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Buildertrend vs FollowUp CRM Comparison (2026)
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Good recommendations?
Buildertrend
4.5
(2.4K)5
1.7K
4
590
3
110
2
31
1
15
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
FollowUp CRM
4.5
(229)5
139
4
67
3
17
2
2
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Buildertrend is a construction project management software designed to help home builders, remodelers and specialty contractors manage jobs, sales, finances, client relationships and more on one convenient platform. The software offers a range of features, such as scheduling, financial management, communication toolsnd more.
Followup CRM construction CRM & sales platform designed to help contractors measure, record & streamline the sales process.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.5
2.4K
5
4
3
2
1
1.7K
590
110
31
15
- Value for money
- Ease of use
- Features
- Customer support
84%
would recommend this app4.5
229
5
4
3
2
1
139
67
17
2
4
- Value for money
- Ease of use
- Features
- Customer support
71%
would recommend this appPros
“It makes scheduling, communication, budgeting, and document sharing easy in one platform, helping construction projects stay organized and on track.”
NC
Nikki C.
PERMIT TECHNICIAN
“By introducing Buildertrend, our labour force was able to enter all of their daily logs, expenses, and project updates all from their phone, which resulted in fewer lost documents, more daily awareness from all teams, and more than 30 hours saved in manual data entry and filing time for the administrative team.”
Salina T.
Operations Coordinator
“Client updates feature is very popular with our clients and the AI feature to pull photos and generate a summary for the client is gold.”
Julieann L.
Office manager
Pros
“My advice to any contractor considering this product is to carefully review the automatic-renewal terms, calendar the cancellation deadline, send cancellation through every available method, demand explicit written confirmation that the account has been closed, and retain every email indefinitely.”
Matt M.
President
On March 18, 2025, FollowUp CRM’s Director of Customer Success wrote: “If you would like to continue with your cancellation please confirm and @Is**** Z***** will process it for you.”
Matt M.
President
“In March 2025, FollowUp CRM charged our card $6,200 for another annual term.”
Matt M.
President
Cons
“This is quiet an expensive software for a small company to manage, and I found their sales team to be a bit pushy regarding add-ons even though we frequently reminded them that the add-ons were not applicable to our business, either due to structure or size, and out of price range.”
Salina T.
Operations Coordinator
“I’ve been a long-time Buildertrend user, and while the software itself is fine and generally works as advertised, I’ve run into a major issue that anyone considering this platform should be aware of: it’s extremely difficult to export your information if you ever decide to leave.”
RT
Rob T.
Owner
“They also make it incredibly difficult to retrieve your information and export it out if you cancel.”
RT
Rob T.
Owner
Cons
“Reports still don't work properly for us; promised of integration with ProCore, but after a year, still not integrating, especially to the bid board; no app for android, app for iphone doesn't work well and interface is hard to use on the phone; email integrations spin and then force the program or email to close.”
MW
Melanie W.
Project Engineer
“Most things don't work and they say they will talk to the [sensitive content hidden] about fixing the glitches in the software but won't offer refunds for the months the software couldn't be used. ”
RH
Ryan H.
President
“The customer service is terrible and the software only works for following up on existing bid proposals.”
RH
Ryan H.
