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ChamberMaster
4.3
(19)

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Membership Management Software

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(4)

ChamberMaster Pricing, Features, Reviews and Alternatives

ChamberMaster product overview

What is ChamberMaster?

ChamberMaster is a membership management software that is designed to manage all the day-to-day operations of chambers of commerce. Its integrated components include reporting, payment processing, billing, communications, events, marketing, website solutions and social networks.

Key benefits of using ChamberMaster

Reporting: Build, customize, update and distribute professional-level performance reports to all stakeholders in a few clicks.

Billing: Use at-a-glance reports with advanced filtering for sales, past due payments and more.

Communications:

Allow SmartMail to sync with your email program (e.g. Outlook) - email and replies also are logged under Member's Communication log

Events: Set up and assign billing preferences, event fees, promo codes and discounts

Track attendees, use online registrations and accept online payments
Allow members or community to submit events they wish to add to your public calendar
Check in event attendees using the ChamberMaster Mobile app
Set up automatic discounts based on membership tiers

Marketing: Basic Listing, Enhanced Listing, Beyond the Enhanced Listing is banner advertising

Website: Not everyone needs or wants a new website. Integrate ChamberMaster components into your existing site

Social Networking: Share buttons allow site visitors to send/post events, Hot Deals or member details as a text message, email, or post to Facebook, Twitter and more

Members and staff can sync their ChamberMaster login to their Social Networking account to make it easier to log in

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
Phone Support
Knowledge Base

Training options

Videos
Live Online
In Person
Documentation
Webinars

ChamberMaster pricing information

Value for money

4.1

/5

19

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

ChamberMaster features

Functionality

4.2

/5

19

Total features

26

2 categories

Most valued features by users

Reporting & Statistics
Email Marketing
Calendar Management
Application Management
Billing & Invoicing
Committee Management
Communication Management
Dues Management

Functionality contenders

ChamberMaster users reviews

Overall Rating

4.3

/5

19

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.47/10
Rating distribution

5

4

3

2

1

11

4

3

0

1

Pros
They are constantly improving it as well. I love creating an event on here as it is super simple and sending out mass emails is a breeze too.
ChamberMaster is an awesome system and the customer service is fantastic. They are quick, helpful, and will even send you a how to video of what they explained.
Chamber Master became like a comfortable pair of shoes. We were comfortable with the platform and it worked well.
Cons
I don't have time to describe all the cons of this trash; I have to re-do all the work it just lost.
Social Media is such a elicate platform that you are always picking and choosing, when, where, why, what and how to post things. With this integration that makes it very difficult.
Ridiculously difficult and time consuming to get changes to pages implemented.

Overall rating contenders

SE
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Scott E.

Accounting, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Saves time and money

Reviewed 5 years ago
Pros

CM is a complete chamber platform. It has everything you need to run your chamber efficiently and cost-effectively. We elected to do the set up ourselves and it was quick and easy to set up. Where we did have difficulty, our implementation person was available and was very willing to help us out.

Cons

- No direct access to Stripe - which meant that we were not able to implement a number of automations that we would have liked to. - Very US-centric. Would like it to be more 'international'. Stripe charges international credit card rates (2.75% instead of 1.75%). Can't enter non-US addresses in forms. US spelling of everything (Center, zip code)

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John V.

Civic & Social Organization, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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This created great connection to our members, transformed events, & gave us our own app without money

Reviewed 5 years ago

It made it easier for our organization to connect to our members in every way, from delivering group emails, to emailing invoices, to selling event tickets online, and more. It really helped make our Chamber more "current" with the technology the business consumers are used to using online.

Pros

This software revolutionized how we held events, sold tickets, and displayed sponsorships on our website. It is easy to use, and embeds the data right in our website, making it look like our staff is on top of it all when it is really automated. It also made it extremely easy for Internet users to become members or buy tickets or add to our community calendar without taking up staff time. The online directory with catergories, sub-categories, and the ability of members to change information and upload links, photos, and video was a game-changer in value to our members. It also allowed us to easily facilitate member-to-member discounts online.

Cons

There were not enough training videos and tutorials, both for staff and for members. We ended up spending over a year trying to train our members how to change their directory information on their own, and use all of the online features. Additionally, the mobile app for members is a bit clunky and is not as easy to use as the dashboard. It would have been nice to have the app focus on the discounts and other items so members can drive business to each other easily.

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Mark W.

Nonprofit Organization Management, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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So desperate for an alternative to this garbage!

Reviewed 3 years ago
Pros

ChamberMaster has lots of features, I'll grant it that!

Cons

I don't have time to describe all the cons of this trash; I have to re-do all the work it just lost. But it requires unnecessary steps to do everything, loses content edits constantly, has horrible content editing features, produces endless error messages, and generally makes me hate my job and life itself if I have to use it for more than 15 minutes.

AM
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Allen M.

Nonprofit Organization Management, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great Starter Software

Reviewed 4 years ago

When rebuilding my organization, I knew we needed a way to manage our members, our finances, and events. After searching and trialing multiple products, I settled with Chambermaster based on several selling points. First and foremost, the price point was hard to beat, especially for a non profit. The software provided the features we needed most, and was half the cost of its competitors. Chambermaster stood out on the front end design (website features), which were much more aesthetically pleasing than other options. It did fall short on back end user design (dashboard and user portal for database), however, recent updates have addressed this issue.

Pros

Based on price point comparison with functionally, this was the absolute perfect starter software for my organization.

Cons

Ease of use based on layout and navigation.

TC
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Tamara C.

Nonprofit Organization Management, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ChamberMasters: The ONLY Chamber Management Software you Need! A+++

Reviewed 6 years ago

Investing in ChamberMaster was, by far, one of our Chamber's absolute best decisions. I've worked for the Chamber for 21 years, and I can honestly say that implementing our Chamber Management Software and Website has not only made my job much easier and more efficient, but it has aided in increasing our membership & our revenue; increased our website traffic to more than 43,000 visitors per year; and has even taken our Chamber reputation to a new high within the local business community. From the very first program inquiries; to the website launching; to my many questions or an occasional concern; the staff has been cooperative, delightful, and downright neighborly! I couldn't ask for better customer service experiences!

Pros

It is so easy to use and includes everything I need for member and website management all in one place.

Cons

No cons were added to this review

ChamberMaster FAQs

Q. What type of pricing plans does ChamberMaster offer?

ChamberMaster has the following pricing plans:
Pricing model: Subscription


Q. Who are the typical users of ChamberMaster?

ChamberMaster has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

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Q. What languages does ChamberMaster support?

ChamberMaster supports the following languages:
English

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Q. Does ChamberMaster support mobile devices?

ChamberMaster supports the following devices:
Android, iPad, iPhone

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Q. Does ChamberMaster offer an API?

No, ChamberMaster does not have an API available.

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Q. What other apps does ChamberMaster integrate with?

ChamberMaster integrates with the following applications:
Authorize.Net, Constant Contact, Microsoft Outlook, PayPal, QuickBooks Online Advanced, Twitter, Stripe, Meta for Business, Mailchimp

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Q. What level of support does ChamberMaster offer?

ChamberMaster offers the following support options:
Chat, Email/Help Desk, Phone Support, Knowledge Base

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Common ChamberMaster comparisons

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