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Buildertrend Logo

Calm the chaos of Construction Management

Last updated: March 2025

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Buildertrend - 2025 Pricing, Features, Reviews & Alternatives

What is Buildertrend?

Buildertrend is the leading residential construction project management software trusted by home builders, remodelers and specialty contractors. Since 2006, we’ve empowered contractors to take control of projects and bring efficiency, organization and seamless communication to their businesses. Builders can manage jobs, sales, finances, materials, client relationships and more on one convenient platform – allowing time to take on more jobs without the added stress.

More than one million users across over 100 countries have chosen Buildertrend as their preferred platform for real-time collaboration throughout the building process. Our software helps construction professionals complete more projects while reducing delays, eliminating costly errors and increasing customer satisfaction.

Buildertrend also provides each customer with the option of unlimited training as well as integrations with other valuable software like QuickBooks, Xero, HubSpot, Salesforce, Gusto, The Home Depot’s Pro Xtra loyalty program and GreenSky.

To learn more about Buildertrend, visit buildertrend.com and @buildertrend.

Benefits of using Buildertrend

Improved lead management
Streamlined project planning
More efficient job sites
Enhanced estimates and contracts
Accurate financial management

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Buildertrend’s pros and cons based on 2,498 verified reviews

To identify what users like and dislike about Buildertrend, our data scientists apply advanced modeling techniques to our proprietary reviews data. We've sorted the resulting list of pros and cons based on the percentage of users who expressed positive sentiment toward the given topic in their reviews.

Verified reviewer profile picture
To determine these pros and cons insights, we analyzed responses from 2,498 verified reviews

Responsive support services

96% of reviewers feel positive about BuilderTREND's support services. Reviewers indicate that the support team is knowledgeable, responsive, and helpful, often providing multiple solutions to issues. They appreciate the rapid response times and the availability of support through various channels, including phone and online chat. Users also value the continuous updates and improvements facilitated by the support team.

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“I did not find any technical problems during use, and all the information I needed was easily obtained, and they have an excellent and quick response support team that answers your inquiries politely and helps you solve your problem within a short time.”
“The BuilderTREND team offers the best (no exaggeration) technical support I have ever experienced. If you submit a 'help' e-mail, they will call within a few minutes to guide you through the problem, often offering more than one solution.”

Continuous improvements

96% of reviewers feel positive about BuilderTREND's continuous improvements. Reviewers note that the software is regularly updated based on user feedback, which enhances its functionality and usability. They appreciate the developers' commitment to adding new features and making adjustments that improve efficiency and user experience. Users also mention the positive impact of these updates on their business operations.

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“They are constantly improving the product and have a system for receiving suggested improvements and allow you to see where it falls on their priorities. if enough people have an issue, they will make it a priority.”
“The developers are constantly making improvements and adding functions that make our work life easier and more efficient. And our account manager is always right there to help whenever we have questions.”

Enhanced client communication

95% of reviewers feel positive about BuilderTREND's client communication features. Reviewers appreciate the client portal, which allows clients to access project timelines, approve proposals, and track progress. They say this transparency builds trust and enhances client engagement. Users also find the proposal writing and cost catalog features streamline communication and create a professional impression.

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“The proposal writing features really help to streamline the process of creating / reviewing and sending proposals to clients, and allows clients to approve online which saves a lot of back and forth. ”
“The client portal has also be a big hit with customers and really sets us apart from the competition, it encourages the client to really be engaged in the planning and production process and quickly builds trust from the beginning that their project will be well managed”

Effective team collaboration

92% of reviewers feel positive about BuilderTREND's team collaboration features. Reviewers appreciate the ability to assign tasks, set reminders, and share information among team members. They find that the software helps keep everyone on the same page, enhances accountability, and improves overall productivity. Users also mention the support team's assistance in integrating the software into their workflows.

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“The coolest thing about Buildertrend is that it allows you to assign tasks specifically to each team member and set reminders that don't allow anyone to make excuses saying they didn't know or they forgot to do something.”
“It allows the ease of sharing information among all members of the work team, which will allow them to complete many tasks at the same time.”

Improved organization

92% of reviewers feel positive about BuilderTREND's organizational capabilities. Reviewers say the software helps keep all project information in one place, making it easier to manage and access. They appreciate the ability to organize calendars, documents, and change orders efficiently. Users find that BuilderTREND streamlines their work processes and helps maintain structure and consistency across projects.

