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LoyJoy
5
11
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI Agents for Service & Sales, via Chat & Phone
Table of Contents
LoyJoy - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: June 2026
LoyJoy overview
What is LoyJoy?
LoyJoy is the simplest enterprise platform for AI Agents that resolve customer inquiries end-to-end via chat and phone. Built by your own business teams with drag-and-drop, no coding required: a first prototype in 15 minutes, in production in 2 to 4 weeks, while IT keeps full governance. LoyJoy goes beyond answering questions. Over 100 process modules execute complete service and sales processes and integrate with SAP, Salesforce, CRM, ERP and legacy systems. Chat and phone run from one platform, with Speech-to-Speech for natural voice dialogues. Made in Germany and EU-hosted, designed for GDPR, the EU AI Act, DORA and BFSG. Over 100 enterprises trust LoyJoy, including RTL+, R+V, TRUMPF, Vaillant and SCHOTT, reaching up to 98% automation at RTL+.
LoyJoy’s user interface
LoyJoy reviews
Overall rating
4.9
/5
12
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend1.00/10
5
4
3
2
1
11
1
0
0
0
Who uses LoyJoy?
Based on 12 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
LoyJoy's key features
Most critical features, based on insights from LoyJoy users:
All LoyJoy features
Features rating:
LoyJoy alternatives
LoyJoy
Starting from
390
Per month
LiveAgent
Starting from
15
/user
Per month
Text
Starting from
25
/user
Per month
Tidio
Starting from
24.17
Per month
LoyJoy pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
User opinions about LoyJoy price and value
Value for money rating:
LoyJoy integrations (2)
Integrations rated by users
We looked at 12 user reviews to identify which products are mentioned as LoyJoy integrations and how users feel about them.
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
“The Twilio integration is essential because texting is one of our primary forms of communication with both customers and employees. We use it for appointment confirmations, schedule changes, arrival updates, reminders, and quick responses.”
“Only way to get the emails to work - The other option they had does not work.”
Billie H.
CEO
LoyJoy support options
Typical customers
Platforms supported
Support options
Training options
LoyJoy FAQs
Q. What level of support does LoyJoy offer?
LoyJoy offers the following support options:
Chat, Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), FAQs/Forum