the review.
Could you send us an email at support@archisnapper with more info on how you are uploading the pictures? Are you doing this online or with the App? Most of our users are using the app on site, to add items with pictures and then complete the report online (desktop) before distributing it. If it's not clear to you how that works please let us know and we'll help you get started with this.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Richard Teo

Solid multi-platform solution for industrial reports

Used daily for 6-12 months
Reviewed 2019-11-21
Review Source: Capterra

Overall experience has been very positive. I chose the product initially because of its ease to create on site with a smart phone and then finish at the office on a laptop. What sent it over the top was the highly motivated and friendly developers who listen to their clients and act fast to improve their product.

Pros
Three things stand out with this software compared to others; (1) Multi-platform access with the added bonus that the android app does not have to be connected to the internet to work, (2) Ease to take and comment on photos on the android app and (3) produce fast on the spot professional reports for emailing or printing.

Cons
I used to have a whole list of comments but the developers were very fast to implement these new features. Main con still would be that you can not edit offline on a laptop (android app you can). So difficult to work on a plane or where roaming charges are high.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Siska Vergauwe

Simple & easy to work with. Useful tool to save time and money. This app makes reporting so easy!

Used monthly for 1-2 years
Reviewed 2018-03-20
Review Source: Capterra

Such a time saver! It helps draw up reports & lists on site in no time. I simple open a new report, add observations (pics, sketches, some notes) and I'm basically done. I synch the reports and before I know it, ArchiSnapper has a pdf report ready for me!

Pros
As a former functional IT consultant, I have worked with various programs for reporting / lists and I can honestly say ArchiSnapper is one of the most user-friendly software programs I have worked with. It is easy to set up, simple in use and it's just a very useful time-saving solution. It's a real solution for a real problem and you can tell it was designed in collaboration with architects, engineers and contractors. What strikes me as well, is ArchiSnapper's customer service. Their service is fast and very personal, not like the bigger software application services where it might take years for your requested change to be made (to the program). I have actually done business research for this product and must say that the tool sells itself. ArchiSnapper really adds value to the company because it replaces an old, inefficient and time-consuming way of reporting by a new, simple yet efficient system that helps save a lot of time and thus money. The reports/lists are done in no time, they look clean and professional, and can be personalized to your taste. Easy & fast.

Cons
It takes some time to synchronize the reports to the online account depending on your internet connection & speed. This is definitely negligible though if compared to the time it would take to draw up a report in pen & paper first to then type it out to get it online.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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David Horton

Helpful software for field reports, still using after one year, no regrets.

Used weekly for 1-2 years
Reviewed 2018-05-21
Review Source: Capterra

Saves time on preparing construction observation reports.

Pros
We are a small consulting firm. We have historically done all reporting in microsoft word, but were looking for a way to make it easier to prepare and submit reports from the construction site via mobile device. Archisnapper has served us well. We have been using it for just over a year now. It doesn't work for some types of reporting, but for basic field reports and checklists, it is perfect. The cloud based service has been reliable and works well on all devices. We often start reports in the field on phone or tablet, then finish them back in the office from the desktop. Overall value is great for the service it provides. The Archisnapper team is responsive and has generally been easy to communicate. We compared with BIM 360 and several other software prior to purchasing.

Cons
I wish the software was a bit more customizeable for formatting reports (font size, report titles, photo sizes, etc.). They continue to make improvements to the software, including addressing a few of our early requests. It also looks a little differently on ios vs. android, so try both apps out depending on your device.

Response from ArchiSnapper


Thanks a lot for the awesome review David! Great to read this.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Chris Loucks

ArchiSnapper has been a big help with setting me up for success on the job!

Used daily for 2+ years
Reviewed 2018-06-20
Review Source: Capterra

Pros
Efficiency. I once used five separate tools to complete a field report...hard copy set of drawings/specs, paper pad, pen, camera, & desktop computer. Now I use one...ArchiSnapper!

Cons
Personally, I have experienced more software crashes than I would have liked, via the IOS app, and a few of them erased a lot of work I had just completed on the job sites. I have communicated with the developers about it and they have been understanding and continue to work on making it better.

Response from ArchiSnapper


Thank you for the review Chris! We've had some issues with iOS after a new iOS update, but normally this should no longer be the case. If ever you have app crashes or lost data again please let us know - this is very important to us and we do everything to prevent this from happening!

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Abe Kruger

Overall I'm really pleased with the software and responsiveness of customer support.

Used weekly for 2+ years
Reviewed 2018-06-06
Review Source: Capterra

Pros
Overall easy to use with professional layout. It's kind of absurd to have a minimum number of characters for the "pros" question. I appreciate that the software doesn't require such silly things.

Cons
Everything is organized by project name, not client. Client could be a better option. The cap on the number of projects, including archived projects, is annoying. I dont love the new camera feature (red button and animation for taking a photo). It's not very intuitive. Would be nice for the contact field to auto-format the phone numbers so they're consistent. For example, make all phone numbers like (XXX) XXX-XXXX. Auto-correct with capitalization for photo captions would be nice. I dont like the required report number field. Sending reports through the website on the iPad is a little clunky. The report email subject should auto-populate with the project name or at least have that option.

Response from ArchiSnapper


Thanks a lot for the review Abe, very useful feedback. I'll drop you a note on the email subject ...Thanks!

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Tony Walker

ArchiSnapper is a Great Tool

Used weekly for 1-2 years
Reviewed 2019-08-05
Review Source: Capterra

Take it from another architect—ArchiSnapper works! Page formatting is flexible while page presentation is most agreeable! Should you need assistance, customer service is certainly helpful in this regard along with their online support documentation. If you think it needs something to make it better perform or make it more robust, they want to hear from you as they are always looking to improve the product! Surely a great tool to have in your tool chest.

Pros
Conveying information in logical, methodical ways are key to presentations--ArchiSnapper does quite well. It is flexible in providing options for your presentations as well as changing template formats at any time to see which one works best for any given report.

Cons
At times, it can be a little sluggish—but you have to remember that it’s a cloud-based application—you have to be patient sometimes. Also, some functions of the user interface may seem a bit unfamiliar at first; but in a brief amount of time it works rather well as you become more familiar with its idiosyncrasies. Should you still be unhappy with how something works then you may always send in your suggestions for product improvements.

Response from ArchiSnapper


Thank you for the great review Tony!!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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ArchiSnapper pricing

Starting from
$24/month
Pricing options
Free trial

http://archisnapper.com/field-report-app-pricing

ArchiSnapper features

Issue Tracking
Document Management
Email Integration

ArchiSnapper integrations

Additional information for ArchiSnapper

Key features of ArchiSnapper

  • Include Photos In Reports
  • Commenting / Notes
  • Quality Control Checklist
  • Drawings Integration
  • Collaboration

Benefits

Simplicity - Very easy to use
Report layout - Different layout templates and layout options to chose from
Online account - Cloud based online version to manage projects and contacts, and to complete the field reports and punch lists before sending