OmTrak Pricing, Features, Reviews & Comparison of Alternatives

OmTrak

Project management solution for builders & facility managers

4.2/5 (117 reviews)

OmTrak overview

What is OmTrak?

OmTrak is a cloud-based project management solution which assists builders and facility managers with document management and collaboration. Its key features include scheduling, job management, work order management, asset tracking, maintenance management, issue tracking and data visualization.

The OmTrak platform comes with a documentation module which enables users to track document versions, upload reports, create folder structures and share files with stakeholders. Staff members can prepare operation and maintenance manuals in a standardized format which complies with contractual and asset management requirements. With the tender management feature, teams can create a list of subcontractors, issue tender invitations and review submitted quotations.

OmTrak includes a facility maintenance tool which lets supervisors create site inspection forms and schedule maintenance activities. It displays outstanding tasks, generates chart reports and lets users review the audit history for each work issue. The system’s BIM software lets team members access, share and review multi-dimensional project models.
www.webfm.net

Pricing

Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
OmTrak screenshot: Project management tool displays project statusOMTrak - Site Works (snags, defects, punch lists)OmTrak screenshot: Managers can use OmTrak to manage tasks and view their statusOmTrak screenshot: Teams can use a module to manage documents

OmTrak user reviews

Value for money
Features
Ease of use
Customer support
  3.9
  3.9
  3.9
  4.3
Deepu Nair

Omtrak for Construction Closeout

Used daily for 6-12 months
Reviewed 2019-10-09
Review Source: Capterra

Very good.

Pros
Easiness in use and user friendly. Unique Assets schedule that can be build under parent child relationship. Access to all concerned parties makes the documentation easy. Very fast servers for accessing and retrieving data.

Cons
Personally all features and well kept benefiting one way or other.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Wendy Taylor

it is very clear instruction and easy to use

Used daily for 2+ years
Reviewed 2019-08-07
Review Source: Capterra

it is very good for documentation purpose. it makes job a lot easier and faster.

Pros
I like the set up (easy to follow) and functional well,

Cons
you can't change when you make mistake, and have to contract WebFM people to unlock before make changes.

Response from WebFM


Hi Wendy,
Thanks for the great review.

We are in the process of getting feedback from our users to make improvements to the software. I will let our IT team know that you would like some flexibility with correcting mistakes.

Thanks again and let us know if we can help you with anything else.

Kind regards
Hayley
OMTrak Support

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Mike Dent

NZ Review

Used daily for 1-2 years
Reviewed 2019-08-07
Review Source: Capterra

Pros
I don't consider Omtrak to have any advantages over the Aconex system that I have had more experience with

Cons
Some terminology (e.g. the use of the term 'manuals' in project design stages) is inconsistent with common industry practice in NZ. The indexing/scheduling arrangement of correspondence is not very intuitive to me Lacks document format options and features I work on multiple projects, often with different management systems. It is challenging to effectively switch between them. I find Omtrak to be less intuitive than Aconex which I use more frequently.

Response from WebFM


Hi Mike,
Thanks so much for leaving us a review. We really value your feedback. OmTrak's true benefits are apparent to the owners at the time of handover, when thorough and compliant Operations & Maintenance Manuals and Design Reports are required. This is where OmTrak shine's and owners can really see the value in the software with the quality of the information and digital format. Sometimes this part of the process is difficult for contractors working on the project to appreciate - particularly as they are the users of the system and doing the work - it can seem pedantic. However, it is of high value to the owner in the running of the facility.

We would love to get more of your input. Ryan Chappell our New Zealand BDM would love to talk to you more about this. Please feel free to contact him directly on r.chappell@webfm.net .

We have sent your feedback to the IT team to consider when they do their next update.

Thanks again for the review.

Kind regards
OmTrak Support

Rating breakdown

Ease of use
Features

Likelihood to recommend: 5/10

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Aaron Stewart

Construction Review

Used daily for 2+ years
Reviewed 2019-06-05
Review Source: Capterra

Omtrak has been excellent for uploading of Construction manuals for one of our main clients and the site works option for defects is very handy and easy to use.

Pros
The system works very quickly when uploading documents etc. The job set ups are simple and very easy to use.

Cons
Some items / descriptions in drop down boxes are not relevant to the project you are working on.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Anonymous

Omtrak for Defence Projects

Used weekly for 2+ years
Reviewed 2019-08-07
Review Source: Capterra

This platform was mandated in our client contract. It would help those that are not very familiar with the Defence completion process. I would suggest when engaging Omtrak, get them to be responsible for adding in all the assets and asset information required for Defence. That process along took allot of work and Omtrak originally offered that as a service to us, although it wasn't stipulated in the contract agreement. Our project contact from Omtrak changed a number of times over the 2 year project period and the level of support varied from individual to individual.

Pros
The user interface is very intuitive and does not take allot of training. Phone and email support is normally very responsive, although your level of support at project level can vary depending on who is assigned against your project.

Cons
1. Every time you login, you have to press "I'm not a robot", every single time, this gets very annoying and when you look at other platforms that still meet compliance requirements, this is only done on rare occasion. 2. Reporting ability does not allow for flexibility. You'll find yourself using "Content & Status Summary" and creating your own dashboards in Excel. 3. No ability to create dashboards with multiple reporting graphs. 4. You can only apply one filter at a time against a report. 5. In work list, display does not show the location the works were signed against (which it does for example in maintenance schedules view), this created allot of heartache for us when using this for maintenance. 6. When you export to PDF, there is no opportunity to customize the title of the exported PDF. 7. There is limited ability to copy and paste asset attributes to save time. 8. Can not "copy and paste" folders from one project to another. Can not "Copy and Paste" more than one section within an folder at one time. This is a big draw back if you have projects and buildings that are identical. 9. When you export a section, any attachments are not downloaded within the PDF, they require web access to Omtrak. This is a drawback if you want to send a stakeholder a section. The only times the documents are included is when Omtrak burn the hard disks at the very end. 10. Understanding the error reports within Omtrak can be confusing. 11. You are limited to only a 3 step review

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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OmTrak pricing

Pricing options
Subscription
View Pricing Plans

Priced per project. Contact WebFM for pricing details.

OmTrak features

Bid Management
Collaboration Tools
Document Management
Document Storage
Estimating
Job Costing
Project Tracking
Projections
Subcontractor Management

API (56 other apps)
Activity Dashboard (75 other apps)
Activity Tracking (54 other apps)
Automatic Notifications (48 other apps)
Change Order Management (51 other apps)
Customizable Templates (48 other apps)
Data Import/Export (63 other apps)
Project Estimating (50 other apps)
Project Management (90 other apps)
Reporting & Statistics (64 other apps)
Third Party Integration (54 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for OmTrak

Key features of OmTrak

  • Access Controls/Permissions
  • Asset Tracking
  • Barcoding/RFID
  • Bidder Management
  • Collaboration
  • Commenting / Notes
  • Commercial Properties
  • Document Archiving
  • Document Capture
  • Document Check-in / Check-out
  • Drag & Drop
  • Drawings Integration
  • Equipment Management
  • File Sharing
  • Incident Reporting
  • Maintenance Management
  • Percent-Complete Tracking
  • Permit Management
  • Predictive Maintenance
  • Preventive Maintenance
  • Proposal Management
  • Quality Control Checklist
  • RFI & Submittals
  • RFP Management
  • Revision History
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Version Comparison
  • Version Rollback
View All Features