We're a small design build company focusing on high-end remodeling and custom homes. We produce design in house, and then provide construction services with in-house project managers and carpenters, as well as subcontractors performing the work. Every client goes through the same process, however, since each project is unique we always have unique tasks to accomplish for each job.
We chose a BuildTools primarily because of their task management feature, which is outstanding. From my perspective, it is the only option out there with a Meeting Minutes feature tied to tasks, scheduled events, users and deadlines. We had previously used two other programs that were awesome and I have nothing bad to say about them; it simply came down to the task management feature between these programs. This feature is fundamental to our productivity. The task feature is an undersold feature of the program
Working Gantt Chart versus Published schedule. This means I can go in and edit a job very quickly, with drag and drop functionality; I can pull lines for dependencies, easily move items up or down, and group according to my will, with indent and outdent capability. I can play around with different scheduling scenarios, without huge save and alert times. When the schedule is firmed up, I can Publish it and send out notices and so forth. Its a great Gantt Chart and very similar to MS project.
There is a Quick Book sync; Purchase Orders and Change Orders are tied to the budget, and eliminates double entry.
Picture sharing is very easy and fast, and not limited to 3-4 at a time.
Messaging is also very easy, where I can send an email directly from my schedule, selections, and tasks. I can then see this thread in the the aforementioned sections, or in the messaging center. This is also an undersold feature of the program, and it worked really well.
Another point of interest, BuildTools operates on a unique database structure, which avoids having to open and close a window every time you want to reform task. There is a marked difference in productivity and performing tasks.
The leads and prospect section is also very useful. There is also no limit on the number of projects, so I can keep all of our projects (large or small) in one place. The leads feature needs some work, but they are pursuing it.
Our transition into BuildTools was very easy and fast. Customer support has been very good and steady. They are a small, but growing, company and you can see the commitment to customer service. Using this product has directly led to increased project size, as well as increased productivity from our internal team and subs/suppliers. I can't stress enough the positive effect of their task management system.
I highly recommend Buildtools for remodelers and custom builders.
Ease of use