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C2CRM Pricing, Features, Reviews and Alternatives

C2CRM product overview

Price starts from

37

/user

Per month

What is C2CRM?

C2CRM is an award-winning Customer Relationship Management (CRM) application based in Texas. A wide variety of bundles offer ultimate flexibility to meet your computing environment needs. Plus, C2CRM is offered in special solutions packages which include modules designed to solve specific business problems. Flexibility is the key to a successful CRM approach. C2CRM makes it easy to implement your CRM solution in stages that fits your business needs.

Key benefits of using C2CRM

C2CRM streamlines your sales process by providing real-time information on leads, prospects and customers. It improves your marketing efforts by tracking which marketing initiatives work and which ones do not. It streamlines your customer service by providing comprehensive customer information. Your service team will help customers faster and more efficiently which ultimately improves customer satisfaction and loyalty.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Chat
Email/Help Desk
Phone Support
24/7 (Live rep)

Training options

Webinars
Live Online
Videos
Documentation
In Person

C2CRM pricing information

Value for money

5.0

/5

4

Starting from

37

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

C2CRM features

Functionality

5.0

/5

4

Total features

136

6 categories

Most valued features by users

Reporting/Analytics
Reporting & Statistics
API
Third Party Integrations
Activity Dashboard
Alerts/Notifications
Data Import/Export
Email Marketing

C2CRM users reviews

Overall Rating

5.0

/5

4

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

4

0

0

0

0

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Simple to implement and tailor to meet our small, niche industry business needs. Excellent support.

Reviewed 4 years ago
Pros

C2CRM is extremely robust, yet flexible enough to be customized to fit our unique business needs. Our users are not tech-savvy, and are still able to navigate the system to enter or retrieve the information they need to track leads, manage sales activities, track products and provide support for our customers. We use the communication features extensively to send targeted information to one or many...

Cons

There is really very little that we don't like about C2CRM. The only thing that comes to mind is the inability to do a mass delete, which can be both good and bad. We may not be able to quickly delete a list of items that we no longer need, but we also cannot quickly delete items that should NOT be deleted!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

We have a great working relationship with the Clear Team. C2 is core to our business structure.

Reviewed 4 years ago

Allows us to manage large amounts of technical documents required by our Customers, as well as track the dissemination of the documents to the Customers and conversations associated with that process.

Pros

We have spent a considerable amount of time individually tuning the product to fit our business model, and have gotten superior results. Powerful, flexible, and adaptable to the way our company functions.

Cons

No material issues that come immediately to mind. If we come across an issue the C2 Team corrects it in a timely fashion.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

C2CRM - A True Business Partner

Reviewed 8 years ago

C2CRM has been a reliable Business Partner of mine for over a decade. Their Team truly understands my business and has helped me to provide a reliable and customizable solution for my Sales Force and Internal Support Team. C2CRM provides my Remote Sales Team with real time Leads, Customer Issues and much more. This is our Killer app!

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Team is the main reason why we are extremely pleased with our decision.

Reviewed 4 years ago
Pros

The logic is written in the software to manage our customer base. Team has been extremely helpful to point out the virtues and benefits.

Cons

No cons were added to this review

C2CRM FAQs and common questions

Q. What type of pricing plans does C2CRM offer?

C2CRM has the following pricing plans:
Starting from: $37.00/month
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of C2CRM?

C2CRM has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does C2CRM support?

C2CRM supports the following languages:
English


Q. Does C2CRM support mobile devices?

C2CRM supports the following devices:
Android, iPad, iPhone


Q. Does C2CRM offer an API?

Yes, C2CRM has an API available for use.


Q. What level of support does C2CRM offer?

C2CRM offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support, 24/7 (Live rep)

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