OmTrak Features

OmTrak

Project management solution for builders & facility managers

4.2/5 (117 reviews)

OmTrak Feature Summary

  • Access Controls/Permissions
  • Asset Tracking
  • Barcoding/RFID
  • Bidder Management
  • Collaboration
  • Commenting / Notes
  • Commercial Properties
  • Document Archiving
  • Document Capture
  • Document Check-in / Check-out
  • Drag & Drop
  • Drawings Integration
  • Equipment Management
  • File Sharing
  • Incident Reporting
  • Maintenance Management
  • Percent-Complete Tracking
  • Permit Management
  • Predictive Maintenance
  • Preventive Maintenance
  • Proposal Management
  • Quality Control Checklist
  • RFI & Submittals
  • RFP Management
  • Revision History
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Version Comparison
  • Version Rollback

Competitor Feature Comparison

API
Access Control
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Approval Process Control
Archiving & Retention
Asset Lifecycle Management
Asset Management
Audit Trail
Barcode Scanning
Barcode Support
Bid Management
Calendar Management
Collaboration Tools
Commenting
Compliance Management
Contract Management
Custom Fields
Custom Forms
Customizable Reporting
Data Import
Data Import/Export
Document Management
Document Storage
Drag & Drop Interface
Email Notifications
Equipment Maintenance
Equipment Tracking
Estimating
Facility Scheduling
File Transfer
Fixed Asset Management
History Tracking
IT Asset Tracking
Incident Management
Inspection Management
Inventory Management
Issue Tracking
Job Costing
Job Management
Maintenance Scheduling
Milestone Tracking
Multi-Location
Offline Access
Permission Management
Physical Asset Tracking
Prioritizing
Project Tracking
Projections
Real Time Data
Role-Based Permissions
Status Tracking
Subcontractor Management
Task Management
Task Scheduling
Version Control
Work Order Management
Visit WebsiteCompare App
API
Access Control
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Approval Process Control
Archiving & Retention
Asset Lifecycle Management
Asset Management
Audit Trail
Barcode Scanning
Barcode Support
Bid Management
Calendar Management
Collaboration Tools
Commenting
Compliance Management
Contract Management
Custom Fields
Custom Forms
Customizable Reporting
Data Import
Data Import/Export
Document Management
Document Storage
Drag & Drop Interface
Email Notifications
Equipment Maintenance
Equipment Tracking
Estimating
Facility Scheduling
File Transfer
Fixed Asset Management
History Tracking
IT Asset Tracking
Incident Management
Inspection Management
Inventory Management
Issue Tracking
Job Costing
Job Management
Maintenance Scheduling
Milestone Tracking
Multi-Location
Offline Access
Permission Management
Physical Asset Tracking
Prioritizing
Project Tracking
Projections
Real Time Data
Role-Based Permissions
Status Tracking
Subcontractor Management
Task Management
Task Scheduling
Version Control
Work Order Management
Visit WebsiteCompare App
API
Access Control
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Approval Process Control
Archiving & Retention
Asset Lifecycle Management
Asset Management
Audit Trail
Barcode Scanning
Barcode Support
Bid Management
Calendar Management
Collaboration Tools
Commenting
Compliance Management
Contract Management
Custom Fields
Custom Forms
Customizable Reporting
Data Import
Data Import/Export
Document Management
Document Storage
Drag & Drop Interface
Email Notifications
Equipment Maintenance
Equipment Tracking
Estimating
Facility Scheduling
File Transfer
Fixed Asset Management
History Tracking
IT Asset Tracking
Incident Management
Inspection Management
Inventory Management
Issue Tracking
Job Costing
Job Management
Maintenance Scheduling
Milestone Tracking
Multi-Location
Offline Access
Permission Management
Physical Asset Tracking
Prioritizing
Project Tracking
Projections
Real Time Data
Role-Based Permissions
Status Tracking
Subcontractor Management
Task Management
Task Scheduling
Version Control
Work Order Management
Visit WebsiteCompare App

OmTrak Feature Reviews

25 reviewers had the following to say about OmTrak's features:

Peter Kutschera

Good database

2019-08-07

Positive experience in usage for as built documentations.