President
- Vendor responds to reviews
- Last review20 days ago
- Vendor responds to reviews
- Last review2 months ago
Key features
- Total features180
- ACH Payment Processing
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Accounts Payable
- Accounts Receivable
- Activity Dashboard
- Activity Tracking
- Add & Edit Photos
- Agile Methodologies
- Alerts/Notifications
- Appointment Scheduling
- Approval Process Control
- Approval Workflow
- Audit Trail
- Bid Management
- Billable Items Tracking
- Billing & Invoicing
- Bills of Material
- Budget Control
- Budget Management
- Budget Tracking
- Budgeting/Forecasting
- Buyer Management
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Management
- Cash Management
- Change Order Management
- Chatbot
- Client Management
- Client Portal
- Client Tracking
- Collaboration Tools
- Commenting/Notes
- Commercial
- Commercial/Industrial
- Communication Management
- Communications Management
- Construction Breakdowns
- Contact Database
- Contact Management
- Contract/License Management
- Contractor Database
- Contractor Management
- Cost Database
- Cost Estimating
- Cost Tracking
- Cost-to-Completion Tracking
- Customer Database
- Customer Management
- Customer Portal
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Debit/Credit Card Processing
- Dispatch Management
- Document Management
- Document Storage
- Documentation Management
- Drag & Drop
- Electrical Estimating
- Electronic Payments
- Electronic Signature
- Email Management
- Email Marketing
- Email Templates
- Employee Management
- Equipment Tracking
- Estimating
- Expense Tracking
- File Management
- File Sharing
- File Storage
- Financial Analysis
- Financial Management
- For AEC Industry
- For Remodelers
- For Residential
- For Startups
- For iPad Devices
- Forecasting
- Forms Creation & Design
- Forms Management
- GPS
- Gantt/Timeline View
- General Ledger
- Generative AI
- HVAC Estimating
- Historical Database
- Idea Management
- Incident Reporting
- Inspection Management
- Interaction Tracking
- Internal Chat Integration
- Invoice Management
- Issue Management
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Kanban Board
- Key Performance Indicators
- Labor Cost Reporting
- Lead Capture
- Lead Generation
- Lead Management
- Lead Qualification
- Maintenance Scheduling
- Marketing Automation
- Milestone Tracking
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Signature Capture
- Multi-Channel Communication
- Multiple Projects
- Multiple User Accounts
- Offline Access
- Onboarding
- Online Payments
- Online Time Clock
- Opportunity Management
- Order Management
- Payment Collection in the Field
- Payroll Management
- Percent-Complete Tracking
- Performance Metrics
- Permit Management
- Photo Capture
- Pipeline Management
- Plumbing Estimating
- Portfolio Management
- Production Cost Tracking
- Productivity Tools
- Progress Reports
- Progress Tracking
- Project Accounting
- Project Billing
- Project Estimating
- Project Management
- Project Planning
- Project Planning/Scheduling
- Project Scheduling
- Project Templates
- Project Time Tracking
- Project Tracking
- Projections
- Proposal Generation
- Proposal Management
- Purchase Order Management
- QuickBooks Integration
- Quotes/Estimates
- RFI & Submittals
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recurring Tasks
- Recurring/Subscription Billing
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Rescheduling
- Resource Management
- Risk Management
- Sales Approval
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Scheduling
- Search/Filter
- Segmentation
- Staff Calendar
- Status Tracking
- Subcontractor Management
- Subcontractor Monitoring
- Summary Reports
- Supplier Management
- Takeoff
- Task Management
- Task Progress Tracking
- Task Scheduling
- Team Collaboration
- Team Management
- Template Management
- Territory Management
- Third-Party Integrations
- Time & Expense Tracking
- Time Off Management
- Time Tracking
- Time Tracking by Client
- Timer
- Timesheet Management
- Traditional Methodologies
- User Management
- Vendor Management
- Warranty Tracking
- Workflow Automation
- Workflow Management
- Total features82
- ACH Payment Processing
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Accounts Payable
- Accounts Receivable
- Activity Dashboard
- Activity Tracking
- Add & Edit Photos
- Agile Methodologies
- Alerts/Notifications
- Appointment Scheduling
- Approval Process Control