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“BuilderTrend has helped our company tremedously in keeping all our estimating, files, and communication in one organized system.”
“Our company only utilizes about 25% of the features available through BuilderTrend, but it has been a tremendous help with keeping our work process and paperwork organized. ”

Frequent performance issues

65% of reviewers feel negative about BuilderTREND's performance issues. Reviewers report slow load times, frequent glitches, and occasional crashes, which hinder their workflow. They mention that the software can be cumbersome to use, especially when updating multiple items or syncing with other platforms like QuickBooks. Users also express frustration with the lack of offline mode and the impact of server maintenance on functionality.

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“The product is cumbersome to use. If you need to change a vendor it is an all day project. When they went to the new look it now takes forever to move from screen to screen, you need to click on the same icon multiple times (many time up to ten times) to get it to accept the click. When I called customer service they said you need a minimum browser speed but my IT guy says we greatly exceed the minimum and it is not the issue. ”
“The program is to slow and only allows you to update 1 item at a time - very cumbersome and time consuming. When the internet drags I stop using BuilderTrend because it takes to much time to update or change 1 item.”

Cumbersome client selections

47% of reviewers feel negative about BuilderTREND's client selections module. Reviewers find the process of entering and updating selections time-consuming and non-intuitive. They mention that the module lacks flexibility and requires multiple steps for simple tasks. Users also note that clients often struggle with the approval process, leading to confusion and inefficiencies.

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“The selection module lacks the ability to place a selection in more that one room without entering it again and again for each additional room. ”
“Selections = multiple step process is non-intuitive for entry (fields are rather short for description) + clients seem unclear on approval for it. ”

Overwhelming email notifications

43% of reviewers feel negative about BuilderTREND's email notifications. Reviewers say that the system sends too many notifications, which can clutter inboxes and cause important messages to be overlooked. They also mention issues with email reliability, such as delays in delivery and messages being marked as spam. Users find the notification settings complex and difficult to manage effectively.

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“From time to time external email notifications from the message feature will take an extra 2-3 days to arrive in the external email inboxs creating a bit of confusion. ”
“Changes create notifications to everyone down the line and multiple notifications becomes overload and people stop paying attention.”

Complex budget estimation

41% of reviewers feel negative about BuilderTREND's budget estimation features. Reviewers find the estimating component difficult to use and time-consuming. They mention that the budget tracking lacks clarity and does not integrate well with accounting systems. Users also express frustration with the inability to easily update estimates and the overall complexity of the budgeting process.

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“What used to take 5-6 hours to produce an estimate with all the separate costing items clients want, now takes 2 days. And when a supplier price is updated, there is no choice to select what proposals are to be updated and which ones aren't.”
“We have been frustrated with its lack of ability to interface with accounting and no longer use it for anything regarding estimating or invoicing. ”

High Costs for Small Businesses

41% of reviewers feel negative about Buildertrend's value for money/pricing. Some reviewers feel that Buildertrend is pricey, especially for small businesses or those managing multiple projects. They mention that the cost can be high compared to other options. Some users report unexpected price increases. Some users also note that the software's pricing structure can be confusing, with additional costs for more extensive use. They find the cost prohibitive for smaller projects.

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“It was advertised at a low cost, and then didn't find out until I tried to enter multiple jobs that I could only do one job for that cost, and I would have to pay more for more houses.”
“Montly cloud service is much more expensive than Microsoft projects, and the application is only available online.”

Buildertrend's key features

Most critical features, based on insights from Buildertrend users:

Contractor Management
Cost Estimating
Expense Tracking
Work Order Management
Financial Management
Project Billing

All Buildertrend features

Features rating:

