C2CRM Pricing, Features, Reviews & Comparison of Alternatives

C2CRM

Cloud Enterprise Business Solutions

5.0/5 (4 reviews)

C2CRM overview

What is C2CRM?

C2CRM can be sold as a software and hardware solution on quality IBM equipment or by itself, depending on the customers' configuration. A wide variety of bundles offer ultimate flexibility to meet your computing environment needs. Plus, C2CRM is offered in special solutions packages which include modules designed to solve specific business problems. Flexibility is the key to a successful CRM approach. C2CRM makes it easy to implement your CRM solution in stages that fits your business needs.
www.clearc2.com

Pricing

Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Canada, China and 7 other markets, Europe, Germany, India, Japan, Latin America, Middle-East and Africa, United Kingdom

Supported languages

English
ClearC2 | Who Are We?

C2CRM reviews

Excellent
4

Very good
0
Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  5.0
  4.8
  5.0
Jill Brackett

Simple to implement and tailor to meet our small, niche industry business needs. Excellent support.

Used daily for 2+ years
Reviewed 2018-05-31
Review Source: Capterra

Pros
C2CRM is extremely robust, yet flexible enough to be customized to fit our unique business needs. Our users are not tech-savvy, and are still able to navigate the system to enter or retrieve the information they need to track leads, manage sales activities, track products and provide support for our customers. We use the communication features extensively to send targeted information to one or many contacts in the form of either auto-generated form letters or product announcements. As a small business with limited resources offering 24/7 support, this has improved our ability to keep in touch with our customers both on the sales side as well as with product support. In using functionality included with C2CRM along with some customization, we are notified when customers register to download our products, then through a series of workflow enabled form letters, manage customer set up and authorization to download specific product types. For us, the key to choosing and retaining a software product is in how well it is supported. We have never had an issue reaching and receiving assistance from the C2CRM support team. They are always professional, courteous and most of all, knowledgeable. C2CRM has become so tightly integrated with our business process that we cannot imagine how we ever have managed without it.

Cons
There is really very little that we don't like about C2CRM. The only thing that comes to mind is the inability to do a mass delete, which can be both good and bad. We may not be able to quickly delete a list of items that we no longer need, but we also cannot quickly delete items that should NOT be deleted!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Douglas Brown

We have a great working relationship with the Clear Team. C2 is core to our business structure.

Used daily for 2+ years
Reviewed 2018-07-27
Review Source: Capterra

Allows us to manage large amounts of technical documents required by our Customers, as well as track the dissemination of the documents to the Customers and conversations associated with that process.

Pros
We have spent a considerable amount of time individually tuning the product to fit our business model, and have gotten superior results. Powerful, flexible, and adaptable to the way our company functions.

Cons
No material issues that come immediately to mind. If we come across an issue the C2 Team corrects it in a timely fashion.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Doug Niman

C2CRM - A True Business Partner

Reviewed 2014-04-22
Review Source: Capterra

C2CRM has been a reliable Business Partner of mine for over a decade. Their Team truly understands my business and has helped me to provide a reliable and customizable solution for my Sales Force and Internal Support Team. C2CRM provides my Remote Sales Team with real time Leads, Customer Issues and much more. This is our Killer app!

Rating breakdown

Ease of use
Customer support

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William Tyler

Team is the main reason why we are extremely pleased with our decision.

Used occasionally for less than 6 months
Reviewed 2018-07-30
Review Source: Capterra

Pros
The logic is written in the software to manage our customer base. Team has been extremely helpful to point out the virtues and benefits.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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C2CRM pricing

Pricing options
Subscription
View Pricing Plans

C2CRM can be sold as a software and hardware solution on quality IBM equipment or by itself, depending on the customers' configuration. A wide variety of bundles offer ultimate flexibility to meet your computing environment needs. Plus, C2CRM is offered in special solutions packages which include modules designed to solve specific business problems. Flexibility is the key to a successful CRM approach. C2CRM makes it easy to implement your CRM solution in stages that fits your business needs.

C2CRM features

API (399 other apps)
Activity Dashboard (252 other apps)
Activity Tracking (179 other apps)
Automatic Notifications (220 other apps)
CRM Integration (144 other apps)
Calendar Management (194 other apps)
Custom Fields (157 other apps)
Customer Database (174 other apps)
Customizable Branding (226 other apps)
Customizable Reporting (178 other apps)
Customizable Templates (194 other apps)
Data Import/Export (200 other apps)
Electronic Payments (152 other apps)
Email Integration (208 other apps)
Real Time Data (145 other apps)
Reminders (198 other apps)
Reporting & Statistics (272 other apps)
Social Media Integration (188 other apps)
Surveys & Feedback (164 other apps)
Third Party Integration (247 other apps)

Videos and tutorials

Additional information for C2CRM

Key features of C2CRM

  • Integrates with back office applications
  • 100% web-based
  • Automates workflow
  • Flexible, open architecture
  • 2-way mail/calendar integration
  • Self-service portals
  • Marketing Automation
  • Opportunity Management
  • Quotes & Proposals
  • Forecasting
View All Features

Benefits

C2CRM streamlines your sales process by providing real-time information on leads, prospects and customers. It improves your marketing efforts by tracking which marketing initiatives work and which ones do not. It streamlines your customer service by providing comprehensive customer information. Your service team will help customers faster and more efficiently which ultimately improves customer satisfaction and loyalty.