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Redtail CRM Logo

Web-based CRM for financial professionals

Last updated: January 2025

Redtail CRM - 2025 Pricing, Features, Reviews & Alternatives

Table of Contents

What is Redtail CRM?

Redtail CRM is a cloud-based customer relationship management (CRM) solution designed for financial professionals, which includes tools for managing contacts, documents, records, activities, email broadcasts, seminars, workflow automations, reporting, and more.

With Redtail CRM, users can centrally manage all of their contact, lead, and client data in a single solution. Records can be tagged and categorized to simplify searching, and enable bulk editing and campaign targeting. All touches, activity, account notes, and data changes are stored in a single view in the contact record timeline, alongside account metrics. Configurable workflows enable the automation of processes including activity generation and tracking, based on a range of trigger events. Activities can also be customized and scheduled, with unlimited attendees, linked contacts and linked accounts.

Redtail CRM allows users to send out bulk broadcast emails to groups of prospects or clients, with the ability to attach files. Seminars and events can be planned and managed, with full reporting. Redtail CRM offers a range of account and client reports built in, and users can also utilize custom fields for drill-down and export custom data for analysis at any time.

Benefits of using Redtail CRM

  • Records can be categorized and tagged for searching, bulk editing, and targeted marketing campaigns.

  • Activities are generated and tracked automatically by configurable workflows, and automated reminders alert users to important events such as client anniversaries, birthdays, and reviews.

  • Bulk email broadcasts can be sent to groups of prospects or clients, with support for file attachments.

  • The contact record timeline provides users with an at-a-glance view of activity, metrics, accounts, notes, and data changes.

  • Redtail CRM integrates with a range of applications, including LaserApp, Riskalyze, Albridge, Morningstar, and MoneyGuidePro.
  • Starting from

    39

    /user

    Per month

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    Redtail CRM's key features

    Most critical features, based on insights from Redtail CRM users:

    Contact Management
    Lead Management
    Task Management
    Contact Database
    Workflow Management
    Customizable Fields

    All Redtail CRM features

    Features rating:

    Task Scheduling
    Reporting & Statistics
    Interaction Tracking
    Document Management
    Customizable Reports
    CRM
    Activity Dashboard
    Client Management
    Data Import/Export
    Search/Filter
    Document Storage
    Activity Tracking
    Alerts/Notifications
    Reporting/Analytics
    Email Management
    Email Marketing
    Sales Pipeline Management
    Tagging
    Reminders
    Pipeline Management
    For Startups
    For Insurance Industry
    For Financial Institutions
    Event Triggered Actions
    Appointment Scheduling
    Customer Database
    Collaboration Tools

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    Redtail CRM pricing

    Value for money:

    Starting from

    39

    /user

    Per month

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    Redtail CRM integrations (38)

    Integrations rated by users

    We looked through 83 user reviews, to identify which products are mentioned as Redtail CRM integrations, and what is the users perception.

    Intulse logo
    Intulse

    Integration rating: 5.0 (1)

    Automatically displaying any calls I have with a contact simplifies my work!

    LA

    Lisa Aoki

    Registered Associate

    YCharts logo
    YCharts

    Integration rating: 5.0 (1)

    Levitate logo
    Levitate

    Integration rating: 5.0 (1)

    Redtail CRM support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Email/Help Desk
    Phone Support
    FAQs/Forum
    Chat

    Training options

    Live Online
    Documentation
    Webinars
    In Person
    Videos

    Redtail CRM reviews

    Overall rating

    4.1

    /5

    83

    Positive reviews

    75

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7.51/10
    Rating distribution

    5

    4

    3

    2

    1

    37

    25

    16

    2

    3

    Pros
    I love that it's built like an Investment software so many of the fields are already related to Finance which is right in the alley for Insurance. And my favorite feature of all is the Reminder.
    Customize fields which is super important because there are certain things that we keep track of that is unique to us and wouldn't necessarily be popular fields found in CRMs.
    Quicklist feature at the top is super helpful for people you regularly need to contact. Templated notes makes note taking for things like tax season really easy.
    Cons
    They deny that they have a problem and do not understand financial planning.
    The reporting area is the most-complex, time-consuming, difficult, complicated, horrific, stressful thing I've ever witnessed in my 30+ years in the workforce.
    There is a serious lack of training at the initial on-boarding. Also, the biggest negative - the customer service team needs a lot of work.

    Redtail CRM FAQs

    Q. What type of pricing plans does Redtail CRM offer?

    Redtail CRM has the following pricing plans:
    Starting from: $39.00/month
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)

    These products have better value for money


    Q. Who are the typical users of Redtail CRM?

    Redtail CRM has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Redtail CRM support?

    Redtail CRM supports the following languages:
    English


    Q. Does Redtail CRM support mobile devices?

    Redtail CRM supports the following devices:
    Android, iPad, iPhone


    Q. Does Redtail CRM offer an API?

    No, Redtail CRM does not have an API available.


    Q. What other apps does Redtail CRM integrate with?

    Redtail CRM integrates with the following applications:
    Nitrogen, Morningstar Office Cloud


    Q. What level of support does Redtail CRM offer?

    Redtail CRM offers the following support options:
    Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum, Chat

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