BookingLive Pricing, Features, Reviews & Comparison of Alternatives

BookingLive

Online Booking and Reservation System

4.08/5 (26 reviews)

BookingLive overview

What is BookingLive?

BookingLive is an online booking and reservation system designed to fit your business and budget. Whether you schedule bookings by the hour, day or week, run events, classes or courses BookingLive is the perfect platform.

BookingLive can help you manage your business, bookings, enquiries and scheduling remotely and securely. Use it for marketing, billing, voucher redemption and more. One of our online booking system packages is ideal whether you are large or small, single or multi-location. Whether you take bookings by the hour, day or week. And whether you run activities, events, conferences, holidays, classes or courses, or rent accommodation.

BookingLive can help you save time and cut costs by booking, scheduling and invoicing quickly and accurately with our online booking software.

BookingLive makes it easy and secure for customers to pay online Includes a reliable trusted payment gateway that makes booking and payment easy for customers.

Increase sales through email marketing and keep in touch with customers and prospects; BookingLive integrates with email marketing systems like MailChimp.

Maximize profit on voucher promotions through BookingLive, which makes it easier and more profitable to manage deals through Groupon, LivingSocial and kgb.

Extend your marketing reach and integrate the booking software with social media activity on Facebook, Twitter and youtube.

Attract more visitors to your website with our special offer - Free with all our online booking systems is our Search Engine Optimisation guide worth £750.

Request a Free telephone consultation.
www.bookinglive.com

Pricing

Starting from
£50/month
Pricing options
Free
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, India, Japan, Germany

Supported languages

English, Dutch, French, German, Italian, Spanish
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BookingLive reviews

Value for money
Features
Ease of use
Customer support
  4.7
  4.0
  3.9
  4.5
Jonny Robb

Solid, feauture rich booking system and service to partner with

Reviewed 2014-12-02
Review Source: GetApp

When I started looking for a booking system I was unsure whether we were going to be able to find one that fits our clients' needs. We offer bespoke services to the corporate sector and occasionally are required to recommend a multi-venue booking system. We found Booking Live who have set up several systems to meet our clients needs, they also provided account training which is really important to us. Overall we're happy that the system reflects our professionalism and allows our clients to make bookings with ease. We've received quite a lot of positive feedback from our clients so far and I would therefore thoroughly recommend this software to partners and colleagues hence we decided to leave a review. PS I can't vouch for others who have commented here but personally the customer service we've received us has also been second to none - no complaints.

Response from BookingLive


Hi Jonny,

It's great to hear such positive feedback, we're so happy to have helped your business and look forward to working with you in the future!

Many thanks,
Caitlin Roxburgh
Marketing Executive
BookingLive
http://www.bookinglive.com

Rating breakdown

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Rebecca White

Great system and support!

Used daily for less than 6 months
Reviewed 2017-11-07
Review Source: Capterra

We have saved so much time with this system. Allowing students to book their exams online and make changes to their booking online has saved a great deal of admin time. Students can also book when they want without having to wait for a response within our opening times. The system has been a great success for us!

Pros
Flexibility to set up lots of products on different dates/times with different capacities. We also helped introduce the option to allow changes to bookings within the online account, which has been a massive benefit to us!

Cons
Reports are quite rigid. We have requested the option to create reports, so we can export what we need, as opposed to 3 different reports that we have to cross reference.

Response from BookingLive


Hi Rebecca,

Thank you for taking the time to leave us a review, and we are glad to hear you are happy with your system!

Best wishes,
Bethany Dunster.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Tim

Wish we didn't choose them

Reviewed 2013-10-03
Review Source: GetApp

Lots of hope and great expectations that didn't come though. Should have been a 3 month project and it took 15 months with lot of heartache, extra money, and a finished product that doesn't perform.

Cons
Service, project management, increasing prices, continued delays.

Response from BookingLive


Hello Tim

Can you confirm you're an existing client with us?

The only record of a Tim we have no longer owns the business owning the website referred to and I have been in contact with the owners of this website to confirm they are happy with the level of service we provide and the booking system is working well.

We appreciate the feedback given, but it sounds like the system being talked about here was 2 years ago and therefore this is not a fair representation of the product today and the level of service we provide to our customers. Over the last 2 years we have taken on more staff and improved our process and procedure in many areas.

Kind regards

Robert Cox
Business Manager
Booking Live

Rating breakdown

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Matthew Hetherington

We have used Booking Live to manage our customer memberships, events and merchandise.