Pros

easy to use for managing assets and as installed documentations

Cons

Not as convenient for communication and project management

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Louie Elias

Fantastic tool for the construction industry

2019-10-09

Defects management is easy, photographic reports are easily and quickly generated and the close out experience is streamlined and efficient, saves a massive amount of hours for for defects management And collation of Manuals and as builts

Pros

The ease of use of this platform, the pre-saved information that is tailored to your client is a huge time saver and makes our job to track drawings, as builts and defects management along with each reporting tool makes it extremely simple To track each and every element easily

Cons

Could definitely use a dashboard visual Upgrade

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ross Dickie

Best on market

2019-06-05

Document control, awesome manuals and accurate site defect management

Pros

Manager of several large projects, with some operating OmTrak and another competitor product.

Cons

Happy with this product Only con is other projects choosing inferior competitors products

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Will Townsend

Simple yet Sophisticated

2019-08-07

Very positive, much less frustrating than some other defect management software

Pros

Mobile use and application was easy to set up and use The ability to customise defect reports by multiple fields was very useful also

Cons

We had over 45000 defects and probably 100k accompanying photos which slowed the system towards the end of the job

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
John van Cingel

Intuitive to use

2019-06-05

Had OmTrak been used from the start of the project the benefits would have been even greater with respect to document management and communication protocol.

Pros

Really like the SiteWorks module for managing defects as it is live and requires no additional input to manage and track.

Cons

On our project the O&M manual sections should have been tailored more

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Wayne Ross

OMTRAK Review

2019-08-07

Operational Manual Management

Pros

Easy to use, good user interface that is intuitive.

Cons

Nil, the software was very easy to use overall.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Pete Milne

Omtrak - Defects Management

2019-08-07

Pros

Providing an easy to use system, it has helped us to manage our defects through simple notification and clear advice around management of same.

Cons

A fair amount of subcontractor training is required at the beginning of their use, however OmTrak does provide a simple and easy to use help and training section.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Mike Dent

NZ Review

2019-08-07

Pros

I don't consider Omtrak to have any advantages over the Aconex system that I have had more experience with

Cons

The indexing/scheduling arrangement of correspondence is not very intuitive to me Lacks document format options and features I work on multiple projects, often with different management systems.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No

Response from WebFM


Hi Mike,
Thanks so much for leaving us a review. We really value your feedback. OmTrak's true benefits are apparent to the owners at the time of handover, when thorough and compliant Operations & Maintenance Manuals and Design Reports are required. This is where OmTrak shine's and owners can really see the value in the software with the quality of the information and digital format. Sometimes this part of the process is difficult for contractors working on the project to appreciate - particularly as they are the users of the system and doing the work - it can seem pedantic. However, it is of high value to the owner in the running of the facility.

We would love to get more of your input. Ryan Chappell our New Zealand BDM would love to talk to you more about this. Please feel free to contact him directly on r.chappell@webfm.net .

We have sent your feedback to the IT team to consider when they do their next update.

Thanks again for the review.

Kind regards
OmTrak Support

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Mitch Wilson

OmTrack Review

2019-08-07

Great for defect management, shop drawings and manuals.

Pros

Easy to use and understand.

Cons

Viewing uploaded drawings and documents using the online viewer is quite slow.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Zainab Al Bunajim

Ease of Access

2019-08-07

It was a good experience and has alot of potential. it certainly made it easier to track projects separately.

Pros

user friendly by category searching and report extracting

Cons

there were too many updates which made it sometimes difficult to view new emails. the major update that had an influence on efficiency is how email were displayed i.e the older email were displayed at the top of the page. this occured in 2018.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Construction company, 1001-5000 employees)

Omtrak for Defence Projects

2019-08-07

Our project contact from Omtrak changed a number of times over the 2 year project period and the level of support varied from individual to individual.

Pros

The user interface is very intuitive and does not take allot of training.

Cons

You'll find yourself using "Content & Status Summary" and creating your own dashboards in Excel. 3.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
James Lyons

OMTRAK - Used for completion documents at Grafton Hall

2020-02-10

It has to be implemented at the start and there be a training with consultants and subcontractors. There generally is no issue with consultants and main contractors working out how to use the system but its the workers onsite that are not mobile phone savy and find it very difficult to show where a defect is on the site works app on your phone when he can barly work his phone in the first place..