- Approval Workflow
- Audit Trail
- Bid Management
- Billable Items Tracking
- Billing & Invoicing
- Bills of Material
- Budget Control
- Budget Management
- Budget Tracking
- Budgeting/Forecasting
- Buyer Management
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Management
- Cash Management
- Change Order Management
- Chatbot
- Client Management
- Client Portal
- Client Tracking
- Collaboration Tools
- Commenting/Notes
- Commercial
- Commercial/Industrial
- Communication Management
- Communications Management
- Construction Breakdowns
- Contact Database
- Contact Management
- Contract/License Management
- Contractor Database
- Contractor Management
- Cost Database
- Cost Estimating
- Cost Tracking
- Cost-to-Completion Tracking
- Customer Database
- Customer Management
- Customer Portal
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Debit/Credit Card Processing
- Dispatch Management
- Document Management
- Document Storage
- Documentation Management
- Drag & Drop
- Electrical Estimating
- Electronic Payments
- Electronic Signature
- Email Management
- Email Marketing
- Email Templates
- Employee Management
- Equipment Tracking
- Estimating
- Expense Tracking
- File Management
- File Sharing
- File Storage
- Financial Analysis
- Financial Management
- For AEC Industry
- For Remodelers
- For Residential
- For Startups
- For iPad Devices
- Forecasting
- Forms Creation & Design
- Forms Management
- GPS
- Gantt/Timeline View
- General Ledger
- Generative AI
- HVAC Estimating
- Historical Database
- Idea Management
- Incident Reporting
- Inspection Management
- Interaction Tracking
- Internal Chat Integration
- Invoice Management
- Issue Management
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Kanban Board
- Key Performance Indicators
- Labor Cost Reporting
- Lead Capture
- Lead Generation
- Lead Management
- Lead Qualification
- Maintenance Scheduling
- Marketing Automation
- Milestone Tracking
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Signature Capture
- Multi-Channel Communication
- Multiple Projects
- Multiple User Accounts
- Offline Access
- Onboarding
- Online Payments
- Online Time Clock
- Opportunity Management
- Order Management
- Payment Collection in the Field
- Payroll Management
- Percent-Complete Tracking
- Performance Metrics
- Permit Management
- Photo Capture
- Pipeline Management
- Plumbing Estimating
- Portfolio Management
- Production Cost Tracking
- Productivity Tools
- Progress Reports
- Progress Tracking
- Project Accounting
- Project Billing
- Project Estimating
- Project Management
- Project Planning
- Project Planning/Scheduling
- Project Scheduling
- Project Templates
- Project Time Tracking
- Project Tracking
- Projections
- Proposal Generation
- Proposal Management
- Purchase Order Management
- QuickBooks Integration
- Quotes/Estimates
- RFI & Submittals
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recurring Tasks
- Recurring/Subscription Billing
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Rescheduling
- Resource Management
- Risk Management
- Sales Approval
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Scheduling
- Search/Filter
- Segmentation
- Staff Calendar
- Status Tracking
- Subcontractor Management
- Subcontractor Monitoring
- Summary Reports
- Supplier Management
- Takeoff
- Task Management
- Task Progress Tracking
- Task Scheduling
- Team Collaboration
- Team Management
- Template Management
- Territory Management
- Third-Party Integrations
- Time & Expense Tracking
- Time Off Management
- Time Tracking
- Time Tracking by Client
- Timer
- Timesheet Management
- Traditional Methodologies
- User Management
- Vendor Management
- Warranty Tracking
- Workflow Automation
- Workflow Management
Integrations
- Total integrations7
- CompanyCam
- Dataforma
- FOUNDATION
- Gusto
- Hover
- HubSpot CRM
- Knowify
- Microsoft Outlook
- Pipedrive
- PlanSwift
- Procore
- QuickBooks Enterprise
- QuickBooks Online
- QuickBooks Online Advanced
- Sage 100
- Salesforce Platform
- The EDGE
- Viewpoint Spectrum
- Viewpoint Vista
- Xero
- Zapier
- eSUB
- Total integrations15
- CompanyCam
- Dataforma
- FOUNDATION
- Gusto
- Hover
- HubSpot CRM
- Knowify
- Microsoft Outlook
- Pipedrive
- PlanSwift
- Procore
- QuickBooks Enterprise
- QuickBooks Online
- QuickBooks Online Advanced
- Sage 100
- Salesforce Platform
- The EDGE
- Viewpoint Spectrum
- Viewpoint Vista
- Xero
- Zapier
- eSUB
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