ChamberMaster Pricing, Features, Reviews & Comparison of Alternatives

ChamberMaster

Membership Management Software

4.41/5 (17 reviews)

ChamberMaster overview

What is ChamberMaster?

ChamberMaster is a membership management software that is designed to manage all the day-to-day operations of chambers of commerce. Its integrated components include reporting, payment processing, billing, communications, events, marketing, website solutions and social networks.

One central database compiles all relevant data regarding members. This online application reports at-risk and most engaged members by looking at the key member engagement. It synchronizes with third-party vendors to modify data entry into multiple systems at once, and integrates with existing owned website to update the online directory, event calendar and key pages.

The data is accessible anytime and anywhere. The membership directory is enhanced with business categories. Web content includes hot deals, job postings and news releases. A member portal, staff app and member are available.

Pricing

Starting from
$149/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
ChamberMaster screenshotChamberMaster Member Management Software Product Demo VideoChamberMaster screenshotChamberMaster screenshotChamberMaster screenshotChamberMaster screenshot

ChamberMaster reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.4
  4.2
  4.3
Scott Elsom

Saves time and money

Used daily for 6-12 months
Reviewed 2018-07-31
Review Source: GetApp

Pros
CM is a complete chamber platform. It has everything you need to run your chamber efficiently and cost-effectively. We elected to do the set up ourselves and it was quick and easy to set up. Where we did have difficulty, our implementation person was available and was very willing to help us out.

Cons
- No direct access to Stripe - which meant that we were not able to implement a number of automations that we would have liked to. - Very US-centric. Would like it to be more 'international'. Stripe charges international credit card rates (2.75% instead of 1.75%). Can't enter non-US addresses in forms. US spelling of everything (Center, zip code)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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John Villines

This created great connection to our members, transformed events, & gave us our own app without money

Used daily for 2+ years
Reviewed 2017-12-20
Review Source: Capterra

It made it easier for our organization to connect to our members in every way, from delivering group emails, to emailing invoices, to selling event tickets online, and more. It really helped make our Chamber more "current" with the technology the business consumers are used to using online.

Pros
This software revolutionized how we held events, sold tickets, and displayed sponsorships on our website. It is easy to use, and embeds the data right in our website, making it look like our staff is on top of it all when it is really automated. It also made it extremely easy for Internet users to become members or buy tickets or add to our community calendar without taking up staff time. The online directory with catergories, sub-categories, and the ability of members to change information and upload links, photos, and video was a game-changer in value to our members. It also allowed us to easily facilitate member-to-member discounts online.

Cons
There were not enough training videos and tutorials, both for staff and for members. We ended up spending over a year trying to train our members how to change their directory information on their own, and use all of the online features. Additionally, the mobile app for members is a bit clunky and is not as easy to use as the dashboard. It would have been nice to have the app focus on the discounts and other items so members can drive business to each other easily.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Allen Martello

Great Starter Software

Used daily for 2+ years
Reviewed 2019-06-02
Review Source: Capterra

When rebuilding my organization, I knew we needed a way to manage our members, our finances, and events. After searching and trialing multiple products, I settled with Chambermaster based on several selling points. First and foremost, the price point was hard to beat, especially for a non profit. The software provided the features we needed most, and was half the cost of its competitors. Chambermaster stood out on the front end design (website features), which were much more aesthetically pleasing than other options. It did fall short on back end user design (dashboard and user portal for database), however, recent updates have addressed this issue.

Pros
Based on price point comparison with functionally, this was the absolute perfect starter software for my organization.

Cons
Ease of use based on layout and navigation.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Mark Walden

Lots of functions, lots of problems

Used daily for 2+ years
Reviewed 2019-07-03
Review Source: GetApp

I've used it nearly daily for 3+ years and it makes things much more difficult than they need to be.

Pros
ChamberMaster does lots of different things for a Chamber of Commerce - member database, events calendar, billing, group emails, and no doubt much more.

