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LoyJoy
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational AI Platform
Table of Contents
LoyJoy - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
LoyJoy overview
What is LoyJoy?
LoyJoy is the European no-code platform for Agentic AI at the customer interface. Companies use it to automate service, sales, and marketing processes via chat and phone – resolving issues end-to-end, not just answering FAQs.
LoyJoy AI Agents plan and execute processes autonomously: from contract inquiries and product advice to lead qualification. Over 100 process modules allow business teams to set up complex workflows without coding and integrate them into existing systems such as SAP, Salesforce, or legacy applications. First productive results within 4–6 weeks.
Made in Germany, hosted in the EU, compliant with GDPR, DORA, BFSG, and the EU AI Act. Companies like RTL+ (98% automated resolution), TRUMPF, R+V Insurance, Vaillant, and SCHOTT rely on LoyJoy.
Key benefits of using LoyJoy
- Variety of AI models available
- hosted in EU
- self-service process automation
- skyrocketing conversion rates
- enterprise capabilities
- rollout capabilities
- process engine
- gamification
- natural language understanding
- multilingual (32 languages)
- multichannel (Website, WhatsApp, Instagram, Facebook)
10 of 80+ Process Modules That Make LoyJoy Unique
- book meetings and send calendar invites
- seamlessly integrate live agents into automated processes
- fully flexible loyalty program and customer referral
- integrate existing web apps in the chat UI
- net promoter score survey
- integrate existing systems seamlessly via API
- use the camera for image recognition and to scan items
- marketing permission with GDPR-compliant opt-in process
- use web components for flexible UI elements
- connect to custom web services
Starting price
per month
LoyJoy’s user interface
LoyJoy reviews
Overall rating
4.9
/5
12
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.75/10
5
4
3
2
1
11
1
0
0
0
Anke M.
Senior Project Manager CRM
Michelle H.
Marketing Consultant
Alexander L.
Senior CRM Manager
Marten K.
Business Development
Helmut K.
Innovation Manager
Sarah H.
Marketing- und Kommunikationsmanager
Who uses LoyJoy?
Based on 12 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
LoyJoy's key features
Most critical features, based on insights from LoyJoy users:
All LoyJoy features
Features rating:
LoyJoy alternatives
LoyJoy
Starting from
390
Per month
Moveo.AI
Starting from
No pricing info
Heyday
Starting from
No pricing info
Quidget
Starting from
No pricing info
LoyJoy pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
User opinions about LoyJoy price and value
Value for money rating:
To see what individual users think of LoyJoy's price and value, check out the review snippets below.
Anke M.
Senior Project Manager CRM
Michelle H.
Marketing Consultant
LoyJoy support options
Typical customers
Platforms supported
Support options
Training options
LoyJoy FAQs
LoyJoy has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does LoyJoy support?
LoyJoy supports the following languages:
Arabic, Bulgarian, Chinese (Traditional), Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Malay, Norwegian (Bokmal), Polish, Portuguese, Romanian, Russian, Serbian (Cyrillic), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian
Q. Does LoyJoy offer an API?
Yes, LoyJoy has an API available for use.
Q. What level of support does LoyJoy offer?
LoyJoy offers the following support options:
Chat, Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), FAQs/Forum