Pros

1) Everything is done electronic - if set up correctly - automatic notifications get sent to subs. 2) Very good for defects - Good feature where you can print the QR codes for each room to stay on top of defects

Cons

1) Needs more colours - most people like things in different colours so its visually easier to see - it is just Blue and white. 2) There needs to be a function where the main contractor can upload pdf files on behalf of a subcontractor without having to change the settings all the time but still shows who uploaded that pdf - this is due to subcontractors not keeping up with the technology.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from WebFM


Hi James,
Thanks for the review! You have given us some fantastic feedback. I will send this to the IT Department and our OmTrak team. kind regards, OmTrak Support

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Aaron Stewart

Construction Review

2019-06-05

Omtrak has been excellent for uploading of Construction manuals for one of our main clients and the site works option for defects is very handy and easy to use.

Pros

The system works very quickly when uploading documents etc. The job set ups are simple and very easy to use.

Cons

Some items / descriptions in drop down boxes are not relevant to the project you are working on.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Darren Turner

Omtrak review

2019-10-01

In my role as Building Services Manager and working very closely with the trades and suppliers, the Omtrak system provides the perfect platform to assist in the format, upload, capture of the required certifications, as constructed documentation and asset data. Combine this with the multi level review process for makes for an more controlled and managed review process.

Pros

Structured and informative layout that provides the framework for our supply and trade partners on the project to upload the drawings, data sheets, maintenance requirements and capture the asset data.

Cons

Once you have used the Omtrak platform on a number of projects, returning to a project with 'paper hard copy manuals' makes you wonder why you did not use the product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Chris Harpley

Excellent Construction Document Review Tool

2019-10-08

Not really solving a business problem but ease of use for reviewing construction operation and maintenance manuals and as built drawings and maintaining a status review with the OmTrak package eliminates a lot of time wasting utilising other methods.

Pros

The OmTrak document review package is an excellent package for Builders/Clients to enable review of manuals etc. by their design team. It is easy to use and manage the review process from submission to approval/acceptance.

Cons

The only issue is the constant weekly/monthly status reviews forwarded following completion of a project.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Primary/Secondary Education company, 201-500 employees)

Document Control

2019-08-08

Pros

Efficient system of notification and reminders for items that require action Useful analytical capabilities, with various review processes Great support team Online viewer works good and very useful Effective Defect Management tools

Cons

Can be confusing if complex systems not set up properly and main users not properly trained. Needs close monitoring

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Stewart Sutton

Tracking DLP/Manual

2020-02-11

Able to track onto maintenance and DLP

Pros

Importing and exporting information into the manual

Cons

If the structure of the manual is not set up correctly at the start you did not have the option of selecting other and provide info

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael Lockett

subcontractor

2019-08-07

was invited to use OmTrack as a subby to a head contractor

Pros

central repository for project documents

Cons

harder to use than other similar systems

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Josh Daumann

End user om tracker

2019-08-07

Delivery of client satisfaction. With all infomation available

Pros

The ability to track and organise scheduled maintenance

Cons

The time required for uploading documents and data imput/ and field naming

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
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Adam Tierney

Sub-Contractor Using OMTrak

2019-08-07

Provides a good framework for the submission of our QA & ITP documentation.

Pros

A central depository for all project QA & ITP documentation.

Cons

Sometimes laborious to upload multiple documents for one section.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Ryan Jeffs

Great product. Needs minor tweaks

2019-08-07

Pros

The ease of use and the site works template is customisable making it fit multiple uses.

Cons

The mail review process is not very project friendly and can cause issues when trying to work on major projects with multiple threads.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Zach Reitsema

Easy

2019-08-07

Pros

A good program that you could use throughout the duration of the whole project

Cons

A lot of follow up email with reports even after the project is complete with nothing required for us.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Colin Smith

New User

2019-08-07

After more use, I'm sure it'll be easy enough to use

Pros

- Central location for multiple users/companies to share project documents - Easy to see which users/companies are seeing the uploaded documents

Cons

- Takes a while to learn how to navigate around properly

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Geoff Winship

A Good Solution for Project Management

2019-08-13

Pros

It was good at the end of the project when all uploaded documents were collated and provided to the building owner and Council as part of the CCC process.

Cons

No real issues were encountered with the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
Read more
Neil Hoffmann

Condition audit

2019-08-08

Forward planning of budgets assisting asset prevention to ensuring facilities are able to meet research requirements.

Pros

The software provides and ideal base to facilitate collection of data relating to assets It allows easy access in identification of all aspects of Facilities management ,providing a valuable input into meeting requirements for budget forecasting and asset prevention.

Cons

Requires a number of steps to set up and easer access to options

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more