bookingkit Pricing, Features, Reviews & Comparison of Alternatives

bookingkit

Online booking system for tour and activity providers

4.39/5 (38 reviews)

bookingkit overview

What is bookingkit?

bookingkit is a web-based booking and reservation management solution designed for leisure, activity, and tour providers, including event agencies, freelance outdoor and indoor activity instructors, tour guides, diving schools, hot air balloon flight operators, Segway tours, escape room businesses, and many more. bookingkit offers users a range of tools to better administer, market and boost their bookings.

Administration: Manage all your bookings, invoices and customer communication from one centralised location. Get an overview of your calendar and sync your experience availability in real-time with all activated channels, as well as your own website.

Marketing: bookingkit integrates with a range of channels, including TripAdvisor, GetYourGuide, mydays, etc. This means that, not only can all experiences and availabilities be syndicated automatically and in real-time to various channels for greater marketing exposure, but bookings can also be viewed and managed from one single platform. Businesses can easily analyse the number of bookings made through each channel, including over the phone and directly through the website, and determine which distribution channels are best suited for them.

Sales: Drive more bookings thanks to our simple web integration, which allows businesses to easily host their experiences and availability on their own website, through which their customers can make bookings without needing to leave the page or log in. The set up can be customised to match your company branding. Payments can be taken at the time of booking through PayPal, debit cards, credit cards, or vouchers, and cash and bank transfers can also be accepted. bookingkit supports multiple languages and currencies, with standard content such as buttons already translated, and users able to include customised content in their language of choice. Customer locations can be automatically detected and used to offer the appropriate language.
bookingkit.net

Pricing

Starting from
€49
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United Kingdom, Germany

Supported languages

English, Czech, Danish, Dutch, Finnish and 6 other languages, French, German, Italian, Norwegian, Spanish, Swedish
bookingkit screenshot: bookingkit Dashboard with the overview of the most important data and statisticsbookingkit - The smart online booking solution for activity providers.bookingkit screenshot: bookingkit widget on websitebookingkit screenshotbookingkit screenshot: bookingkit widget mobile

bookingkit reviews

Value for money
Features
Ease of use
Customer support
  4.1
  4.2
  4.1
  4.4
Anonymous

easy and efficent program and staff

Used daily for less than 6 months
Reviewed 2019-05-20
Review Source: Capterra

Pros
Really nice how it's involved in my website. Really easy and in accordance with my website style. Also, communication with other tourist OTA is important for me to manage only one agenda. The Staff, CSRs were really kind to me! Thanks, guys!

Cons
I think it misses a title when I manage my products, but they give the possibility to tell them. Even if they don't change the view, I like the possibility to communicate the problem on the software in a clear way. Maybe they will adjust it in the future

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Kilian Schwarzl

Bookingkit is handy and reliable!

Used daily for 2+ years
Reviewed 2019-05-20
Review Source: Capterra

It is really the perfect solution for my business!

Pros
The dashboard is very straight forward and presents a broad array of functions in a very clear way. The product is easy to use and allows you to start offering online bookings within minutes. Been in contact with customer support many times and they always were fast and helpful!

Cons
As far as I understood, there are some minor restrictions in terms of customising the plug-in. Also, flexible vouchers can be tricky, but that's advanced stuff!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Frank Stein

BE CAREFUL with trial accounts, they charge you!

Used daily for free trial
Reviewed 2019-08-29
Review Source: Capterra

I opened a trial account with bookingkit. While testing I found out that many functionalities are not activated within the trial account, so I clicked on activating the more advanced functionalites, e.g. resource management, which I needed to test as well. Some days after entering some test bookings, I received an invoice for bookings I made via bookingkit. I was surprised and contacted bookingkit to let them know that I only have a test account and they should please cancel the invoice. What I had to learn then was a joke to me: by activating the resource management functionalities, they reverted my trial account into a payable acount! Without any clear hint or pop-up, they just do it. I contacted bookingkit, but they are just not willing to cancel the invoice .... I am now in a very frustrating email conversation with them to try to get rid of this annoying invoice. Instead of behaving customer friendly and understanding that trial accounts chould not be charged, they sending me invoice reminders and refuse to cancel the invoice. Usually if something like this happens already during the trial phase, one can imagine what happens if you are a real customer ... So my recommendation is: fingers away from bookingkit trial accounts! As this case is ongoing actualy: I will post another comment once I found out if bookingkit continues to enforce payment of the unjustified invoice, or if they understand that charging for trial accounts is a no-go.

