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BrightInfo Logo

BrightInfo

Personalized content experience creation

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BrightInfo Pricing, Features, Reviews and Alternatives

BrightInfo product overview

What is BrightInfo?

BrightInfo doubles your conversion rate using a personalization algorithm that automatically analyzes visitor behaviour and serves highly relevant content to each at suitable points during the natural browsing flow. Each visitor on-site experience is made unique, thus fostering interaction between visitors and brand.

Key benefits of using BrightInfo

BrightInfo profiles anonymous prospects in real time, using individual behaviors (new or returning visitors), crowd behavior (navigation patterns and browsed content), and textual hints (page content and search keywords).

Text analysis tools with text-level comprehension can detect keywords within content to use in audience profiling.

BrightInfo automatically discovers all types of marketing content, and users can also create recommendations manually.

Users can control how many interaction points BrightInfo produces, the frequency of recommendations, and the targeting of content to specific audiences.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Knowledge Base
Email/Help Desk

Training options

Webinars
In Person
Documentation

BrightInfo pricing information

Value for money

4.7

/5

25

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

BrightInfo features

Functionality

4.2

/5

25

Total features

16

6 categories

Most valued features by users

Reporting/Analytics
Email Marketing
Social Media Integration
Campaign Management
Website Management
Web Forms
Multi-Campaign
Multi-Channel Campaigns

Functionality contenders

BrightInfo users reviews

Overall Rating

4.7

/5

25

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.86/10
Rating distribution

5

4

3

2

1

21

3

0

0

1

Pros
Overall, the experience of working with BrightInfo has been wonderful. I've been a user and a fan of BrightInfo for many years and it has been amazing to see the maturity of this product.
I really like the analytics to see how our content is performing and the Knowledge Base has a lot of useful guides. Our Customer Success Manager has also been extremely helpful.
The App is worth the price and working great always. The customer support are brilliant.
Cons
Before I came to know BrightInfo, I had been battling with my site signing up. I began losing a few customers since they were irritated while signing up on my site could take them quite a while.
Our experience with real-time content personalization for our website had been historically poor to the point that from a marketing/sales perspective, we had almost given up our efforts entirely.
It went thus far removing all the unnecessary popups that appear on my site in every moment, contributing to my site failure to speed up.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Content Personalization with Measurable Results

Reviewed 6 years ago

Our experience with real-time content personalization for our website had been historically poor to the point that from a marketing/sales perspective, we had almost given up our efforts entirely. With past solutions, we couldn't measure results in any sort of meaningful way and therefore couldn't determine if content personalization "worked" for us. A colleague of mine suggested BrightInfo and we...

Pros

Ease of use, ability to launch & then ramp extremely quickly, ability to A/B test

Cons

We're in month 4 and haven't yet experienced any.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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BrightInfo has extremely made my website hassle-free.

Reviewed 6 years ago

Before I came to know BrightInfo, I had been battling with my site signing up. I began losing a few customers since they were irritated while signing up on my site could take them quite a while. I attempted numerous product yet the issue couldn't comprehend, so while as yet looking on the web I saw the profile of BrightInfo, Initially, I would not like to attempt it, be that as it may, when I viewed at what it appears to offer, I try it. With a big surprise, this software automatically revamped my site after I install it. I did not contact any expert or developer to do a thing, rather this amazing tool did everything to bring back my site alive. This software is extremely recommended.

Pros

The software offers beyond my expectations, works credibly well if you install it proper.

Cons

It takes a good learner to install it, since you would need to follow the installation guides. It wouldn't work fine if you don't install it in the proper manner.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Brightinfo doesnt move any needles - and it's expensive

Reviewed 6 years ago

We tried brightinfo for several months, all the while tweaking its configuration to achieve some level of lead generation. After 4 months, we saw no effective increase in either engagement or lead generation. We also had dozens of customer complaints about the popups. We approached Brightinfo to get out of our contract but were denied even after providing over half a dozen compelling examples of how the product was not a good fit for us. Brightinfo would rather us remain to pay the contract than walking away on good terms in an "it just didn't work" opt-out scenario that would have shown both the degree they believe in their product and care about their customers. As such, we're paying for a piece of software we do not use. Beware and make sure to pay attention to your trial dates.

Pros

The support is responsive.

Cons

Product failed to deliver on lead generation or increased engagement. Customers disliked the constant popups and wonkiness on mobile resolutions. No measurable sign of performing any "intelligent" content surfacing to defined user personas.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Get The App and Forget About Your Site Worries!

Reviewed 6 years ago

It's absolutely fabulous if you found the right software for your website that could terminate every issue and keep your site smooth and sharp. Lately, I had found this software with the big name "BRIGHTINFO". Personally, I don't think there is any software on the planet that works credibly amazing like Bright-Info. With some errors, I had on my site, the software helped me searches every other issue and brought my site back to normal. My site stopped to navigate, couple with the templates issue, which made it difficult to scroll the pages or navigate to the next page. However, BrightInfo has completely wiped away that threats, keeping my site fresh and awesome, I honor this software to the highest degree.

Pros

The software looks great and value for money. The usage is very easy and customer support is nothing to write home about, absolutely great too. With few clicks, you're on the Goooo!

Cons

The installation was perfect, except at the beginning when I hadn't studied the installation guide, so I wanted to have some tough time. But the moment I studied the guide it was "just one way". I am very grateful to this App and the developers.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The App works as if it's a magic or mystery!

Reviewed 6 years ago

What sort of software is this? Working as if it's a magical product, going deep to resolve my site issues. As a designer, I engaged this wonderful product to boost my site speed and templates of my AutoCad, however, the software did what I wasn't expecting. It went thus far removing all the unnecessary popups that appear on my site in every moment, contributing to my site failure to speed up. This is my first time I have acknowledged a true App that has been working effectively for solid four months without a breakdown, wow! This wonderful software has made my work easy and extremely quick, it has cleared all the viruses on my site and making it very sharp. I highly recommend this software to anyone seeking to revamp his or her site.

Pros

Great App, all you required is proper installation, just follow the tutorial, get it done, then you're on the GO!

Cons

No cons, No disappointment, No disadvantage! Just win-win!

BrightInfo FAQs and common questions

Q. What type of pricing plans does BrightInfo offer?

BrightInfo has the following pricing plans:
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of BrightInfo?

BrightInfo has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does BrightInfo support?

BrightInfo supports the following languages:
English


Q. Does BrightInfo offer an API?

No, BrightInfo does not have an API available.


Q. What other apps does BrightInfo integrate with?

BrightInfo integrates with the following applications:
HubSpot Marketing Hub, Pardot, Act-On, Mailchimp, Marketo Engage


Q. What level of support does BrightInfo offer?

BrightInfo offers the following support options:
Phone Support, Knowledge Base, Email/Help Desk

Common BrightInfo comparisons

BrightInfo logo
One Engagement Hub logo
BrightInfovsOne Engagement Hub

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