Reviewed 2015-10-23
Review Source: Capterra

Generally we have found this platform and Booking live to be an essential part of our business. The system is reliable and the content editor side is one of the better CMS systems that i have used, allowing for a lot of customisation within the templates. Its easy to manage images, content and extra features. The biggest problem with the booking side of things is the size and power of the system. We only need a thin slice of this potential - meaning that creating events and managing our members is a lot more complicated than we would like. its frustrating to have to go through so many steps to get new events up, or add dates to existing event types. That said, the system works consistently and we have had very few instances of the system failing. All in all, a good solid product. As an aside - the Paypal integration could be a bit better, but I understand that a lot of that is down to Paypal.

Response from BookingLive


Hi Matthew,

Thank you so much for leaving such a kind review. We're happy to hear you're enjoying your Booking Live experience thus far and hope you continue to utilise our booking software's potential.

Kind regards,

Vinnie
Booking Live
www.bookinglive.com

Rating breakdown

Ease of use
Customer support

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David Norris

The Fantastic BookingLive service

Reviewed 2014-12-04
Review Source: GetApp

BookingLive provide extremely powerful software and have a very friendly and professional customer service team. I have used and recommended booking live to my clients who wouldn't have a clue how to harness such technological knowledge. Working with BookingLive my clients have been able to increase profit and improve business efficiency. They've even received bookings and enquiries from international customers. Thoroughly recommended. Great service, system and partner. Thank you to the Booking Live team!

Pros
Great Customer Service Powerful platform Reliable

Cons
None

Response from BookingLive


Hi David,

Thanks for leaving us such a kind review! We're so pleased to see you've found our customer service professional and friendly as this is an area we take extremely seriously. We hope to continue working with you and your clients in the future.

Many thanks,

Caitlin Roxburgh
Marketing Executive
BookingLive
http://www.bookinglive.com

Rating breakdown

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BookingLive pricing

Starting from
£50/month
Pricing options
Free
Subscription
Free trial
View Pricing Plans

BookingLive's price plans are designed to match your exact requirements, and those of your customers. It is ideal for multi-location organizations, franchises and local authorities right through to small family run or one man companies.

The price plans are designed to suit your booking software requirements. We want to make sure that our system is affordable whilst offering power and flexibility.

Prices start from £100 / month or alternatively you can try the Lite model which is Free!

BookingLive features

API

Activity Dashboard (262 other apps)
Activity Tracking (186 other apps)
Automatic Notifications (223 other apps)
Calendar Management (196 other apps)
Contact Database (146 other apps)
Contact Management (149 other apps)
Custom Fields (161 other apps)
Customer Database (185 other apps)
Customizable Branding (236 other apps)
Customizable Reporting (182 other apps)
Customizable Templates (198 other apps)
Data Import/Export (209 other apps)
Electronic Payments (159 other apps)
Email Integration (214 other apps)
Reminders (199 other apps)
Reporting & Statistics (287 other apps)
Social Media Integration (193 other apps)
Surveys & Feedback (167 other apps)
Third Party Integration (259 other apps)

Additional information for BookingLive

Key features of BookingLive

  • manage bookings with availability calendars and more
  • Flexible booking options, pricing and rules
  • Communicate with customers
  • Accommodation Manager
  • Take payments online with invoicing, billing and accounting
  • Customer Relationship Management (CRM)
  • SMS/text communications
  • Show reviews and testimonials
  • Replace your paper booking diary
  • Run you business from and iPad, PC, laptop or Mac
View All Features

Benefits

BookingLive allows you to more efficiently manage capacity and interact with customers.

With BookingLive you can increase the your number of bookings and you revenues whilst reducing admin and letting you get on with what you do best - running your business.

BookingLive links in to many of the other systems you might use to run your business:

Over 20 different payment providers including Sagepay, paypoint.net, PayPal and Authorize.net
Integration with finance systems including sage, quickbooks and Xero online accounting software
Integration with email marketing and crm tools such as MailChimp, Salesforce, Highrise, Dynamics and more

Other benefits include:
Powerful voucher redemption system
Multiple selling channels
Real-time ecommerce, sales and ticketing
Increase online bookings - 24/7 availability
Back office management
Multi-site / multi-location
Engage with your customers
Online Payments without charge
Support business growth
Increase Sales
Reduce expenditure