Cons
ChamberMaster manages to make lots of things a pain in the rear. Yesterday some functions were down, so no one could register for our event next week, and the business everyone was trying to recruit to join us as a member was actually trying to join - but couldn't because of ChamberMaster problems. Many changes made in CM don't auto-save, by contrast with Google Docs or Word or whatever, and saving anything is usually a 2-step process. Its internal text editor is hard to use, and event postings are hard to format attractively. It uses pop-up windows for lots of things, instead of tabs, so functions sometimes get blocked by my pop-up blocker. And so on and so forth...

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 2/10

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Tamara Coleman

ChamberMasters: The ONLY Chamber Management Software you Need! A+++

Used daily for 2+ years
Reviewed 2017-02-21
Review Source: Capterra

Investing in ChamberMaster was, by far, one of our Chamber's absolute best decisions. I've worked for the Chamber for 21 years, and I can honestly say that implementing our Chamber Management Software and Website has not only made my job much easier and more efficient, but it has aided in increasing our membership & our revenue; increased our website traffic to more than 43,000 visitors per year; and has even taken our Chamber reputation to a new high within the local business community. From the very first program inquiries; to the website launching; to my many questions or an occasional concern; the staff has been cooperative, delightful, and downright neighborly! I couldn't ask for better customer service experiences!

Pros
It is so easy to use and includes everything I need for member and website management all in one place.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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ChamberMaster pricing

Starting from
$149/month
Pricing options
Subscription
View Pricing Plans

Essential : starting at $149/month
Premier : starting at $299/month
Pro : starting at $449/month
Enterprise : contact ChamberMaster for detailed pricing.

ChamberMaster features

Calendar Management
Customizable Reporting
Electronic Payments
Reporting & Statistics
Social Media Integration

API (390 other apps)
Activity Dashboard (241 other apps)
Activity Tracking (177 other apps)
Automatic Notifications (212 other apps)
CRM Integration (142 other apps)
Custom Fields (154 other apps)
Customer Database (168 other apps)
Customizable Branding (217 other apps)
Customizable Templates (188 other apps)
Data Import/Export (192 other apps)
Email Integration (203 other apps)
Real Time Data (142 other apps)
Reminders (194 other apps)
Surveys & Feedback (154 other apps)
Third Party Integration (239 other apps)

Videos and tutorials

Additional information for ChamberMaster

Key features of ChamberMaster

  • Add sponsors and logos to events
  • Communications and Groups modules
  • Create and schedule mass communications
  • Custom reporting
  • Event management
  • Integrated billing
  • Marketing tools
  • Member management system
  • Member retention tools
  • Members can view and pay online
  • Mobile friendly
  • Online advertising sales assistance
  • Outlook and Constant Contact sync
  • Run batch invoices, statements and letters
  • Send event invitations and include RSVP links
  • SmartText to send mass text messages
  • Social networking features
  • Website design options
  • Website solutions
  • dashboard of your key metrics
View All Features

Benefits

Reporting: Build, customize, update and distribute professional-level performance reports to all stakeholders in a few clicks.

Billing: Use at-a-glance reports with advanced filtering for sales, past due payments and more.

Communications:

Allow SmartMail to sync with your email program (e.g. Outlook) - email and replies also are logged under Member's Communication log

Events: Set up and assign billing preferences, event fees, promo codes and discounts

Track attendees, use online registrations and accept online payments
Allow members or community to submit events they wish to add to your public calendar
Check in event attendees using the ChamberMaster Mobile app
Set up automatic discounts based on membership tiers

Marketing: Basic Listing, Enhanced Listing, Beyond the Enhanced Listing is banner advertising

Website: Not everyone needs or wants a new website. Integrate ChamberMaster components into your existing site

Social Networking: Share buttons allow site visitors to send/post events, Hot Deals or member details as a text message, email, or post to Facebook, Twitter and more

Members and staff can sync their ChamberMaster login to their Social Networking account to make it easier to log in