Accounts Payable
Proposal Generation
Project Scheduling
Project Estimating
Project Accounting
Progress Tracking
Portfolio Management
Payroll Management
Offline Access
Maintenance Scheduling
Job Tracking
Job Scheduling
Job Management
Historical Database
Document Storage
Dispatch Management
Data Import/Export
Customizable Templates
Accounts Receivable
Activity Tracking
Warranty Tracking
Status Tracking
Resource Management
Rescheduling
Reporting/Analytics
Reporting & Statistics
Real-Time Updates
QuickBooks Integration
Task Management
Project Planning/Scheduling
Job Costing
Multiple Projects
Task Scheduling
Budget Tracking
Project Tracking
Time & Expense Tracking
Project Management
Reporting/Project Tracking
Task Progress Tracking
Workflow Management
Calendar Management
Document Management
Scheduling
Subcontractor Management
Bid Management
Mobile Access
Quotes/Estimates
Billing & Invoicing
Change Order Management
Estimating
Client Portal
Purchase Order Management
Accounting Integration
Supplier Management
Real-Time Notifications
Timesheet Management
Project Templates
Issue Management
Contract/License Management
Collaboration Tools
File Sharing
Email Marketing
Mobile App
RFI & Submittals
Cost-to-Completion Tracking
Lead Management
Cost Database
CRM
Incident Reporting
Time Tracking
Permit Management
Budget Management
For AEC Industry
Team Collaboration
Alerts/Notifications
Proposal Management
Cash Management
Projections
Project Time Tracking
Traditional Methodologies
Agile Methodologies
Client Tracking
Project Planning
What-if Analysis
Real-Time Monitoring
API
Budgeting/Forecasting
Recurring/Subscription Billing
Appointment Scheduling
Budget Control
Bills of Material
Billable Items Tracking
Audit Trail
Risk Management
Sales Pipeline Management
Takeoff
Staff Calendar
Subcontractor Monitoring
Customer Database
Invoice Management
Inspection Management
Idea Management
HVAC Estimating
Customer Management
GPS
General Ledger
Gantt/Timeline View
Forecasting
For Residential
Financial Analysis
File Storage
Equipment Tracking
Email Templates
Electronic Signature
Electronic Payments
Electrical Estimating
Customer Portal
Customizable Branding
Customizable Fields
Commenting/Notes
Commercial
Communication Management
Progress Reports
Production Cost Tracking
Construction Breakdowns
Plumbing Estimating
Photo Capture
Percent-Complete Tracking
Contact Management
Payment Collection in the Field
Online Time Clock
Online Payments
Multiple User Accounts
Contractor Database
Mobile Signature Capture
Mobile Alerts
Milestone Tracking
Labor Cost Reporting
Kanban Board
Cost Tracking

Buildertrend awards

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Buildertrend pricing

Value for money rating:

Starting from

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No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

Buildertrend integrations (34)

Integrations rated by users

We looked through 2,498 user reviews, to identify which products are mentioned as Buildertrend integrations, and what is the users perception.

Integration rating: 4.0 (6)

I absolutely do not like to enter items twice in two systems, leaving room for error. The sync mode has been great (when it worked properly).

To streamline daily and weekly tasks the integration of these programs allows for better time management of the business.

Would duplicate instead of refresh time sent to QuickBooks which made administrative task increase.

DL

Denise Latham

Director of Finance

1/3

Integration rating: 5.0 (1)

We are able to pull data from BuilderTREND directly into our CORE database. This is essential for having all details in one place for each project/home we manage. This helps with communication to our parent company/subsidiary offices.

DR

Deric Richardson

Project Manager

Stripe logo
Stripe

Integration rating: 5.0 (1)

We used Stripe for online payment processing. It works very well and we get paid in a reasonable amount of time.

DR

Dave Rayl

Manager

Integration rating: 4.5 (2)

pdfFiller logo
pdfFiller

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Gusto logo
Gusto

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Google Maps logo
Google Maps

Integration rating: 5.0 (1)

SurveyMonkey logo
SurveyMonkey

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Xero logo
Xero

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Buildertrend support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
Knowledge Base
Email/Help Desk
Chat

Training options

In Person
Documentation
Webinars
Videos
Live Online

Buildertrend reviews

Overall rating

4.6

/5

2.4K

Positive reviews

94

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.93/10
Rating distribution

5

4

3

2

1

1.7K

590

107

28

13

Pros
“Great array of tools to use in making the building process methodical, tools like the documents folder for all project drawings and specification are great. The integration with Xero was a big plus.”
“It has many great features that streamline communication with trades and help them to get paid on time. It’s a great way to organize multiple projects at a time.”
“As mentioned above, job costing is such a great thing that can be accomplished. Sending bills out of BT is also a great aspect of the software.”
Cons
“Unable to autosave to-do's or the daily log is obnoxious. If you accidentally close out the program you lose all data.”
“This isnt to blame on buildertrend its just we struggle to get our sub contractors to cooperate using our online services.”
“Our trades hate it because it is hard to use on their phones.”

Buildertrend FAQs

Q. What type of pricing plans does Buildertrend offer?

Buildertrend has the following pricing plans:
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Buildertrend?

Buildertrend has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Buildertrend support?

Buildertrend supports the following languages:
English


Q. Does Buildertrend support mobile devices?

Buildertrend supports the following devices:
Android, iPad, iPhone


Q. Does Buildertrend offer an API?

No, Buildertrend does not have an API available.


Q. What other apps does Buildertrend integrate with?

Buildertrend integrates with the following applications:
Microsoft Outlook, Dropbox Business, PlanSwift, ProEst, Gmail, Pinterest, HubSpot CMS Hub, Pipedrive, eTakeoff, Twitter/X, Gusto, Clear Estimates, Meta for Business, QuickBooks Online, PrebuiltML, Google Calendar, Xero, Microsoft Excel


Q. What level of support does Buildertrend offer?

Buildertrend offers the following support options:
FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, Chat

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