Pros
Looked promising in the beginning, until I had to learn that they are charging for trial accounts

Cons
Bad customer service, lack of functionalities re resource management

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

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Marco Seypelt

Theater with bookingkit

Used daily for 2+ years
Reviewed 2019-06-07
Review Source: Capterra

Overall my experience ( i own 2 accounts) is really ok. The service and communication works quick and as well they find mostly a solution for problems. The service and quick response is more important for me then evera options.

Pros
I like the easy to use software. Very easy to integrate to other platforms and mostly the function is 100% perfect. For customers also for me and my business.

Cons
For a theater there are more events to integrate, then for a sport event. We have many different events. At the moment its not possible to integrate a place management that customer can chose their seats... Sometime its not easy to find the right event in the lists to integrate in. the websites because of much scrolling - and its not really easy to delete a event, just overwrite... Also to add a booking service charge to the customers at the checkout would be help us to make the price more transparent to the customers and our clients and arts...

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Michele Testini

Is good

Used daily for 2+ years
Reviewed 2019-06-14
Review Source: Capterra

Pros
The many possibilities of setting, the support.

Cons
The voucher that the client receive is not good for the Italian style

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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bookingkit pricing

Starting from
€49
Pricing options
Subscription
Free trial
View Pricing Plans

StarterKit: €49 / month

Our StarterKit includes the essential tools for tours and activities providers to manage, promote and sell experiences. In just a few clicks you can bring your business online, boost bookings and increase revenue.

- Online Payment Fee: 3%
- Booking Fee: 3%
- Ticket Fee: €0,50


BusinessKit: €99 / month

Our BusinessKit is ideal for providers with a more complex administration system, which requires a software that will help you handle a growing amount of international bookings and reservations from one centralised platform.

- Online Payment Fee: 3%
- Booking Fee: 2%
- Ticket Fee: €0,50


ProKit: €499 / month

Our ProKit is for those who require dedicated, personalised support, advanced booking flexibility and the ability to manage multiple sites and hundreds of daily visitors internationally.

Further details provided upon request.

bookingkit features

Activity Dashboard
Calendar Management
Data Import/Export
Electronic Payments

API (415 other apps)
Activity Tracking (186 other apps)
Automatic Notifications (223 other apps)
Contact Database (146 other apps)
Contact Management (149 other apps)
Custom Fields (161 other apps)
Customer Database (185 other apps)
Customizable Branding (236 other apps)
Customizable Reporting (182 other apps)
Customizable Templates (198 other apps)
Email Integration (214 other apps)
Reminders (199 other apps)
Reporting & Statistics (287 other apps)
Social Media Integration (193 other apps)
Surveys & Feedback (167 other apps)
Third Party Integration (259 other apps)

Videos and tutorials

Additional information for bookingkit

Key features of bookingkit

  • Online booking portal
  • Yield management tool
  • Individual reservations
  • Group reservations
  • Guest management
  • CRM
  • Booking notes
  • Inventory Management
  • Mobile Booking Apps
  • Award-winning support
  • Booking calendar
  • Integration with distribution network
  • Integrated online payment
  • Multiple rate plans
  • Multiple user accounts
  • E-tickets with POS validation
  • Real-time updates
  • Search functionality
  • Website integration
  • Distribution channel analytics
  • Discount management
  • Vouchers and coupons
  • Reservation management
View All Features

Benefits

Accept online payments from debit and credit cards, PayPal, bank transfer, or vouchers.

Automatically evaluate real-time and historic data, enabling users to optimise quotas, customise offers, or create last-minute discounts thanks to our "Yield Management" functionality.

At-a-glance view of reservation requests, upcoming activities, monthly sales figures, and more is presented to users on the home page.

Manage all bookings, whether arranged online, by telephone, through hotels, tourist information centres, etc. all from one centralised platform.

If bookings need to be cancelled, guests are automatically informed, refunds triggered, and bookings generated for an alternative date.