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LoyJoy
5
11
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enterprise AI Agents for Chat and Phone
Table of Contents
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LoyJoy - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: September 2026
LoyJoy overview
What is LoyJoy?
LoyJoy is an enterprise platform for AI Agents that resolve customer inquiries end-to-end via chat and phone. Business teams build and operate agents in a no-code editor while IT retains governance and control. More than 100 process modules connect knowledge bases, product data and business processes with SAP, Salesforce, CRM, ERP and legacy systems. Chat and phone run on one platform, including Speech-to-Speech for natural voice conversations. Agents can book appointments, hand over to live agents, capture marketing consent, embed web components and connect custom web services through APIs. A first prototype is ready in 15 minutes, with production deployment typically taking two to four weeks. Developed in Germany and hosted in the EU, LoyJoy is designed for GDPR, the EU AI Act, DORA and BFSG. More than 100 companies trust LoyJoy, including RTL+, R+V, TRUMPF, Vaillant and SCHOTT.
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LoyJoy’s user interface
LoyJoy reviews
Overall rating
4.9
/5
12
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend1.00/10
5
4
3
2
1
11
1
0
0
0
Who uses LoyJoy?
Based on 12 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
LoyJoy's key features
Most critical features, based on insights from LoyJoy users:
All LoyJoy features
Features rating:
LoyJoy alternatives
LoyJoy
Starting from
390
Per month
Text
Starting from
19
/user
Per month
Tidio
Starting from
24.17
Per month
Genesys Cloud CX
Starting from
75
/user
Per month
LoyJoy pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- 50 AI Agents
- 10,000 chat conversations per month
- 1,000 phone minutes per month
- Microsoft Entra ID SSO
- Analytics with data warehouse export
- 99.8% SLA
User opinions about LoyJoy price and value
Value for money rating:
LoyJoy integrations (4)
Other top integrations
LoyJoy support options
Typical customers
Platforms supported
Support options
Training options
LoyJoy FAQs
Q. What level of support does LoyJoy offer?
LoyJoy offers the following support options:
Chat, Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), FAQs/Forum